Best Newfies-Dialer Alternatives in 2025
Find the top alternatives to Newfies-Dialer currently available. Compare ratings, reviews, pricing, and features of Newfies-Dialer alternatives in 2025. Slashdot lists the best Newfies-Dialer alternatives on the market that offer competing products that are similar to Newfies-Dialer. Sort through Newfies-Dialer alternatives below to make the best choice for your needs
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CallHub
313 RatingsCallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today! -
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uContact
net2phone
78 RatingsEnhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer. -
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Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting. This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider. Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.
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CallShaper
CallShaper
25 RatingsA Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions. -
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CallTools
CallTools
442 RatingsTransform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease. -
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Convoso
Convoso
543 RatingsConvoso is a leading provider of cloud-based omnichannel contact center software, empowering call centers to achieve up to 300% higher contact rates, resulting in increased conversions and a stronger ROI. Designed to support centers with 20 to over 1,000 seats, Convoso offers scalable solutions to meet the demands of enterprise-level operations. Leverage industry-leading features like the most accurate flagged DID detector, advanced AI-powered predictive dialer, 97% accurate voicemail detection, full STIR/SHAKEN compliance, and limitless customization options. Transform your call center performance with Convoso! Experience the difference — request your free DEMO today! -
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Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.
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NICE CXone
NICE
2 RatingsNICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers. -
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SalesExec automates the complex sales follow-up process for salespeople. SalesExec eliminates the guesswork of who to call and when to call. Your salespeople can work more efficiently with their leads thanks to guided selling and automated prioritization. This will help them win more deals. SalesExec offers efficiency tools such as local presence dialing to reach 60% more sales opportunities and automated text SMS to reach customers at the right moment in their buying journey. SalesExec will also assist your marketing team by intelligently routing and prioritizing all phone calls and web leads. SalesExec makes it easy for your team to handle thousands of leads. This will ensure you get the best ROI from each prospect by enforcing customer follow-up and outreach.
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Kixie PowerCall makes it easy to make productive sales calls within minutes! Kixie PowerCall is a cloud-based multi-line power dialer and all-in-one call center solution. It allows users to automate their sales processes with ease for greater productivity and unparalleled ROI. Kixie PowerCall is available in both the cloud and on-premises. It offers enterprise-grade features such as call recording, one-click dialing and call history. This can all help improve customer service and enhance the call experience. Agents can also receive calls remotely from their mobile devices using the solution.
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Call Center Studio
12 RatingsCall Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes. -
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XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.
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Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.
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T-Max Predictive Dialer
T-Max Dialer & Communications
$100.00 per month 4 RatingsUnlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call. Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday -
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PhoneBurner, a powerful dialer and sales-acceleration platform, helps B2B and B2C sales teams engage in more quality conversations with their contacts. Now with ARMOR – the most comprehensive spam protection solution and answer rate solution that is done for you. PhoneBurner's average answer rate is >10%. This means that millions of conversations are powered by PhoneBurner, with no awkward pauses and connection delays. PhoneBurner combines calls, emails, and SMS to handle time-consuming tasks, such as leaving voicemails, sending email, logging calls, or performing post-call workflows. Reps spend most of their time closing deals and talking. Manage your entire team with one dashboard. Access cutting-edge analytics and reporting, automatically distribute leads, coach and monitor reps in real time, and ensure KPIs trend in the right direction. Teams rave about the productivity gains, ease of use and answer rates, as well as the commitment-free packages. PhoneBurner is free to try today.
