Best ProProfs Chat Alternatives in 2024

Find the top alternatives to ProProfs Chat currently available. Compare ratings, reviews, pricing, and features of ProProfs Chat alternatives in 2024. Slashdot lists the best ProProfs Chat alternatives on the market that offer competing products that are similar to ProProfs Chat. Sort through ProProfs Chat alternatives below to make the best choice for your needs

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    Social Intents Reviews
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    Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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    Pylon Reviews
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    Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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    Qualified Reviews
    Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. With the Pipeline Cloud, Qualified helps leading B2B companies like Autodesk, GE Healthcare, and VMWare tap into their greatest asset — their website — to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers to generate pipeline, faster. Conversations: Qualified Conversations is the B2B conversational sales and marketing solution that allows sales teams to turn valuable website visitors into instant pipeline by avoiding form fills and qualifying them through real-time voice, video, and chat conversations right on the website. Signals: Qualified Signals is the account-based buyer intent solution that delivers more pipeline by identifying buyer interest and intent that enables sales and marketing teams to build targeted account lists based on high intent, reach out to the right prospect at the right time, and personalize their outreach through sales engagement, marketing campaigns, and conversations on the website.
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    Zoho SalesIQ Reviews
    Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra & Mahindra and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.
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    Tidio Reviews
    Top Pick
    Tidio is a live chat platform that allows you to communicate easily with customers, even with chatbots. It was specifically designed for use on many online communities. After installing the plugin, you can start to reap the benefits of our service. You can get a free plan! One solution can delight customers and drive sales. Half of online customers prefer live chat to other communication channels. Without coding, connect Tidio to all platforms and websites using dedicated plugins. The Tidio live chat widget adapts to the screen of your customers so that they can communicate with you via mobile or tablet. You can customize the color and placement of our live chat widget to match your website's aesthetics. The widget's mobile version allows you to adjust the position of the live chat button.
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    Userlike Reviews
    Top Pick
    Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution
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    LiveChat Reviews
    Top Pick

    LiveChat

    LiveChat Software

    $16.00 per agent per month
    10 Ratings
    LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).
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    Ochatbot Reviews
    An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.
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    User.com Reviews
    Top Pick
    User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -
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    LiveHelpNow Reviews
    Top Pick
    LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support
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    Engati Reviews
    Top Pick
    The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.
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    Zendesk Reviews
    Top Pick

    Zendesk

    Zendesk

    $5 per month per user
    20 Ratings
    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
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    Quizmixer Reviews
    Your ultimate AI-powered tool for learning. Create quizzes using AI from videos or text. Create versatile question formats such as Multiple Choice Questions and yes/no responses, adaptable to any language. Easy sharing and embedding simplifies publishing. Get insightful insights with advanced analytics, auto-grading and comprehensive reports. Ideal for students, educators, corporations, and knowledge seekers. Quizmixer redefines education through AI-driven quiz creation.
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    Smartsupp Reviews

    Smartsupp

    Smartsupp

    $0.01/month/user
    Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).
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    Crisp Reviews
    Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.
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    Chaport Reviews
    Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.
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    Whelp Reviews
    Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support
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    chat4business (c4b) Reviews

    chat4business (c4b)

    chat4business

    $68.29 per month
    Chat4business (c4b), an award-winning provider of managed chat services, offers a unique product that will help you take your online sales to new heights. c4b Fusion combines the warmth and efficiency of human operators with the efficiency of our bot technology. This will enhance your brand and help you generate real-time leads. You choose which inquiries require a personal touch, which can be handled by technology, and which ones that are best for you using a combination of humans and robots. c4b Fusion gives you control over your online inquiries and allows you to increase sales while providing a better customer experience at a cost that suits your business. We understand that people buy from people, and we appreciate how much you have invested in your premium brand. Our highly skilled and compassionate reception team can greet your customers and qualify sales leads to connect your website, visitors and sales team.
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    Click2Magic Reviews

