Business Software for ServiceNow

3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.

Activu makes all information visible, collaborative, proactive, and proactive to those who are responsible for monitoring critical operations or incidents. Our customers can instantly see, share, respond, and discuss events in real time, with context to improve incident response, decision making, and management. Software, systems, as well as services from Activu are a benefit to billions of people all over the globe. Activu was founded in 1983 by the first U.S.-based firm to develop video wall technology. Today, more than 1,000 control rooms rely on it.

Tellennium, a company that manages enterprise expenses, is formerly known as telecom expense management (TEM). It provides technology and expertise to help companies efficiently manage recurring telecom, mobile, and other technology costs. Management of Things™ has been named the AOTMP's most popular IT solution of 2021. Our SaaS solution, powered by our MoT technology platform, is designed to assist modern-day businesses in managing their communications network services and assets as well as expenses. Our solution gives TEM teams full visibility and control of their network operations and spending. The technology facilitates automation workflows and allows for the identification of billing errors and network optimization possibilities, which in turn leads to expense management savings for the company. Our MoT technology platform supports TEM requirements and expands capabilities for 21st century into what we call the Management of Things.

Connect securely to any platform, device, or network. No matter what industry, most network data breaches are caused by unsecured remote access points. Impero Connect's security features are built from the ground up to exceed compliance and security standards. They can also be customized to meet your business's specific needs. Multiple remote access points can be costly and increase your network vulnerability. Impero Connect consolidates access to support devices and end users across your network as well as the Internet. Multi-factor authentication and customisable security credentials give you one tool for accessing internal and external resources. Our broad platform support allows for fast, flexible access via a single interface.

EPIC by HOC is a robust, AI-enabled platform tailored for the evolving needs of the modern Office of the CFO. Designed with flexibility in mind, EPIC empowers finance teams to automate processes, unify data across systems, and gain real-time, actionable insights—without overhauling existing infrastructure. Whether you're struggling with fragmented reporting, multi-entity data silos, or delayed decision-making, EPIC serves as a centralized financial intelligence hub to streamline operations and enhance control. Built for Finance Teams: - Automate GL postings, reconciliations & compliance workflows - Seamlessly integrate with ERP, ETRM & other systems - Ask finance questions in plain English via NLQ (Natural Language Query) - Leverage AI-like analysis to identify trends, risks & savings opportunities Why Choose EPIC? ✅ Seamless Integration with Existing Systems ✅ Centralized Multi-Entity Data Management ✅ Flexible, Real-Time Reporting ✅ Audit-Ready Accuracy & Speed ✅ Minimal Manual Intervention ✅ Tailored to Your Business Processes With 20+ years of experience serving the Energy and Financial Services industries, HOC delivers enterprise-grade solutions you can trust. Get in touch with us to know more.

Meet the Galileo Suite: a better way to monitor and measure the health of your environment. It automatically visualizes your asset relationships, analyzes your device health, and displays it in a single view so you can quickly remediate issues and get on with your day. Join the smart IT teams that rely on the Galileo Suite to make smarter, faster decisions to keep their systems running optimally and their business growing. Full-Stack Monitoring and Visibility. Reimagined. From basic monitoring to immersive 3D exploration, identify and resolve your IT issues faster than ever with the Galileo Suite. Try Galileo for 🆓 FREE 🆓 today.

Zenoss Cloud stands out as a pioneering SaaS-based intelligent platform for IT operations management, capable of streaming and normalizing all machine data, which fosters the development of context essential for averting service disruptions in intricate and contemporary IT settings. By utilizing Zenoss, enterprises can redirect their focus towards business growth, alleviating the burdens that hinder their architecture and operations teams. Organizations leveraging Zenoss are empowered to eradicate infrastructure blind spots, anticipate the repercussions on business services prior to outages, and expedite incident resolution, all while scaling to meet the demands of their operations. Designed specifically for today's IT infrastructures, Zenoss Cloud transforms the way businesses manage their systems and services. Together, we can explore potential collaborations to enhance operational efficiency and resilience.

