Mongoose Harmony Reviews

Mongoose Harmony Description

Harmony is an intelligent chatbot that guides website visitors to the correct content, captures leads information and routes conversations to the appropriate staff. Drift is our higher education partnership. Always available, always helpful. Your website is your institution's face. Mongoose Harmony gives your institution a voice 24/7. Live chat is available for staff. Visitors can also ask questions and the bot will help them find the right information. You can also customize branding to make it look and sound like your school. Get the right person or people involved. Mongoose Harmony can help visitors find the right department or person by asking targeted questions. Multiple team members can be assigned for a conversation. Response notifications ensure that visitors' needs are being met. Schedule meetings like magic. Visitors can book meetings with staff through the bot when it's time for a more informal conversation.