Best Electric Alternatives in 2024
Find the top alternatives to Electric currently available. Compare ratings, reviews, pricing, and features of Electric alternatives in 2024. Slashdot lists the best Electric alternatives on the market that offer competing products that are similar to Electric. Sort through Electric alternatives below to make the best choice for your needs
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SuperOps
SuperOps
126 RatingsSuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier. -
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NinjaOne
NinjaOne
2,003 RatingsNinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations. -
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Atera
Atera
1,419 RatingsThe all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now! -
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ConnectWise Automate
ConnectWise
487 RatingsConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads. -
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Auvik
Auvik Networks
633 RatingsAuvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency. -
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Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.
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Vivantio
502 RatingsVivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations. -
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ChangeGear
Serviceaide
133 RatingsChangeGear is a complete, service management solution that can be implemented in weeks, not months, and is intuitive to use. Provide a better digital experience for employees and analysts. Leverage automation to improve productivity and business agility. With low administrative costs, quick implementation, you will see a speedy return on your investment. A flexible platform that works either on premise or in the cloud. Affordable, with enterprise level functionality, ChangeGear can help you improve service delivery, manage your IT asset lifecycle, control change and risk. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Contact a solution expert to assess your needs. -
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Kandji
Kandji
556 RatingsKandji, an Apple device management (MDM), solution, was created exclusively for IT departments in organizations that use Apple. Kandji is a cloud-based platform that centrally manages and secures your Mac, iPhone and iPad as well as Apple TV devices, saves IT teams hours of repetitive, manual work. It also includes 150+ pre-built automations and apps. -
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Satori
Satori
86 RatingsSatori is a Data Security Platform (DSP) that enables self-service data and analytics for data-driven companies. With Satori, users have a personal data portal where they can see all available datasets and gain immediate access to them. That means your data consumers get data access in seconds instead of weeks. Satori’s DSP dynamically applies the appropriate security and access policies, reducing manual data engineering work. Satori’s DSP manages access, permissions, security, and compliance policies - all from a single console. Satori continuously classifies sensitive data in all your data stores (databases, data lakes, and data warehouses), and dynamically tracks data usage while applying relevant security policies. Satori enables your data use to scale across the company while meeting all data security and compliance requirements. -
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Canfigure
Canfigure
24 RatingsCanfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense. -
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Pulseway
MMSOFT Design
454 RatingsPulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial. -
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PeopleForce
PeopleForce
197 RatingsPeopleForce can help you create a high-performance culture within your company. To simplify your HR processes, use an end-to–end cloud system that can be used by all employees and candidates. You can use powerful functionality to manage personnel and effectiveness. The PeoplePerform module allows you to monitor and set OKR goals, have 1-on-1 meetings with employees, and save all information. The Performance Review assesses the potential, productivity, and competencies of employees using 360 and 180 degree feedback. PeopleForce is not just for the team, but also for the candidates. You can guide them through the vacancy process, before they sign the offer. If necessary, you can also use an eSign to sign the offer. Then, set up easy onboarding from the system, where notes, lessons, and files for newbees will be stored. You can streamline your HR processes and make it easier to adapt your personnel using different databases, the HR calendar, and the Leave management service. -
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GoTo Resolve
GoTo
19 RatingsGoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more -
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Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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LogMeIn Rescue by GoTo
GoTo
$108.25 per month 76 RatingsLogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board. -
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Addigy
Addigy
$5 to $6 per device 10 RatingsAddigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs. -
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InvGate Service Management
InvGate
2 RatingsInvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards. -
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N-able N‑central
N-able
7 RatingsJoin thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs -
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VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.
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Zluri
Zluri
Zluri is a SaaS Operations Management Platform for IT Teams. It allows IT teams to manage, secure, and comply with multiple SaaS applications from one dashboard. Zluri helps bring shadow IT to light, monitor and manage SaaS spend, and automates end to end application renewal management. Zluri is data-driven. It helps IT teams plan, organize, secure, and get more out of their SaaS app portfolio. -
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Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.
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BetterCloud
BetterCloud
2 RatingsBetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel. -
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PagerDuty
PagerDuty
44 RatingsPagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits. -
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Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.
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Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.
