Business Software for ServiceNow

For over 19 years, we have empowered our clients to enhance their decision-making regarding their most critical assets, enabling them to operate in a safe, sustainable, and profitable manner. Radiant facilitates the identification and safeguarding of these vital assets, thus promoting loss prevention and ensuring fiduciary accountability. The absence of a robust automated asset tracking system often results in unnecessary redundancies, increased costs, and cumbersome manual workflows. With the introduction of BLE, RFID, GPS, and various other tracking technologies, it has become feasible to keep a real-time inventory of all assets. Unlike many competitors, Radiant's solutions are infrastructure-free, allowing businesses to achieve immediate cost savings without the burden of expensive hardware investments. Furthermore, Radiant assists organizations in effectively implementing and evaluating evacuation strategies, contact tracing, and enhancing overall safety for individuals. By leveraging our advanced tracking technologies, clients can effortlessly streamline their asset management processes.

Check Point Exposure Management is a comprehensive cybersecurity solution designed to help organizations continuously identify, assess, prioritize, and remediate security exposures across their digital environments. Leveraging an intelligence-led approach, the platform combines vulnerability data, threat intelligence, attack surface visibility, business context, and security telemetry to provide a unified view of organizational risk. Rather than overwhelming teams with large volumes of alerts and vulnerabilities, it focuses on identifying the exposures most likely to be exploited by threat actors, helping security teams concentrate remediation efforts where they will have the greatest impact. The solution supports Continuous Threat Exposure Management (CTEM) strategies by integrating exposure discovery, threat correlation, prioritization, validation, and remediation into a continuous risk reduction workflow. Advanced capabilities include deep and dark web monitoring, threat actor intelligence, brand abuse detection, vulnerability prioritization, risk scoring, automated remediation validation, and multi-vendor integrations. Security teams can safely enforce corrective actions such as virtual patching, configuration hardening, threat indicator distribution, and exposure takedowns without disrupting business operations. By unifying visibility, intelligence, and action, Check Point Exposure Management helps organizations reduce mean time to remediation, improve security posture, strengthen compliance efforts, and proactively manage evolving cyber risks.

The Silo Team platform significantly simplifies the onboarding process, reducing the time it takes for new developers to become productive by fifty percent. It provides a well-defined onboarding plan for incoming developers, which leads to quicker value realization and a seamless transition to the engineering team. By facilitating immediate access to essential tools and knowledge from the very first day, Silo Team enables the rapid onboarding of developers at scale, while also clarifying the roles and responsibilities of all stakeholders involved. This approach not only accelerates productivity but also enhances employee retention and dramatically reduces onboarding costs. Users can effortlessly create customized onboarding flows through Silo Team’s intuitive drag-and-drop interface alongside a robust workflow engine. The platform allows for the comprehensive management of a software developer's entire lifecycle in one cohesive system. With high turnover rates costing the tech industry billions annually, our solution equips tech teams to oversee every aspect of the developer lifecycle, from recruitment to retention. By saving time and nurturing a sense of belonging within teams, Silo Team enhances overall productivity, marking a significant advancement in the development domain. This innovative platform represents a transformative step forward for organizations seeking to optimize their developer engagement strategies.

MIND represents a groundbreaking data security solution that automates data loss prevention (DLP) and insider risk management (IRM), enabling organizations to swiftly identify, detect, and thwart data leaks at machine speed. It actively locates sensitive information within files dispersed throughout various IT environments, whether the data is at rest, in transit, or actively in use. By pinpointing and addressing blind spots in sensitive data across IT ecosystems such as SaaS applications, AI tools, endpoints, on-premises file shares, and emails, MIND ensures comprehensive coverage. The platform continually monitors and assesses billions of data security incidents in real time, providing enriched context for each event and autonomously implementing remediation measures. Furthermore, MIND can automatically prevent sensitive data from leaving your control in real time or work collaboratively with users to mitigate risks while reinforcing your organization's policies. With its capacity to integrate seamlessly with diverse data sources across your IT infrastructure, MIND consistently reveals vulnerabilities in sensitive data, enhancing overall security posture. The innovative features of MIND not only protect valuable information but also foster a culture of compliance and awareness among users.

