Business Software for ServiceNow

Organizations are increasingly focused on becoming more data-driven, implementing dashboards, analytics, and data pipelines throughout the contemporary data landscape. However, many organizations face significant challenges with data reliability, which can lead to misguided business decisions and a general mistrust in data that negatively affects their financial performance. Addressing intricate data challenges is often a labor-intensive process that requires collaboration among various teams, all of whom depend on informal knowledge to painstakingly reverse engineer complex data pipelines spanning multiple platforms in order to pinpoint root causes and assess their implications. Pantomath offers a solution as a data pipeline observability and traceability platform designed to streamline data operations. By continuously monitoring datasets and jobs within the enterprise data ecosystem, it provides essential context for complex data pipelines by generating automated cross-platform technical pipeline lineage. This automation not only enhances efficiency but also fosters greater confidence in data-driven decision-making across the organization.

Transform your security operations center (SOC) with the innovative Revelstoke platform, which offers a universal, low-code, and high-speed automation solution complete with integrated case management. Utilizing a singular data model, Revelstoke streamlines the normalization process for both input and output data, ensuring quick compatibility with any security tool while remaining future-ready. The platform features a user interface designed around a Kanban workflow, allowing users to effortlessly drag and drop cards into position for seamless automation execution. From the case management dashboard, you can easily track and oversee case actions, timelines, and workflow processes, putting incident response (IR) right at your fingertips. Furthermore, you can effectively measure and report on the business implications of security automation, demonstrating the value of your investments and showcasing your team's contributions. Revelstoke significantly enhances the efficiency of security orchestration, automation, and response (SOAR), enabling teams to operate with greater speed, intelligence, and effectiveness. With its intuitive drag-and-drop functionality, numerous built-in integrations, and exceptional clarity into performance metrics, this platform revolutionizes the way security teams approach their tasks. Ultimately, Revelstoke empowers organizations to strengthen their security posture while maximizing resource utilization.

OES boasts high availability and scalability, making it suitable for managing growing deployment workloads, while also being adaptable enough to work seamlessly with various SDLC tool chains. It provides a user-friendly interface for defining custom stages that allow for simultaneous deployments across multiple targets, significantly reducing time spent on deployment. Actions such as rolling back, moving forward, or halting all parallel deployments can be performed effortlessly with just a click. Additionally, the platform enables automation of repetitive tasks within the SDLC process by allowing the creation of numerous child pipelines that can be triggered from a parent pipeline. With its modular design and API-based architecture, OES functions effectively as a central Continuous Delivery (CD) tool for numerous enterprises. This flexibility allows developers on different teams to easily connect external services with Spinnaker for streamlined deployment orchestration, enhancing overall productivity and collaboration. As a result, OES stands out as a powerful solution for optimizing deployment processes across various environments.

Align Financials stands out as a premier provider of IT financial transparency solutions on the ServiceNow platform. Drawing on extensive expertise in financial management, accounting, and platform capabilities, Align offers top-tier, real-time solutions that ensure transparency. Streamline IT budgeting and forecasting while effectively connecting IT departments with finance. Enhance the management of IT expenditures by refining contract and renewal processes throughout asset lifecycles. With confidence, allocate costs to end-users and provide a cost-efficient, justifiable IT billing system. The real-time insights generated from dashboards yield swift returns on investment, complemented by seamless integration into your existing infrastructure. Our team collaborates closely with you from the outset, equipping you with the knowledge needed to manage operations independently. Equip your organization with a comprehensive, real-time overview of all IT assets throughout their entire lifecycles, fostering continuous recovery of tangible savings year after year, ensuring it is not merely a one-off benefit but a sustained advantage. This holistic approach enables better decision-making and fosters financial accountability across departments.

Kindo has arrived, transforming the way we work forever. With just a few simple clicks, you can connect to any AI model, seamlessly integrate it with your existing applications, and delegate your repetitive tasks through efficient workflows. This innovative platform allows you to concentrate on the most rewarding aspects of your job, freeing you from the burden of mundane tasks. As the first self-service AI platform, Kindo securely links OpenAI's ChatGPT, Google Bard, Cohere Claude, or any AI model of your choice to your organization's data while maintaining privacy. Enhance your productivity with effortless AI-driven search capabilities, connect to over 200 SaaS apps, and easily construct no-code workflows powered by AI. By asking questions about your data, you can receive immediate answers, eliminating the need to sift through endless spreadsheets or wikis—Kindo effectively overlays AI tools onto your current applications to answer your most pressing inquiries. With Kindo, you’re not just working smarter; you’re revolutionizing your entire approach to tasks and information retrieval.