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Montra
Montra Technologies
$2/user-device/ month Montra’s platform is directly integrated with the software you already use for seamless, efficient, automated workflows mitigating downtime and security risks. This software can be managed from anywhere: Remote Workforce, Remote Devices, Nationwide Logistics, Application Access, and Security /Compliance. Montra’s software platform automates many of the most critical technology processes in your business including: Employee Onboarding & Off-boarding, Identity Management, and Communication Device Monitoring and Management, Device Procurement, Warehousing, Field Installations and Returns, and Security Monitoring and Cyber Compliance Management -
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Naverisk RMM & PSA
Naverisk
$110 per monthBeautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues. -
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Your staff can monitor and manage your entire IT infrastructure using a single platform. The powerful ITarian platform simplifies operations, increases productivity, and makes it easier to better use IT resources. Give IT staff more management and monitoring capabilities. Integrating roles, functions, toolsets and functions between them will increase IT productivity. Proactive detection and resolution capabilities can maximize uptime. Use custom scripts to automate your day-to-day tasks.
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OXARI
Infonet Projekt SA
$7/month/ user OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules. -
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Softchoice
Softchoice
VMware Enterprise Licensing Agreement VMware Enterprise Licensing Agreement (ELA) simplifies software asset management (SAM). Maximize your VMware investments. Even the most experienced IT department might struggle to procure and deploy thousands of enterprise VMware assets. The renewal and negotiation process is complicated and time-consuming. It's easy to get lost in the maze of VMware licensing terms and conditions. An enterprise VMware licensing agreement (ELA), simplifies licensing and lowers costs. It provides enterprise-wide coverage and 3-year terms that free IT resources from tedious licensing tasks. Softchoice will ensure that you get the most out of your ELA. Maximize your VMware investments. Right-size your SAM strategy. Enterprise software agreements make it easier to acquire the technology that will power your business. -
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OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.
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KACE is an endpoint management solution that offers a single point of control for managing IT systems across the entire organization. From initial deployment to ongoing maintenance, KACE is designed to fulfill all endpoint security and deployment needs—helping businesses quickly deploy, monitor, and manage their devices using a unified inventory database. KACE improves device security with on-demand hardware and software discovery, patch management, compliance reporting, and real-time monitoring of mobile endpoints. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more. Unified Endpoint Management by KACE. Where Next Meets Now.
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Infraon IMS
Infraon
$10 per monthUnified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location. -
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TOPdesk
TOPdesk
You decide how TOPdesk works for you. You can use TOPdesk to process incoming tickets, or collaborate with multiple service teams using one tool. We have the features and flexibility to suit any organization, from ITSM and CAFM to ESM. Our software will help you assist your customers. TOPdesk is more than a service management tool. Since 1993, our people have been helping organizations all over the world improve their service delivery. We care about your success. This is reflected in our customer satisfaction ratings. We are here to help you every step of your way. You can streamline your IT support with simple call registration, resource planning and dynamic reporting options. All your facilities services can be managed with clear overviews, personal to do lists and cleverly designed planners. -
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Rippling streamlines HR, payroll, IT, and spend management for global businesses. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration to performance. Automate HR tasks, simplify approvals, and ensure compliance. Manage devices, software access, and compliance monitoring all from one dashboard. Enjoy timely payroll, expense management, and dynamic financial policies, empowering you to save time, reduce costs, and enhance efficiency in your business. Experience the power of unified management with Rippling today.
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Your Slack conversations Halp powers ticketing. It's a modern ticketing service for people who love Slack. Your remote teams can be happier and more productive by giving them the tools they need. Use an emoji to convert any message into a ticket. No matter where they are coming from, you must report on the requests of your team. Never do the same job twice. A powerful workflow engine combined with machine learning makes it easier to resolve routine tasks and answer questions faster. Your customers are not only your colleagues but also your friends. Make ticketing easy by communicating in the most natural way. The powerful Ticketing Platform by Halp is ideal for teams that are rapidly growing. We offer integrations with Jira, Zendesk, and other ticketing solutions.
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SymphonyAI Summit
SymphonyAI
AI-powered IT and enterprise work flows. Redefining ITSM/ESM using predictive and generative AI will help you launch services quickly, boost your productivity, and delight your users. Streamline processes, reduce complex, and drive collaboration within your enterprise to increase business velocity. Boost enterprise productivity with AI automation, low-code, no-code, and predictive and generative AI. Delivering a compelling omnichannel experience to your employees and partners will improve satisfaction. Resolve service request up to 50% faster with agile ITSM/ESM in a lightweight, centralized platform powered by generative AI. Low-code/no code capabilities allow you to launch and manage services faster and accelerate deployments. Scalable solutions for teams of any size can automate manual processes and eliminate manual service requirements. -
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ServiceNow IT Service Management
ServiceNow
Deliver resilient IT services, and create experiences to help your team be more productive. AI and machine-learning can help you resolve issues faster and accelerate innovation, all using a single cloud platform. Consolidate IT tools and services to simplify your business and deliver modern IT experiences. Automate critical processes and run them on the Now Platform - a single system for action in the enterprise. Increase the productivity of your IT staff by reducing the workload. AI-assisted Intelligence helps you identify, track and resolve incidents quickly. Virtual agents that speak natural language can provide instant solutions to repetitive IT tasks. ITSM comes with powerful platform capabilities that allow you to optimize processes, create seamless customer experiences, and create new value through innovation. Transform your enterprise with a single platform. -
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mIT solutions
$5000 one-time payment 15 RatingsEcholoN, the Service Management Software Suite is customer-oriented and highly effective at all levels. It provides a complete solution for support, service and customer care. You want total control over your system and the ability to operate your service management solution from your home. You prefer a cloud solution that doesn't burden your infrastructure. Your service management software can be operated in the EcholoN cloud. You just need to enter a new license code. All your stored data and workflows are kept and can be accessed for further processing. Once the license has been entered you can immediately start using the new options. A native app is better for each workstation because it has its own requirements. Depending on your application, role, and location, you can use an Android or native iOS app to work offline and receive in-the-field service. The web app can be used online on all devices. -
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Xurrent
Xurrent
$0 per month FreemiumXurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers. -
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Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.
