CallSquad Description
CallSquad's workforce and phone solutions allow companies to efficiently scale their customer-facing departments. You can make and receive calls from your desk using your phone or computer. You can make and receive calls anywhere you are using your mobile app. You can add and remove colleagues, and give them different access levels. You can add and remove users and manage how they make and take calls. Without requiring a line code, connect to any of your systems. You can control which calls are recorded and viewed in real-time. You only pay monthly for what you use, with no long-term commitment. Instant analysis of your team's performance allows you to see how they are doing. You can create campaigns to organize activity. Callers can see how they stack up against their colleagues at any given time. CallSquad routing technology makes it easy to manage complex call queues. You don't have to tell the system when people should be called.