    Click2Magic

    Tvisha Systems Pvt Ltd

    $39/per seat/ month
    4 Ratings
    Click2Magic's live chat service allows businesses of all sizes to engage their customers. It offers live chat that allows you to engage your customers. This software allows you to monitor customer behavior and patterns. Expectations and needs of the customer are what you need to work with. Click2Magic can be integrated across web and mobile apps as an instant chat widget to address all client-customer issues. It can be used for sales. This customer support chat software allows you to chat with customers via its seamless features.
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    Unblu Reviews
    Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.
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    Conferbot Reviews
    Without coding, we help you create a chatbot for a website. Create chatbots for leads, surveys, and quizzes that people love answering. Instead of filling out boring forms, create conversations and engage with your customers. Ask questions to identify your customer and qualify your visitors. Convert qualified leads into customers to increase your revenue. You can increase your sales pipeline by using sophisticated chatbots that are always on and generate more qualified leads for your website. Automated assistants are available 24/7 to assist customers and reduce response times. Your website can delight customers, collect information, or provide excellent service. Conferbot can improve customer experience and increase Shopify sales. Conferbot for WordPress can help you generate leads, answer customer questions, or just welcome visitors. Conferbot on WordPress increases conversions by providing website visitors with immediate access to help.
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    HelpCrunch Reviews

    HelpCrunch

    HelpCrunch

    $12 per user per month
    1 Rating
    Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.
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    Botsify Reviews
    Create an AI chatbot to increase your ROI and automate customer support by 80% in just 2 months. Create intelligent virtual assistants for your websites and facebook pages. Automate your chat and provide real-time assistant to attract customers. Chatbot allows you to engage customers with your brands. It also helps you build relationships with customers by providing personalized and interactive content. Asking contextual questions can help your customers generate qualified leads. Messanger chatbots allow you to reach your prospects 10x faster. Botsify allows you to create multiple chatbots at once and use them for different tasks. This is a great way to handle multiple tasks at once. Botsify chatbot is able to handle all types of customer support. Virtual interaction with customers is made easier by automating conversations with multiple features.
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    ChatMarshal Reviews

    ChatMarshal

    ChatMarshal

    $4 per month
    World-first in web chat services for businesses. Privately owned business based in Johannesburg South Africa that serves customers around the globe. Since 2016, we have been helping small and medium-sized companies to corporates. We believe in a Hybrid Chatbot System approach, where humans are an integral part of the live chat machine. We offer a cost-effective chatbot platform. ChatMarshal's outsourced chat tool allows businesses to increase sales and customer service. ChatMarshal was the first to offer live chat in the world. We are proud to be the first company to create a hybrid chatbot and live chat system. Our unique approach to hybrid chatbot systems is our USP. ChatMarshal uses AI to assist human agents. Humans are an important cog in the live chat machine. As the AI improves, we incorporate more technology into our systems.
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    Chatim Reviews
    Chatim live chat can be a powerful tool to boost customer satisfaction, increase conversions, and gain valuable insights into the behavior of customers. Chatim can handle basic customer service inquiries, including answering frequently asked questions and providing information about products or services. Your human customer service staff can handle more complex issues or those of higher priority. Chatim is free. Features: 1. Live Chat Live chat can be a powerful tool for increasing conversions and customer satisfaction. 2. Chatbot Automate 24/7 chatbots to automate sales and customer service on your website. 3. You can also read about the advantages of using Get instant access to vital data about your customers' behaviors and preferences. 4. Chatim CRM Integrate live chat into the Chatim CRM to increase lead generation and sales.
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    TelebuPop Reviews
    TelebuPop is a chat software that can be used on websites. This chat-based chat support software allows you to connect with all your website visitors and convert them into leads 5X faster.
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    Activechat Reviews
    Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.
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    SSC.AI Reviews
    Our Integrated Conversational Platform is designed to capture high-intent prospects using advanced AI and 24/7 Live Chat. Our conversational AI platform will engage visitors as soon as they arrive and ensure quick, friendly responses. Enhance the user experience on your website and streamline communication to create meaningful connections with your audience.
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    Chatwoot Reviews

