Best Project Management Software for ServiceNow

Planview AdaptiveWork, previously known as Clarizen, empowers PMOs and professional services teams of various sizes to achieve instant visibility across their operations, streamline workflows, proactively address potential risks, and enhance overall business outcomes. By aligning with the company’s strategic objectives, organizations can maximize workforce effectiveness, ensuring that teams concentrate on delivering the most critical tasks timely. It facilitates the tracking, management, and prioritization of work requests, guaranteeing that each request automatically encompasses all necessary information for execution. With bi-directional integration with your CRM and custom triggers in place, opportunity details can be effortlessly captured to aid in planning client projects. The platform automates and governs the various phases of the request lifecycle, including submission, scoring, prioritization, routing, and approval, thereby streamlining the pathway for converting requests into actionable projects, tasks, or work items. This comprehensive approach not only boosts efficiency but also fosters a culture of accountability and transparency within the organization.

Project Insight is a strategic project and portfolio management software that gives companies a complete picture of the work happening across their entire organization. Streamline workflows, automate processes, enhance collaboration, and capture project data points from all your teams and systems in one central command center so you can make confident decisions about business. Manage work at the project, program or portfolio levels and integrate with the tools you already use, including Azure DevOps, Jira, Microsoft, Salesforce, and ServiceNow, and HubSpot to eliminate the need to manually key in data across teams. With the most views of any project management platform, teams can keep tabs on assignments, status, risks, resources, capacity, schedules, budgets, and more. Project Insight also offers free view only seats for clients. The power of AI can be used to assign action items after meetings, predict future capacity, balance workloads, & select the right resources. Additional AI-powered features include what if simulations to generate tradeoffs when priorities change and AI-generated project templates (WBS). Whether you are moving from basic spreadsheet project tracking or you have a sophisticated PMO with a complex web of unique business processes, Project Insight has the broad feature set to help you grow as you go. Our onboarding teams are known for being the best in the business and our platform can be fully customized to manage projects and data the way your company needs to.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Rippling streamlines HR, payroll, IT, and spend management for global businesses. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration to performance. Automate HR tasks, simplify approvals, and ensure compliance. Manage devices, software access, and compliance monitoring all from one dashboard. Enjoy timely payroll, expense management, and dynamic financial policies, empowering you to save time, reduce costs, and enhance efficiency in your business. Experience the power of unified management with Rippling today.

Planview Software Product Delivery Solution is a comprehensive enterprise platform that provides delivery intelligence by connecting strategy to execution across development toolchains. It integrates seamlessly with tools such as Azure DevOps, GitHub, and Jira to collect and unify real-time data from across teams. This allows organizations to gain full visibility into their delivery processes and make informed decisions. The platform includes features like cross-team dependency management, capacity planning, and agile planning at both team and portfolio levels. It enables users to analyze workflows, identify bottlenecks, and optimize delivery performance. Advanced analytics, including DORA metrics, provide insights into engineering efficiency and outcomes. AI-powered roadmapping helps align business objectives with execution strategies. The solution also supports connected OKRs to ensure teams stay aligned with organizational goals. Portfolio-level investment planning and scenario modeling allow leaders to evaluate different strategies. Risk signals are surfaced early through configurable thresholds and flow metrics. By replacing manual reporting with real-time dashboards, Planview improves transparency and decision-making. Ultimately, it helps enterprises deliver digital products more efficiently and with measurable impact.

Concentrate on the right work at just the right time. We all want to be more productive. You need to be able to manage your time, set priorities and organize your tasks in order to do this. Even more difficult is getting a group of people to agree on the same goals. Kanban, a visual method of project management, is the best way to accomplish this. How Kanban Zone can help you: Kanban Zone has a mission to improve efficiency and effectiveness worldwide. Our online platform allows you to collaborate and improve your work. Your team and you will be able communicate your capacity visually. You will be able to quickly identify and fix bottlenecks in order to maintain a continuous optimal workflow. Our team of Kanban and Agile experts is available to help you improve your organization's flow by setting up your Portfolio Kanban system. Kanban is a way to improve your work flow and make it easier. Get into the Kanban Zone.

