Business Software for ServiceNow

Auditive serves as an innovative Third-Party Risk Management (TPRM) platform that facilitates ongoing monitoring, allowing both buyers and sellers to interact more confidently than ever before. By employing a distinctive network method, Auditive significantly reduces the risk review workload for companies and their vendors by up to 80%. This efficiency enables buyers to conduct third-party risk evaluations four times quicker, maintain ongoing oversight of risks throughout their vendor network, and achieve near-instantaneous insights into third-party risks, leading to a remarkable 35% improvement in vendor response rates. Meanwhile, sellers benefit from bypassing tedious questionnaires, allowing them to concentrate on higher-value projects, promote their security practices within the Auditive network, and foster trust with their clients. Additionally, the platform is designed to assess risks against industry-specific frameworks to ensure precise evaluations. Auditive's seamless integration with procurement and productivity workflows facilitates quick onboarding and constant monitoring of all vendors from a centralized location, enhancing overall operational efficiency. This comprehensive approach positions Auditive as a vital tool for organizations seeking to manage third-party risks effectively.

Qbilon is an Enterprise Architecture and IT Landscape Intelligence platform that automatically discovers, maps, and visualizes complex IT environments. By collecting and integrating data from cloud, infrastructure, monitoring, and security systems, Qbilon creates a continuously updated inventory of applications, servers, services, and their dependencies. Organizations use Qbilon to gain transparency across hybrid and multi-cloud environments, understand application and infrastructure dependencies, and maintain accurate IT landscape data without manual documentation. The platform helps Enterprise Architecture, IT Operations, and CMDB teams make better decisions based on reliable, real-time information. Qbilon integrates with leading enterprise systems and data sources, including AWS, Microsoft Azure, Google Cloud Platform (GCP), VMware, Darktrace, PRTG, and ServiceNow. Automated dependency mapping and powerful visualizations provide a unified view of the IT landscape and support initiatives such as CMDB management, cloud transformation, IT modernization, technology risk assessment, and operational excellence. With a high degree of automation, Qbilon reduces manual effort, improves data quality, and enables organizations to optimize and govern their IT architectures more effectively.

Keephub is an innovative platform that consolidates essential communication and tools in a singular location, catering specifically to the diverse needs of various employee demographics. It seamlessly integrates popular HR and productivity applications, enabling users to manage their schedules, tasks, crucial documents, and e-learning resources all through one login. This solution has enhanced the work experience for over 250,000 employees, making their tasks more efficient and enjoyable. With two decades of industry expertise, Keephub has crafted a versatile platform that can adapt to any sector's requirements. It provides streamlined task management, centralized information access, real-time communication capabilities, and smooth integration with current systems. Furthermore, Keephub boosts employee engagement, simplifies onboarding and training procedures, offers real-time feedback and performance monitoring, and automates HR functions. Its scalable and flexible nature ensures that it evolves in tandem with organizations as they grow and change. This adaptability positions Keephub as a key player in fostering a productive and satisfied workforce.

Amego stands out as the top mobile solution for live events, allowing organizers to effortlessly launch a high-end event app within minutes. The platform features an extensive array of tools and offers customizable branding, which helps create an engaging and seamless experience for attendees. With a more advanced and modern feature set than any of its competitors, Amego is recognized as the leading app for enhancing attendee experiences in the event industry. Furthermore, it provides an intuitive and searchable suite of tools for exploring libraries, building agendas, and accessing session details. Organizers can prominently feature speakers through dedicated pages, speaker carousels on the home screen, or within session listings. Additionally, sponsors can take center stage with their own pages and highlighted features in sessions or on the home screen. Attendees are also empowered to create personal profiles, connect with one another, exchange messages, and schedule meetings, enhancing networking opportunities at events. This combination of features not only elevates the event experience but also fosters a sense of community among participants.

