Best E-Track Alternatives in 2025

Find the top alternatives to E-Track currently available. Compare ratings, reviews, pricing, and features of E-Track alternatives in 2025. Slashdot lists the best E-Track alternatives on the market that offer competing products that are similar to E-Track. Sort through E-Track alternatives below to make the best choice for your needs

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    Social Intents Reviews
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    Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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    SimplyBook.me Reviews
    Top Pick
    SimplyBook.me is a flexible online booking system suitable for a wide range of service industries, including beauty, fitness, consulting, education, and healthcare. It enables clients to book services, purchase gift cards, packages, add-ons, and products. The system can be integrated into any website as a widget or you can get your own ready booking website provided by SimplyBook.me, with additional booking options via Facebook, Instagram, and Google Profile. What makes SimplyBook.me unique is its customizable approach, allowing businesses to select and pay for only the features they need, creating a personalized booking solution tailored to their specific requirements. Following are our 15 most popular custom features: 1. Intake Forms 2. Accept payments (online & onsite w. Tap to pay - Apple Pay/Google Pay) 3. Deposits 4. Facebook/Instagram integration 5. Google My Business integration 6. Coupons & Gift cards 7. Product Sales 8. Membership 9. Classes 10. Packages 11. Tickets 12. Related Resources 13. Video Meetings 14. Instagram photo gallery
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    ReachOut Suite Reviews
    ReachOut Suite, a cloud-based field service management software that allows service companies to coordinate and optimize their entire field operations, is available for free. ReachOut is easy to use and has many features that allow field service technicians and managers to do their jobs more efficiently and faster. Smart mobile-optimized forms make it easy to digitize field service operations. For audits or inspections, you can quickly and accurately gather data. ReachOut makes it easy to record customer requests and send technicians the shortest routes. You can track progress in real time, track the progress of work, generate professional-looking invoices right away, and more.
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    QLess Reviews
    QLess is a specialist in appointment scheduling software and queue management. Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue. Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.
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    Mint Service Desk Reviews
    Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.
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    Nextiva Reviews

    Nextiva

    Nextiva

    $19.95 per month
    Nextiva offers Nextiva, a cloud-based unified communication service that is feature-rich. Nextiva empowers modern businesses by giving them more ways to communicate. Nextiva allows teams to enjoy seamless mobility, clear communication and a scalable service.
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    Ochatbot Reviews
    An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.
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    Richdesk Reviews
    Richdesk is an asset management and help desk software solution. Prioritize tickets and assign them to the right agents. Quickly organize ticket queues and capture resolutions for knowledge sharing. Customers and staff can help each other with workflow-driven guidance, online knowledge, service catalog, and status. Automate basic help desk tasks like ticket triage, agent assignment and team notification, SLA Alerting, ticket templates, canned responses, and ticket templates. Upload, track, and manage any asset category using customizable configuration items styles, asset maintenance, and service history. You can view the stats of your customer, agent, and team members. You can also export assets from ticket queues and asset lists with one click. All the features you need for service management, in one place. Self-service portals to reduce repetitive calls. Fully integrated asset management.
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    ManageEngine ServiceDesk Plus Reviews
    Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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    NetResults Tracker Reviews
    NetResults® Corporation creates and markets NetResultsTracker™, a web-based collaboration tool that allows companies to more effectively track, manage, and resolve a variety of business issues. NetResults Tracker is a web-based collaboration software that can be used to track bugs, issues, problem tracking and change management. It also supports workflow management, process management as well as help desk, knowledge bases, and an automated support portal. Web-based collaboration tool that helps companies track and manage business issues. NetResults Tracker Standard Edition includes additional collaboration features like alerts and escalate, discussion threads, and others. Our customers come from many industries, including entertainment, consulting, financial, government and hardware manufacturing, pharmaceuticals, retail, software, system integraton, telecommunications, transportation, and utilities.
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    ReadyDesk Reviews

    ReadyDesk

    ReadyDesk

    $9.00/month/user
    ReadyDesk is an entirely web-based help desk software solution. It has powerful features that can meet the needs of businesses of all sizes. ReadyDesk allows you to offer customers many options to resolve their problems quickly. Customers can create tickets through the customer portal, browse the support articles and self-service manuals, or send you an email to create tickets. They can also chat live with you online. Customers and technicians can create tickets from the web interface or from incoming email. Supports attachments and tracks all actions in ticket history. Technicians can simultaneously work on multiple tickets using the tabs at their interface. Multiple customer portals can be created to support unlimited numbers of companies or departments. Each portal can have its logo and settings. Customers can view and open existing tickets, view invoices, assets and more, and even open live chat sessions.
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    Deskware Reviews