Smartsheet is a recognized leader in work management and collaboration solutions designed to transform team discussions into productive outcomes. This platform empowers organizations by providing them with a robust toolkit that fosters innovation, attracts new clients, and drives revenue growth. With its intuitive spreadsheet-like design, Smartsheet includes features like file sharing, Gantt charts, automated workflows, user-friendly portals, and dynamic dashboards, among numerous other capabilities, making it an essential resource for effective project management. Ultimately, Smartsheet not only streamlines processes but also enhances overall team performance and collaboration.

ProHance is a cutting edge, global operations management platform. ProHance is used by top Fortune companies in their global centers to unlock their human capital's true value. ProHance empowers organizations to increase efficiency and optimize employee utilization by providing deep insights into employee and team performance. With over 100 customizable reports, our modular SaaS-based approach allows enterprises to measure time and effort contribution. ProHance is trusted by our clients. They have seen productivity gains of 15% to 30% within three months of deploying the solution. With over 370,000+ users in 25 countries. ProHance is quickly becoming a key enabler for organizations in building a connected, visible, engaged, and optimized workforce.

The Qualtrics XM Platform™ is a system that allows teams, departments and entire organizations, to manage four core business experiences: customer, product, employee, and brand, on one platform. Qualtrics is used by over 10,000 companies worldwide, including 75 percent of Fortune 100 and 99 out of the top 100 U.S. Business Schools, to build products people love, to create loyal customers, to develop a phenomenal culture for employees, and to build iconic brands. Listen to your customers' voice, improve the experience gap and increase loyalty and sales. With Qualtrics' Customer XM you get the latest listening engine technologies, business intelligence with predicative analytics, and all of the actionable capabilities to close the gap in a timely manner. This will allow you to gain a holistic view of your customers and take actions that have a significant impact.

Replicon is a cloud-based platform built to manage the complex demands of time tracking, project costing, resource management, and labor compliance, no matter your industry or team size. With intelligent, AI-powered timesheets and an intuitive user interface, Replicon helps you automate time capture, reduce manual effort, and ensure data accuracy across all departments. Whether you're running client-facing projects, internal operations, or hybrid teams across global locations, Replicon provides full visibility into work hours, cost allocation, and task progress. Built-in project costing, configurable workflows, and compliance tools help you manage wage rules, overtime, location-based labor laws, and approval hierarchies with ease. Replicon also includes robust forecasting and reporting features to help managers make informed decisions about staffing, delivery timelines, and project profitability. With integrations for ERP, CRM, and payroll systems, it creates a centralized view of people, projects, and performance. Ideal for operations, HR, IT, finance, and project management teams, Replicon transforms how businesses track time, manage labor, and drive results, with real-time intelligence and automation at its core.

Get enterprise agile management. All levels of the organization can be unified and empowered to create and deliver great software. This system is designed from the ground up to support agile and lean software development. Scale up and down across projects, workspaces, portfolios, locations, and teams. Automate decision-making insight across your entire software lifecycle. Engage with your team members across the organization. Agility lets you tap the potential of your people's knowledge, processes, tools, and skills. It can be used across your enterprise to engage stakeholders and help you identify business and product issues and improve software quality. Agility supports Scrum and Kanban, XP and SAFe® hybrid development methodologies. It makes it easier for all teams, programs, portfolios and the enterprise to plan, track and report on their activities.

Effectively align ideas, work requests, and demands with appropriate projects and initiatives, while visually overseeing the portfolio lifecycle, considering various prioritization and roadmap possibilities, and assessing capacity, trade-offs, and additional factors. Balancing resources against demand can prove challenging, particularly when multiple projects vie for a finite array of resources. Planview Daptiv provides both top-down and bottom-up resource planning options aimed at enhancing project results. It serves as a thorough solution for managing projects and programs, tracking tasks, and optimizing the PMO’s delivery and speed to market. Through ongoing collaboration, assess, prioritize, and plan project portfolios effectively. Ensure projects align with strategic goals and track progress using user-friendly tools. Additionally, facilitate quicker and more accurate decision-making with insightful dashboards, comprehensive insights, and advanced analytics capabilities, ultimately driving greater efficiency in project management. This holistic approach empowers teams to navigate complexities and achieve successful outcomes.