Nango stands out as a leading product integration platform that empowers developers to implement integrations with over 300 APIs in just a matter of hours. It simplifies the complexities of API interactions through a variety of pre-built integrations, developer tools, and user interface components. By using Nango, developers maintain complete control over their code and have direct access to external APIs, enabling them to create tailored integrations that meet their customers' specific needs, much like an in-house development team would. The platform is designed with built-in support for all types of authorization and API peculiarities, presenting a unified interface that works with your own data models while ensuring smooth user interfaces for top-tier integration experiences. Each developer tool is customized for individual APIs, effectively managing pagination, rate limits, and other essential features. Furthermore, Nango includes an AI co-pilot that has been trained on a multitude of integrations to help facilitate the creation of custom solutions. For those who need additional expertise, Nango not only connects users with API specialists but also offers a service where their engineers can craft bespoke integrations tailored to specific requirements. This comprehensive approach ensures that developers have the resources and support needed to succeed in their integration projects.

Skott functions as an autonomous AI marketing agent that takes care of researching, writing, and posting content, which enables your team to dedicate more time to strategic planning and creative projects. It features a customizable user interface and workflow that delivers actionable insights to shape your strategy, helps you stay ahead of industry trends through real-time data, provides thorough competitive analysis, and offers audience insights to effectively customize your content. Skott shines in producing exceptional content, including impactful blog articles, captivating social media posts, and SEO-friendly writing, while ensuring a uniform brand voice across various platforms. Furthermore, it facilitates smooth publishing by allowing you to post across multiple channels with ease, maintain consistent formatting and optimization, automate scheduling tasks, and integrate seamlessly with leading blogging and social media platforms. In addition to these features, Skott presents a cost-effective solution, delivering high-quality marketing services that enhance your return on investment without the need for excessive spending or additional hires. With its robust functionality, Skott empowers your marketing efforts, ultimately driving growth and engagement for your brand.

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

The BugDazz API Security Scanner, developed by SecureLayer7, is an all-encompassing solution that automates the identification of vulnerabilities, misconfigurations, and security weaknesses within API endpoints, helping security teams safeguard their digital assets from the growing range of API-related threats and potential exploits. With its real-time scanning features, the tool can promptly identify vulnerabilities as they emerge, ensuring timely responses to security issues. It also supports comprehensive management of authentication and access controls, consolidating API control management into one user-friendly platform. By streamlining the report generation process for compliance standards like PCI DSS and HIPAA, BugDazz plays a crucial role in helping organizations achieve regulatory compliance efficiently. Furthermore, it integrates effortlessly into existing CI/CD pipelines, enhancing the speed of product deployments while maintaining security. In addition to addressing standard OWASP Top 10 vulnerabilities, this scanner offers extensive protection against a broader spectrum of critical API security risks. Overall, BugDazz ensures that organizations can stay ahead of evolving threats while maintaining robust security practices.

Chatterbox, an open-source voice cloning AI model created by Resemble AI and distributed under the MIT license, allows users to perform zero-shot voice cloning with just a five-second sample of reference audio, thereby removing the requirement for extensive training. This innovative model provides expressive speech synthesis that features emotion control, enabling users to modify the expressiveness of the voice from a dull tone to a highly dramatic one using a single adjustable parameter. Additionally, Chatterbox allows for accent modulation and offers text-based control, which guarantees a high-quality and human-like text-to-speech output. With its faster-than-real-time inference capabilities, it is well-suited for applications requiring immediate responses, such as voice assistants and interactive media experiences. Designed with developers in mind, the model supports easy installation via pip and comes with thorough documentation. Furthermore, Chatterbox integrates built-in watermarking through Resemble AI’s PerTh (Perceptual Threshold) Watermarker, which discreetly embeds data to safeguard the authenticity of generated audio. This combination of features makes Chatterbox a powerful tool for creating versatile and realistic voice applications. The model's emphasis on user control and quality further enhances its appeal in various creative and professional fields.