Salesforce Data 360 is a real-time enterprise data engine designed to transform disconnected data into actionable intelligence. It unifies customer and operational data from multiple systems into a comprehensive business view. Using Zero-Copy architecture, organizations can activate live data directly from their existing warehouses without duplication. The platform supports both structured and unstructured data, including text, images, and streaming events. Identity resolution and data harmonization tools create consistent, reliable customer profiles. Governance features enforce privacy policies and compliance rules automatically. Data 360 enables dynamic audience segmentation and predictive modeling for smarter decision-making. Teams can trigger automated workflows based on real-time data changes. Insights can be shared securely with marketing platforms, analytics tools, and data warehouses. Data 360 empowers enterprises to activate trusted data across every channel and department.

Regardless of the location of your data, it should empower you to achieve improved results. Enhance these outcomes by linking, exploring, and enriching your data effectively. Convert your data into practical insights and actionable information that can drive decisions. Ensure that your data remains accessible for every application you require. By uniting all of your disparate data sources, both structured and unstructured, you can attain a comprehensive view and oversight of your organizational data environment. Leverage no-code and low-code platforms to make data manipulation straightforward and inclusive for everyone. Provide valuable services to your organization by building a network of information that might otherwise stay concealed in separate data silos. The data fabric functions as a bridge, facilitating seamless and secure data transfer among various departments, databases, and platforms, regardless of their foundational technology. Manage expenses effectively while maintaining robust security measures. Avoid allowing your applications to dictate the processing location of your data. Objective 3Sixty is versatile, capable of being implemented either on-premises or in a cloud environment, ensuring flexibility for your organizational needs. This adaptability allows users to choose the most suitable setup based on their specific operational requirements and strategic goals.

One innovative platform aims to merge the digitization of business processes with low and no-code AI development, enabling the swift creation of robust enterprise applications. It empowers businesses to become fully autonomous. Unlike traditional orchestration platforms, DeepOpinion serves as an intelligence layer that enhances the capabilities of global orchestration platforms by efficiently processing unstructured data, which significantly boosts straight-through processing rates for intricate cognitive tasks. The design of DeepOpinion allows for the transformation of various forms of unstructured data—such as documents, emails, and tickets—into automated business actions. This platform facilitates the automation of complex knowledge tasks, allowing companies to streamline operations with advanced AI-driven applications. With tools like the validation hub for exception handling and performance enhancement, along with the coworker hub that acts as a supportive partner throughout the workflow, DeepOpinion sets a new standard in text and document process automation, outshining competitors in RFP scenarios. Its unique capabilities make it a valuable asset for organizations seeking to optimize their operational efficiency.

Refold.ai is a full-stack AI integration platform that solves enterprise integration challenges by automating workflow creation, data mapping, and testing across hybrid environments. It enables software teams to build complex multi-step workflows and manage legacy systems such as SAP, Oracle Fusion, and Workday Finance with ease. Its unique memory graph technology anticipates API version conflicts and endpoint failures while offering real-time adaptation and self-healing workflows. Refold’s marketplace supports instant integration with 100+ enterprise applications, complemented by seamless authentication, audit trails, and observability features. The platform can be deployed on cloud, self-hosted, or within customer environments, supporting major cloud providers and air-gapped networks. Refold accelerates integration delivery, helping teams reduce delays, improve scalability, and win enterprise deals faster. Use cases include solution engineering to build demos, professional services to speed delivery, product teams to embed integrations, and AI teams powering internal agents. With certifications like SOC 2, ISO 27001, GDPR, and HIPAA compliance, Refold ensures enterprise-grade security.

In today's fast-paced market, capturing customer attention is increasingly challenging, forcing marketing and customer experience (CX) leaders to drive growth while managing limited time and resources. Pendula harnesses the vast capabilities of generative AI to equip teams with the tools necessary to foster adaptive and impactful two-way customer interactions, ultimately inspiring, engaging, and retaining customers on a larger scale. Positioned as a central figure in the dialogue between businesses and their clientele worldwide, Pendula offers intuitive drag-and-drop features that enable teams to maximize their productivity. By facilitating intelligent action based on real-time data, Pendula activates your entire data ecosystem, making it a cornerstone of next-generation customer engagement and retention strategies. Through its innovative workflow studio, the only constraints are those of your imagination, allowing users to select data sources that highlight crucial moments for their customers, thus enhancing the overall experience. This approach not only streamlines communication but also cultivates deeper relationships between brands and their audiences.

xtype enhances the capabilities of ServiceNow platform teams by enabling quicker innovation, managing multiple instances effectively, minimizing backlogs, ensuring compliance, and mitigating operational risks. This innovative product transforms the processes of backing up and restoring ServiceNow instances, significantly cutting down preparation time while boosting accuracy through its automatic identification of backup and restoration needs. With xtype, users gain exceptional visibility into their ServiceNow environment, as it offers a dynamic shared view of backup and restore plans that facilitates real-time collaboration and keeps everyone informed about ongoing tasks. This alignment among team members fosters a cooperative atmosphere and improves overall efficiency in managing responsibilities and tracking clone statuses. Additionally, xtype provides a specialized visibility tool for managing multiple instances of the ServiceNow landscape, enabling users to quickly detect and address any version discrepancies within just minutes. By streamlining these critical processes, xtype not only enhances operational effectiveness but also empowers teams to focus on more strategic initiatives.

OTbase serves as a comprehensive productivity and collaboration solution designed to enhance your path towards secure and resilient operational technology (OT) networks. This innovative tool allows cyber security professionals and engineers to effectively manage the intricacies of OT networks that may feature hundreds of thousands of devices. Beyond merely inventorying your OT systems automatically, OTbase also functions as a platform that facilitates the organization, planning, and documentation of your digital transformation efforts. With OTbase, users gain complete visibility into every facet of their OT networks, encompassing everything from intricate configuration specifics to overarching key performance indicators displayed in a CISO dashboard. This powerful tool equips cyber security specialists, control engineers, maintenance personnel, plant planners, process engineers, and SOC analysts with immediate access to the critical information they require, thus streamlining their workflow and enhancing decision-making processes. Additionally, the collaborative features of OTbase foster teamwork and communication among diverse roles, ensuring that all stakeholders can contribute effectively to the network's security and efficiency.

Utilize DeepStream's cloud-based platform to create and oversee your RFPs, RFQs, and RFIs, enabling you to save valuable time, cut costs, and conduct transactions with assurance. By using DeepStream, your procurement team can escape the frustrations of manual source-to-contract processes and refocus on strategic initiatives that enhance business value. As a top-tier e-sourcing solution, we empower teams to efficiently transition from defining business needs to selecting suppliers and managing contracts seamlessly. Plan your RFx procedures, inviting, evaluating, and negotiating with suppliers all within our innovative platform. Develop contracts directly from your accepted Requests, ensuring a streamlined and traceable source-to-contract workflow. Share your specific needs, initiate a search, and discover a fresh selection of suppliers in mere minutes, revolutionizing your procurement approach. Embrace the future of sourcing with DeepStream and transform the way you manage supplier relationships and contract negotiations.

ServiceNow's AI Agents are self-sufficient systems integrated into the Now Platform, aimed at executing repetitive tasks that were once managed by human workers. These agents engage with their surroundings to gather information, make informed decisions, and carry out tasks, leading to improved efficiency over time. By utilizing specialized large language models along with a powerful reasoning engine, they gain a comprehensive understanding of various business contexts, which fosters ongoing enhancements in performance. Functioning natively across diverse workflows and data platforms, AI Agents promote complete automation, thereby increasing team productivity by coordinating workflows, integrations, and actions within the organization. Companies have the option to implement pre-existing AI agents or create personalized ones to meet their unique requirements, all while operating smoothly on the Now Platform. This seamless integration not only streamlines processes but also enables employees to devote their attention to more strategic initiatives by relieving them of mundane tasks, ultimately driving innovation and growth within the organization. As a result, the implementation of AI Agents represents a significant step towards transforming workplace efficiency.

Effortlessly convey your security stance to clients and prospects while streamlining your processes. With Skypher’s AI-driven security questionnaire automation software, you can save precious time and close more deals. This innovative AI Questionnaire Automation Tool empowers you to tackle intricate questionnaires with just a single click, freeing up hours of your day. Centralize and manage all your security information—from knowledge bases and documents to past projects and custom online wikis or external data sources—within one comprehensive platform. Not only will this approach accelerate the initiation of your proofs of concept and contracts, but it will also enhance the trust your clients place in you regarding cybersecurity matters. Harness the capabilities of AI in a user-friendly, collaborative environment equipped with detailed access controls, allowing you to complete and return questionnaires in under two hours. This efficiency positions you as a leader in the cybersecurity field, ensuring that your clients feel secure and informed.

The Collective Defense Platform from IronNet utilizes sophisticated AI-powered Network Detection and Response (NDR) technology to identify and prioritize unusual activities within the specific environments of individual enterprises. By examining threat identifications across its community, the platform uncovers widespread attack trends and offers anonymized intelligence to all members in real-time, equipping them with early warnings of potential threats. This collaborative effort allows companies and organizations from various sectors to enhance their defense strategies collectively, enabling them to recognize and combat similar threats more effectively. When entities join forces to detect, exchange intelligence, and counter threats in real-time, they establish a united defense network. Learn how IronNet's Collective Defense platform, which is underpinned by the IronDome and IronDefense solutions, empowers organizations to fully embrace and benefit from this collaborative defense mechanism. By fostering a sense of community and shared responsibility, the platform ultimately strengthens the overall security landscape for all participants.

Rhino.ai serves as a comprehensive AI platform that facilitates the transition from outdated systems to innovative applications more efficiently and economically, covering everything from initial discovery to final deployment. The automated discovery feature uncovers the complete context of your legacy systems, which in turn aids in making quicker decisions. You can seamlessly migrate to a technology stack that aligns with your objectives, whether that involves SaaS, low code/no code solutions, open source options, or cloud-native environments. By streamlining modernization processes, you can significantly reduce the time it takes to achieve value. The platform allows you to manage every phase—discovery, design, coding, and deployment—within a single integrated environment. It efficiently extracts business requirements from your existing legacy applications, documentation, code, and other apps. Moreover, you can visualize all requirements, workflows, business logic, and data structures associated with your applications, allowing for enhanced clarity and understanding. This visualization enhances your ability to reengineer, modernize, and rationalize your application requirements and future architectures, ensuring a robust framework for ongoing development. Ultimately, Rhino.ai empowers organizations to embrace digital transformation with confidence and agility.

Polarity serves as a dynamic overlay that simultaneously scans countless sources to enhance analysis efficiency by enriching various tools and workflows. By empowering users to add and enrich information, it ensures that teams and organizations remain aligned and minimizes the chances of redundant efforts. When a user annotates any data today, their colleagues can view that note the next time they access the same information. This tool allows users to conduct a single search and discover everything their organization knows about a specific piece of data, encompassing both internal and external insights. Tasks that previously required managing 50 tabs and consuming significant time can now be accomplished with just one tab in a mere two seconds, allowing users to concentrate on completing their work rather than hunting for context. Additionally, Polarity can be linked to over 200 tools within a user's ecosystem or to external open-source applications. With its adaptable integration framework, anyone is capable of swiftly creating a custom integration to gain visibility into any dataset they require. As a result, Polarity not only streamlines workflows but also fosters collaboration across teams, making information sharing seamless and efficient.

