Business Software for ServiceNow

1Data is an innovative and adaptable data management platform that empowers organizations to seamlessly integrate, analyze, and leverage their data using low-code or no-code solutions. By facilitating the elimination of data silos, it allows for the ingestion of data from various sources through an array of connectors, including databases, APIs, files, and messages. Additionally, users can set up business rules and workflows to automate their data analysis processes and instigate various actions. The platform consists of essential components such as connectors, business rules, workflows, a data dictionary, exception management features, and metrics tracking. With 1Data, users can create both simple and intricate data flows that correspond to specific objectives, while also keeping an eye on the data available and its utilization via the comprehensive data dictionary. Moreover, it offers tools for monitoring, managing, and resolving any data exceptions that may arise. Furthermore, 1Data is versatile enough to accommodate a wide range of applications, including ETL processes, data pipelines, the development of data lakes and warehouses, data standardization, reconciliation and cleansing, as well as efficient data distribution. This comprehensive functionality makes 1Data an invaluable resource for businesses looking to enhance their data management capabilities.

The CardinalOps platform functions as an AI-driven solution for managing threat exposure, offering organizations a comprehensive perspective on their prevention and detection mechanisms across various domains such as endpoint, cloud, identity, and network. By consolidating insights from misconfigurations, insecure internet-facing assets, absent hardening measures, and deficiencies in detection or prevention, it delivers a complete overview of vulnerabilities and prioritizes necessary actions based on business relevance and adversary strategies. The platform actively aligns its detections and controls with the MITRE ATT&CK framework, allowing users to evaluate the depth of their coverage and to uncover ineffective or absent detection rules, while also producing tailored deployment-ready detection content through seamless API integration with leading SIEM/XDR systems like Splunk, Microsoft Sentinel, and IBM QRadar. Additionally, its automation and threat intelligence operationalization capabilities enable security teams to address vulnerabilities more swiftly and effectively. Overall, the solution enhances an organization’s ability to respond to threats in a timely manner, ultimately strengthening its security posture.

Luciq is an advanced mobile observability platform powered by AI, tailored for app developers and enterprises, enabling them to effectively monitor, diagnose, and enhance mobile applications with ease. This comprehensive solution integrates bug reporting, crash analytics, session replay, and performance monitoring within a single SDK that accommodates Android, iOS, web, and hybrid applications. Users can collect extensive device logs, network traces, annotated screenshots, videos, and user feedback, while machine learning automatically correlates events and errors to prioritize issues based on their impact. By offering developers insights into user sessions where problems occurred, they can replicate defects through replay and expedite issue resolution via integrations with tools like JIRA, Slack, Zapier, and Zendesk. Luciq's “Agentic Mobile Observability” methodology not only highlights the most pressing issues but also identifies potential root causes and suggests remediation strategies, empowering teams to boost their efficiency, enhance application stability, and improve the overall user experience. Ultimately, this platform transforms the way teams approach mobile app development and maintenance, ensuring they stay ahead of potential challenges.

Alta is an innovative platform that leverages data-driven AI to empower sales, marketing, and RevOps teams in automating, refining, and expanding their go-to-market strategies. Featuring a range of specialized AI agents—including Katie for outbound outreach, Alex for calls and lead qualification, and Luna for revenue operations and insights—Alta seamlessly connects with CRM, ERP, billing, and engagement tools. By analyzing over 50 data sources, it facilitates continuous pipeline development, outreach, qualification, and performance tracking around the clock. The platform excels at pinpointing high-intent prospects and customizing outreach across multiple channels, including email, LinkedIn, and phone calls, while also managing meeting scheduling and real-time system updates. Furthermore, Alta provides insightful dashboards and alerts that cover performance metrics, revenue loss, campaign ROI, and other strategic indicators. With compatibility across various CRMs like Salesforce and HubSpot, as well as billing platforms and team collaboration tools, it equips leadership with a consolidated view of revenue data, forecasts, and operational execution all from a single interface. This comprehensive integration fosters better decision-making and drives overall business growth.

Utelogy is a versatile, enterprise-level software solution that integrates audio/visual and unified communications systems, allowing for comprehensive monitoring, control, automation, and analytics of meeting spaces, collaboration environments, and facility technologies throughout the organization. It supports a vast array of device drivers and ensures compatibility across various manufacturers, offering IT operations teams a unified interface to oversee meeting-room devices, video systems, power units, displays, controllers, and networks all from a single dashboard. The platform streamlines numerous tasks, including device provisioning, firmware updates, scheduling, and self-healing routines that identify and resolve issues proactively, often before users are even aware of any problems, which significantly decreases the need for on-site visits and reduces operational expenses. Additionally, real-time alerts and analytics provide valuable insights into device performance, energy usage, room occupancy, and overall system health, empowering facility and technology managers to make informed decisions based on data. This comprehensive approach not only enhances operational efficiency but also fosters a more productive meeting experience for users.

