VanillaSoft Description
VanillaSoft knows this better than anyone: Streamlining the lead generation process drives more sales. They have designed a cloud-based full-suite solution that combines everything in a contact centre software with the tools needed by sales teams to route and manage prospects. Agents can use the power and flexibility of Progressive Dialing to manually dial their calls. They can also use the in-app Call Scripting tool as well as the Team Chat function. Team leaders can also train callers with tools such as Call Recording, Quality & Queue Management and automated performance reporting.
Pricing
Pricing Information:
($100 for first user)
Free Trial:
Yes
Integrations
Company Details
Company:
VanillaSoft
Year Founded:
2003
Headquarters:
United States
Website:
www.vanillasoft.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online
VanillaSoft Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Inside Sales Software
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Lead Management Software
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking