Business Software for ServiceNow

Polaris self-driving professional services automation (PSA) employs cutting-edge technology to assess real-time data and provide insights to maintain project timelines, resource allocation, and financial health. With the inclusion of MissionControl in Polaris PSA, users gain immediate access to all essential metrics required for efficient task management. This consolidation ensures that project details, financials, and resource information are housed in a singular, easily accessible location. By utilizing an updated and live overview of the operations, you can exercise control and implement timely adjustments as necessary. Harness both historical and current data to swiftly respond to fluctuations and make informed decisions on the spot. Establish a clear framework and methodology to effectively oversee projects, resources, and finances, while seamlessly applying standardized processes and workflows throughout your organization. Achieving alignment among all team members is crucial for consistent execution and fostering growth, and this is made possible through the customizable PSA software. Additionally, this innovative approach not only enhances operational efficiency but also positions organizations to better navigate the complexities of project management in an ever-evolving landscape.

The Polaris project and portfolio management (PPM) solution provides a comprehensive overview of your projects, encompassing timelines, resources, costs, and more. With Polaris MissionControl, you can visualize your organization's strategic goals through an overarching perspective of your project portfolio. Tailored to suit your specific role, it functions on a unified data platform, eliminating data silos and fostering collaboration among teams. Establish your framework and methodologies for overseeing projects, resources, and portfolios effectively. You can also define risk and strategy scores to assist in prioritizing your portfolio. Standardize processes, formats, data, and workflows across the organization with ease, ensuring that everyone is aligned for consistent execution and growth. Organize your projects into portfolios as your business tracks them using our PPM tool, while also being able to set any needed attributes and metrics. Manage delivery, costs, resources, and priorities transparently, ultimately enhancing the performance of your portfolio. This holistic approach not only streamlines project management but also drives organizational success forward.

Fabrix has developed an innovative approach to visualizing IT operations by converting vast quantities of operational data into practical insights with visual notifications. These visual representations offer a comprehensive overview of IT activities, empowering your team to quickly address and rectify issues. By monitoring events as they unfold, you can tackle problems before they affect your business. The centralized nature of Fabrix’s visualization solution ensures that all stakeholders have access to a common understanding of the information, which enhances communication and collaboration. This streamlined process significantly cuts down the time required to resolve issues. Proactively identify potential problems before they disrupt business operations, resolve them in a fraction of the time you currently need, and improve teamwork. Additionally, uphold service standards to achieve Key Performance Indicators (KPI) while decreasing operational expenses. With this solution, you will enhance operational visibility and improve overall manageability, paving the way for long-term success.

LOGIQ.AI's LogFlow offers a unified management system for your observability data pipelines. As data streams are received, they are efficiently categorized and optimized to serve the needs of your business teams and knowledge workers. XOps teams can streamline their data flow management, enhancing data EPS control while also improving the quality and relevance of the data. LogFlow’s InstaStore, built on any object storage solution, provides limitless data retention and allows for on-demand data playback to any observability platform you prefer. This enables the analysis of operational metrics across various applications and infrastructure, yielding actionable insights that empower you to scale confidently while ensuring consistent high availability. By collecting, transforming, and analyzing behavioral data and usage trends from business systems, you can enhance business decisions and improve user experiences. Furthermore, in an ever-evolving threat landscape, it's essential to stay ahead; with LogFlow, you can identify and analyze threat patterns coming from diverse sources, automating both threat prevention and remediation processes effectively. This proactive approach not only strengthens security but also fosters a resilient operational environment.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Visualize your Infrastructure as Code (IaC) architecture and address any security design vulnerabilities prior to deployment. Oak9 effectively uncovers security flaws by analyzing Infrastructure as Code configurations such as Terraform, which allows it to comprehend the intended setup, and continuously monitors for any discrepancies while providing actionable recommendations for swift remediation. Integrate security into your application development process to prevent costly design oversights. Automatically identify and rectify design vulnerabilities before release, maintaining ongoing and adaptive oversight of your infrastructure as code. Oak9 enables you to customize security standards to fit your specific requirements and intelligently adapts as you develop, minimizing distractions from numerous false alerts or irrelevant exceptions. This allows you to concentrate on enhancing the functional aspects of your application while oak9 evaluates each modification made to your application architecture against your personalized security framework, alerting you in real-time to any emerging risks. You can effortlessly incorporate it into your CI/CD pipeline, benefiting from real-time alerts and integrations with the tools you currently utilize, ultimately ensuring a more secure deployment process. By proactively managing security considerations, you can streamline development without sacrificing safety.