    Deskware

    Deskware

    $29 per month
    You can quickly and efficiently resolve customer issues using both manual and automated processes. This ticketing system is cloud-based and allows you to keep track of conversations, prioritize, categorize, and assign tickets, making you a valuable resource for customers. Deskware makes it easier to communicate with customers and help desk agents. This allows for faster problem resolution and less friction. Customers and agents can communicate online, via email, or through the Deskware mobile application. Deskware's many features allow you to be organized and problem solve your way. Agents can create custom agent views and ticket filters within the system to organize tickets beyond the priority status. Deskware is flexible, scalable, and easy-to-use. This makes customer support simple.
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    HarePoint HelpDesk for SharePoint Reviews
    A SharePoint-friendly helpdesk solution that improves the quality and efficiency of your IT support services. Requests can be made via email or a website form. Tickets can then be created into a unified group. Notify HelpDesk operators immediately about any new requests or user replies. Track response time, prevent SLA violations, and escalate or notify about expired requests. Prepare reports on the quality of support services. Also, monitor quality indicators. If a request is not processed within the time limit, automatically escalate it. The client should confirm the resolution. A set of automatic notifications, escalation and other features can reduce the number of neglected or forgotten requests. Automatically displaying articles from the integrated knowledge database that are related to the question before the request is submitted reduces the number of requests
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    AppointEze Reviews
    AppointEze can help you build relationships with customers, manage your business, and attract new clients. AppointEze CRM appointment scheduling software is simple, functional, and powerful. It's designed to help you grow your business. It allows you to accept online appointments to help customers get the services they need in a straightforward and easy-to-use manner. AppointEze can help you provide the best services to your clients, regardless of the size of your company. AppointEze, a cloud-based appointment-management software, shows clients the availability of a business so it can accept and manage appointments online. AppointEze was specifically designed to meet the needs of small and medium-sized businesses. It offers optimized features that help businesses save time, money, and provide excellent customer service. AppointEze allows businesses to streamline their processes, convert and manage leads, optimize resources, accelerate growth, and so much more.
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    HelpSpot Reviews

    HelpSpot

    UserScape Software

    $599.00/year
    UserScape Software developed HelpSpot, a superior customer service software system. HelpSpot is affordable and customizable. It allows you to create custom workflows, manage your email better, and view, track, filter and compare data trends for improved customer service. Email and phone support are key features. You can also use HelpSpo to manage your tickets, create custom fields, track and filter data, and even set up rules and triggers for your workflows.
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    Equiniti Charter Reviews
    Facilitating collaboration, secure information sharing, business process efficiency gains for law enforcement agencies around the world. Equiniti Hazell Carr's extensive expertise in remediation resourcing, outsourcing and complaint management has enabled us to create a complete solution for all aspects of complaint management. We can provide a flexible and robust complaint handling platform that can be customized to meet your operational and individual needs. Additionally, we can offer skilled technical resourcing or outsourcing solutions. Our end-to-end solution is available for comprehensive rectification or remediation projects, allowing you to prevent escalated complaints. You can choose from a variety of components to create your customer service experience.
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    nService Reviews
    nService is a web-based support desk software product. It can be used by customer service to create a support website for their customers. IT can use it for IT support. The help desk website can be used by facility management, HR, or other departments to offer their services. The help desk website allows users to search the knowledge base, submit tickets or service requests, and check their status. It is used by technicians to respond to service requests and to assign them. It is used by managers to manage the services offered by their departments. Your nService help desk system has impressed me. It is efficient and easy to use. It is easy to track and respond to users' requests. Technicians can quickly look at their work load and see what they need to do. Managers can quickly access the reports they need and escalate problems.
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    Diarize Me Reviews
    Diarize Me is a simple, clean tool that has a powerful calendar and can manage all your salon bookings. You can choose from multiple services, products and POS. To make it easy to suggest products or upsell your clients, keep complete records of their contact information, purchase history, and even spending tracking reports. Notify clients of any changes by sending them automated reminders and customized messages about appointments. Keep your clients coming back by reducing no-shows and increasing their loyalty! Our credit card processing engine makes it easy to accept payments from anywhere. Send receipts to your clients, and they will pay directly into your bank account. You can increase your bookings by allowing customers the ability to book online via your website or other widgets. You don't have a website. We can design a professional booking page just for you!
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    Travitor Reviews