Innomesh serves as a cloud-based platform for managing audiovisual and unified communications, empowering organizations to oversee, secure, automate, and enhance their entire AV/UC ecosystem through a single comprehensive portal, irrespective of the manufacturer, scale, or type of service involved. It provides real-time insights into device and asset performance, including monitoring of uptime and responses, tiered alert systems, centralized document management, and unrestricted geographical deployment options. Thanks to its extensive integrations and compatibility with various vendors, Innomesh streamlines AV and UC operations, user experiences, and analytics into one cohesive interface, while facilitating proactive monitoring, automating repetitive tasks, and delivering data-driven insights that aim to enhance service quality, minimize downtime, and optimize the allocation of resources. Designed with scalability in mind, the platform accommodates environments of all sizes, from small huddle spaces to large enterprise campuses, thus enabling remote management, live updates on asset status, and centralized compliance across diverse settings. Ultimately, Innomesh positions itself as an essential tool for organizations seeking to enhance their operational efficiency and responsiveness in audiovisual communications.

Planview Hub serves as an orchestration platform for integration and value-stream management, streamlining the movement of artifacts, data, and activities throughout the software delivery toolchain by linking planning, engineering, quality assurance, operations, and support systems. Featuring over 60 pre-built connectors, Hub facilitates near-real-time updates of stories, defects, requirements, test outcomes, and metrics, allowing teams to minimize repetitive data entry, speed up transitions, enhance traceability, and improve the velocity of deliveries. Its model-based architecture, as opposed to traditional point-to-point mappings, simplifies both configuration and ongoing maintenance, while the visual “Landscape View” diagrams provide clear insights into the connections and flows between applications. Additionally, metrics dashboards offer quantifiable insights into adoption rates, return on investment, and system usage, while rule-based workflows ensure the preservation of nested folder structures and the hierarchy of artifacts across various systems. By improving the visibility and management of workflows, Planview Hub empowers teams to operate more efficiently and effectively than ever before.

Daylight combines cutting-edge agentic AI with top-tier human skills to offer an advanced managed detection and response service that transcends mere notifications, striving to “take command” of your cybersecurity landscape. It ensures comprehensive monitoring of your entire environment, leaving no gaps, while providing context-sensitive protection that adapts and evolves based on your systems and historical incidents, including communications through platforms like Slack. This service boasts an exceptionally low rate of false positives, the quickest detection and response times in the industry, and seamless integration with your existing IT and security tools, accommodating limitless platforms and integrations while delivering actionable insights through AI-enhanced dashboards without unnecessary noise. With Daylight, you receive true comprehensive threat detection and response without the need for escalations, round-the-clock expert assistance, tailored response workflows, extensive visibility across your environment, and quantifiable enhancements in analyst efficiency and response time, all designed to transition your security operations from a reactive stance to a proactive command approach. This holistic approach not only empowers your team but also fortifies your defenses against evolving threats in the digital landscape.

Micromerce is a versatile cloud software platform designed to enhance and automate the comprehensive processes involved in onboarding clients or partners, data migration, enablement, and ongoing support. By offering an all-in-one onboarding portal, back-office management system, and an automation layer, it allows organizations to efficiently handle, monitor, and streamline every step of the onboarding journey, from the sales hand-off to the activation phase, while providing clients with a transparent, step-by-step progression and minimizing the need for manual coordination. Additionally, for data migration tasks, it features a cohesive toolkit that accommodates various source formats, automates transformation and mapping, includes validation dashboards, and ensures complete visibility into the quality and status of the migration process. In terms of support and enablement, Micromerce incorporates AI-driven workflows, mechanisms to reduce ticket creation, integrated contextual assistance, and insightful analytics, all aimed at lessening the support burden and expediting customer activation. Ultimately, this platform empowers organizations to enhance their operational efficiency and improve client experiences significantly.