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CallFire
CallFire
$99 per monthVoice Broadcast allows you to send important updates, alerts, and notifications to customers and employees as well as voters. You can quickly select your sender and receiver and send your message within minutes with our new simplified process. You can purchase local and toll-free numbers from our database and track the effectiveness and efficiency of each campaign. You can make smarter decisions based upon results and gain a better understanding about what works for your business. Our call tracking service will help market your business effectively and affordably. An IVR (Interactive Voice Response System) allows you to set up surveys, polls and reminders for appointments, payments, and other inbound or exbound purposes. Customers can interact with you by simply pressing a key. Our IVR technology is simple to use with a drag and drop menu or XML. IVR systems enable you to connect with customers like never before. -
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VanillaSoft
VanillaSoft
VanillaSoft knows this better than anyone: Streamlining the lead generation process drives more sales. They have designed a cloud-based full-suite solution that combines everything in a contact centre software with the tools needed by sales teams to route and manage prospects. Agents can use the power and flexibility of Progressive Dialing to manually dial their calls. They can also use the in-app Call Scripting tool as well as the Team Chat function. Team leaders can also train callers with tools such as Call Recording, Quality & Queue Management and automated performance reporting. -
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Genesys Cloud CX
Genesys
$75 per user per month 3 RatingsGenesys Cloud CX, a cloud-based solution for contact centers, is designed to deliver exceptional experiences to customers across multiple communication channels. It integrates voice, email, chat, social media and messaging platforms in a unified interface. The platform uses advanced AI and analytics in order to provide real-time insight, automate routine task and personalize interactions. This ensures efficient and effective customer engagement. Businesses can optimize staffing, performance and service standards with its robust workforce management tool. Genesys Cloud CX was designed for easy deployment and adaptability. It is an ideal solution for all organizations looking to improve their customer service capabilities. -
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One Call Now
One Call Now
Broadcast messaging that is simple and affordable. With just a click or call, you can send important voice, text, and email messages to any group. Unlimited calls, texts and push notifications are included in your plan for one annual fee. There are no long-distance or per-call charges. You can send messages in multiple formats depending on the urgency of the situation. For urgent messages, senders can choose multiple formats. You can create unlimited contact subgroups, from one contact to thousands, for targeting your audience with relevant communications. Users can dynamically create groups using additional filter fields. Are you not happy with the sound of your voice? Our text-to speech feature converts text to audio files and delivers your message using any of our natural-sounding voices. Get our free smartphone app to send messages with ease -
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Ytel
Ytel
$99 per user per monthPredictively dial your contacts to automatically leave voicemails and emails. Ytel is a cloud-based integrated suite of marketing solutions. Ytel Contact Center helps businesses and SMB call centers manage multi-channel communications. Ytel features include call distribution, voice reply, auto-dialing, and a scripting module. Ytel provides real-time agent reporting that allows users to track call lengths and performance. Ytel can also be accessed via iOS and Android devices. You can quickly develop new communication functionality in any language. Trust in a platform that is designed for product development. It has high uptime, high capacity for SMS/voice channels, and the bandwidth to send and get volume at scale using a single API. Your business already has core competencies. Now you need to enhance and centralize customer engagement to improve operational efficiency. -
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My Call Cloud
My Call Cloud
$65.00/month/ user My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line -
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DialMyCalls
OnTimeTelecom
$7.49 per month 1 RatingIn seconds, you can send bulk text messages, automated phone call and emails to entire contact list. Get started by creating a free account. You can send automated phone calls to a number of phone numbers using our mass notification app in just seconds. It's easy to schedule, create and send an automated phone call to all of your contacts with our mass notification app. Our mass notification service allows you to quickly and easily send mass SMS messages to a large number of phone numbers. DialMyCalls supports both short and long code text messaging. Reach your audience immediately! You can send bulk emails to recipients and listen to your recording. You can easily send mass notifications by including email addresses in your contact list. DialMyCalls mass notification service is available on any mobile device. Download the app to send notifications from anywhere. -
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Leverly
Leverly
Speak2Leads can be used to optimize sales. You love inbound leads. You don't want to lose sales because of poor follow-ups and response. Our lead response software sends your leads to your reps via phone. You can earn more revenue by waiting. Speak2Leads allows your reps to spend more time calling leads. We will tell you which prospects to call in order of priority. Keep your eyes on prospects and don't think. Your sales reps will be able to communicate with more leads in a matter of seconds. They will close more sales in less time and effort. Speak2Leads integrates seamlessly with your existing sales process. Your sales team doesn't need to learn anything or log in. Answer the phone and follow all the prompts. -
