ITarian Description

Empower your team to oversee and control the security, efficiency, and management of your complete IT infrastructure through a unified platform, all without any expense to you. The robust ITarian platform offers a streamlined approach to operations, enhances productivity, and optimizes the use of IT resources. Equip your IT personnel with enhanced monitoring and management functionalities. Increase IT efficiency by integrating roles, functions, and tools seamlessly. Ensure maximum uptime through proactive identification and resolution of issues. Streamline daily operations by automating routine tasks using custom scripts, thereby allowing your staff to focus on more strategic initiatives. This holistic approach not only improves workflows but also fosters innovation within your organization.

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Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 3 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
ITarian
Year Founded:
2018
Headquarters:
United States
Website:
www.itarian.com

Media

Play Video ITarian Screenshot 1 ITarian Screenshot 2
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Customer Support
Live Rep (24/7)
Online Support

ITarian Features and Options

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Business Continuity Software

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

MSP Software

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Patch Management Software

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring Software

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

RMM Software

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Network Security Software

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Mobile Device Management (MDM) Software

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

ITarian User Reviews

Write a Review
  • Name: Kelly C.
    Job Title: Sole Proprietor
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good for a free(ish) product

    Edited: Apr 05 2022

    Summary: For a "free" RMM service and under 50 devices, this is honestly the best service I've had. I've only had one outage in which I couldn't remote into systems. Other services (which is very few free ones) lack the feature set that this offers by a long shot.

    Positive: So, for starters, there is 50 devices that you get at no additional cost. Beyond 50 seats there is a cost per device. Compared to the very few other "free seats" options, this is the best I could find. I like that I can monitor things like event id 7 and 52 logs, push windows build updates (feature updates), and the normal windows updates on a schedule. You can also push updates to common software or packaged .msi files to remote systems.

    I understand there is some bad blood from past people that said it would be free forever for unlimited devices. From a business point of view, there is nothing to gain by doing this, and the fact they offer 50 free seats is great for a person that is using ~30 devices of that 50. If you honestly manage more than 50 I think it's only fair to pay them for those seats since they are offering a service after all.

    Negative: Linux support is there but lacking without a premium license. Every once in a while a machine will not correctly report online (which may have been fixed with an update). Integration with 3rd party services is a bit lacking.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Was good, now it's bad

    Date: Sep 23 2022

    Summary: I was about to go all in on this software until they changed the pricing structure. Now they are cutting out the free tier. They just want money for nothin' and their chicks for free. Not playing along.

    Positive: I have a small MSP service that I offer my clients and have less than 50 devices total. At first, this was a great product and I liked the simplicity of the platform. But on 9/21, they implemented a change in price and no longer offer the most important features for free. No more RMM, no more Patch Management, no more remote access. It all costs $1.25 per endpoint.

    Negative: They changed the pricing structure and now they no longer support <50 devices for free. Don't waste your time on this.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    If I could rate it a zero I would

    Date: Jun 24 2020

    Summary: Horrible company ran by account managers that don’t care about customers. Stay away from this company.

    Positive: The first twenty end points you add to the system are technically free. I can’t think of any more pros.

    Negative: Their online cloud is always crashing. Their support is based out of India and very hard to communicate with.

    Read More...
    1 user found this review useful.
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