An entirely automated DevOps platform designed for the seamless distribution of reliable software releases from development to production. Expedite the onboarding of DevOps initiatives by managing users, resources, and permissions to enhance deployment velocity. Confidently implement updates by proactively detecting open-source vulnerabilities and ensuring compliance with licensing regulations. Maintain uninterrupted operations throughout your DevOps process with High Availability and active/active clustering tailored for enterprises. Seamlessly manage your DevOps ecosystem using pre-built native integrations and those from third-party providers. Fully equipped for enterprise use, it offers flexibility in deployment options, including on-premises, cloud, multi-cloud, or hybrid solutions that can scale alongside your organization. Enhance the speed, dependability, and security of software updates and device management for IoT applications on a large scale. Initiate new DevOps projects within minutes while easily integrating team members, managing resources, and establishing storage limits, enabling quicker coding and collaboration. This comprehensive platform empowers your team to focus on innovation without the constraints of traditional deployment challenges.

Upgrade your workplace with contemporary access control solutions tailored to your needs. You can select from a variety of options, including facial recognition, Bluetooth, or QR codes. The retrofit process is straightforward and can easily integrate with your current badge readers and access control systems. Enhance the security of your assets through contactless biometrics and effective tailgating detection. Transform iPhones, iPads, Android devices, or tablets into intelligent access readers. Oloid effectively blocks unauthorized access while minimizing reliance on manual entry methods. We ensure compatibility with your current IT infrastructure for a seamless transition. Employees have the freedom to use either contactless biometrics or mobile credentials for physical access. This modernization aims to create a frictionless and secure environment for both smartphone and non-smartphone users. By employing computer vision technology, Oloid accurately tracks the number of individuals entering and exiting, enforcing occupancy limits at entry points through rule-based access control. You can utilize existing security cameras or opt for readily available IP cameras to enhance your system further. This innovative approach not only boosts security but also improves the overall efficiency of workplace access management.

Krista is an intelligent automation platform that does not require any programming knowledge. It orchestrates your people and apps to optimize business results. Krista integrates machine learning and other apps faster than you could imagine. Krista was designed to automate business outcomes and not back-office tasks. Optimizing outcomes requires that you span departments and apps, deploy AI/ML for autonomous decision making, leverage your existing task automation, and enable constant change. Krista digitizes entire processes to deliver organization-wide, bottom line impact. Automating your business faster and reducing the IT backlog is a good idea. Krista significantly reduces TCO when compared to your existing automation platform.

CyberArk Secure Cloud Access offers a comprehensive solution to safeguard identities and access within multi-cloud environments such as AWS, Azure, and Google Cloud. It enables security teams to enforce granular, just-in-time access controls that eliminate standing privileges and reduce the risk of unauthorized access. The platform features automated approval workflows integrated with existing service desk and ChatOps tools to streamline access management. With a native user experience and centralized policy control, CyberArk Secure Cloud Access empowers cloud users to work efficiently while ensuring robust security and compliance.

SupportLogic is an AI-powered platform designed to improve enterprise support and customer success operations. Its Cognitive AI Cloud processes unstructured data across support channels—like email, chat, and voice—to surface real-time insights around sentiment, urgency, churn risk, and product feedback. These insights drive a suite of AI agents that help with smart case routing, summarization, escalation prevention, coaching, and account health monitoring. The platform integrates directly with CRMs like Salesforce and Zendesk and tools like Slack and Snowflake—amplifying existing systems without disruption. With enterprise-grade security and compliance, SupportLogic helps global teams cut escalations, streamline operations, and improve customer experience.

Microsoft is at the forefront of innovation, continually enhancing its platform and tools to meet the project, portfolio, and work management requirements of its customers. The latest iteration of Project Online, built on the Microsoft Power Platform, provides a strong foundation that fosters enhanced collaboration among teams, enabling them to achieve successful business outcomes like never before. This approach to strategy execution management is designed to cater to the evolving portfolio management demands of business strategists, steering committees, strategy realization offices (SROs), and enterprise portfolio management offices (EPMOs). To thrive in today’s fast-paced environment, product teams must embrace innovation, agility, and efficiency in allocating appropriate resources to tasks at the optimal moments. The timing of a product's market entry can be pivotal, distinguishing between industry leadership and settling for second place. Equipping new product development (NPD) teams with the necessary tools can provide a significant competitive edge. As demand can arise from various sources, staying adaptable and responsive is crucial for sustained success.