    Travitor

    Travitor

    $5.00/month/user
    Travitor makes it easy to design and assign learning. Travitor is a cloud-based learning management software (LMS) that streamlines team onboarding and creates a resource hub for all teams. Travitor is accessible from Windows, Mac, Android and iOS mobile devices. It tracks candidates through the hiring process and develops learning plans for them. It also assigns preinterview tests and provides product knowledge to service and sales teams. Core features include customizable branding, online enrollments and line event tracking. Online meetings can be arranged, as well as stats comparisons and automated reminders.
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    Salonized Reviews

    Salonized

    Salonized

    €17,5 per month
    Easy-to-use salon software allows you to keep track of all your appointments, sales, and client base from wherever you are. Save time and money. Our intuitive software was specifically designed for salons. Our software makes running your business easy and smooth. This allows you to focus on what you do best. You can save valuable time by letting customers book online. Our salon software provides a complete toolkit to help you grow your business. You can manage your sales, client administration, and schedule from anywhere. Your time is valuable. It is your time. Make the most of it by making your schedule easy to access, reducing calendar gaps, and making online bookings as simple as possible. Your clients can book online any time they want, on your website, Facebook, or Google. This will increase your bookings. Automated text and email reminders will save you money and help you avoid no-shows.
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    hitAppoint Reviews
    Online appointment scheduling software that can be hosted by you. It is ideal for massage salons and yoga studios, hair stylists, photographers, personal tutors, spas and beauty services, and any other business that needs to schedule appointments and manage them. hitAppoint is a powerful online appointment scheduling software with many features. It allows the owner to control the system via a sophisticated admin panel. Staff members have their own space to keep track of appointments and can also use the front-end to schedule appointments for customers. No more lost leads, missed calls, or phone tag. hitAppoint is a website appointment scheduling software that small business owners can use. We offer a reliable scheduler system that can be installed on your website, unlike other online appointment solutions hosted elsewhere. Flexible calendar and agenda views, powerful filters, quick access to both detailed and quick overview screens, and easy access to appointment information.
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    Crescendo Reviews
    Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.
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    Qmatic Experience Cloud Reviews
    With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency. Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.
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    SutiDesk Reviews
    SutiDesk, an online helpdesk software that is easy to use, is designed for customer support in any organization. Its intuitive and collaborative design allows customers to resolve their issues quickly and effectively while giving them complete control over all support requests and questions. SutiDesk allows companies to track and manage support tickets and all related activities through a single platform. SutiDesk can be deployed quickly and requires no installation.
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    Milvus Reviews

    Milvus

    Milvus

    $25 per month
    We are an intelligent HelpDesk. We will optimize your management processes, increase productivity of your team, and increase the efficiency in your support. Your customers will have more options by opening tickets from different devices. You have more control over how you configure your customers' SLA. The inventory management app can be used to monitor and control the entire equipment park of customers. You can increase the productivity of your technical support staff with intelligent and automated inventory management. Optimize your customer relationship and management! Receive alerts about key machine features via your dashboard. Automation, workflow and ticket triggers. Password Vault, satisfaction survey and ticket scheduling. Follow customer, service catalog, follow tickets, ticket conference, advanced dashboard.
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    Mojo Helpdesk Reviews

    Mojo Helpdesk

    Metadot

    $29 per user per month
    A help desk software can be deployed quickly and cost-effectively to simplify customer and employee support. Are you still using email and spreadsheets to send your requests? Mojo Helpdesk will remove them all and place them all in one location. The built-in knowledge base will reduce the number of incoming requests. Mojo helps you stay organized. Tickets can be assigned and tagged. Mojo automation can automate all of this. Mojo Helpdesk, a cloud ticketing system that is easy to use, helps companies provide better employee and customer service at a lower price. Metadot, the parent company of Mojo, needed a help desk that would provide personalized, dynamic, and natural customer service. This was over 10 years ago. We couldn't find one that would meet our needs so we created it. This is now available to organizations like yours. Today, thousands of agents from dozens to hundreds of companies use Mojo Helpdesk daily to help their customers and employees.
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    BookOn Reviews
    BookOn is a free appointment booking software system that allows you to automate and simplify your booking process. It is available for all service-based businesses. You can automate customer interaction by providing instant notifications to employees and customers. This scheduling software is perfect for managing your online bookings and is suitable for all businesses.
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    Smart Scheduling Reviews
    Our online booking system allows customers to book and change appointments from their computer. It's easier than ever to manage your appointments. Drag and drop calendars make it easy to add, edit, or change times or assign tasks. You can also view the entire schedule in one place. You can quickly add or modify services and enter the schedules of your employees. The online booking system is updated in real-time so you always know who's available and when customers are due. It can be used on any platform, tablet, computer, or mobile device. We are web-based so you don't need to download any software or install an app. Smart Scheduling will ensure that you never miss a booking. You can provide more personalized service by keeping track of all your clients' details, including their preferences, past appointments, and contact information.
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    DataKnowl Reviews