Streamlining the delivery process of DataStage minimizes time, expenses, risks, uncertainties, and stress. Make sure every job adheres to your coding standards, or tap into MettleCI's comprehensive library of best practices. You can manage your code effortlessly through Git right from the DataStage Designer interface, eliminating the need for any command line complications. Transition your code seamlessly from Development to Production with a fully automated delivery pipeline. Ditch the sequences and let MettleCI automatically create and execute your job schedules. Trust MettleCI to manage the rigorous testing process, ensuring your builds are deployable without issues. Enjoy a hassle-free experience with no command lines, complicated configurations, or hacking involved. Simplify the testing, building, and deployment processes with an intuitive point-and-click interface that enhances productivity. In this way, you can focus on innovation rather than getting bogged down by technicalities.

Focus on what truly matters by assessing risk, analyzing context, and eliminating duplicate events. Streamline the entire remediation process by incorporating automation, thereby reducing manual tasks significantly. Facilitate cross-departmental projects effortlessly while merging all issues from posture management and vulnerability assessment tools. By pinpointing common root causes, you can notably decrease the number of issues and gain comprehensive visibility along with detailed reporting. Collaborate effectively with remote teams using their preferred tools and ensure each engineer receives a tailored, relevant experience. Offer actionable remediation advice and practical coding tips that can be easily adjusted to fit your organizational framework. This centralized platform is constructed to promote effective remediation across various attack surfaces, tools, and stakeholders. With seamless integration into existing posture management and vulnerability solutions, Opus enhances the essential visibility that teams require. Additionally, by fostering a culture of collaboration and proactive problem-solving, organizations can significantly improve their security posture.

Minimize downtime for end-users by gaining a comprehensive understanding of their devices and the software installed on them. By assessing the age of computers and monitors, you can proactively manage your budget and mitigate risks, allowing for more informed decisions regarding which equipment needs replacement. Empower your service desk to efficiently handle break-fix issues by utilizing existing device warranties, which can lead to significant cost savings. Regularly upgrading, patching, or uninstalling user-installed software is essential for maintaining a secure environment. Adhering to company compliance standards not only reduces vulnerabilities but also enhances overall security. Identifying potential security weaknesses within your software inventory can be a challenging task at the user level, often leading to a sense of frustration, especially when addressing issues related to non-compliant software feels equally daunting. This comprehensive oversight ultimately facilitates a more robust IT management strategy.

Ensure robust IT services while enhancing team productivity through streamlined experiences. Accelerate issue resolution and foster innovation with the power of AI and machine learning, all accessible via a singular cloud platform designed for ease of use. Simplify your IT landscape by integrating services and tools, uniting the applications essential for delivering cutting-edge IT experiences. Leverage automation to manage critical processes from the Now Platform, which serves as a centralized system for organizational actions. Relieve your IT staff from routine burdens and improve efficiency. Utilize AI-driven insights to swiftly identify, monitor, and address incidents, while natural language virtual agents provide immediate solutions for repetitive service tasks. The IT Service Management (ITSM) framework offers robust capabilities to refine processes, enhance user experiences, and generate new value through innovative strategies. Ultimately, revolutionize your organization with a cohesive platform that unifies all enterprise functions. This transformation enables not just efficiency but also a strategic advantage in a rapidly evolving digital landscape.

Accelerate the launch of new enterprise applications, achieving it in half the time and at one-third the expense through low-code solutions. Rapidly develop low-code applications with increased participation from creators while minimizing complexity. Effectively expand user-friendly experiences across the enterprise environment in a secure manner. Utilizing App Engine as your low-code platform enables you to design solutions tailored to your operational needs. Efficiently produce digital workflow applications and extend their reach throughout the organization using a low-code framework. Expedite the deployment of creator-driven workflow applications for essential operations, leveraging best-practice templates and guidance within a comprehensive low-code development experience. Moreover, this streamlined approach allows teams to focus more on innovation and less on technical barriers.

