Business Software for ServiceNow

The world is in a constant state of flux, with customer expectations and user needs intensifying alongside evolving regulatory frameworks. As technology advances and new competitors disrupt established markets, it is essential to respond swiftly to these emerging challenges. To maintain a competitive edge, you must leverage technical know-how that supports your ClearPath Forward® ecosystem. Partnering with Unisys allows you to uphold your reliable ClearPath Forward environment while modernizing your applications to incorporate cutting-edge digital and cloud-native functionalities, all without disrupting your operations. You will have a variety of deployment options available, ranging from integrated systems to public cloud solutions, complete with services that mitigate migration, staffing, and operational challenges. For organizations prioritizing mission-critical elements like security, resilience, availability, and scalability, Unisys is the ideal partner. Additionally, by subscribing to ClearPath Forward Connection, you'll stay informed about the latest advancements in ClearPath Forward platforms and much more, ensuring your business remains at the forefront of innovation.

Cohesion enables real estate owners to enhance the value of their assets and portfolios securely by integrating all building systems, workflows, and personnel into a single, intelligent platform. With its seamless and advanced capabilities, the Cohesion Experience provides an exceptional living environment for tenants, promoting their health, well-being, and overall efficiency. It facilitates communication with tenants, fosters community engagement, boosts in-building retail opportunities, and offers transportation solutions. By implementing smart controls throughout the property, efficiency and productivity can be significantly improved. The platform also streamlines manual processes and minimizes the reliance on spreadsheets for operations teams, while equipping tenants with useful digital tools. Cohesion Intelligence interacts directly with your building systems to unveil previously inaccessible data, providing you with valuable insights for optimizing your return on investment and ensuring operations are driven by demand. Additionally, you can access actionable insights that assist in strategic planning and informed decision-making through various query tools and custom dashboards that enhance the overall management experience.

During periods of significant global economic disruption, executive teams are compelled to quickly reevaluate their strategies, priorities, and areas of emphasis. While some may choose to adopt a more conservative stance, others might recognize an unexpected yet distinctive opportunity to foster positive transformation within their organizations. Presently, there exists an unparalleled opportunity to reshape enterprises; this includes integrating new, agile operational methods, enhancing innovation, and improving customer interactions, all while uncovering fresh revenue streams, cutting costs, and possibly executing these changes on a larger scale than ever before. The Capgemini Intelligent Automation Platform stands out as a specially designed, plug-and-play solution that facilitates the efficient delivery of IT, application services, and business operations, ensuring that intelligent automation reaches its fullest potential so businesses can derive maximum value throughout their operations effortlessly and at scale. The CIAP transitions organizations from a narrow, operations-centric view of automation to a comprehensive, enterprise-wide implementation strategy, allowing for greater effectiveness and efficiency across all functions. Through this transformation, companies can not only adapt to current challenges but also position themselves for future success and resilience.

Investing in the appropriate technology at the optimal moments and on the suitable platforms is essential for fostering innovation, enhancing customer loyalty, and expanding your business. Achieve the results you desire by harnessing cloud technology the right way, which can yield up to three times the return on investment while delivering quicker outcomes at lower costs, risks, and disruptions. DXC is here to guide you in making informed choices regarding application migration to the cloud and the timing for these transitions. With DXC Cloud services, you can fully leverage your data while maintaining a secure environment. Our expertise in managing hybrid IT systems for some of the largest corporations globally demonstrates our understanding of the critical role cloud computing plays in essential IT operations. Annually, our cloud migration services facilitate the transition of 65,000 workloads to the cloud, and we have successfully modernized numerous mainframe systems and transitioned over 15,000 applications. Let us support you in defining, executing, and overseeing your cloud strategy effectively. Collaborate with DXC to ensure your cloud journey is executed flawlessly and to its full potential. Together, we can create a robust digital foundation that propels your business forward.

Enhance your cybersecurity evaluations and elevate your practice to accommodate a larger client base with a top-tier cloud solution. Effectively pinpoint, scrutinize, and address cybersecurity vulnerabilities while maintaining complete transparency and oversight. A thorough, ready-to-use, yet adaptable framework of workflows and controls allows for flexibility and promotes operational efficiencies. Develop a systematic cybersecurity evaluation process that aligns with the specific requirements of your organization. Achieve a clearer understanding of your organization's risk profile across various business units, external partners, and geographical regions. Centralize the collection and storage of all assessments, documents, policies, and issues in one repository. Manage exceptions proactively through the use of analytics, alerts, and team collaboration. Begin your journey with industry-standard assessment templates that are pre-built and pre-seeded, or choose to upload your own customized questionnaires. Different assessment modes, including self-assessments and onsite evaluations, are available to cater to diverse business needs. This comprehensive approach ensures that you can address cybersecurity challenges effectively while scaling your operations.