Espressive's Barista Agent Co-Pilot is an AI-driven tool aimed at improving service desk efficiency by smoothly integrating with platforms like ServiceNow, CXone, AWS Connect, and Genesys. It boasts capabilities such as New Ticket Enrichment, which leverages AI to forecast ticket details and access pertinent knowledge, along with Barista Live Translation that allows agents to engage in effective multilingual communication. Agents have the ability to interact with BaristaGPT within their tickets or chats, offering them prompt assistance and automation features. The solution also encompasses Automatic Knowledge Generation, which produces new knowledge articles from resolved tickets, thereby enhancing future problem-solving efforts. By decreasing the mean time to resolution (MTTR), boosting first call resolution rates, and reducing escalations, Barista Agent Co-Pilot significantly improves agent efficiency while also streamlining the training process for new staff members. Ultimately, this innovative tool not only optimizes operational performance but also empowers agents to deliver superior service experiences.

TeamworkAR is an advanced augmented reality platform tailored for enterprises, aiming to improve collaboration, training, and customer engagement within the workforce. It features real-time AR collaboration tools such as shared workspaces, videoconferencing, remote assistance, and hands-free AI-driven voice search, enabling fluid communication among teams. With an array of visualization tools like rotation, drawing, annotation, and image recognition, the platform fosters captivating environments that mirror real-life experiences. TeamworkAR further integrates seamlessly with service ticket systems, eLearning modules, and learning management platforms, creating a versatile solution for diverse business requirements. Enhanced analytics functionalities empower users to save AR sessions, log compliance timestamps, and assess the engagement levels with educational content. Additionally, the platform offers specialized AR content development services, providing comprehensive solutions without relying on external agencies or additional development personnel, ultimately streamlining the process for businesses looking to leverage augmented reality effectively.

Akitra Andromeda represents a cutting-edge, AI-driven compliance automation solution aimed at simplifying the complex landscape of regulatory compliance for organizations, regardless of their size. It accommodates an extensive array of compliance standards such as SOC 2, ISO 27001, HIPAA, PCI DSS, SOC 1, GDPR, NIST 800-53, along with tailored frameworks, allowing businesses to maintain ongoing compliance with ease. With more than 240 integrations available for major cloud services and SaaS applications, it effortlessly fits into existing operational processes. The platform’s automation features significantly lower the expenses and time involved in traditional compliance management by automating the processes of monitoring and gathering necessary documentation. Additionally, Akitra offers an extensive library of templates for policies and controls, which aids organizations in developing a thorough compliance program. Its continuous monitoring functionality guarantees that assets are not only secure but also remain compliant at all times, providing peace of mind for businesses. Ultimately, Akitra Andromeda empowers companies to focus on their core operations while seamlessly managing their compliance obligations.

Unframe is an all-in-one enterprise AI solution that allows businesses to quickly create and implement customized AI applications designed specifically for their individual needs. By providing contextual understanding in AI interactions, Unframe improves model accuracy while minimizing the need for extensive data sharing. This platform enables companies to build secure and scalable AI applications within hours, effectively tackling issues like complexity, security, and compliance that can impede the adoption of AI technologies. It effortlessly integrates with current systems, facilitating connections to various SaaS platforms, databases, and file formats, which ensures compatibility across a wide range of technological environments. With a focus on security, Unframe guarantees that data remains within the company’s control unless shared intentionally, thus upholding confidentiality and adherence to regulations. By delivering a comprehensive solution for a variety of AI applications, Unframe empowers businesses to innovate rapidly and effectively, surpassing the challenges posed by generic software and convoluted implementation processes. This unique approach not only streamlines the AI development journey but also fosters an environment where enterprises can thrive in an increasingly digital landscape.