DBmaestro's DevOps Platform allows for safe implementation of CI/CD in Oracle, MS-SQL databases, DB2, PostgreSQL databases, MySQL databases, and MS-SQL databases. DBmaestro applies DevOps best practices directly to the database, resulting in a new level for speed, efficiency and security as well as process integration. DBmaestro's solutions allow organizations to safely and methodically deploy databases. This increases development team productivity and accelerates time-to-market. Unplanned database downtime is eliminated. The platform includes several key features that make it more valuable than its parts: repeatable release automation and database version control. Governance and security modules can also be added. A business activity monitor is another example of how the platform can combine these key features. It gives you complete database oversight from one source, which is a significant advantage over the competition. DBmaestro's platform with zero friction seamlessly complements all major databases without the need for database engineering teams To change their core processes.

Uptycs presents the first unified CNAPP and XDR platform that enables businesses to take control of their cybersecurity. Uptycs empowers security teams with real-time decision-making driven by structured telemetry and powerful analytics. The platform is designed to provide a unified view of cloud and endpoint telemetry from a common solution, and ultimately arm modern defenders with the insights they need across their cloud-native attack surfaces. Uptycs prioritizes responses to threats, vulnerabilities, misconfigurations, sensitive data exposure, and compliance mandates across modern attack surfaces—all from a single UI and data model. This includes the ability to tie together threat activity as it traverses on-prem and cloud boundaries, delivering a more cohesive enterprise-wide security posture. With Uptycs you get a wide range of functionality, including CNAPP, CWPP, CSPM, KSPM, CIEM, CDR, and XDR. Shift up with Uptycs.

AVX ONE stands out as a cutting-edge SaaS platform for managing the lifecycle of certificates within enterprise environments, specifically catering to PKI, IAM, security, DevOps, cloud, and application development teams. By offering enhanced visibility, automation, and control over certificates and keys, AVX ONE fosters crypto-agility, allowing organizations to swiftly adapt to cryptographic shifts, counteract potential threats, avert service interruptions, and gear up for the era of Post-Quantum Cryptography. Through a single, cohesive platform, AppViewX delivers immediate benefits with comprehensive CLM across enterprises, facilitating automation for Kubernetes and container TLS, providing scalable PKI-as-a-Service, simplifying the modernization of Microsoft PKI, ensuring secure code signing, bolstering IoT identity security, managing SSH, and preparing for Post-Quantum Cryptography (PQC) while leveraging AI and ML capabilities to mitigate risks in intricate hybrid, multi-cloud, and edge scenarios. Furthermore, the integration of these features allows organizations to maintain a robust security posture while seamlessly navigating the complexities of modern technological landscapes.

Achieving comprehensive relevance across various domains such as Websites, Ecommerce, Services, and workplaces is crucial. Each search, recommendation, and interaction contributes to an improved experience. Our mission is to empower businesses to create the relevant encounters that users anticipate. With the Coveo Relevance Cloud, foundational relevant search marks just the start. Leverage self-optimizing AI that adapts based on every click and inquiry at all interaction points. This ensures you can provide progressively enhanced experiences, recognizing search relevance from the very first day and expanding to complete 360° Relevance. Every interaction offers insights into customer desires, allowing you to present them with pertinent product results and personalized content recommendations that they’ll be eager to 'add to cart.' Speed up connection to the most relevant answers through AI-driven customer self-service and AI-supported agent responses. Coveo excels in functionality, offering a wide array of features including intuitive drag-and-drop UI customizations, versatile headless APIs, and many additional capabilities, making it easier than ever for businesses to thrive in a competitive landscape.