    DataKnowl

    Complexity Intelligence

    $8 per month
    DataKnowl is a customer service and engagement platform that helps customers build strong, lasting relationships. Over 50 features include Interactive Voice Response (IVR), call forwarding, text messaging, extensions, SIP compatibility, multiple users, and more. A toll-free number can give your company a professional image. DataKnowl is the leader in providing toll-free numbers in over 50 countries. Select the right number for you business. Telephone is one of the most effective and widely used channels for communicating with customers. You can make the most of the telephone channel and offer intelligent AI-based services. Email is one of the most important channels to manage customers' needs. Track requests using tickets and automatically convert emails to tickets.
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    ACF Technologies Reviews
    ACF Technologies is a leader in providing advanced appointment, event and queue management solutions. Our flagship platform Q-Flow empowers businesses to manage and optimize omnichannel customer journeys while streamlining back-office processes. ACF has over 20 years' experience in the industry. They use a four-step process, which includes listening to understand business objectives, designing tailored solution, building with precision by Agile-qualified engineers and analyzing performance based on data-driven insights. Our solutions are tailored to a variety of industries, such as government, healthcare, financial service, retail, telecommunications and education. We also cater to DMVs. ACF's services include online appointment management and virtual queueing, digital signage, Business Process Management, and more.
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    Regiondo Reviews
    Regiondo is a tour- and activity booking software. It allows you to sell tickets online, manage reservations, and connect with top OTAs to grow your business faster. Your offers will be available 24/7. You can also reach more customers via OTAs such as Viator and GetYourGuide, which will increase your sales. Regiondo will take away the paperwork and spreadsheets. You'll have a central digital system that manages operations so you can spend more time with customers and other business-critical tasks. Instead of spending money on multiple tools and services, accept payments, manage products, and connect with customers all in one place. Our specialized solutions for activity operators will help you manage your escape room, classes and events. We can help you with high-volume ticket sales if your attraction is a major one like an amusement park or zoo. Sell tours and activities in your area to earn a commission, and improve the guest experience.
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    NewOaks AI Reviews

    NewOaks AI

    NewOaks AI

    $19 per month
    Custom ChatGPT and SMS can help you engage leads and book conversational appointments on your website. NewOaks has been fine-tuned so that conversational appointments can be booked through SMS and website chat widgets. This dual-platform capability guarantees that clients receive high-quality service whether they choose web-based chat communication or SMS communication. NewOaks AI is an AI agent who offers SMS chat and bookings at no cost, but also automates engagement with clients based on your specific data. It also features proactive follow-up after a specified period to ensure closure for each client interaction. Live chat from NewOaks AI will increase your customer engagement and conversion. This feature allows you to communicate with potential customers in real-time, so that no opportunity is lost. Our 24/7 availability allows you to communicate with your customers or yourself, wherever you are.
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    Basic Online Service Desk / Help Desk Reviews
    You will be able to meet customer demands faster and get them singing your praises. They will be more inclined to work with you. You can create jobs and tickets faster, assign and resolve calls more accurately, and speed up the creation of tickets and jobs. You can reduce repetitive text by using templates and generate tickets faster. Pre-defined solutions that are dependent on the call type raised can help you provide quicker first call resolutions. Automately create calls from email and have them routed directly to the right team member. Email alerts to escalate calls, overdue calls, and task assignments. Export call data and key metrics into MS Excel for further analysis. Quality control tracking can be done by selecting the product and problem analysis option. Financial reporting options include costs / compensation and revenues. Our web-based Service Desk app is ideal for complex workflow routing.
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    ReplyDesk Reviews
    ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.
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    Calday Reviews
    Calday has a simple interface and a number of advanced features. Users can manage appointments, schedule meeting, and send automatic notifications. With our built-in Calendar and Calendar Hub, you can connect your calendars all in one place – including Google Calendar, Outlook and iCal. Calday supports both offline and online businesses. You can integrate scheduling seamlessly into your workflow, no matter what kind of business you operate. Calday's unique feature that allows clients to book multiple services at once can streamline your scheduling and save you time. Calday also offers mobile and web apps so you can track your schedule while on the move. With our top-notch technology stack, we ensure a bug-free and high-performance experience.
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    Gist Reviews
    All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.
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    ResolveEasy Reviews

