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Description
Regardless of whether you handle a modest volume of calls or an extensive number reaching into the millions daily, we possess the right solution for you. Deliver voice messages and reminders at remarkable speeds to countless contacts. Create engaging voice applications utilizing your own recordings or employ text-to-speech technology for a more individualized experience. You can initiate calls with pre-recorded messages and prompt recipients to press 1 to connect with your representative. Adjust the calling rate in accordance with the number of available agents, ensuring optimal utilization of your workforce. Utilize text broadcasts to disseminate marketing communications, alerts, promotions, and updates effectively. Leave voicemail messages immediately after the beep, allowing you to promptly proceed to the next call, which significantly enhances efficiency. Furthermore, you can redial contacts who missed your call or didn't complete the conversation, ensuring your outreach is thorough and precise. Tailor your messages for each recipient by utilizing text-to-speech in various languages, enhancing the personal connection with your audience. This multifaceted approach not only maximizes your outreach but also streamlines communication processes.
Description
Since its establishment in 1978, Database Systems Corp. (DSC) has been at the forefront of offering computer software solutions and call center technology to various businesses and organizations. Our CRM software application, Telemation, was designed with the belief that timely and professional information delivery is crucial for business success. Furthermore, in today's ever-evolving business landscape, the ability to adapt is equally essential. From the outset, we have integrated this principle into our contact center software design. Consequently, many call center managers, each with their distinct and evolving needs, have opted for and continue to rely on Telemation as their preferred solution. When rapid implementation of new programs or modifications to existing campaigns is necessary, Telemation stands out as the go-to choice. In addition, Telemation is equipped with CTI capabilities that complement our call center phone system, which includes features such as outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response (IVR). Moreover, our phone system also incorporates Text To Speech functionality, enhancing communication further. This comprehensive suite of tools positions Telemation as an indispensable asset for modern call center operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Star2Billing
Founded
2009
Country
Spain
Website
www.newfies-dialer.org
Vendor Details
Company Name
Database Systems
Founded
1978
Website
www.databasesystemscorp.com/pstelemation.htm
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration