Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GrabDefence is a sophisticated anti-fraud technology suite created by Grab, the foremost super app in Southeast Asia, designed to assist businesses in safeguarding their platforms against fraudulent activities. Utilizing Grab's vast data resources and expertise in fraud prevention, GrabDefence provides an all-encompassing solution that incorporates fraud detection, prevention, and management. The platform calculates fraud risk scores linked to users, devices, and transactions to identify activities that pose a high risk. It also enables the application of either predefined or tailored fraud screening rules to ensure real-time protection of applications, along with offering data visualization tools for monitoring rule effectiveness, conducting investigations, and assessing cases. By adopting GrabDefence, businesses can significantly enhance the security of their technological ecosystems and transaction processes, thereby minimizing losses due to fraud and bolstering user confidence. This suite not only empowers organizations to act swiftly against fraud but also equips them with the necessary insights to adapt their strategies over time.
Description
Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud
Integrations
Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grab
Founded
2010
Country
Singapore
Website
defence.grab.com
Vendor Details
Company Name
Smartnumbers
Founded
1995
Country
United Kingdom
Website
smartnumbers.com