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iET ITSM
iET Solutions
iET Solutions, a division of UNICOM® Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). Its software suite, iET ITSM, is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. With additional modules for phone system integration, and software asset management, iET Solutions offers an extensive package for service management. Every business is unique and our solutions are designed to work the way our customers do. The company has more than three decades of experience in service management and works with organizations across all industry sectors. -
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Level
Level
$20/month Level is a remote monitoring & management (RMM), solution that allows you to access your devices from anywhere in the world via your browser. You can access the most recent information about your endpoints or control them remotely with Level's low latency remote access. It takes only one line of code. Level uses encrypted peer-to-peer connections (P2P), which means that no third-party is able to access your hardware. Your team can create powerful scripts and execute them across all devices. You can also control who has access to them. Level offers a modern, innovative and efficient approach to remote monitoring. -
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ManageEngine ServiceDesk Plus
ManageEngine
$120.00/year/ user Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions. -
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SecureLink
SecureLink
SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas. -
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Kaseya VSA
Kaseya
Kaseya VSA (Virtual Service Agent) is a next-generation remote management and monitoring (RMM) software designed for Managed Service Providers and IT enterprises. VSA gives users access to powerful remote control, patch management, monitoring, security tools, and reliable discovery. This helps to increase IT staff productivity, service reliability and system security. Unified IT Management solutions can transform your business and deliver better service. Kaseya's IT Management software increases efficiency of IT teams by providing seamless workflows across all tools. This results in improved service delivery and increased business productivity. See for yourself why thousands use Kaseya VSA IT Management software. You should be able deliver more value at lower service delivery costs. Kaseya VSA gives IT departments the tools they need to manage their systems from one platform. -
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Motadata
Motadata
Effectively addressing the intricate challenges posed by modern networks requires the implementation of advanced solutions in the realm of Network Observability. In this pursuit, consider embracing the cutting-edge offerings of Motadata AIOps, a leading provider in the industry. By integrating Motadata AIOps into your network infrastructure, you not only eliminate data silos but also gain unparalleled visibility into various facets such as network performance, SNMP data, Network Flow, and log data. This comprehensive approach empowers you to monitor and analyze your network with utmost precision, ensuring seamless operations across diverse environments, from on-premise setups to the expansive landscape of cloud infrastructure. The synergy of innovative Network Observability and Motadata AIOps not only meets but exceeds the expectations set for network management, ushering in a new era of efficiency and reliability. -
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Computicate PSA
Computicate PSA
$49.00/month/ user PSA Software simplified Computicate makes managing IT services easy with its exclusive PSA software for MSPs. Gain greater insight, increase efficiency, and grow your profits. Automate your back-end business In just a few clicks, automate tasks such as time tracking, invoicing, following up with clients. Optimize your service delivery Complete helpdesk ticketing solution. It makes IT service delivery simple and accurate. Your bottom line will improve Never miss an incoming ticket or alert again. Maximize productivity and monitor productivity. All the tools you need for managing your MSP business successfully. Computicate PSA integrates all aspects of IT Services Management System. Exclusively for MSPs -
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Alemba Service Manager
Alemba
Alemba Service Manager is an ITIL-aligned IT Service Management Tool that focuses on the fulfilment of requests. Alemba Service Manager, with its 25-year heritage, allows users to respond quickly to the demands of business by reducing time for request fulfilment by using automated workflow integration. Alemba's unique price model takes into consideration different levels of participation within your organization. It offers an interface for all types of users. Alemba has a strong consulting background, unrivalled experience in the Service Management Market, and a focus on customer satisfaction. This makes it ideally positioned to deliver an end-to-end Service Management Project within your organization.