Acronis Automation Description
Acronis Automation is a powerful Professional Services Automation (PSA) solution designed specifically for Managed Service Providers (MSPs) to optimize and streamline their business operations. It includes robust features such as automated billing and invoicing, service desk management, CRM tools, project management, inventory tracking, and KPI reporting. Seamlessly integrating with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services, it provides a unified platform for managing tickets, automating workflows, and analyzing business performance. This centralized solution reduces manual processes, enhances efficiency, and improves client satisfaction, enabling MSPs to focus on delivering exceptional services and driving growth.
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NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.
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Pricing
Pricing Starts At:
$49.00/month/user
Pricing Information:
All-in monthly fee per user (based on annual subscription).
Free Trial:
Yes
Integrations
Company Details
Company:
Acronis
Year Founded:
2003
Headquarters:
Switzerland
Website:
www.acronis.com/en-us/products/cloud/cyber-protect/automation/
Media
Computicate PSA
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Webinars
In Person
Customer Support
Business Hours
Online Support
Acronis Automation Features and Options
Professional Services Automation Software
Billing & Invoicing
CRM
Client Portal
Portfolio Management
Project Management
Proposal Generation
Quote Management
Time & Expense Tracking
Help Desk Software
Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Time Tracking Software
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
MSP Software
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Project Management
Scheduling
IT Service Software
Contract Management
IT Asset Management
Incident Management
Self Service Portal
Service Reporting
Ticket Management
Service Desk Software
Change Management
IT Asset Management
Incident Management
Mobile Access
SLA Management
Self Service Portal
Acronis Automation User Reviews
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