AgilityInsights is a transformation and strategy execution platform that helps enterprises improve agility, operational alignment, and business performance through a combination of AI technology and expert advisory services. The platform is designed to connect strategy, execution, governance, team structures, and organizational maturity into a single integrated ecosystem. Businesses use AgilityInsights to address common enterprise issues such as slow execution cycles, disconnected departments, change resistance, limited planning visibility, and data fragmentation. Its AI-powered capabilities include real-time performance monitoring, OKR tracking, maturity assessments, capacity planning, and intelligent recommendations through the AskAI for Outcomes feature. The company supports organizations by implementing agile operating models, restructuring teams, and creating outcome-driven delivery frameworks that improve speed and accountability. AgilityInsights also provides coaching, leadership development, and internal enablement services to help companies build sustainable transformation practices. The platform includes a Growth Portal that delivers scalable learning experiences and self-guided training programs to reinforce agile methodologies across organizations. Case studies highlight measurable improvements in agility, throughput, productivity, and ROI for global enterprises across industries such as banking, retail, and healthcare. By combining advanced AI tools with strategic consulting expertise, AgilityInsights enables enterprises to execute business strategies with greater clarity, collaboration, and measurable impact.

ABACUS is used by companies worldwide to manage Enterprise Architecture, IT and Business Strategy and Digital Transformation. ABACUS users deliver insights and value quickly:  Import data in minutes from SharePoint, Excel, Visio, Google Sheets, ServiceNow and CMDBs, and using ABACUS’ REST API Choose from industry standards, framework and metamodels. Configure a metamodel specific to your enterprise Data owners across your organization can collaborate with editable cloud-based data lists, diagrams and dashboards. Automate cost roll-ups, business fit, technical fit and security scores. Set up calculations and metrics design for your enterprise. Compare future state architecture options for effective scenario analysis Report with rich visuals including interactive Gantt charts, capability maps, heat maps, treemaps, Graph View, charts and dashboards  ABACUS is used to deliver Enterprise Architecture strategy, Application Portfolio Management, Business Process Management, Solution Architecture, Information and Data Architecture, Cybersecurity, Cloud Migration, Technical Debt Management, Governance & Compliance, IT Service Management.  ABACUS is available either on-premise or as a browser-based SaaS tool. 

Ambitious thinking, high urgency and sharp focus are key to achieving bold vision. WorkBoard helps you mobilize faster. OKR software and expertise to help you grow your business faster. You can easily align and iterate across the enterprise on strategic priorities and OKRs; this will allow teams to thrive wherever they work. Automated business reviews, dashboards and smart meeting agendas will help you integrate OKRs into your operational rhythm. Our expert services and professional certification programs will ensure that you get OKRs right the first time and achieve faster results.

Meisterplan is a lean project portfolio management software focused on planning resources beyond the short-term. It enables you to reliably deliver on your commitments by guaranteeing optimal resource utilization in line with your priorities. Its features focus on the most value-driving activities in portfolio management: ensuring strategic contribution of all initiatives, resolving resource bottlenecks across projects, and monitoring overall progress. Meisterplan is based on the Lean principles that drive success in dynamic environments, and is grounded in a thorough understanding of how organizations make decisions in reality.

MangoApps is an AI-powered intranet and employee experience platform that serves as a single hub for communication, collaboration, knowledge, and daily work tools. Built for companies with both office-based and frontline teams, it eliminates the inefficiency of juggling multiple disconnected apps by giving every employee one secure place to access what they need—anytime, from any device. The platform blends a modern intranet, mobile-friendly frontline employee app, and intelligent AI Assistants to make it effortless for people to connect, share updates, manage projects, and find critical resources. From corporate announcements and real-time chat to document libraries, learning modules, and workflow automation, MangoApps provides everything in a consistent, easy-to-navigate environment. With powerful integrations to 200+ business systems, organizations can centralize operations while keeping the tools they already rely on. Advanced search and AI capabilities ensure that answers are fast, accurate, and permission-aware. Enterprise-grade security certifications like HITRUST, SOC 2 Type II, and ISO 27001 keep data safe, while a mobile-first design ensures frontline workers stay informed and engaged. Adoption rates regularly exceed 90%, and companies see measurable improvements in productivity, retention, and culture. Whether connecting a few hundred staff or a global workforce of hundreds of thousands, MangoApps helps bridge the digital divide, cut down app sprawl, and give every employee a clear, consistent experience—driving better outcomes for the business and its people.

