Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.
Description
Verizon Call Filter is designed to shield you from undesirable calls while allowing you to manage who can contact you. It effectively identifies spam and reroutes high-risk spam calls directly to voicemail, ensuring your peace of mind. This service is available for mobile phones and select standalone smartwatches. Through Call Filter, incoming callers are screened, providing alerts when a number is suspected of being spam, a robocall, or potentially fraudulent. Even if your device does not support the Call Filter app, you can access it via My Verizon. Most Android devices come with the Call Filter app pre-installed, meaning it might already be on your phone. The system generates alerts for suspected spam calls and can automatically block such calls based on their assessed risk level, sending them straight to voicemail. Additionally, users can report numbers as spam and employ filters to prevent other unwanted callers, including robocalls. You have the flexibility to modify spam filter settings whenever necessary. Enhanced features like Caller ID and the ability to block entire area codes grant you even greater authority over your incoming calls, ensuring a more tailored communication experience. This comprehensive approach to call management is vital in today's digital landscape, where unsolicited calls can be a common nuisance.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Cisco CX Cloud
Yes
Diamond IP
Yes
Genesys Cloud CX
Yes
Number Verifier
No
Verizon Cloud
Yes
Integrations
Amazon Web Services (AWS)
No
Cisco CX Cloud
No
Diamond IP
No
Genesys Cloud CX
No
Number Verifier
Yes
Verizon Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Smartnumbers
Founded
1995
Country
United Kingdom
Website
smartnumbers.com
Vendor Details
Company Name
Verizon
Founded
2000
Country
United States
Website
www.verizon.com/solutions-and-services/call-filter/