Business Software for ServiceNow

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    Bright Pattern Reviews
    Bright Pattern delivers an exceptionally user-friendly and robust omnichannel contact center software solution powered by AI, tailored for forward-thinking midsize and large enterprises. Aiming to enhance customer service by making it more efficient, accessible, and faster, Bright Pattern presents the only genuine omnichannel cloud platform integrated with AI, which can be swiftly and effortlessly implemented by business users without the need for expensive professional assistance. This platform empowers companies to create seamless and personalized customer experiences across various communication channels, including voice, text, chat, email, video, messaging platforms, and bots. Furthermore, Bright Pattern enables businesses to evaluate and respond to every interaction across all channels through its integrated AI omnichannel quality management system. Founded by a group of industry experts who revolutionized leading contact center solutions, the company is now paving the way for the future with its cutting-edge cloud-first architecture, ensuring that businesses stay ahead in an ever-evolving technological landscape. With its innovative approach, Bright Pattern is not just transforming customer service but is also redefining how businesses engage with their clients.
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    Avatier Identity Anywhere Reviews

    Avatier Identity Anywhere

    Avatier

    $5.00/one-time/user
    Introducing Identity Anywhere, the pioneering Identity Management solution leveraging Docker containers, which positions it as the most portable, scalable, and secure option available today. With the power of Docker technology, Identity Anywhere can operate seamlessly across any cloud environment, on-premises infrastructure, or within a private cloud setup managed by Avatier. The Avatier Identity Management suite consolidates diverse back-office applications and resources, allowing for centralized management as a cohesive system. Equipped with an intuitive digital dashboard, C-level executives can now drive measurable business growth and enhance profitability. Additionally, this solution addresses the top Help Desk concern by offering a robust self-service password reset feature, akin to military-grade security. It helps in cutting down expenses by ensuring you only pay for the necessary cloud app licenses, while also optimizing company usage through an exceptional shopping cart experience. By implementing this system, organizations can steer clear of fines, lawsuits, negative media attention, and potential legal repercussions associated with non-compliance, thereby ensuring a more secure and efficient operational environment. Furthermore, the streamlined approach to identity management not only improves productivity but also fosters a more agile business model adaptable to future challenges.
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    Planview Release Reviews
    Planview Release is a comprehensive release management platform built to simplify and control modern software delivery at scale. It gives DevOps and engineering leaders full visibility into release pipelines, environments, and dependencies across teams and tools. Automated workflows and approvals streamline release processes and eliminate time-consuming manual coordination. Real-time insights help teams detect conflicts, risks, and delays early in the release lifecycle. Planview Release improves predictability by aligning releases with business priorities and delivery timelines. Centralized change management reduces outages and production incidents. The platform supports governance and compliance through standardized processes and detailed audit trails. Teams can release more frequently without sacrificing quality or stability. Planview Release helps organizations balance speed, scale, and reliability in software delivery.
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    Praetorian Chariot Reviews
    Chariot is the first offensive security platform that can comprehensively catalog Internet-facing assets, contextualize their value, identify and validate real compromise paths, test your detection response program, and generate policy-as code rules to prevent future exposures. We are a concierge managed service and work as an extension to your team to help reduce the burden of daily blocking and tackling. Your account is assigned to dedicated offensive security experts who will assist you throughout the entire attack lifecycle. Before you submit a ticket to your team, we remove the noise by verifying that every risk is accurate and important. Our core value is to only signal when it matters and to guarantee zero false positives. Partner Praetorian to get the upper hand over attackers Our combination of security expertise and technology automation allows us to put you back on your offensive.
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    3CLogic Reviews