    Chatwoot

    Chatwoot

    $19 per month
    Chatwoot, a customer engagement suite, consolidates multiple communication channels such as email, website chat, social media platforms, like Facebook, Twitter and Instagram, and messaging applications, such as WhatsApp and Line into a single dashboard. This integration allows businesses to provide consistent customer experiences across different platforms. The platform includes features such as canned responses to frequently asked questions, keyboard shortcuts that enable quick action execution, and tools for team collaboration, which allow internal discussion via private notes. Automated rules can be set up to automate repetitive tasks. Customizable live chat widgets are available to add to websites in order to match specific brand aesthetics. Chatwoot supports chatbot integration, as well as the embedding custom dashboard applications. This provides a comprehensive solution to managing customer interactions.
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    FAQ Bot Reviews
    Chat is the easiest and most friendly way to automate customer support. Chat with your customers 24/7 using AI-powered automation. FAQ Bot is always available to help. It automates customer conversations every day and connects customers with your team via live chat whenever needed. Chatbot and live chat give you the best of both worlds. It's like having a customer service and sales team available at all times. You can manage load during peak times. No more guesswork. You can hear the customer's true voice. You can see the real questions customers ask and adapt your service and sales to meet them. Microsoft has recognized FAQ Bot as a leader in customer service and engagement. Quick Setup. It's easy to get started. We are available to assist you if needed. Your chatbot is ready to go. Your automation purpose can be answering questions, or marketing journeys. Your bot's personality
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    BotPenguin Reviews
    Top Pick
    We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.
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    HumanBot Reviews

    HumanBot

    HumanBot

    $49 one-time payment
    You can train our AI chat by providing it with your website URL or PDFs. Watch as it seamlessly digests your information to deliver human-like answers to brand-specific questions. No more canned responses. Activate an AI human who will have a warm and impactful conversation with your customers in real-time, using hundreds of text to speech voices that feature all popular languages. Engage your visitors with live, real-time conversations to provide instant support and assistance. Add unlimited employees to handle large volumes of inquiries, provide personalized experiences, and increase customer satisfaction. Use our library of templates that are already done for you to get started and launch your chatbot in a matter of seconds. No technical knowledge is required. Analyze and track chat history, traffic data and analytics. Data-driven optimizations allow you to see what customers say and increase revenue and ROI.
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    Fuse IM Reviews

    Fuse IM

    Fuse IM

    $15 per month
    It's more than just chat software. Live chat can be installed on your website to instantly engage customers. For a better customer experience, simplify communications using a shared inbox. Every visitor to your website is a potential client. Help them find the information they need. When your team is away, capture leads. It's quicker, easier, and more natural to build relationships with customers by using messaging to improve customer experience and satisfaction. Email and phone communication can help you to break down barriers between customers and you. Live chat makes it easier for customers to provide feedback. Chat with your brand by personalizing the position, colours and office hours. Use prompts to help visitors or guide them in proactive chat. Ask for feedback, help with pricing, or just ask questions right at the right time.
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    Mongoose Harmony Reviews
    Harmony is an intelligent chatbot that guides website visitors to the correct content, captures leads information and routes conversations to the appropriate staff. Drift is our higher education partnership. Always available, always helpful. Your website is your institution's face. Mongoose Harmony gives your institution a voice 24/7. Live chat is available for staff. Visitors can also ask questions and the bot will help them find the right information. You can also customize branding to make it look and sound like your school. Get the right person or people involved. Mongoose Harmony can help visitors find the right department or person by asking targeted questions. Multiple team members can be assigned for a conversation. Response notifications ensure that visitors' needs are being met. Schedule meetings like magic. Visitors can book meetings with staff through the bot when it's time for a more informal conversation.
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    Amity Bots Reviews
    Amity Bots, a scalable AI chatbot for enterprises, allows businesses to offer their customers a first-class service 24/7. Amity Bots allows seamless customer engagement through multiple channels by integrating with platforms such as LINE, Facebook and web or mobile apps. The platform automates and personalizes marketing activities and customer interactions. It also enhances sales effectiveness through the automatic generation and qualification of leads. It also improves the customer experience by providing round-the-clock assistance, reducing repetitive answers, and saving both time and money. Key features include multichannel chat management, user profiles and context tracking, copilot live chat, AI powered decision-making, flexible options for integration, and comprehensive analytics tools. Amity Bots support message templates, product catalogues, multi-language capability, and bulk import/export.
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    Giosg Reviews

