Re:plain Description
Connect with your customers on WhatsApp, Facebook Messenger, and Telegram
Live-chat service for a website where people respond 16 times faster.
Re:plain is fast and functional live chat software that receives and sends your website messages directly to WhatsApp, Facebook Messenger, and Telegram.
With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.
Re:plain Alternatives
CrankWheel allows you to share your screen while on a call. This makes it easy to create engaging presentations. You can send a link via email or SMS to the viewer and they will be able to view it in any browser on any device. CrankWheel was designed for simplicity and can be shared with customers to facilitate business deals.
CrankWheel can be used to complement calls from insurance agents, mortgage advisors and solar advisors as well as educators and customer support specialists.
CrankWheel is easy to integrate with websites and allows users to add a Demo button to receive quick notifications. We can show you if they are paying attention. Our Chrome Extension has enabled over 50,000 users to share their screens with prospects, regardless of their technical skills or device choice. CrankWheel can be used on old browsers and obscure devices, even with poor network connections. It works on Mac, Android, iOS, Blackberries, Internet Explorer, and Android.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Infobip
With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible.
THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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Freshchat
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances
Languages supported:
Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
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Pricing
Pricing Starts At:
$4.99 per month
Pricing Information:
Buy only the features that you really need.
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Re:plain
Year Founded:
2018
Headquarters:
Russian Federation
Website:
replain.cc
Media
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Product Details
Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Re:plain Features and Options
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Chatbot Software
Call to Action
Human Takeover
Machine Learning
Natural Language Processing
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Service Software
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Customer Success Software
Usage Tracking / Analytics
Forms Automation Software
Approval Process Control
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