Complyance is an innovative GRC platform powered by artificial intelligence, aimed at helping enterprise teams streamline, automate, and oversee their compliance, risk management, vendor relationships, and policy responsibilities. The system is modular, featuring both ready-to-use and customizable controls, a comprehensive vendor management suite, risk registers, and a dedicated policy center. With numerous integrations available for existing enterprise systems, Complyance facilitates the automatic collection and mapping of evidence, enables ongoing monitoring of controls and vendor risks, and ensures your compliance status is always audit-ready. The platform's AI capabilities, which include optional specialized AI Agents, can draft policy documents automatically, cross-reference evidence with controls, evaluate vendor risks, generate responses to client questionnaires, and identify compliance gaps, thereby reducing manual tasks by as much as 70–90%. Additionally, the AI is designed with privacy in mind, providing each client with a separate instance while ensuring that no data contributes to training shared models. This commitment to confidentiality makes Complyance an attractive option for organizations seeking to enhance their compliance efforts while maintaining data integrity.

7AI is a cutting-edge security platform designed to streamline and enhance the entire security operations lifecycle by utilizing advanced AI agents that swiftly investigate security alerts, derive conclusions, and execute actions, transforming processes that previously consumed hours into mere minutes. In contrast to conventional automation tools or AI assistants, 7AI features specialized, context-aware agents that are carefully structured to prevent inaccuracies and function independently; these agents assimilate alerts from various security systems, enrich and correlate information across endpoints, cloud, identity, email, network, and other sources, ultimately delivering comprehensive investigations complete with evidence, narrative summaries, cross-alert correlations, and audit trails. This platform provides an all-encompassing security solution that ranges from detection to alert triage, effectively filtering out noise and eliminating up to 95–99% of false positives, as well as facilitating investigations through extensive data collection and expert reasoning. Furthermore, it supports unified incident-case management by auto-generating cases, enabling team collaboration, and ensuring smooth handoffs, thus enhancing the overall efficiency of security operations. With its innovative approach, 7AI not only optimizes security processes but also empowers organizations to respond to threats more effectively and efficiently.

Ciroos is a platform designed to enhance Site Reliability Engineering (SRE) teams through AI integration, revolutionizing the approach to incident management by employing multi-agent AI to minimize repetitive tasks, identify anomalies promptly, and speed up both investigations and resolutions in intricate, multi-domain scenarios. This innovative AI SRE Teammate seamlessly connects with various telemetry and observability tools, ticketing systems, collaboration platforms, and cloud service providers, functioning effectively in both automated and manually initiated modes to diligently investigate alerts, link data from diverse sources, pinpoint root causes, and offer practical recommendations often prior to escalation. The AI agents within Ciroos create dynamic investigation strategies, evaluate evidence at a scale akin to human experts, and produce reports post-incident for ongoing enhancement. Additionally, the platform’s ability to correlate across different domains allows it to detect problems that affect a range of areas, including infrastructure, networking, applications, and security, thus providing a comprehensive solution for modern operational challenges. By bridging gaps in these domains, Ciroos not only streamlines workflows but also empowers teams to focus on strategic initiatives.

Insider One serves as an AI-driven platform for customer engagement and omnichannel marketing, seamlessly integrating customer data, personalization, predictive intelligence, and journey orchestration into one cohesive system. This allows marketing teams to provide immediate and tailored experiences across various channels, including web, app, email, SMS, WhatsApp, push notifications, and site search, all without the need to toggle between different tools. By analyzing customer behavior, it can foresee interests and subsequent actions, which empowers marketers to accurately segment their audiences, initiate automated journeys, and enhance campaigns using real-time AI that predicts needs while boosting engagement and conversion rates. Additionally, the platform features a built-in Customer Data Platform (CDP) that integrates data from over 100 connectors, forming unified customer profiles for customized messaging and insightful recommendations. Users are equipped to craft and automate interconnected experiences using a visual canvas that incorporates triggers and conditions, allowing for A/B testing and the initiation of personalized interactions, thus enhancing overall marketing effectiveness. Moreover, Insider One's adaptability ensures that it can evolve alongside changing customer preferences, further solidifying its value in the dynamic landscape of digital marketing.

Fork is a SaaS platform designed for threat modeling that enables both security and product teams to conduct ongoing, risk-oriented assessments of applications by utilizing the established PASTA (Process for Attack Simulation and Threat Analysis) framework. This allows teams to swiftly identify the most probable and significant risks in less than two hours while ensuring that security measures are aligned with business objectives. By merging specialized threat libraries with current vulnerability information and threat intelligence, Fork accurately quantifies residual risks and aids in conducting business impact analyses. The platform also implements quality controls throughout the threat modeling process to enhance overall effectiveness. Additionally, Fork features a consolidated security insights dashboard that links threats directly to the attack surface of your application, while incorporating recognized frameworks and taxonomies like MITRE, OWASP, CWE, CVE (with EPSS), CAPEC, ATT&CK, D3FEND, and ASVS, which facilitates focused mitigation strategies and practical outcomes. This comprehensive approach not only enhances security posture but also fosters collaboration between technical and business teams.

