TomTicket Reviews

TomTicket Description

TomTicket is an online platform that allows you to manage your support (help desk) as well as online service with customers. TomTicket is an online Help Desk and Online Service system that will improve your customer service flow. It allows customers and staff to make support calls, attach files for answers, chat online, and build their own knowledge base.

Pricing

Pricing Starts At:

$2.68 per user, per month

Free Version:

Yes

Free Trial:

Yes

Integrations

No Integrations at this time

Reviews

Total

ease

features

design

support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:

TomTicket

Year Founded:

2013

Headquarters:

Brazil

Website:

www.tomticket.com

Media

Product Details

Platforms

SaaS

Type of Training

Documentation

Customer Support

Phone Support

Online

TomTicket Features and Options

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

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