    3CLogic

    3CLogic

    Contact for a quote
    3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.
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    Activu Reviews
    Activu makes all information visible, collaborative, proactive, and proactive to those who are responsible for monitoring critical operations or incidents. Our customers can instantly see, share, respond, and discuss events in real time, with context to improve incident response, decision making, and management. Software, systems, as well as services from Activu are a benefit to billions of people all over the globe. Activu was founded in 1983 by the first U.S.-based firm to develop video wall technology. Today, more than 1,000 control rooms rely on it.
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    Management of Things (MoT) Reviews
    Tellennium, a company that manages enterprise expenses, is formerly known as telecom expense management (TEM). It provides technology and expertise to help companies efficiently manage recurring telecom, mobile, and other technology costs. Management of Things™ has been named the AOTMP's most popular IT solution of 2021. Our SaaS solution, powered by our MoT technology platform, is designed to assist modern-day businesses in managing their communications network services and assets as well as expenses. Our solution gives TEM teams full visibility and control of their network operations and spending. The technology facilitates automation workflows and allows for the identification of billing errors and network optimization possibilities, which in turn leads to expense management savings for the company. Our MoT technology platform supports TEM requirements and expands capabilities for 21st century into what we call the Management of Things.
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    Impero Connect Reviews
    Connect securely to any platform, device, or network. No matter what industry, most network data breaches are caused by unsecured remote access points. Impero Connect's security features are built from the ground up to exceed compliance and security standards. They can also be customized to meet your business's specific needs. Multiple remote access points can be costly and increase your network vulnerability. Impero Connect consolidates access to support devices and end users across your network as well as the Internet. Multi-factor authentication and customisable security credentials give you one tool for accessing internal and external resources. Our broad platform support allows for fast, flexible access via a single interface.
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    EPIC Reviews
    EPIC by HOC is a robust, AI-enabled platform tailored for the evolving needs of the modern Office of the CFO. Designed with flexibility in mind, EPIC empowers finance teams to automate processes, unify data across systems, and gain real-time, actionable insights—without overhauling existing infrastructure. Whether you're struggling with fragmented reporting, multi-entity data silos, or delayed decision-making, EPIC serves as a centralized financial intelligence hub to streamline operations and enhance control. Built for Finance Teams: - Automate GL postings, reconciliations & compliance workflows - Seamlessly integrate with ERP, ETRM & other systems - Ask finance questions in plain English via NLQ (Natural Language Query) - Leverage AI-like analysis to identify trends, risks & savings opportunities Why Choose EPIC? ✅ Seamless Integration with Existing Systems ✅ Centralized Multi-Entity Data Management ✅ Flexible, Real-Time Reporting ✅ Audit-Ready Accuracy & Speed ✅ Minimal Manual Intervention ✅ Tailored to Your Business Processes With 20+ years of experience serving the Energy and Financial Services industries, HOC delivers enterprise-grade solutions you can trust. Get in touch with us to know more.
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    The Galileo Suite Reviews