    ResolveEasy

    Cloobot Techlabs

    $10/per user/month
    1 Rating
    ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business. Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.
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    Oracle Service Reviews
    Oracle Service allows you to predict customer service needs, automate processes and provide tailored responses. It also balances self-service and assisted customer services models. It provides powerful and intelligent B2B and B2C field solutions that enable customers to get the service they need, when and where they need it. Customers can find answers via your website or digital assistant. Agents can anticipate and respond with relevant details and knowledge. Oracle Service allows you to provide personalized, proactive, timely customer support. You can also empower agents with knowledge and relevant details to anticipate and respond to customers' needs. Your service agents can focus on more difficult or escalated issues by delivering a seamless, personal, and always-on customer service experience using a variety digital tools.
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    TomTicket Reviews

    TomTicket

    TomTicket

    $2.68 per user, per month
    TomTicket is an online platform that allows you to manage your support (help desk) as well as online service with customers. TomTicket is an online Help Desk and Online Service system that will improve your customer service flow. It allows customers and staff to make support calls, attach files for answers, chat online, and build their own knowledge base.
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    Square Appointments Reviews
    Square Appointments is a booking and appointment scheduling software. It's a one-stop shop for businesses of any size that wants to save time and stay organized. It integrates POS, online booking, payment processing and cloud-based calendar. Square Appointments allows clients to book all of your services online 24 hours a day. Square Appointments also offers robust features for teams, such as employee calendars, schedule tracking and employee and place management.
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    Askly Reviews

    Askly

    Askly

    €49 per month
    Askly is the best tool for automated, high-quality and multilingual customer service. A well-designed workspace that allows for smooth conversations. It also includes visitor data, analytics, tools for team collaboration, and more. Never miss a chance to encourage more customers to checkout without spending money on retargeting ads. Bring your website, Facebook and Instagram messages to Askly. Respond from one place and on any device. Automate and streamline customer service with real-time translation and quick replies. Askly is the only chat with premium features and full localization, allowing visitors to trust your website and team. Askly opens automatically in the preferred language of your customers and offers real-time translation. Askly was designed to encourage more people to complete transactions on your site by detecting exit intentions and providing personalized offers. Assign conversations, add tags, use internal chat and track the performance of your team.
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    Appointmind Reviews
    Appointmind allows customers to make appointments online with you. Customers can book appointments anywhere and anytime. Your employees and you can manage customer data and appointments. Your employees and you spend less time answering phones or email. Closed on weekends, holidays and when you are not available. You can access your appointment and customer data online at any time and any place. Universities and schools, medical practices, massage practices and financial advisors all have access to online data. It is common to book appointments by phone or email in every day business. This allows you to automate it. Our appointment booking software has many useful features and can be used in many industries.
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    Trade Terminal Reviews

    Trade Terminal

    Trade Terminal

    $19 per user per month
    Online bookings and appointments are possible for almost any service. The demand for services online is increasing rapidly, a trend that will only continue. Our online booking system connects businesses and customers on one platform. All your bookings can be viewed, edited, and managed in one place. System administrator access allows staff to restrict the functions and actions of staff based on their privilege. Customers can schedule appointments and book bookings with a selection of services, preferred staff, or a visual calendar that shows available availability. Encourage customers to sign up, and then combine all bookings and appointments across all industries into one central system.
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    Zence Ticket Management Reviews
    Always deliver an extraordinary customer experience Zence Ticket Management allows you to manage, categorize & prioritise customer communication across multiple channels. Provide multi-channel support Streamline all customer conversations in one place. Tickets can be accessed through the brand's social media, email and call communications. Access 360deg customer view Before you begin a conversation, know your customer. Consider their previous interactions with your brand. View their information and preferences in order to offer tailored solutions Prioritise tickets and escalate them Ensure your customers receive the right support at the correct time. Automatically escalate tickets based on urgency and category to provide timely support Save time by using canned responses Pre-drafted response templates will ensure consistency in tone. Add a personal touch to templates as needed
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    SmarterTrack Reviews

    SmarterTrack

    SmarterTools Inc.