AvePoint is the only provider of complete data management solutions for digital collaboration platforms. Our AOS platform boasts the largest software-as-a-service userbase in the Microsoft 365 ecosystem. AvePoint is trusted by more than 7 million people worldwide to manage and protect their cloud investments. Our SaaS platform offers enterprise-grade support and hyperscale security. We are available in 12 Azure data centers. Our products are available in 4 languages. We offer 24/7 support and have market-leading security credentials like FedRAMP and ISO 27001 in-process. Organizations that leverage Microsoft's comprehensive and integrated product portfolio can get additional value without having to manage multiple vendors. These SaaS products are part of the AOS platform: o Cloud Backup o Cloud Management o Cloud Governance o Cloud Insights o Cloud Records Policies and Insights o MyHub

SureCloud is a leading provider of cloud based, integrated GRC (Governance, Risk & Compliance) products and cybersecurity services. SureCloud’s Aurora platform helps organizations effectively manage information security risks and gain complete visibility of their operations. The highly innovative platform provides powerful insights to help your organization stay ahead of threat actors and constantly evolving compliance standards. With Aurora’s out-of-the-box automation capabilities, transform your efficiency and dramatically reduce your operating costs.

Data visibility and control for security, compliance, privacy, and governance. BigID's platform includes a foundational data discovery platform combining data classification and cataloging for finding personal, sensitive and high value data - plus a modular array of add on apps for solving discrete problems in privacy, security and governance. Automate scans, discovery, classification, workflows, and more on the data you need - and find all PI, PII, sensitive, and critical data across unstructured and structured data, on-prem and in the cloud. BigID uses advanced machine learning and data intelligence to help enterprises better manage and protect their customer & sensitive data, meet data privacy and protection regulations, and leverage unmatched coverage for all data across all data stores.

Runecast is an enterprise IT platform that saves your Security and Operations teams time and resources by enabling a proactive approach to ITOM, CSPM, and compliance. Your team can do more with less via a single platform that checks all your cloud infrastructure, for increased visibility, security, and time-saving. Security teams benefit from simplified vulnerability management and regulatory compliance, across multiple standards and technologies. Operations teams are able to reduce operational overheads and increase clarity, enabling you to be proactive and return to the valuable work you want to be doing.

LumApps is a cloud-based employee experience platform that enables communication between employees, allows users to access Google's search functionality within a repository of company files and lets users share files, information and comments. What LumApps can do for you: - Connect and engage all your employees, including frontline workers - Align your company around one shared company culture - Enable today’s largest enterprises to align, engage and empower their employees - Deliver a tailored experience to each employee to maximize engagement and productivity - Communicate with and empower your employees where ever they are LumApps offers services on an annual subscription basis that includes support via email and through an online help desk.

Armis Centrix™ unifies cybersecurity operations by delivering continuous discovery, monitoring, and protection of every asset across complex hybrid networks. Its AI-powered intelligence engine enables security teams to detect unmanaged devices, assess vulnerabilities, and mitigate risks before attackers can exploit them. Organizations can manage IT systems, industrial OT environments, medical IoMT fleets, and IoT devices from a single platform with zero blind spots. The platform supports both on-premises and SaaS deployments, making it flexible for industries like healthcare, utilities, manufacturing, and critical infrastructure. VIPR Pro enhances the platform with automated remediation workflows, helping teams prioritize issues based on real-world threat activity. Early Warning intelligence provides insight into vulnerabilities actively being weaponized, ensuring organizations can act ahead of threats. Armis Centrix™ also improves business outcomes by increasing operational efficiency, supporting compliance, and strengthening resilience. Trusted by global enterprises and recognized by Gartner and GigaOm, Armis Centrix™ is built to meet the cybersecurity demands of modern digital environments.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

Manual onboarding breaks down at volume: forms resent, candidates going dark, and compliance requirements shift with nobody catching them until it's a problem. Click Boarding automates every employee transition, preboarding, onboarding, offboarding, crossboarding, and M&As, sitting between your ATS and HRIS so employee data syncs automatically and compliance stays current without manual tracking. Now, you stop chasing process and start having it work for you. And with built-ins like eSignature, I-9 verification, tax form wizards, and an easy-to-use interface that doesn't demand complex training or an IT ticket anytime you want to make a change. All on a SOC 2 Type II, ISO 27001, and GDPR compliant platform built for teams with large transition volumes.

Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards

Enhancing employee engagement is crucial for effective change management that lasts over time. By dedicating just half an hour with one of our specialists, you can discover strategies to ensure complete adoption by your teams and maximize the return on investment for your initiatives! What sets InsideBoard apart as the pioneering digital change management platform? It empowers you to provide a tailored, employee-focused experience that rivals the engagement levels found in consumer interactions. Additionally, you can craft a seamless and user-friendly journey by integrating essential engagement metrics for all your anticipated changes within a unified platform. With our Key Success Indicators, you have the ability to define and assess what success entails for your projects by evaluating the uptake and effectiveness of new practices. This holistic approach not only fosters a culture of continuous improvement but also drives sustainable growth within your organization.

Teneo.AI is a market-leading agentic AI platform built to fully automate enterprise customer service. It delivers intelligent AI agents that manage voice and digital interactions with up to 99% resolution accuracy. Designed for speed, Teneo enables organizations to launch pilots in weeks and reach production rapidly. The platform supports omnichannel engagement across voice, chat, apps, and email from a single environment. Voice AI capabilities allow enterprises to handle millions of interactions every month without service disruption. Teneo integrates easily with existing contact center and enterprise systems through open APIs. Built-in analytics provide actionable insights to continuously optimize performance. Enterprise-grade security and governance ensure compliance with internal and regulatory requirements. Organizations achieve significant cost savings while improving first-contact resolution and CSAT. Teneo helps enterprises progress from automation to fully agentless customer service operations.

Rezolve.ai is a modern Agentic AI solution built for enterprise IT, HR, and FinOps teams looking to automate support operations and improve employee experiences across digital and voice channels. Using multi-agent AI orchestration, Rezolve.ai enables organizations to automate ticket handling, execute workflows, surface enterprise knowledge, and resolve repetitive service requests with minimal manual effort. The platform supports employee interactions across Microsoft Teams, Slack, email, chat, mobile, and voice interfaces. Core capabilities include autonomous service resolution, conversational workflow automation, AI-powered enterprise search, AI voice support, AI Ops automation, and no-code AI agent deployment. Rezolve.ai integrates with enterprise technologies such as ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, and Confluence, helping organizations modernize service delivery while continuing to leverage existing systems and infrastructure investments.

For effective IoT connectivity, reliable and high-speed connections are essential. MobileWare champions innovative customer connectivity through straightforward and manageable mobile solutions that are easy to implement. We offer comprehensive end-to-end connectivity and IoT solutions tailored for enterprises at MobileWare. Leveraging top-tier IoT connectivity technologies, we enhance your business's mobility, wireline, IoT, and security needs. Our proprietary MobileWare Single SIM™ ensures seamless and secure connections for all endpoints, enabling customer interactions across the globe. When seeking global IoT connectivity, it’s crucial to have a network that maintains your business's connectivity in extreme weather conditions or the most isolated areas. This commitment is the foundation of MobileWare’s mission: to provide your business with a truly global IoT network that spans various regions of the world. Additionally, our secure and scalable mobile IoT connectivity empowers you to expedite the launch of your products and services into the marketplace. With MobileWare, your business is equipped to thrive in the ever-evolving digital landscape.

Hyland RPA is an end-to-end automation suite designed to empower an enterprise in the digital transformation journey by automating tasks and streamlining the overall business processes implementation. It features Hyland RPA Attended Automation , which puts the power of task automation in the hands of the business user, enabling the user to remain engaged in the core business process or application while Attended Automation digital assistant performs related required tasks