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LeadDesk
LeadDesk
89€ /license per month LeadDesk's predictive and auto dialer modes allow your agents to make up to 120 calls per days, as well as 40 calls per day. Imagine how this can impact your revenue and bottom line. LeadDesk offers eight dialer modes, including predictive and auto dialers. With the right dialer mode, your outbound sales agents can reach customers quickly in any situation. Your call center agents will be able to call three times more people per day if they switch from a manual dialer and use LeadDesk. You know your customers best. LeadDesk's simple-to-use workflow tool and campaign creation tool will help you increase your campaign ROI. You don't have to call a consultant every time you need to set up a new campaign. Instead, you can optimize your call center campaigns based upon historical reports or real-time monitoring. -
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Hosted Predictive Dialer
HostedTel
$99 per user per monthYou can see what is happening in your predictive dialer campaigns at any time. You can see which campaign is more successful, how many leads have been reached, which leads need to be called back, and more. Did you hear their voice mail? You don't have to wait for their voice mail. Just click on the Play Message button. Upload more than just the number and name. This will ensure that your agents have all the information they need to close the sale. You can listen in live to your agents to see how they are doing. You can train your agents using our whisper features. Our barge in feature will save the day. Grab a headset, a computer, and a microphone. The internet is our only way to do everything. A phone system was unnecessary 10 years ago. -
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Hello Hunter
Predictive Dialer
$12 per user per month 1 RatingNo more manual dialing or wasting time listening to answering machines. Predictive dialing or auto dialing uses thousands of phone lines across the country and matches sales professionals quickly with the right person to talk to. Your recorded message can be delivered immediately to households or businesses with just a click. Your industry can have a customized interface. IT Inside Sales executives can store information about servers, operating system, etc. However, a moving company might have information about address and location. You can dial as much or little as you like. The Inside Sales representative has complete control. Our Voice Broadcasting application is ideal for B2B sales organizations. Relax and let your message be broadcast to thousands of people per minute. -
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CallingPost
CallingPost Communications
$4.98 per month, 15 contactsOne communication is all it takes to be a great leader. Voice Broadcasting, Texting & Email Service Phone Calls Text / SMS Email Mobile App SMS Keywords Schedule Communications Simple member management Advanced Voicemail Detection Personalize your caller-ID Straight To Voicemail Live Answer Transfer Trailer shortened Text polling Private and secure Analytics of Detailed Messages -
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ICTBroadcast is unified communications software for call centers, telemarketers, contact centers and ITSP's to offer hosted services to their customers with multi tenant and whitelabel support, ICTBroadcast is autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management. ICT Innovations is open source based solution provider focused to provide creative business solutions to Internet Telephony Service Providers to find new ways to generate their revenue by offering innovative services
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Text-Em-All
Text-Em-All
5¢-9¢ per creditKeep people updated when it's most important. We send personalized, informational, urgent mass text messages and phone calls quickly - whether they're going out to five people or 500,000. We are just like you. We hate spammers, politicians, and spam phone calls. We don't allow them to use our service. Text-Em All is an automated calling and mass text service that can be used to send messages people want to receive. We've helped thousands of organizations send over 2 billion text and voice messages to their customers since 2005. This includes information about school closings, job openings or trash pickup, emergency notifications, etc. -
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Channels
Channels
$24 per user per monthChannels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone. -
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PhoneCall
PhoneCall
$0.01PhoneCall is a powerful cloud-based contact center platform that scales seamlessly to meet the needs of telemarketing and lead generation businesses. All-in-one software includes an AI-driven Intelligent Dialer and 3 years of recording storage, text-to-speech technology, click-to-talk, and even a 1-Click compliance feature to ensure your business runs smoothly. Owners and business managers will never be far from their operations with multi-device capabilities. The entire platform can even go mobile on iOS or Android devices. -
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Vonage Contact Center
Vonage