Optum AI Marketplace is a meticulously curated platform of AI-driven solutions aimed at revolutionizing healthcare by equipping payers, providers, and partners with innovative tools to enhance outcomes in a more efficient manner. This marketplace encompasses a wide variety of products and services spanning several categories, including patient and member engagement, claims and eligibility, care operations, payment and reimbursement, and analytics. Among its standout offerings is the prior authorization inquiry API, which allows payers to verify a patient’s authorization status instantly, alongside SmartPay Plus, an electronic cashiering platform designed to simplify the payment process for patients and optimize collections. Moreover, Optum Advisory Technology Services lends expert assistance for organizations undergoing digital transformation, covering areas such as system selection, procurement, and the implementation of AI solutions. The marketplace also collaborates with esteemed resellers, including ServiceNow, to deliver state-of-the-art solutions tailored for the healthcare sector. Ultimately, Optum AI Marketplace serves as a vital resource for organizations striving to improve their operational effectiveness and patient care delivery.

LightOn presents a generative AI solution aimed at enterprises, facilitating the smooth incorporation of AI functionalities into business processes while prioritizing data security. This innovative platform includes features such as private conversations with advanced language models, improved information retrieval through Retrieval-Augmented Generation (RAG), and the ability for organizations to customize AI applications according to their unique requirements. Moreover, Paradigm ensures secure hosting that adheres to SOC 2, ISO 27001, and HIPAA compliance, offering comprehensive user management, stringent access controls, and detailed audit logs. With a straightforward pricing model for predictable expenses and adaptable plans that align with your usage, LightOn provides expert assistance to ensure successful implementation. Additionally, the system offers tailored solutions specific to your organization, along with thorough tracking of activities and dedicated reporting. This enables businesses to remain effortlessly compliant with high-level enterprise standards, thus promoting an environment of trust and efficiency.

Exaforce is an innovative SOC platform that significantly boosts the effectiveness and efficiency of security operations center teams by a factor of ten, leveraging the power of AI bots and sophisticated data analysis. By employing a semantic data model, it proficiently processes and scrutinizes vast amounts of logs, configurations, code, and threat intelligence, which enhances the reasoning capabilities of both human analysts and large language models. This semantic framework, when integrated with behavioral and knowledge models, allows Exaforce to autonomously triage alerts with the precision and reliability of a seasoned analyst, dramatically shortening the alert-to-decision timeline to mere minutes. Furthermore, Exabots streamline monotonous tasks such as obtaining confirmations from users and managers, probing into historical tickets, and cross-referencing with change management platforms like Jira and ServiceNow, which not only alleviates analyst workload but also minimizes burnout. In addition, Exaforce provides cutting-edge detection and response solutions tailored for essential cloud services, ensuring robust security across various platforms. Overall, its comprehensive approach positions Exaforce as a leader in optimizing security operations.

Dropbox Dash is an innovative content management and universal search platform powered by AI, aimed at enhancing productivity by integrating all your tools, content, and applications within a cohesive interface. By utilizing this platform, users can effortlessly discover, categorize, and share information across a multitude of platforms. With the ability to swiftly find files, emails, calendar events, and tasks from all linked applications using natural language queries, the process becomes significantly more efficient. Users receive succinct, AI-generated answers to their inquiries, allowing them to access the required information without the hassle of sifting through numerous documents. The platform also allows for the creation of intelligent collections of related content, simplifying the organization and sharing of resources among colleagues, clients, and vendors alike. Moreover, it features a centralized dashboard that highlights recent activities, upcoming meetings, and tailored shortcuts, thereby optimizing daily workflows. Additionally, users can oversee and manage permissions across various cloud applications from one unified interface, ensuring that sensitive data remains protected and accessible only to authorized personnel. This comprehensive approach not only enhances productivity but also fosters better collaboration and communication within teams.