Engati Description
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award.
It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.
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Company Details
Product Details
Engati Features and Options
Live Chat Software
Engati Lists
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: It's an outstanding chatbot builder platform. Overall I use the Engati Chatbot platform to build an autoresponder bot for my business twitter account. It's a great and without complexity platform.
Positive: Here are the things I liked about Engati Chatbot:
* No complexity platform to build smart autoresponder bots.
* Integrates with every social media account.
* No coding is required.Negative: Overall it's an outstanding platform.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Engati Chatbot is a very innovative and advanced automated chatbot. It offers instant help desk solution for business social accounts. I highly recommend this tool.
Positive: Very easy to set up no coding required. Pre-built reply and great customization options. Easy drag and drop to add extra features. Intelligent Instant auto replay feature.
Negative: It worked great for me. Nothing to share about cons.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Incredibly user friendly! Edited: Aug 05 2020
Summary: Overall I found the platform quite user friendly and useful, to begin with. It has an amazing interface that helps you navigate with ease.
Positive: The platform is genuinely easy to use and the customer experience is phenomenal. I found it easy to navigate through the application without any difficulties whatsoever.
Negative: None so far, I have had smooth sailing up until this point!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very easy to use.. Date: Aug 05 2020
Summary: Wonderful! The Engati team supported me through out the entire process buying to installation. The chatbot helped me to grow my business with much better results.
Positive: Its the best and the fastest chatbot I came across. The personalized option makes it perfect for any business or e-commerce industry.
The overall process to make a bot just took 10 minutes of my time which is just unbelievable.Negative: The speed may get affected because of heavy traffic in a website sometimes.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: It's excellent without coding chatbot builder platform. We are using Engati chatbot for our business social media accounts. It helps to add auto reply features on the messenger support page.
Positive: #1- Engati chatbot is an intuitive chatbot builder.
#2- Drag and drop feature, no coding required to build.
#3- Gives auto-reply feature on the client support page.Negative: #1- We had an overall positive experience with this platform.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Incredible! So easy to use. Edited: Jul 20 2020
Summary: Really incredible support team. Super easy to get started like I said, and it's also really sophisticated. Whether you're a beginner or a pro, Engati is for you.
Positive: Easy to get started because of the bot marketplace. I love the drag and drop functionality. Makes it super easy to get started on the chatbot journey. Plus they have a lot of resources like blogs, videos, and other documentation.
Negative: No cons so far. The experience was smooth, and any doubts I had was cleared when I contacted their support team. So far, so good!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Easily the best, easiest no code chatbot platform out there Edited: Aug 05 2020
Summary: Overall it's easy, high end and value for money. It's one of those brands that provide you the best in business at a very cheap rate. They do it cuz they love what they do not for business and it's evident in their service
Positive: It's so easy to use and the support is amazing. The features are exclusive and very useful. Moreover, it requires no coding at all.
Negative: The only con that i see is the lack of a user prompt when someone first uses the build section. Still pretty easy to use though.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Improves customer experience significantly Date: Jul 17 2020
Summary: Engati allows us to automate routine conversations and pass only the complicated queries on to a live agent. Our customers have their queries resolved faster, while our agents have time to concentrate on higher-level tasks. Along with the customer experience, Engati has managed to improve our employee experience.
Positive: Engati allows customers to interact with a bot, but switch to a live agent for complex issues. They also allow us to run marketing campaigns through their broadcast feature. Their WhatsApp chatbots are powerful, effective and well priced too.
Negative: It would be nice if they had a guide to their interface for first-time users, but the support team provides a comprehensive demo that makes bot-building a piece of cake.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A good Interface with so many fetures Date: Jul 17 2020
Summary: It was good. I'd highly recommend it to all those looking to build a Chatbot (without any coding experience).
Positive: They have a free version where you can use the Chatbot. The best part is they have so many templates to choose from, very easy drag and drop UI and they also have the multi-lingual feature. The team is prompt to get in touch with you and explain all the features with a demo. I'd highly recommend it.
Negative: I couldn't really see any cons so far. It was a smooth experience using it.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent product Date: Jul 17 2020
Summary: Easy to use, build and understand. Support is provided immediately. Good, innovative, and supportive in their approach.
Positive: The product is very good. The team is really good to work with. Young, Energetic, and very customer-oriented. It was a pleasure working with them and the product.
Negative: The product and service was very good and I am pleased to have chosen them. I do not have any cons for the product
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Best Chatbot Services Date: Aug 05 2020
Summary: Well I would highly recommend Engati to all those who are looking out for chatbot services. Engati is your one stop solution for providing best customer experience to your user.
Positive: Multi channel chatbot deployment
Live chat feature
Multi lingual support
Affordable pricing
Best Customer supportNegative: Complex features and manuals to understand about the product features.
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