Cloud contact center software for your business. Vonage contact centers transform communications within and outside your company. Salesforce users can integrate our Salesforce contact center solution (formerly NewVoiceMedia), to provide great customer and agent experiences. We also offer other cloud contact centers for every business size and need. Vonage seamlessly integrates contact center with unified communications, allowing you to have all your communication needs on one cloud platform. Our deep integration with Salesforce allows you to leverage all of your Salesforce capabilities and data to personal address customers and make more effective calls. Automated, informed and faster routing decisions can be made based on any Salesforce object. This ensures that the right agent is speaking to the right customer. Give your agents everything they need for great conversations. -
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Acqueon
Acqueon
Our products and solutions enable customers to seamlessly move - from digital self service to human agents and back. They enable agents to spot customer context and drive Next Best actions. Managers can make smarter business decisions. -
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Softdial Contact Center
Sytel Ltd
Softdial Contact Center™ is Sytel’s flagship suite of feature rich contact center applications and service. It is currently driving 50,000+ customers in 50+ countries. SCC's robust APIs can be customized, adapted, and white-labeled in order to meet any business needs. SCC manages all communication channels, including voice, chat, emails, and messaging, automatically blending and balancing contact between all agents, queues, and campaigns using its Automatic Session Distributor. -
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Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place. -
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VICIhost
VICIhost
VICIhost offers Inbound ACD and outbound predictive dialing, inbound mail handling, web-configurable IPVRs, skills based agent routing, voicemail box, full call recording, PBX function, and many other services. High-Level Data encryption is available via your agents' web browsers, all the way to our database back-end, where your data is securely stored in our SSAE-16 certified hosting facilities. To protect your data, we use NIST-approved strong encryption algorithms. Secure IVRs can be used to collect sensitive information such as credit card numbers. You can have your own servers in our hosting facilities. Our private clusters of servers are hundreds and we keep them all for our hosted call center services. You can be sure that your service will work by using Tier-3 datacenters that have multiple internet backbone connections and redundant power options. Find out more about our. -
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InterCloud9 Predictive Dialer
InterCloud9
$69.00 1 RatingInterCloud9 is the industry leader in cloud-based predictive dialers. Our dialer can be used by individuals or call centers. It can dial up to 5 lines per agent, and also allows for inbound call distribution and SMS messaging. No contracts, instant account setup, US-based support and training are all included at no additional cost. Our cloud-based power dialer is easy to set up and fully functional in less than 10 minutes. Simply plug in your headset and upload your data to enjoy the highest possible connection rates! We have the best power dialer whether you are a single agent or a call centre with 100 agents. Our cloud based power dialer hosts an integrated CRM, real-time agent monitoring, an industry leading per agent calling ratio, call back scheduling/reminders, text messaging, script pop ups and email templates just to name a few of the standard features. Our power dialer software can be accessed via an internet connection because it is cloud-based. -
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Dolphin Power Dialer
Electronic Voice Services
$89 per monthDolphin Cloud Power Dialer software makes it easier to reach your prospects faster. The built-in CRM, reports and coaching tools make it easy to manage leads and scale your business. Get started. You won't be able to tell anyone that you used Dolphin to call them. They will only know that you said "Hello" when the other person says it. To get more calls back, personalize before you drop. The CRM allows you to take control of your leads. You can send emails, texts, and disposition calls. You can also manage your team with advanced reports, coaching tools, and even write notes. -
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VICIdial is an open source Enterprise-level Contact Center solution that is used by thousands of companies in more than 100 countries. It is free to anyone to use and has no per-user licensing fees. VICIdial allows agents to handle both outbound and inbound calls. It also has the ability to do manual and predictive outbound list dialing. It can handle inbound emails as well as customer chat sessions via the website from the same agent screen. It offers over 2,000 features and many options to manage different customer interactions. You will also find a variety of reporting options to help you manage your contact centre.
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wolkvox
Microsyslabs
Wolkvox, a cloud-based call centre management software, helps businesses streamline communications across multiple web chat applications and social media channels like Telegram, WhatsApp Line, Line, Twitter, Facebook and Instagram. Organizations can manage their interactions via video calls, email, SMS, phone, and mobile devices. wolkvox allows enterprises to monitor multiple customer groups, record and analyze client interactions, and generate reports to track agent and campaign performance. It features a drag-and drop interface, simultaneous calling and Artificial Intelligence (AI-enabled speech analysis), gamification, and many other features. Administrators can also use the predictive dialer for creating custom rules for virtual agents, call routing, messages, and templates for email campaigns and SMS campaigns. Wolkvox integrates with many third-party ERP, business intelligence and CRM systems. -
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*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.