    $199 one-time payment
    A help desk is a central part of a business's ability to respond to customers and provide quick, efficient support through multiple channels. These channels include live chat, call log, phone system integration, knowledgebase articles, news items, as well as a ticketing system and ticketing system. Customers can also interact with the business through these channels. The help desk consolidates all of these channels into one interface and not scattered across multiple systems. All communication can be reported and used to ensure customers receive the best service possible in a short time. A ticketing system converts customer's email into a ticket and routes the ticket to an agent who can quickly resolve a problem or answer any questions.
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    RenewityRMA Reviews
    In record time, you can define and implement your processes to manage returns and product service. You have complete control and visibility over your service operations. You can easily monitor, measure, and improve your service operations. You can increase productivity and reduce service times by reducing the time it takes to service your customers. To allow customers to submit RMAs, see their status, enter Tickets, browse a knowledgebase of articles, and view documents, create a customer portal. You can customize every aspect of the returns and service process with custom data, screens and roles, workflow automation, reporting, and reports. You can use one or more processes to handle different types of RMAs and different product lines. They can be modified and refined anytime without the need for coding. We have assisted many manufacturing companies with very different product lines to define and implement their returns and service management tracking solutions.
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    Ignatiuz HelpDesk Reviews

    Ignatiuz HelpDesk

    Ignatiuz Software

    $1,499 per year
    With our multi-touch apps, augmented reality and virtual reality technology, you can engage users in a way that is unlike any other. Happy employees are the key to business success. SharePoint Helpdesk is a free internal ticketing system that can be used in Microsoft Teams for Office 365 and SharePoint Online Helpdesk solutions from Ignatiuz. Give them the care they deserve. SharePoint Online Helpdesk facilitates seamless communication between employees and helpdesk agents. Employees can create support tickets and track the status of their tickets all in one place. Administrators can easily access reporting features to gain insight into agent performance and aid in decision-making. SharePoint allows users to be notified automatically during ticket creation, resolution, response management. It allows cross-functional collaboration and synchronization for better productivity.
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    Supportzeal Reviews

    Supportzeal

    Brandscalez Digitial Enterprise

    $37/month
    Supportzeal is an AI chatbot platform that provides businesses with 24/7 customer service, lead generation and growth. It addresses issues such as long wait times, inefficient support training, lead tracking and ticket volume. ChatGPT, an advanced AI, powers its AI chatbot to answer 90% of queries instantly and in 80+ languages. Multilingual support, lead collection, live monitoring and team collaboration are just some of the features. Use cases include customer service, ecommerce, knowledge management and event registration. They also include feedback collection, appointment setting, tutoring, and appointment scheduling. Supportzeal improves customer experience, team productivity and reduces costs when compared with hiring staff. AI chatbots are now affordable for businesses of all sizes thanks to competitive pricing, including a free plan as well as a 3-month discount on annual subscriptions.
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    i-Scheduler Reviews

    i-Scheduler

    PeoriaDesignWeb.com

    $10.00/month
    Appointment scheduling software allows you to schedule appointments online for professional services, medical, and physical resources. The software can be customized in many ways to meet your specific scheduling needs. It is important to have a reliable system. I offer access on a second server for a real-time backup. You can view your schedule from the backup server even if the server goes down. My goal was to make it as simple as possible for users to schedule appointments. I believe that "less is more". The program doesn't require users to register or to have a password in order to make appointments. Administrators have access to a lot of powerful back-end functions. Administrators can, for example, cancel mass bookings and set up auto-repeating bookings and colorize appointments.
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    Re:Desk Reviews

    Re:Desk

    Re:Desk

    $99.00/one-time
    Only the most essential features for support teams. Track customer requests like a boss. Contact forms, emails, and orders all work. All your customers' email, Twitter and Facebook requests can be tracked in one place. It is efficient and fast. All requests are converted into helpdesk tickets and sent to the appropriate support team agent. You can download or use the cloud version of these features. The helpdesk solution allows you to manage a lot of customer messages and automatically assign them the correct department or support agent. This will help reduce workload and improve customer experience. Open Source PHP HelpDesk allows you to manage the work of your support agents and increase customer satisfaction. Soon: Reports on reply time. The best way to organize customer support for your multivendor online store is with Ecommerce Ready Customer Help Desk Ticketing System.