Blink serves as a powerful ROI enhancer for security teams and business executives aiming to efficiently secure an extensive range of scenarios. It provides comprehensive visibility and coverage of alerts throughout your organization and security infrastructure. By leveraging automated processes, it minimizes noise and decreases the incidence of false alarms in alerts. Additionally, it scans for attacks while proactively detecting insider threats and vulnerabilities. Users can establish automated workflows that incorporate pertinent context, simplify communication, and shorten mean time to resolution (MTTR). Alerts can be acted upon to bolster your cloud security posture through no-code automation and generative AI. The platform also facilitates shift-left access requests, streamlines approval processes, and allows developers to work without hindrance, all while ensuring application security. Furthermore, it enables ongoing monitoring of applications for compliance with SOC2, ISO, GDPR, and other standards, helping to enforce necessary controls. This comprehensive approach not only improves security but also enhances operational efficiency across the board.

Enhance the efficiency of ServiceNow upgrades and testing through the use of intelligent test automation, DevOps practices, and comprehensive documentation, which allows developers to concentrate on more critical tasks. Sometimes, witnessing the capabilities firsthand is essential to understanding their value. Schedule a 30-minute introductory session with one of our knowledgeable product specialists, who will demonstrate how swiftly and effortlessly you can join the ranks of numerous other ServiceNow customers leveraging the AutomatePro app to expedite their upgrades and releases. In just 10 seconds after installing AutomatePro, you can initiate and execute your first automated test with ease. Our quickstart AI feature automatically generates a test scenario tailored to your specific ServiceNow configuration, removing the need for any tedious template adjustments. We believe this method is superior to providing generic templates that require modifications to align with your particular setup in ServiceNow. Moreover, AutomatePro effectively addresses the challenges associated with test maintenance by utilizing innovative 'model blocks,' ensuring a streamlined and adaptive testing process. With these advancements, the path to efficient testing and upgrades is clearer than ever.

With RiskApp, you can consolidate your application security data sources, streamline them, and eliminate duplicates, providing a clearer understanding of your individual AppSec posture. This platform not only aids in identifying where to focus your efforts but also allows you to establish your personalized Risk Appetite. RiskApp empowers organizations to unify their fragmented application security tools and processes into one cohesive platform, resulting in a singular source of truth regarding your security posture. By leveraging RiskApp's sophisticated analytics and insights, you can gain a comprehensive view of your application security, addressing everything from vulnerabilities to emerging threat trends. This enables you to make informed, data-driven decisions to strengthen your defenses against potential risks. Additionally, RiskApp enhances communication among teams through various collaboration tools and GRC, effectively breaking down barriers between developers and security personnel. Ultimately, this fosters a proactive security culture that encourages continuous improvement and adaptability in the face of evolving threats.

Transform your IT and enterprise workflows with AI-driven solutions that enable rapid service launches, enhance productivity, and create exceptional user experiences by reimagining ITSM/ESM through predictive and generative AI. Simplify operations, minimize complexity, foster collaboration throughout your organization, and accelerate business outcomes. By harnessing the power of predictive and generative AI, alongside automation and low-code/no-code solutions, you can significantly improve enterprise efficiency. Deliver an engaging, omnichannel experience that satisfies employees, partners, and customers alike. Achieve service request resolution up to 50% faster with agile ITSM/ESM functionalities on a unified, lightweight platform fueled by innovative AI technology. Expedite service management and deployment with intuitive low-code and no-code capabilities, allowing teams to swiftly adapt to changing needs. Automate your service requirements and eradicate manual operations with scalable solutions designed to accommodate teams of any size, paving the way for a more streamlined future. The integration of AI into your workflows not only optimizes processes but also empowers your workforce to focus on strategic initiatives.

Empowering all participants in the payment ecosystem to enhance their scheme compliance processes, Kajo allows users to manage the entire compliance life cycle in a single platform. By minimizing the administrative burdens associated with scheme compliance, users can easily gain a comprehensive view of their compliance status. The solution facilitates coordination of compliance efforts among both internal and external stakeholders while helping to mitigate the risks linked to non-compliance. What sets Kajo apart is its unique ability to provide access to all payment scheme publications, enabling users to identify which documents are pertinent and pre-selected for their needs. Additionally, our team of experts enriches these publications with further clarification and guidance, aiding in the interpretation of complex rules and requirements. Kajo also automatically assesses how scheme publications affect your organization, assigning relevant tasks to the appropriate stakeholders. With Kajo, you receive a clear overview of both current and future compliance statuses across your organization, ensuring you remain informed about any potential non-compliance challenges that may arise. This comprehensive approach not only simplifies compliance management but also fosters a proactive culture of compliance within your organization.

