ReplyDesk Description
ReplyDesk, a cloud-powered helpdesk that allows online retailers to improve customer service delivery and reduce the time it takes for customers to get their questions answered, is available to them.
ReplyDesk integrates seamlessly with email, social media accounts and webstores to provide a single inbox for all customer communications.
Smart automation rules allow you to automate customer inquiries and email responses. Customer service agents can quickly insert suggested replies to common questions and create email templates. Agents can also tag tickets and mention other colleagues for help and organization.
ReplyDesk automatically interprets messages from customers in your choice of 140 languages, so you can efficiently service multiple territories.
You can resolve customer issues immediately and manage all returns, refunds, and disputes from all your webstores, marketplaces, and selling channels.