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Telemation
Database Systems
$25 per monthDatabase Systems Corp. (DSC), has been providing call centre technology and computer software solutions for businesses and organizations since 1978. Telemation, our CRM software, was created on the principle that timely information, presented in a professional way, is key to any business. In this dynamic business environment, flexibility is equally important. This concept was the basis of our contact center software. Telemation software is used by many call center managers with changing and unique requirements. Telemation is the best choice when you need to quickly set up a new program, or modify existing campaigns. Telemation has CTI capabilities with our call center phone system that features outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response. Our phone system also supports Text to Speech capability. -
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Bright Pattern
Bright Pattern
Bright Pattern is the most simple and powerful AI-powered omnichannel call center software for innovative midsize companies and enterprise businesses. Bright Pattern is the only true omnichannel cloud platform that embeds AI. It can be deployed quickly by business users without costly professional services. Bright Pattern allows companies offer a seamless and personal customer experience across all channels, including voice, text, chat and email. Bright Pattern allows companies to track and respond to every interaction across all channels via embedded AI omnichannel management. Bright Pattern was founded by industry veterans who pioneered contact center solutions. Today, they deliver an unparalleled customer experience. Architecture for the future using advanced cloud-first approaches -
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Notify your customers about any transaction or payment that is due. To increase brand awareness in a competitive market, promote your products and services. Our SMS marketing platform is user-friendly and beautifully designed. Integrate our different APIs; HTTP, Json & XML into your website/application/software to send bulk SMS. Our add-ons allow you to send personalized SMS, single SMS and group SMS. Our Chrome, Mozilla, and Tally bulk SMS Plugin makes SMS messaging easy. Notify all customers about important information like Election and Payment due via Voice alert feature from MsgClub. Promoting your products and services via prerecorded voice over landlines or mobiles. This service allows you to generate quality business leads for your company from a wider audience in a shorter time.
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MessageDesk
Alderwood Labs
$29 per monthMessageDesk connects you and your team to customers, clients, and contacts for appointments, scheduling and payments, alerts, and other daily operations. Are you ready to improve your day-today operations? How business text messaging can help manage and start more conversations, fill your schedule, and get paid. You can send and receive SMS and MMS messages to all kinds of messages, from 1-on-1 conversations to mass SMS Marketing broadcasts. You can either create a new 10-digit number with a local area number or text-enable an existing business number. Contact groups and web forms allow you to have more conversations and keep them going. You can add contacts to quickly create groups, or use advanced filters to group contacts based upon their information. You can grow your contact list and have more conversations by using web forms that net referrals, bookings, and appointments. -
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MessageMadeEasy.com
Message Made Easy
Group messaging keeps your organization on the same email, text, and voice message. To learn more, text EASY to 313131 TCPA Compliant. HIPAA Compliant. -
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CallSquad
CallSquad
CallSquad's workforce and phone solutions allow companies to efficiently scale their customer-facing departments. You can make and receive calls from your desk using your phone or computer. You can make and receive calls anywhere you are using your mobile app. You can add and remove colleagues, and give them different access levels. You can add and remove users and manage how they make and take calls. Without requiring a line code, connect to any of your systems. You can control which calls are recorded and viewed in real-time. You only pay monthly for what you use, with no long-term commitment. Instant analysis of your team's performance allows you to see how they are doing. You can create campaigns to organize activity. Callers can see how they stack up against their colleagues at any given time. CallSquad routing technology makes it easy to manage complex call queues. You don't have to tell the system when people should be called. -
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Noetica
Noetica
Synthesys is a contact center agent desktop orchestration tool and workflow engine by Noetica. It promises to help contact centres do more with less. Synthesys provides omni-channel capabilities, visual scripting, campaign management and tactical CRM tools. The platform is highly scalable, resilient, reliable, and flexible. -
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Hippo
JungleWorks
Hippo is a complete tech suite that will help you improve your marketing efforts as well as customer experience. Hippo offers two offerings: - Conversational support allows you to provide top-of-the-line customer service with Chatbots that can address customers' questions and solve their problems 24 hours a day. Chatbots can help you solve complex problems and give you a personalized experience. Customers can also be reached via phone or audio/video call. Customer Engagement Automation helps you provide a great customer experience through all marketing aspects. You can broadcast messages or campaigns in a ma From one dashboard, Hippo allows you to provide proactive support to your customers across all channels and platforms. You can interact with customers on the channel they prefer and offer them a personalized, delightful experience. -
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EVS7
Electronic Voice Services
$89.00/month/ user Affordable outbound and inbound cloud phone calls. Power dialer and telephone answering software empower sales teams and call centres. Friendly, human support is provided. You can take control of your inbound calls with all-in-one software that allows you to receive, transfer and handle calls from anywhere. Agents can log in from anywhere and instantly start handling calls using a computer, a USB headset, or an internet connection. Managers can view reports, update settings, and monitor results. It is vital that calls are managed and handled promptly. Octopus gives agents all the information they need to manage calls efficiently. Your business's size may mean that your agents receive hundreds to thousands of calls each month.