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

At Progress DataDirect, we are passionate about enhancing applications through enterprise data. Our solutions for data connectivity cater to both cloud and on-premises environments, encompassing a wide range of sources such as relational databases, NoSQL, Big Data, and SaaS. We prioritize performance, reliability, and security, which are integral to our designs for numerous enterprises and prominent analytics, BI, and data management vendors. By utilizing our extensive portfolio of high-value connectors, you can significantly reduce your development costs across diverse data sources. Our commitment to customer satisfaction includes providing 24/7 world-class support and robust security measures to ensure peace of mind. Experience the convenience of our affordable, user-friendly drivers that facilitate quicker SQL access to your data. As a frontrunner in the data connectivity sector, we are dedicated to staying ahead of industry trends. If you happen to need a specific connector that we have not yet created, don't hesitate to contact us, and we will assist you in developing an effective solution. It's our mission to seamlessly embed connectivity into your applications or services, enhancing their overall functionality.

Navigating the myriad of databases available can be challenging for any marketer, but our Packed Data Exchange (PDE) tool is specifically designed to assist in connecting marketers with a worldwide audience through our email lists, effectively promoting their offerings. PDE provides comprehensive insights, enabling you to identify and engage with the appropriate individuals within the right teams. By utilizing our database, you and your sales representatives can efficiently monitor activities that significantly contribute to enhancing the volume of opportunities entering your sales funnel. For marketers globally, we offer solutions tailored to alleviate common challenges associated with database procurement and filtering. You can purchase solely what you require, utilizing filters such as country, state, employee size, industry, and revenue to refine your choices. Additionally, we offer the flexibility to acquire only company-specific data as needed, ensuring a streamlined approach to your marketing strategies. This level of customization empowers marketers to optimize their outreach efforts effectively.

Kion provides a comprehensive single-platform solution for setup and provisioning, financial oversight, and compliance across major cloud services including AWS, Azure, and Google Cloud. This unique approach elevates cloud management and governance by encompassing all essential elements required for complete cloud oversight. By enabling the provisioning of accounts and ensuring enterprise-wide visibility, Kion seamlessly integrates the cloud into your existing technology infrastructure, thereby automating the entire cloud lifecycle. From day one, Kion assists in setting up the cloud correctly by automating account provisioning with appropriate controls on permitted services and expenditures. Furthermore, it facilitates the prevention, detection, reporting, and remediation of issues to ensure adherence to industry regulations and internal policies. Users can efficiently allocate and monitor their spending, access real-time and predictive financial data, pinpoint opportunities for savings, and enforce strict budgetary constraints. Kion goes beyond merely providing tools for cloud management and governance, offering a holistic solution that enhances operational efficiency and strategic decision-making.

Power IQ® DCIM Monitoring Software empowers data center and facility managers to effectively monitor and optimize their current power infrastructure. With features such as health maps, power analytics, cooling charts, and detailed reports, the software alerts users to possible issues while providing insights into real-time power loads, trends, and overall capacity across the infrastructure. A customizable dashboard offers a comprehensive view of power capacity, environmental conditions, and energy usage, regardless of the vendor. Users can conveniently access essential metrics related to rack power, cooling, airflow, and events with just a single click. This all-encompassing environment management solution aids in identifying potential problem areas, reducing energy consumption, and ensuring a secure atmosphere for IT equipment. Additionally, it allows for the consolidation of information regarding the names, polling status, locations, models, and firmware of all rack power distribution units (PDUs) onto a single interface, significantly enhancing management efficiency and freeing up time for other critical tasks. Ultimately, this software not only streamlines operations but also contributes to more sustainable data center practices.

Cyberattacks of large scale are common. Security systems are designed to protect against them. Prancer's patent-pending attack automation solution aggressively validates zero-trust cloud security against real-world critical threats to continuously harden your cloud ecosystem. It automates the search for cloud APIs within an organization. It automates cloud pentesting. This allows businesses to quickly identify security risks and vulnerabilities associated with their APIs. Prancer automatically discovers enterprise resources in cloud and identifies all possible attack points at the Infrastructure or Application layers. Prancer analyzes the security configuration of resources and correlates data from various sources. It immediately reports all security misconfigurations to the user and provides auto-remediation.

We provide financial insights tailored to your contracts, enabling cost savings and minimizing risks through an innovative AI-as-a-Service approach. By granting immediate access to crucial contract information, such as inventory, we enhance team productivity. With our alert system, you can effortlessly manage obligations and expiration dates, ensuring you never overlook renewals. This leads to more informed decisions and improved negotiations, ultimately boosting business outcomes. We streamline the data gathering and reporting processes across various departments, allowing for effective goal tracking and monitoring of your ESG performance, while also delivering valuable real-time insights through sustainability analytics. Reporting can be automated, and multiple reports can be generated based on any desired framework, with options to produce PDFs or Excel documents. Furthermore, we foster collaboration and accelerate purchasing cycles by ensuring alignment across teams, facilitating a more efficient operational workflow. Our solutions are designed to empower organizations to make proactive, data-driven decisions while addressing sustainability goals.