Mesh Security represents an advanced cybersecurity solution grounded in Cybersecurity Mesh Architecture (CSMA), designed to consolidate fragmented security data, tools, and infrastructure into a cohesive, real-time adaptive defense system that aids organizations in the ongoing assessment, prioritization, and reduction of risks across various domains, including identities, endpoints, data, cloud, SaaS, CI/CD, and networks. This platform offers comprehensive posture management that persistently detects and contextualizes significant risks and vulnerabilities throughout the enterprise, converts diverse security signals into a dynamic asset graph for enhanced visibility, and facilitates cross-domain threat detection along with automated responses through AI-enhanced anomaly detection and pre-configured detection rules. Additionally, Mesh Security seamlessly integrates with existing security frameworks in just minutes, streamlining remediation processes and minimizing the attack surface without necessitating new infrastructure investments, while also centralizing policy management, playbook execution, and compliance enforcement in hybrid environments. By providing these capabilities, Mesh Security empowers organizations to maintain robust security postures in an increasingly complex threat landscape.

Netrise is an innovative platform for digital experiences and process automation that allows businesses to effortlessly create, modify, and expand web applications, internal tools, portals, and digital products without the burden of extensive engineering resources. By merging visual development tools with data integrations and automation features in a single cohesive workspace, it enables teams to craft responsive web interfaces and experiences using simple drag-and-drop components. Furthermore, users can seamlessly connect to various internal and external data sources via API connectors, databases, spreadsheets, and SaaS applications, facilitating real-time data flows that enhance dynamic workflows. Netrise also offers robust support for automated logic, user roles, permissions, forms, and multi-step processes, empowering organizations to convert manual tasks into digital formats, standardize their operations, and provide customized digital services for both internal stakeholders and customers alike. This platform not only streamlines the development process but also significantly enhances productivity and user engagement across the board.

Qevlar AI represents an innovative autonomous platform for Security Operations Centers (SOC), fundamentally changing the approach that cybersecurity teams take when it comes to threat investigation and response by fully automating the alert analysis process. In contrast to conventional tools or AI assistants that depend on human intervention or set playbooks, this system autonomously examines alerts immediately upon receipt, aggregating and enhancing data from various security tools and external resources to assess the true nature of each alert. It adeptly correlates and evaluates signals across different systems, reconstructs patterns of attacks, and delivers a comprehensive understanding of incidents, which empowers teams to transcend disjointed workflows and reactive alert management. Utilizing advanced agentic AI, the platform significantly automates many aspects of manual investigations, leading to drastic reductions in response times, heightened consistency, and an increase in the operational capability of security teams without necessitating additional personnel. This innovation not only streamlines processes but also enhances the overall effectiveness of cybersecurity efforts, ensuring teams are better equipped to handle evolving threats.

Snapper serves as a comprehensive security platform for AI agents, aimed at ensuring thorough governance and protection for organizations that utilize AI across various applications, networks, and systems. It implements runtime enforcement by scrutinizing every action an agent takes, such as tool interactions, API calls, and data access requests, prior to execution, utilizing a multi-layered policy-driven rule engine. Additionally, Snapper provides a holistic view of AI activity by analyzing network traffic, browser usage, DNS queries, and running processes to uncover unauthorized tools and hidden AI applications. It also proactively intercepts outgoing large language model requests via SDK wrappers and a network proxy, allowing it to assess, redact, and document sensitive information in real time. Enhancing its security features, Snapper possesses sophisticated threat detection mechanisms that can recognize prompt injection tactics, exploit chains, unusual behaviors, and complex attack patterns, leveraging behavioral baselines, kill chain analysis, and a composite trust scoring system for robust protection. Ultimately, Snapper represents a critical asset for organizations seeking to navigate the risks associated with AI deployment while maintaining operational integrity.

Matters.AI stands out as the pioneering AI Security Engineer for Data, specifically designed to autonomously detect, comprehend, and address instances of data misuse before any ticket is generated by the Security Operations Center (SOC). This innovative solution safeguards what truly matters, overseeing sensitive data as it exists or moves across various platforms, functioning similarly to a human security engineer that comprehends context, monitors activities, and protects sensitive information independently across environments such as cloud services, SaaS, endpoints, microservices, and AI pipelines. Built upon advanced technologies like semantic intelligence, nearest neighbor search, data lineage modeling, and predictive behavior analysis, Matters goes beyond mere threat detection; it interprets context, foresees potential risks, and takes proactive measures. Rather than depending on outdated static rules, regex patterns, cumbersome dashboards, and incessant alerts, Matters adeptly reads nuanced data signals, tracks risks in real-time, and operates around the clock. By identifying sensitive data based not solely on appearance but also on its significance, Matters employs techniques like fingerprinting and eBPF to monitor data across cloud environments, SaaS applications, endpoints, and beyond, ensuring comprehensive protection and awareness. In this way, Matters.AI not only enhances data security but also transforms the landscape of risk management in the digital age.

