CallSquad Description

CallSquad's workforce and phone solutions allow companies to efficiently scale their customer-facing departments. You can make and receive calls from your desk using your phone or computer. You can make and receive calls anywhere you are using your mobile app. You can add and remove colleagues, and give them different access levels. You can add and remove users and manage how they make and take calls. Without requiring a line code, connect to any of your systems. You can control which calls are recorded and viewed in real-time. You only pay monthly for what you use, with no long-term commitment. Instant analysis of your team's performance allows you to see how they are doing. You can create campaigns to organize activity. Callers can see how they stack up against their colleagues at any given time. CallSquad routing technology makes it easy to manage complex call queues. You don't have to tell the system when people should be called.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
CallSquad
Year Founded:
2014
Headquarters:
United States
Website:
callsquad.com

Media

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Product Details

Platforms
SaaS
Mac
Windows
Android
iPhone
iPad
Type of Training
Documentation
Live Online
In Person
Customer Support
Online
24/7 Live Support

CallSquad Features and Options

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Inside Sales Software

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

CallSquad Lists