Harness the power of hyper-automation on a large scale with user-friendly no-code solutions and AI-crafted workflows. Gain access to an unparalleled integration library that provides every tool you could possibly need. Simply select your desired service from the Integrations library and start automating your processes. You can onboard and establish your initial workflows in just a matter of minutes. If you require assistance, utilize pre-built templates, engage with the AI assistant, or take advantage of the resources available at the Mindflow excellence center. By entering your requirements in straightforward text, you allow Mindflow to handle everything else seamlessly. Generate workflows tailored to fit your technological environment from any given input. With Mindflow, you can create AI-generated workflows designed to tackle any scenario, significantly minimizing the time required for development. This platform revolutionizes enterprise automation by offering an extensive array of integrations. You can effortlessly incorporate any new tool into our system in mere minutes, effectively overcoming the limitations imposed by conventional integration methods. Furthermore, seamlessly connect and orchestrate your entire tech stack, regardless of the tools you choose to utilize, ensuring a more efficient operational flow.

Receive insights grounded in data regarding your workforce, operational methods, and technological tools. Establish automation for intricate business workflows that span various systems and data sources. Streamline repetitive tasks to facilitate testing that proves challenging to accomplish manually. The HuLoop platform is designed to create, deploy, and oversee intelligent agents, functioning as a digital workforce that takes over mundane tasks your employees shouldn’t have to handle. By utilizing HuLoop's digital agents, you can achieve reduced costs, enhanced productivity, and greater job satisfaction among your team members. This platform provides a comprehensive view of your operational capabilities, enabling you to grasp and modify the interactions among your people, processes, and technologies. Moreover, it orchestrates and automates complex business processes across disparate systems and data, effectively reducing the reliance on human intervention. These agents not only execute and control tests but also verify expected results, ensuring quality and efficiency. Ultimately, automating these repetitive tasks allows your organization to focus on strategic initiatives rather than manual processes.

Introducing Ema, an all-encompassing AI employee designed to enhance productivity throughout every position in your organization. Her user-friendly interface inspires confidence and ensures precision. Ema serves as the essential operating system that enables generative AI to function effectively at the enterprise level. Through a unique generative workflow engine, she simplifies complex processes into straightforward conversations. With a strong emphasis on trustworthiness and compliance, Ema prioritizes your data's security. The EmaFusion model intelligently integrates outputs from various leading public language models alongside tailored private models, significantly boosting productivity while maintaining exceptional accuracy. We envision a workplace where fewer mundane tasks allow for greater creative exploration, and generative AI provides a unique chance to realize this vision. Ema effortlessly integrates with hundreds of enterprise applications, requiring no additional training. Furthermore, she adeptly interacts with the core components of your organization, including documents, logs, data, code, and policies, ensuring a harmonious workflow. By leveraging Ema, teams are empowered to focus on innovation and strategic initiatives rather than getting bogged down in repetitive tasks.

An AI agent designed to interpret information from your ticketing systems, customer relationship management tools, knowledge repositories, and release documentation can significantly enhance the efficiency of your support teams in ticket resolution. It streamlines the process by automatically directing tickets to the appropriate department based on their content. Transitioning from a reactive support model to a proactive one is possible by identifying potential issues before they escalate. Additionally, it organizes tickets into prevalent topics and patterns, thereby enriching knowledge bases to help decrease the overall ticket volume. BREVIAN AI agents come equipped with built-in security and safety features, eliminating the need for multiple product integrations to achieve enterprise readiness. They allow for the implementation of uniform controls that are independent of your data and models. Furthermore, business teams can integrate various agents to create an intelligent network that spans across their enterprise data. This solution also facilitates knowledge extraction from both structured and unstructured data, including images, enhancing overall data utility. Overall, leveraging such technology can lead to marked improvements in operational efficiency.

Rest easy knowing that Covalence safeguards your endpoints, network, and cloud services through a unified platform. Enhance your cybersecurity team’s skills by utilizing realistic virtual environments designed for training, assessment, practice, competition, and skill advancement. Collaborate with us to create a unique cybersecurity offering that draws in clients, boosts profit margins, and propels revenue expansion. The endpoint agent, built on decades of cybersecurity expertise, provides instantaneous threat detection, in-depth analysis, and proactive response functions. Covalence tailors its response to cyber threats based on your specific business needs and active response strategies. Users are promptly notified with essential information including the type of threat, its intensity, and the measures taken to address it, ensuring transparency and control during incidents. This comprehensive approach not only fortifies your defenses but also instills confidence in your clients regarding their security.