BOSCO™ leverages your data alongside our innovative AI technology to pinpoint the most effective areas for allocating your marketing budget, ensuring optimal results. By integrating your internal marketing information with sophisticated algorithmic models, BOSCO™ generates customized reporting dashboards. The platform's user-friendly interface acts as a consolidated source of truth, empowering marketing professionals to enhance their digital spending strategies through data-informed insights. With our distinctive BOSCO™ Index feature, we assess your domain's performance relative to key competitors within your sector. The BOSCO Index™ quantifies your online presence and evaluates how well you are performing in both organic and paid media investments. Built upon reliable data sourced from reputable third-party domains and historical digital interactions, BOSCO™ focuses not on the size of your marketing budget but on your ability to optimize online visibility through paid and organic search strategies. Additionally, BOSCO™ identifies and ranks ten competitors in your market, providing valuable insights into competitive positioning. Ultimately, this comprehensive analysis helps marketers adapt their strategies to achieve superior results in a dynamic digital landscape.

CorralData is an AI-powered, full service platform that radically streamlines analyzing and unifying data from multiple sources. With CorralData, you can access an on-call human data team and industry-leading AI tools to fuel remarkable, data-driven results easily and cost-effectively. No coding, SQL, or engineering resources required. Looking to streamline your data sources? With over 450 pre-built data connectors, we help you unify your datasets easily. Our top-tier, U.S.-based support team will guide you every step of the way. Then, chat with your data using natural language AI queries to begin instantly and securely unlocking powerful data insights. Or work directly with our human data team to generate the insight you need. The platform includes everything you need to start using data to drive results in one simple, month-to-month subscription—stunning data visualization tools, built-in chat, custom reporting, and access to human experts. Schedule a free demo or start a free trial and see how simple and easy AI-powered data analysis can be.

Be aware of the indicators that suggest privileged account misuse. Notable signs include a sudden surge in access to privileged accounts by specific users or systems, unusual patterns of access to the most sensitive accounts or secrets, multiple privileged accounts being accessed simultaneously, and logins occurring at odd hours or from unexpected locations. Utilizing Privileged Behavior Analytics can effectively identify these irregularities and promptly notify your security team of a potential cyber threat or insider risk before a major breach occurs. With the help of Delinea's Privileged Behavior Analytics, which employs sophisticated machine learning techniques, you can monitor privileged account activities in real-time to detect anomalies and generate threat assessments along with customizable alerts. This advanced technology scrutinizes all actions associated with privileged accounts, allowing you to recognize issues and evaluate the severity of a potential breach. By enhancing security measures, your organization can significantly lower security risks, ultimately saving your department valuable time, resources, and money while optimizing the investment you have already made in security solutions. Additionally, staying vigilant about these warning signs fosters a culture of cybersecurity awareness within your organization.

Clevy streamlines internal processes and inquiries, allowing you to concentrate on your most valuable asset: your employees. Experience the ultimate solution for enhancing employee engagement, as it serves as the all-in-one platform you require. By centralizing and managing all employee requests, you can boost the productivity of your HR and support teams significantly. Implement a robust AI knowledge base that empowers employees to swiftly resolve their own issues. With Clevy's no-code form builder, you can efficiently gather employee data and seamlessly integrate it with your organization's entire application ecosystem to optimize business workflows. Organize all employee inquiries in a single location, monitor queries for prompt responses, and save time using AI-generated draft answers. Offer immediate assistance at any hour through an AI-driven portal that minimizes repetitive questions directed at internal support teams by 80%. Moreover, the platform integrates effortlessly with all third-party software utilized by the company, ensuring a smooth flow of information within your organization's application landscape, particularly tailored for small to medium-sized businesses. This innovative approach not only enhances communication but also fosters a more engaged and productive workforce.

SpiceX is a tool that enables organizations to connect disparate client data sources and workflows to provide exceptional customer service. Our customers are our greatest asset, and they are our most valuable asset. Low-code platform that enables data integration, case management, workflow management, and workflow management. This platform is the best for helping you transform your customer journey. Combine data from multiple sources into one interface. Your users will have the right data at the right time from the right system. Multiple data streams can be displayed in one view. Data can also be written to any number of connected systems. You can create the perfect platform for you business by combining the best-in class applications for each function into one interface. Instead of trying to find one-size-fits all business processes, use each application for its specific purpose. You can add an extra layer of security by restricting access to systems that are truth.