Monad serves as a comprehensive security data cloud platform that simplifies the processes of extracting, transforming, and loading (ETL) data from a variety of security tools into a cohesive data warehouse. This platform empowers security teams to efficiently export data from their existing tools, customize it into tailored data models, and seamlessly deliver it to their data warehouses, thereby enabling smooth integration and deeper analysis. Additionally, it provides capabilities for security, DevOps, and cloud engineering teams to engage with data using SQL and business intelligence tools, which improves their effectiveness in normalizing, transforming, and enriching data to enhance security and compliance results. With its intuitive interface and robust enterprise-grade connectors, Monad makes it easy to establish a security data lake, assisting organizations in breaking down data silos and gaining valuable insights and analytics that contribute to effective security management. The ability to unify disparate data sources fosters a more holistic view of security metrics, ultimately leading to more informed decision-making and proactive risk management.

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

Cybellum establishes a groundbreaking benchmark for comprehensive product security, effectively removing cyber threats and ensuring compliance from the initial phases of development to integration, production, and even during transit. Their innovative Cybellum Cyber Digital Twins™ platform delivers the essential framework and tools necessary for the large-scale creation and upkeep of secure products. By implementing intelligent vulnerability management, compliance checks, ongoing monitoring, and incident response, organizations can significantly reduce risks for both their customers and themselves. Furthermore, you can obtain a detailed layout of your automotive software components, encompassing their composition, features, and operational context, allowing for swift identification of vulnerabilities and robust protection of your vehicles throughout their entire lifecycle. This proactive approach not only enhances security but also fosters greater trust and reliability in automotive systems.

Increase DevOps success throughout the enterprise. Reduce friction and take the risk out of moving fast to bring together IT operations and development. Scale enterprise DevOps while minimizing risks associated with moving at speed. Connect teams to ServiceNow to speed up software development. Automate administrative tasks and connect ops and development teams. To quickly achieve your business goals, extend DevOps' value. Integrate to increase visibility, connectivity, and traceability of existing toolchains and encourage collaboration. Automate approvals and change creation so that you can deliver innovation at your business's pace without compromising quality. You can develop and deploy quickly while reducing risk. Automately gather and connect information from DevOps toolchain to app and infrastructure changes. Also, maintain an audit trail. All in one place. Automatic ticketing and approval can be achieved by connecting development tools to change management.

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

CloudVision represents a sophisticated, multi-faceted network management system that adheres to cloud networking principles, focusing on telemetry, analytics, and automation. It is tailored for diverse environments such as data centers, wired and wireless campuses, multi-cloud infrastructures, and routing scenarios, offering a uniform operational framework that aids enterprises in streamlining network management by dismantling conventional silos. By abstracting the physical network into a comprehensive, network-wide viewpoint, CloudVision enhances the efficiency of various operational tasks and telemetry functions. The platform features turn-key automation capabilities through CloudVision Studios for both initial setup and ongoing management, including Zero Touch Provisioning (ZTP) as-a-Service, configuration oversight, and holistic change control processes, which encompass automated updates, network rollbacks, and snapshots. Additionally, it facilitates real-time state streaming for telemetry and analytics, presenting a contemporary alternative to outdated polling methods that operate on a per-device basis. This modernized approach not only improves operational efficiency but also empowers organizations to respond more dynamically to network conditions.

Leverage our diverse team and streamlined processes, along with an advanced digital technology framework, to deliver comprehensive insurance services that encompass everything from acquiring new business to processing claims. Many insurance providers encounter hefty expenses when it comes to managing outdated systems. Conversely, they also face the necessity to quickly introduce new offerings, swiftly penetrate emerging markets, mitigate compliance risks, and adapt to the evolving expectations of their customers. Our insurance business process solutions address these challenges at both ends of the spectrum. We offer economical alternatives for processing closed blocks, specifically those operating on costly legacy platforms. Additionally, we assist insurers in accessing new markets more rapidly and enhancing the effectiveness of innovative distribution channels, particularly digital ones. No matter what your objectives may be, DXC possesses the knowledge and experience to bolster your company's growth strategies and enable you to attain unprecedented levels of efficiency while staying competitive. Ultimately, our tailored solutions are designed to empower insurers to thrive in a rapidly changing industry landscape.