    The Galileo Suite

    The ATS Group & Galileo Suite

    Meet the Galileo Suite: a better way to monitor and measure the health of your environment. It automatically visualizes your asset relationships, analyzes your device health, and displays it in a single view so you can quickly remediate issues and get on with your day. Join the smart IT teams that rely on the Galileo Suite to make smarter, faster decisions to keep their systems running optimally and their business growing. Full-Stack Monitoring and Visibility. Reimagined. From basic monitoring to immersive 3D exploration, identify and resolve your IT issues faster than ever with the Galileo Suite. Try Galileo for 🆓 FREE 🆓 today.
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    Zenoss Reviews
    Zenoss Cloud stands out as a pioneering SaaS-based intelligent platform for IT operations management, capable of streaming and normalizing all machine data, which fosters the development of context essential for averting service disruptions in intricate and contemporary IT settings. By utilizing Zenoss, enterprises can redirect their focus towards business growth, alleviating the burdens that hinder their architecture and operations teams. Organizations leveraging Zenoss are empowered to eradicate infrastructure blind spots, anticipate the repercussions on business services prior to outages, and expedite incident resolution, all while scaling to meet the demands of their operations. Designed specifically for today's IT infrastructures, Zenoss Cloud transforms the way businesses manage their systems and services. Together, we can explore potential collaborations to enhance operational efficiency and resilience.
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    Uptycs Reviews
    Uptycs presents the first unified CNAPP and XDR platform that enables businesses to take control of their cybersecurity. Uptycs empowers security teams with real-time decision-making driven by structured telemetry and powerful analytics. The platform is designed to provide a unified view of cloud and endpoint telemetry from a common solution, and ultimately arm modern defenders with the insights they need across their cloud-native attack surfaces. Uptycs prioritizes responses to threats, vulnerabilities, misconfigurations, sensitive data exposure, and compliance mandates across modern attack surfaces—all from a single UI and data model. This includes the ability to tie together threat activity as it traverses on-prem and cloud boundaries, delivering a more cohesive enterprise-wide security posture. With Uptycs you get a wide range of functionality, including CNAPP, CWPP, CSPM, KSPM, CIEM, CDR, and XDR. Shift up with Uptycs.
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    AVX ONE Reviews
    AVX ONE stands out as a cutting-edge SaaS platform for managing the lifecycle of certificates within enterprise environments, specifically catering to PKI, IAM, security, DevOps, cloud, and application development teams. By offering enhanced visibility, automation, and control over certificates and keys, AVX ONE fosters crypto-agility, allowing organizations to swiftly adapt to cryptographic shifts, counteract potential threats, avert service interruptions, and gear up for the era of Post-Quantum Cryptography. Through a single, cohesive platform, AppViewX delivers immediate benefits with comprehensive CLM across enterprises, facilitating automation for Kubernetes and container TLS, providing scalable PKI-as-a-Service, simplifying the modernization of Microsoft PKI, ensuring secure code signing, bolstering IoT identity security, managing SSH, and preparing for Post-Quantum Cryptography (PQC) while leveraging AI and ML capabilities to mitigate risks in intricate hybrid, multi-cloud, and edge scenarios. Furthermore, the integration of these features allows organizations to maintain a robust security posture while seamlessly navigating the complexities of modern technological landscapes.
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    Coveo Reviews
    Achieving comprehensive relevance across various domains such as Websites, Ecommerce, Services, and workplaces is crucial. Each search, recommendation, and interaction contributes to an improved experience. Our mission is to empower businesses to create the relevant encounters that users anticipate. With the Coveo Relevance Cloud, foundational relevant search marks just the start. Leverage self-optimizing AI that adapts based on every click and inquiry at all interaction points. This ensures you can provide progressively enhanced experiences, recognizing search relevance from the very first day and expanding to complete 360° Relevance. Every interaction offers insights into customer desires, allowing you to present them with pertinent product results and personalized content recommendations that they’ll be eager to 'add to cart.' Speed up connection to the most relevant answers through AI-driven customer self-service and AI-supported agent responses. Coveo excels in functionality, offering a wide array of features including intuitive drag-and-drop UI customizations, versatile headless APIs, and many additional capabilities, making it easier than ever for businesses to thrive in a competitive landscape.
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    AvePoint Reviews
    AvePoint is the only provider of complete data management solutions for digital collaboration platforms. Our AOS platform boasts the largest software-as-a-service userbase in the Microsoft 365 ecosystem. AvePoint is trusted by more than 7 million people worldwide to manage and protect their cloud investments. Our SaaS platform offers enterprise-grade support and hyperscale security. We are available in 12 Azure data centers. Our products are available in 4 languages. We offer 24/7 support and have market-leading security credentials like FedRAMP and ISO 27001 in-process. Organizations that leverage Microsoft's comprehensive and integrated product portfolio can get additional value without having to manage multiple vendors. These SaaS products are part of the AOS platform: o Cloud Backup o Cloud Management o Cloud Governance o Cloud Insights o Cloud Records Policies and Insights o MyHub
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    SureCloud Reviews
    SureCloud is a leading provider of cloud based, integrated GRC (Governance, Risk & Compliance) products and cybersecurity services. SureCloud’s Aurora platform helps organizations effectively manage information security risks and gain complete visibility of their operations. The highly innovative platform provides powerful insights to help your organization stay ahead of threat actors and constantly evolving compliance standards. With Aurora’s out-of-the-box automation capabilities, transform your efficiency and dramatically reduce your operating costs.
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    BigID Reviews
    Data visibility and control for security, compliance, privacy, and governance. BigID's platform includes a foundational data discovery platform combining data classification and cataloging for finding personal, sensitive and high value data - plus a modular array of add on apps for solving discrete problems in privacy, security and governance. Automate scans, discovery, classification, workflows, and more on the data you need - and find all PI, PII, sensitive, and critical data across unstructured and structured data, on-prem and in the cloud. BigID uses advanced machine learning and data intelligence to help enterprises better manage and protect their customer & sensitive data, meet data privacy and protection regulations, and leverage unmatched coverage for all data across all data stores.
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    LumApps Reviews
    LumApps is a cloud-based employee experience platform that enables communication between employees, allows users to access Google's search functionality within a repository of company files and lets users share files, information and comments. What LumApps can do for you: - Connect and engage all your employees, including frontline workers - Align your company around one shared company culture - Enable today’s largest enterprises to align, engage and empower their employees - Deliver a tailored experience to each employee to maximize engagement and productivity - Communicate with and empower your employees where ever they are LumApps offers services on an annual subscription basis that includes support via email and through an online help desk.
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    Armis Centrix Reviews
    Armis Centrix™ unifies cybersecurity operations by delivering continuous discovery, monitoring, and protection of every asset across complex hybrid networks. Its AI-powered intelligence engine enables security teams to detect unmanaged devices, assess vulnerabilities, and mitigate risks before attackers can exploit them. Organizations can manage IT systems, industrial OT environments, medical IoMT fleets, and IoT devices from a single platform with zero blind spots. The platform supports both on-premises and SaaS deployments, making it flexible for industries like healthcare, utilities, manufacturing, and critical infrastructure. VIPR Pro enhances the platform with automated remediation workflows, helping teams prioritize issues based on real-world threat activity. Early Warning intelligence provides insight into vulnerabilities actively being weaponized, ensuring organizations can act ahead of threats. Armis Centrix™ also improves business outcomes by increasing operational efficiency, supporting compliance, and strengthening resilience. Trusted by global enterprises and recognized by Gartner and GigaOm, Armis Centrix™ is built to meet the cybersecurity demands of modern digital environments.
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    Diabolocom Reviews
    For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.
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    Reqtest Reviews
    Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards
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    InsideBoard Reviews