    Giosg

    giosg.com

    €45 per user per month
    Giosg is a Sales Acceleration platform that is trusted by more than 1200 companies around the world. Our conversational marketing, sales, and support solutions will help you increase conversions and speed up the lead to deal process.
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    SwiftChat Reviews
    Software for web chat that provides customer support and gives insight to visitors. The Best Live Chat Software To Provide Real-Time Support To Visitors. We provide every feature that will help you build a successful business. Conversations in real-time. Rapid Support Boost Sales. You can customize and use your website for free by signing up. You can access visitor's insights, browsing activity, and user's location to identify potential leads. The panel is easy to use and allows you to supervise your team. You can also engage your audience with the latest analytics. E Chat App Support with Features Other Chat Programs Not Skipping Out. Support for Msg Offline Even if you are not there, help visitors. Allow visitors to leave messages and you will reply when you return. Color, Text, and Design. You can match chat with your web design. You can customize the chat color, design, or text to suit your needs.
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    eBanqo Reviews
    You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.
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    Cue Reviews

    Cue

    Cue

    $43.67 per month
    Manage all your customer service from one place. Connect with your customers via WhatsApp, Facebook Messenger, Telegram, email and web chat on your website. Chatbots can help you scale your customer service. Automating customer questions can reduce costs and response time. Turn website visitors into satisfied customers. Contact customers via their preferred channel for sales or support. A complete customer service platform to delight customers and drive sales. From a dedicated inbox, you can respond to customer questions on any channel. Automate the routing of tickets to the correct teams for faster resolution. Message templates can help you save time when answering customer questions. You can see what channels your customers prefer and the issues they are experiencing. You can also measure how well you are serving them. All tickets are assigned to teams and placed in one inbox. This allows you to build profiles and prevent customers from repeating their issues.
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    ChatBeacon Reviews

    ChatBeacon

    ChatBeacon

    $12.00/month/user
    You can improve your digital chat presence by using Screen Share, Video Chat, SMS Chat and other easy-to-use live chat software to reach customers. ChatBot Automation made easy. In just minutes, you can launch a chatbot! You can easily create custom-tailored ChatBot workflows from a browser, without needing any code. ChatBeacon Pro Digital Chat Platform includes a dedicated, hands-on ChatBeacon Account manager to help you reach your goals. Chat with your visitors to convert them into customers. Give your customers the interaction and service they deserve. A satisfied customer is a loyal customer. Support is key to keeping your customers happy. ChatBeacon allows you to respond quickly to any customer concerns or questions.
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    Collect.chat Reviews
    Higher conversions Interactive chats are more likely for customers to interact with your website. Delight Customers Use interactive question templates, gifs, and native language to delight your customers. You are always available 24x7 Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep. Purchases at a Discount Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.
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    Re:plain Reviews

    Re:plain

    Re:plain

    $4.99 per month
    Connect with your customers on WhatsApp, Facebook Messenger, and Telegram Live-chat service for a website where people respond 16 times faster. Re:plain is fast and functional live chat software that receives and sends your website messages directly to WhatsApp, Facebook Messenger, and Telegram. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.
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    Gist Reviews
    All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.
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    StriveChat Reviews

