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ease
features
design
support

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Description

GrabDefence is a sophisticated anti-fraud technology suite created by Grab, the foremost super app in Southeast Asia, designed to assist businesses in safeguarding their platforms against fraudulent activities. Utilizing Grab's vast data resources and expertise in fraud prevention, GrabDefence provides an all-encompassing solution that incorporates fraud detection, prevention, and management. The platform calculates fraud risk scores linked to users, devices, and transactions to identify activities that pose a high risk. It also enables the application of either predefined or tailored fraud screening rules to ensure real-time protection of applications, along with offering data visualization tools for monitoring rule effectiveness, conducting investigations, and assessing cases. By adopting GrabDefence, businesses can significantly enhance the security of their technological ecosystems and transaction processes, thereby minimizing losses due to fraud and bolstering user confidence. This suite not only empowers organizations to act swiftly against fraud but also equips them with the necessary insights to adapt their strategies over time.

Description

Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud

Integrations

Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Grab

Founded

2010

Country

Singapore

Website

defence.grab.com

Vendor Details

Company Name

Smartnumbers

Founded

1995

Country

United Kingdom

Website

smartnumbers.com

Product Features

Product Features

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