    InsideBoard

    InsideBoard

    $2 per user per month
    Enhancing employee engagement is crucial for effective change management that lasts over time. By dedicating just half an hour with one of our specialists, you can discover strategies to ensure complete adoption by your teams and maximize the return on investment for your initiatives! What sets InsideBoard apart as the pioneering digital change management platform? It empowers you to provide a tailored, employee-focused experience that rivals the engagement levels found in consumer interactions. Additionally, you can craft a seamless and user-friendly journey by integrating essential engagement metrics for all your anticipated changes within a unified platform. With our Key Success Indicators, you have the ability to define and assess what success entails for your projects by evaluating the uptake and effectiveness of new practices. This holistic approach not only fosters a culture of continuous improvement but also drives sustainable growth within your organization.
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    Teneo.AI Reviews
    Teneo.AI is a market-leading agentic AI platform built to fully automate enterprise customer service. It delivers intelligent AI agents that manage voice and digital interactions with up to 99% resolution accuracy. Designed for speed, Teneo enables organizations to launch pilots in weeks and reach production rapidly. The platform supports omnichannel engagement across voice, chat, apps, and email from a single environment. Voice AI capabilities allow enterprises to handle millions of interactions every month without service disruption. Teneo integrates easily with existing contact center and enterprise systems through open APIs. Built-in analytics provide actionable insights to continuously optimize performance. Enterprise-grade security and governance ensure compliance with internal and regulatory requirements. Organizations achieve significant cost savings while improving first-contact resolution and CSAT. Teneo helps enterprises progress from automation to fully agentless customer service operations.
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    MobileWare Reviews
    For effective IoT connectivity, reliable and high-speed connections are essential. MobileWare champions innovative customer connectivity through straightforward and manageable mobile solutions that are easy to implement. We offer comprehensive end-to-end connectivity and IoT solutions tailored for enterprises at MobileWare. Leveraging top-tier IoT connectivity technologies, we enhance your business's mobility, wireline, IoT, and security needs. Our proprietary MobileWare Single SIM™ ensures seamless and secure connections for all endpoints, enabling customer interactions across the globe. When seeking global IoT connectivity, it’s crucial to have a network that maintains your business's connectivity in extreme weather conditions or the most isolated areas. This commitment is the foundation of MobileWare’s mission: to provide your business with a truly global IoT network that spans various regions of the world. Additionally, our secure and scalable mobile IoT connectivity empowers you to expedite the launch of your products and services into the marketplace. With MobileWare, your business is equipped to thrive in the ever-evolving digital landscape.
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    Hyland RPA Reviews
    Hyland RPA is an end-to-end automation suite designed to empower an enterprise in the digital transformation journey by automating tasks and streamlining the overall business processes implementation. It features Hyland RPA Attended Automation , which puts the power of task automation in the hands of the business user, enabling the user to remain engaged in the core business process or application while Attended Automation digital assistant performs related required tasks
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