At Bedrock Security, seamless data protection allows businesses to safely harness the growth of cloud and AI data without hindering their operations. Begin your journey towards enhanced data security and progress beyond mere visibility. Leverage AI insights to gain a deeper understanding of your essential data while ensuring compliance with cloud and GenAI regulations through ready-to-use compliance frameworks. Since your data is dynamic—constantly evolving and shifting—it is imperative to conduct ongoing security evaluations. Effectively oversee remediation and response by incorporating behavior-driven anomaly detection, SIEM/SOAR integration, policy enforcement, and prioritization informed by data context. Advanced security programs can support seamless business activities while adeptly addressing risks to the organization’s brand, revenue, and reputation. Additionally, Bedrock’s AIR framework assists organizations in minimizing data use, streamlining identity and access controls, and enhancing data security measures. This comprehensive approach empowers companies to operate confidently in a rapidly changing digital landscape.

AI is transforming customer service now and for the foreseeable future – with our innovative AI platform, you can enter a new era of contact centers. We offer a comprehensive AI contact center solution that combines human expertise and artificial intelligence to redefine customer service for the next ten years. Parloa meticulously integrates and customizes the most effective AI tools, empowering you to achieve up to 15% enhanced results right from the start. Our platform comes equipped with a variety of common use cases that require no additional effort from your side. This empowers your business units to seamlessly access all necessary AI technologies independently of IT support. You can effortlessly implement your automation processes using a simple drag and drop interface, managing the AI capabilities without the need for coding. Our robust technical infrastructure guarantees complete oversight of every aspect of both calls and chats, delivering unmatched quality in automation. Additionally, this user-friendly approach ensures that both small and large businesses can leverage advanced AI solutions without a steep learning curve.

Achieve ongoing near real-time detection and identification of data in transit between third-party applications, equipped with remediation capabilities. Failing to consistently monitor third-party APIs may unwittingly give attackers an average of seven months to exploit vulnerabilities before you can identify and resolve an issue. Vorlon offers continuous surveillance of your third-party applications, detecting unusual activities in near real-time by processing your data every hour. Gain a clear understanding of the risks associated with the third-party apps utilized by your Enterprise, along with actionable insights and recommendations. You can confidently report progress to your stakeholders and board, ensuring transparency. Enhance visibility into your external applications and swiftly detect, investigate, and respond to unusual activities, data breaches, and security incidents as they occur. Additionally, assess the compliance of the third-party applications your Enterprise relies on with relevant regulations, providing stakeholders with solid proof of compliance. Maintaining effective security protocols is essential for safeguarding your organization against potential threats.

In the contemporary landscape, swiftly identifying potential vulnerabilities, consolidating, enhancing, and ranking them, followed by prompt action, is essential for strengthening our defenses against cyber threats. Maintaining this process as an ongoing effort is equally important. The Bizzy platform bolsters cyber security resilience through its capabilities in prioritization, automation, Big Data analytics, machine learning, and effective vulnerability management, allowing for continuous, rapid, and accurate responses. To effectively combat cyber attacks, it is crucial to be swiftly informed about vulnerabilities, which underscores the significance of the ability to connect the dots and act decisively. This ongoing capability is vital, as it ensures that organizations can adapt and respond to emerging threats. With its focus on prioritization, automation, and comprehensive data analysis, the Bizzy platform enhances the effectiveness of actionable vulnerability management features, thereby significantly contributing to improved security resilience.

Quickly identify, prioritize, and address threats to your security assets within minutes. Leverage Cyber asset attack surface management to enhance your visibility and oversee your entire cybersecurity inventory effectively. Uncover vulnerabilities across all your assets while bridging the gaps often left by traditional agent-based management solutions. Identify weaknesses in servers, clients, cloud environments, and IoT devices seamlessly. Octoxlabs utilizes agentless technology to amplify your visibility, offering over 50 API integrations. You can monitor the status of your installed application licenses at any time, including the number remaining, those already used, and renewal dates, all from a centralized location. Additionally, manage user data better by integrating with intelligence services, allowing for easy tracking of local accounts across all products. Discover devices that possess vulnerabilities yet lack security agents, ensuring that no threat goes unnoticed. Furthermore, this comprehensive approach empowers organizations to bolster their security posture and maintain a proactive stance against emerging risks.