    StriveChat

    StriveChat

    $11 per user per month
    Automating communications can convert visitors into customers. Automate the process and let the bots engage customers with context-based messages. Self-service is a way to empower customers. KB tutorials, step by step guides, advisory bots, and real-time chat can reduce customer service costs. Every visitor should be a repeat customer. Engage bots, knowledge base, chat on-demand, and knowledge base create a great customer experience. You can quickly resolve customer issues with full-featured task managing. Your team will find everything easily and keep it organized. Real collaboration in real-time. Automate interactions with your website visitors. Your website visitors can access on-demand content. Promote your product via targeted engagements. Inform website visitors about your products and services. Your clients can benefit from content management services. Your client's lead generation is enhanced. Improve conversion rate via targeted engagements.
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    My LiveChat Reviews
    My Live Chat Free is the best option if you are looking for live chat but don't want to pay for a paid version. You can chat to your website visitors by inserting a small piece of HTML code. My Live Chat allows you to provide a pleasant and instant support experience. Your customer service agents can predict what the visitor will type next and transfer chats to other agents to speed up resolution. Agents can use live support software features such as canned answers to provide real-time quality solutions. This software is designed to empower your support and sales teams with priority tiers and transfers, user roles, monitoring and reporting, and team chats.
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    Tiledesk Reviews
    Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.
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    Rep.ai Reviews

    Rep.ai

    Rep.ai

    $2,500 per year
    AI can help you convert more traffic into pipeline. More. AI Live Chat can book meetings for your team, notify reps of traffic and talk to it. AI Intent identifies hot prospects for sales follow up on your website. AI Dialer improves cold call connections, and your callers are more efficient. AI-powered text, voice, and video can be used to engage and qualify each site visitor. Alert human reps to video call handoffs. Discover hot prospects to boost sales via multiple channels. AI-enhanced Cold Calling helps you reach more prospects in lesstime. Make more calls, increase awareness with voicemails that are pre-recorded, maintain strong connect rates with spam risk monitoring and develop your sales team on the virtual floor. AI can detect intent from web activity and other sources, such as dialer, CRM or connected sources. Build better lists, export or sync, and reach out with perfect timing to your ICP.
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    CareColl Reviews

    CareColl

    Intellial Solutions

    $10 per month
    Your widget can be customized to match your website's color scheme or personal taste. You can increase sales by making every visitor a prospect. Send a pre-defined, automated message to your website visitors to invite them to chat. Use our conditional widget loading feature to load live chat widgets only where you are required. The visitor can send you an offline message with a file attachment if you are not available for chat. A widget allows the visitor to send a chat transcript directly to herself. The operator chat box displays the page navigation path of visitors in real-time. The entire path can be saved in the chat history for future reference. Fully functional email client for single customer service agents.
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    Joleado Live Chat Software Reviews
    JOLEADO is a live chat software that helps you connect with your visitors, generate leads, and make more money for the business. It was created to convert website visitors into customers, or chat to cash. Every interaction with JOLEADO is an instant contact. This contact becomes a lead. How qualified is this lead? JOLEADO can help them get to a close sale! Chat becomes more than just "chatter", it's a lead and a potential sale. Our live chat service allows you to drive leads deeper into the sales process. It is easy to use and comfortable. JOLEADO Live Chat can automate after-hours to schedule appointments and gather visitor information. Amazing right?
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    V-Person Reviews
    Expert guidance and smart solutions to help you build better relationships between your customers and employees. Our conversational platform combines humans and artificial intelligence to enable customer and employee engagement anywhere, anytime. Our award-winning orchestration platform supports this innovative virtual agent, chatbot and live chat solution. It allows you to provide seamless, consistent, accurate, personalized, and seamless omnichannel engagement on a large scale. We work with enterprises all over the globe to improve customer, employee, and contact center experiences. This helps reduce support costs and increase revenue. Our chatbots and virtual agents currently have more than 80 million conversations each year and that number is growing rapidly. The Neutrino release from V-Person, based on Creative Virtual's nearly 20-year history of providing self-service solutions that work, provides the perfect combination of conversational AI with orchestration tools.