Are you looking to create a marketplace, an online learning platform, or a membership site? Discover a variety of tools, integrations, workflows, and comprehensive guides to kickstart your project. You can explore various applications, identify alternatives, compare features, and provide your feedback. If you're interested in automating repetitive tasks, access a centralized hub for integrations from platforms like Zapier, Integromat, Automateio, and more, allowing you to compare pricing and functionalities. Delve into resources such as guides and tutorials offered by both the community and vendors. Share your expertise and knowledge, and tap into the collaborative spirit of the nocode community. Establish your profile, select your preferred tools, and showcase your tech stack to connect with others. Engaging with this vibrant community can foster innovation and inspire creativity in your endeavors.

Transforming customer interactions into seamless conversations is essential for success. Integrating AI into your customer engagement strategy while retaining the essential human element requires a unique set of skills, which we, at Sensiple, have honed over twenty years in the field of customer experience. Our ConverSense solution leverages our extensive contact center knowledge along with the robust AI features provided by leading cloud platforms such as Google Cloud Platform and Amazon Web Services. This powerful combination equips your agents with a comprehensive framework designed to cultivate enriching customer experiences. ConverSense consolidates all necessary tools into a single, intuitive platform, enabling you to meet and exceed your customer experience objectives with significantly less strain on agents, supervisors, and, crucially, your customers. In an era where tech-savvy consumers demand tailored and hassle-free interactions, maintaining their satisfaction is paramount, and being accessible across multiple channels is vital to keeping them engaged. Providing such an experience not only enhances customer loyalty but also drives long-term business success.

Jump to our product page for more information about our data integration software. This includes solutions for Active Directory and SharePoint. Our data integration solutions offer developers the opportunity to use the flexibility and power offered by the SSIS ETL engine to connect almost any application or data source. Data integration is possible without writing any code. This means that your development can be completed in minutes. Our integration solutions are the most flexible on the market. Our software has intuitive user interfaces that make it easy and flexible to use. Our solution is easy to use and offers the best return on your investment. Our software has many features that will help you achieve the highest performance without consuming too much of your budget.

Utilize playbooks to achieve rapid value realization and facilitate seamless scaling as your organization expands. Tackle typical everyday issues such as phishing and ransomware by implementing ready-to-use use cases, which include playbooks, simulated alerts, and instructional tutorials. Develop playbooks that integrate the various tools essential to your operations through an intuitive drag-and-drop interface. Furthermore, streamline repetitive processes to enhance response times, allowing team members to focus on more strategic tasks. Ensure effective lifecycle management of your playbooks by maintaining, optimizing, troubleshooting, and refining them through features like run analytics, reusable components, version tracking, and rollback options. Incorporate threat intelligence throughout each phase while visualizing crucial contextual information for each threat, detailing who took action, when it occurred, and how all the involved entities relate to an event, product, or source. Innovative technology automatically consolidates contextually linked alerts into a unified threat-centric case, empowering a single analyst to conduct thorough investigations and effectively respond to threats. Additionally, this approach fosters continuous improvement of security protocols, ensuring they remain robust in the face of evolving challenges.

Flexspring is the data integration solution of choice for HR software companies. It's faster and more cost-effective. Integrate your application into any customer's workflow to boost sales of HR software. You can offer your customers turnkey and customized data integrations in a more cost-effective manner. Data integrations can be created without the need for internal IT resources. Flexspring's experts create turnkey connectors and handle all custom-integrations. Flexibility is unlimited with an iPaaS that can easily handle the complex requirements for HR data integration. Our flexible pricing model is available to you. Pay only for integration use cases or the entire platform. Choose the best customer experience for your customers. Give your customers hands-free point-to-point interfaces that don't require manual intervention, don't store data and meet enterprise security standards.

Entrio's platform gives you visibility and insights into both existing and future vendors, helping you to reduce costs, mitigate risks, and make the most of your enterprise stack. With granular visibility on each vendor and enriched data, Entrio is your single source of truth to manage your cloud and enterprise stack. Our easy-to-use dashboard allows you to monitor real-time vendor insights. Receive daily alerts about functional duplications and product updates. Also, receive alerts about vulnerabilities, certifications and more. Utilize network analytics and peer benchmarking to improve enterprise stack performance and reduce costs. Track vendor health KPIs to mitigate and manage your risk. Entrio's open APIs, native integrations and webhooks allow you to quickly and easily connect to any system. This allows you to focus on optimizing your stack and upgrading it right away.