Stuut serves as an AI colleague that efficiently automates cash collection, managing the entire accounts receivable and order-to-cash process seamlessly, from initial outreach to final payment. Rather than burdening finance teams with additional dashboards or extra clicks, Stuut's AI agents take full ownership of workflows involving collections, payments, cash application, deductions, and credit. By proactively engaging with customers before invoices reach their due dates, Stuut identifies the appropriate billing contacts and communicates through various channels, including email, SMS, and voice. It also effectively processes incoming payments, accurately matching them to corresponding invoices while maintaining precise financial records by minimizing manual reconciliation tasks. Stuut retains every interaction and adapts to each customer's payment habits and communication styles, ensuring that information is consistently shared throughout collections, payments, cash application, and deductions, which leads to increasingly personalized interactions over time. Additionally, the system enhances efficiency and reduces the likelihood of errors as it learns and evolves with each customer engagement.

Software asset management, cloud management, and SaaS management are all combined in one platform. This allows you to optimize all your technology from one platform that seamlessly integrates into your enterprise ecosystem. You can clearly see, understand, and manage all aspects of your technology landscape, on-prem or in the cloud. Deep insights into usage, spend, and vulnerabilities will help you maximize the value of your technology investments. Get the automation and perspective you need to anticipate the changing needs of your business and align with them. You will save money in weeks and not months with quick implementation and intuitive design. Reduce data silos and see all cloud, hybrid, and on-prem technologies together. Clean and augmented data are available, updated daily, and powered by the largest discovery catalogue in the world. Self-service and recommendations drive value, save time, and increase productivity.

HackerOne empowers the entire world to create a safer internet. HackerOne is the most trusted hacker-powered security platform in the world. It gives organizations access to the largest hackers community on the planet. HackerOne is equipped with the most comprehensive database of vulnerabilities trends and industry benchmarks. This community helps organizations mitigate cyber risk by finding, reporting, and safely reporting real-world security flaws for all industries and attack surfaces. U.S. Department of Defense customers include Dropbox, General Motors and GitHub. HackerOne was fifth on the Fast Company World's Top 100 Most Innovative Companies List for 2020. HackerOne is headquartered in San Francisco and has offices in London, New York City, France, Singapore, France, and more than 70 other locations around the world.

Crafting Customer Journeys Through Meaningful Conversations. Delivering compelling experiences that align with your customers' needs. Favored by developers and designed for enterprises. Vonage Communications APIs (previously known as Nexmo) empowers emerging startups and nimble organizations to elevate customer interactions and achieve significant business results at scale. With our user-friendly APIs, comprehensive global platform, and dedicated support, you can simplify communication complexities and drive innovation at a quicker pace. Rethink voice communication to transform how your customers engage with your brand. Each message can become a pivotal moment for both your customers and your organization. Advance security and privacy measures while providing smooth login experiences. Develop contemporary, high-quality voice applications hosted in the cloud. Effortlessly send and receive SMS messages in nearly every nation worldwide. Access real-time insights on any phone number across the globe. Initiate and receive calls using your current VoIP system, all from the cloud, ensuring flexibility and efficiency. This holistic approach not only enhances user engagement but also fosters long-term relationships with your audience.

CertCentral streamlines the entire certificate lifecycle by aggregating tasks related to issuing, installing, inspecting, remediating, and renewing certificates into a single interface. All stages of the process are accessible from one dashboard. By integrating ACME with CertCentral, you can automate the deployment across various client and server types in your preferred manner. This significantly reduces the time spent on monotonous manual tasks and minimizes the risk of having to address urgent issues. With DigiCert, the ACME protocol allows for the automated deployment of OV and EV certificates while offering the flexibility of custom validity periods. The advantages continue to accumulate over time. To activate ACME within CertCentral, just reach out to your sales representative. Previously, you faced two major obstacles with certificates: the approval process and renewal. Now, automating these functions and beyond is achievable with just a few clicks, putting you ahead in the game. You will also receive notifications regarding potential vulnerabilities and alerts about impending certificate expirations, because relying on guesswork is simply a gamble. This comprehensive approach ensures that you remain proactive in certificate management, enhancing your organization's overall security posture.

Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.