Troopr’s automated Slack Check-ins offer a seamless way to connect with your team without the hassle of scheduling additional meetings. You can select from a variety of Check-ins tailored for standups, retrospectives, mood sharing, planning poker, and more. Simply designate the participants, personalize the questions they will receive, and set the timing for these inquiries. Once engaged, you can access comprehensive automated reports both in Slack and online, allowing for the analysis of historical data to gain deeper insights. Troopr Check-ins operate entirely within Slack, eliminating the need for your team to learn a new tool, as it meets them where they already collaborate. With an asynchronous format by default, team members can respond at their convenience during the Check-in process. Furthermore, Troopr integrates seamlessly with existing tools to pull activity logs and enrich Check-in responses with relevant context. The platform provides a variety of templates for daily standups, mood sharing, planning poker, retrospectives, and more, making it easy to replace or supplement traditional standup meetings. By utilizing Troopr Check-ins, you can enhance team engagement and streamline communication effectively.

Clarity is an advanced project and portfolio management solution designed for enterprises, enabling organizations to oversee the entire process from idea generation to execution with both flexibility and accuracy. It facilitates quick project launches through the use of adaptable templates, features user-friendly task management options with dynamic Gantt charts, and offers various viewing formats such as list, grid, timeline, and Kanban. Additionally, it incorporates automated scheduling that takes into account dependencies, resource availability, and critical deadlines. By providing a consolidated portfolio overview, real-time analytics, dashboards, and customizable reporting, users are equipped with strategic insights to identify risks or bottlenecks before they affect project delivery. The platform also excels in resource management, enabling assignments at both role and individual levels, along with approvals, forecasting, and optimization capabilities. Designed for scalability, Clarity accommodates workflows in ideation, demand management, strategic planning, scenario analysis, and much more, making it a versatile tool for any organization. With its comprehensive feature set, Clarity stands out as a pivotal asset for organizations aiming to enhance their project management efficacy.

KeyedIn Solutions is transforming the way Project Management Office (PMO), teams work through its cloud-based solution for project portfolio management. KeyedIn's interface is simple and helps businesses improve project selection, resource allocation, portfolio-level reporting, and more. KeyedIn offers a unique combination of tools to manage portfolios, financials, deliverables and financials.

UMT360's Strategic Portfolio Management Solution provides critical portfolio management capabilities that many organizations are lacking. UMT360 ensures that you have the right business planning and controls in place to help model and analyze all aspects and align investments with strategy, accelerate business transformation, and facilitate business growth. Our unique approach allows clients to incrementally deploy the capabilities they need to gain visibility, gain insight, and establish enterprise connections to accelerate business transformation and improve decision-making. These are key capabilities: * Governance Controls for All Portfolios * Demand & Innovation Management * Forecasting and Budgeting * Resource Utilization & Management * Outcome Management * Strategic Portfolio Analysis * Roadmapping and Release Management * Business Intelligence & Metrics

Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards

Enhance the value derived from your initiatives and accelerate the pace of change throughout the organization. Strategically plan, prioritize, and monitor efforts that align with overarching business goals. Foster enterprise agility to achieve improved business results by effectively managing outcomes that generate value. Obtain insights into portfolio investments and business strategies to enhance results. Monitor progress in real time to gain clarity on financial expenditures and the value generated by ongoing work. Be prepared to adapt planning in response to uncertainties. Link your investment strategy to actionable work plans to achieve greater responsiveness. Secure visibility into project outcomes, evaluate key investments, and continuously adjust strategies as needed. Streamline processes to increase speed and efficiency in delivery. Centralize the management of both strategic and operational tasks to eliminate delays and expedite market entry. Further enhance agility by optimizing and reallocating resources as business priorities change, ensuring that your organization remains adaptive and responsive. By doing so, you can position your company to thrive in a dynamic business environment.

MadCap Flare Online is a cloud-based documentation and collaboration platform designed to help teams create and manage technical content from any location. The system allows users to author, edit, and review documentation directly through a web browser without installing software. Real-time collaboration features enable multiple contributors to work on the same content while maintaining clear workflows and role-based permissions. Built-in project management tools help track tasks, manage review cycles, and keep documentation projects organized. Flare Online also integrates AI-powered writing assistance to help improve clarity, rewrite content, and accelerate documentation workflows. The platform supports translation management, allowing teams to create and maintain multilingual documentation efficiently. Hosting and analytics tools provide insights into how users interact with documentation and knowledge resources. These insights help teams refine content strategies and improve user experiences. Flare Online integrates with the Flare desktop application for advanced publishing capabilities and enterprise-scale documentation management. By combining cloud collaboration with powerful documentation tools, the platform enables organizations to scale their content workflows.