Effortlessly identify and categorize your data, safeguard it against unauthorized access, and ensure a robust security posture. Data stands as the most essential asset for any organization, making it imperative that it serves as the cornerstone of every security initiative. Cyera offers a comprehensive data security platform that enables security teams to effectively oversee and protect all sensitive data within the company. It excels in discovering, classifying, and safeguarding data across various environments, including IaaS, PaaS, and SaaS. Regardless of whether your sensitive data is housed in buckets, folders, or files, or is stored in self-managed, managed databases, or DBaaS environments, our solution is designed to meet your needs. As the leading data security solution available today, Cyera empowers security teams to enforce protective measures directly on their data, effectively addressing challenges that often arise with conventional data security approaches. Simply select a cloud account, tenant, or organization, and we will automatically reveal the data you possess, how it is overseen, and offer guidance on mitigating any security or compliance risks that may exist. With Cyera, you can ensure your data security strategy is both proactive and comprehensive.

By implementing Shift Left, organizations can expedite incident resolution earlier in the support process. This approach empowers Level 1, Level 2, and field support technicians to efficiently address common issues related to users and devices directly from the ServiceNow incident form. By eliminating the necessity for privileged access across various systems such as Active Directory, Microsoft Configuration Manager, LAPS, and MBAM, first-call resolution rates can see a substantial boost. Rather than escalating issues to higher levels of support, Shift Left equips help desk teams with the tools to perform actions like resetting user passwords and unlocking accounts, all within the incident form. This capability allows for a marked increase in the number of tickets diagnosed and resolved during the initial call. Moreover, technicians can access a record of troubleshooting steps already taken for an incident, which significantly reduces the likelihood of redundant efforts. Ultimately, this streamlined approach enhances the overall efficiency and effectiveness of support operations.

The Darwin Attack® platform from Evolve Security is crafted to enhance the effectiveness and teamwork surrounding security information, allowing your organization to take proactive measures in security, thereby bolstering compliance and minimizing risk. As adversaries continuously refine their techniques for uncovering vulnerabilities and crafting exploits for use in various tools and kits, it’s essential for organizations to elevate their own abilities in identifying and remedying these vulnerabilities before they can be exploited. Evolve Security’s Darwin Attack® platform serves as a multifaceted solution, integrating a data repository with collaboration, communication, management, and reporting functionalities. This holistic approach to client services significantly boosts your organization’s capacity to address security threats effectively and lessen risks within your operational environment. By adopting such an advanced platform, you position your organization to stay ahead of evolving security challenges.

Empower your development team to significantly reduce time spent on tasks, streamline processes, and rapidly provide exceptional experiences using Canopy. Establish secure connections to top-tier SaaS platforms, relational databases, spreadsheets, and CSV files. Create new connectors to any dataset within minutes, accommodating internal data, niche and long-tail SaaS applications, as well as intricate integrations. Format your data precisely to suit any action or experience required. Distribute data via your tailored API, implementing the ideal communication and caching methods to ensure peak performance. Instantly monitor, manage, and resolve issues related to your priorities with real-time insights, actions, and controls at your fingertips. Designed to surpass enterprise requirements, Canopy offers unparalleled security, compliance, scalability, and rapid response times, making it an essential tool for modern businesses. With its robust features, Canopy ensures that your team can focus on innovation rather than getting bogged down by operational challenges.

Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required. Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise. Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications. Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Clutch is tackling the increasingly vital issue of securing non-human identities in today’s enterprises. As digital frameworks grow and evolve, the oversight and safeguarding of non-human identities—including API keys, secrets, tokens, and service accounts—has become a crucial yet frequently overlooked element of cybersecurity. Acknowledging this oversight, Clutch is creating a specialized platform aimed at the thorough protection and management of these identities. Our innovative solution is intended to strengthen the digital infrastructure of organizations, promoting a secure, resilient, and reliable environment for their operations. The proliferation of non-human identities is staggering, outpacing human ones at a ratio of 45 to 1, and these identities hold significant privileges and extensive access that are indispensable for vital automated processes. Moreover, they often lack essential security measures like multi-factor authentication and conditional access policies, which makes their protection even more crucial. Addressing these vulnerabilities is key to ensuring the integrity of automated systems within enterprises.