Fixify is an advanced IT help desk solution that merges artificial intelligence automation with human skill to optimize support operations. By effortlessly integrating with current ticketing systems, Fixify can automate as much as 75% of Tier 1 and Tier 2 support requests, including tasks like password resets, application installations, and hardware troubleshooting. Its AI-driven ticket categorization captures patterns and trends, which aids in efficient triage and swift resolution. Additionally, real-time sentiment analysis leverages advanced language models to monitor user interactions, identifying emotional shifts and helping analysts deliver compassionate support. Fixify provides comprehensive visibility and oversight through dashboards that monitor key metrics such as response times, service level agreement compliance, and user satisfaction ratings. The platform is designed to accommodate multi-timezone operations, ensuring that global teams receive consistent support regardless of location. With customizable workflows and seamless integration with popular tools such as Slack and Teams, Fixify significantly improves the overall experience for end-users while fostering a more effective support environment. Ultimately, this innovative solution aims to enhance productivity and satisfaction for both users and support teams alike.

The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.

Knowz AI offers a comprehensive enterprise solution that provides immediate answers to queries, streamlines workflows, and safeguards company knowledge across all business applications. Designed with security in mind, it adheres to compliance and governance standards, boasting certifications such as SOC 2, ISO 27001, HIPAA, and GDPR, and can be utilized in on-premise, private, or GovCloud settings. Its AI Search feature is tailored to match your organization's specific language, seamlessly integrates with platforms like Google Drive, SharePoint, Salesforce, SAP, Workday, Slack, Zoom, and more than 1,000 additional systems, and automates the classification, approval, and distribution of documents, eliminating the need for manual intervention. The Workflow Automation capability enables AI-powered approvals for HR, legal, and IT functions, generates reports and compliance documents automatically, and initiates company-wide actions, such as updating Salesforce or approving policies directly through the platform. Additionally, the integrated Genius Mode provides real-time fact-checking, complex multi-step reasoning capabilities, AI voice coaching during meetings, and insights that can be accessed as needed. This multifaceted approach empowers businesses to enhance efficiency and decision-making within their operations.

Collate is a metadata platform powered by AI that equips data teams with automated tools for discovery, observability, quality, and governance, utilizing agent-based workflows for efficiency. It is constructed on the foundation of OpenMetadata and features a cohesive metadata graph, providing over 90 seamless connectors for gathering metadata from various sources like databases, data warehouses, BI tools, and data pipelines. This platform not only offers detailed column-level lineage and data profiling but also implements no-code quality tests to ensure data integrity. The AI agents play a crucial role in streamlining processes such as data discovery, permission-sensitive querying, alert notifications, and incident management workflows on a large scale. Furthermore, the platform includes real-time dashboards, interactive analyses, and a shared business glossary that cater to both technical and non-technical users, facilitating the management of high-quality data assets. Additionally, its continuous monitoring and governance automation help uphold compliance with regulations such as GDPR and CCPA, which significantly minimizes the time taken to resolve data-related issues and reduces the overall cost of ownership. This comprehensive approach to data management not only enhances operational efficiency but also fosters a culture of data stewardship across the organization.

Value Viewpoint is an engagement platform focused on value that streamlines the process of generating business cases, crafting ROI narratives, and facilitating outreach based on benchmarks throughout the entire sales process. Sales representatives can quickly create customized, concise executive reports that address the specific challenges faced by prospects, which can enhance response rates by as much as 400% and reduce the length of sales cycles by an average of 60%. Additionally, these brief case studies can be effortlessly transformed into comprehensive collaborative value assessments alongside customers. The platform operates through a straightforward three-step process that includes data input, AI-driven ROI analysis, and the generation of executive reports, all while supporting functions such as industry research, benchmark evaluations, financial modeling, hypothesis-driven exploration, business process optimization, and the design of visually appealing reports in one cohesive interface. By harnessing six essential capabilities, Value Viewpoint not only accelerates the conversion process but also fosters trust through data-driven insights, enhances deal sizes by showcasing the costs of alternative solutions, and sets offerings apart with distinct value propositions. Ultimately, this holistic approach empowers sales teams to engage more effectively and efficiently with potential clients.

Enjo AI is a robust support automation platform designed for enterprises, utilizing generative AI to create intelligent support agents that effectively manage workflows across IT, HR, and customer service from start to finish. Organizations can customize these agents using their own knowledge bases, including documents, tickets, files, videos, and SharePoint visuals, which allows for precise and context-driven responses, automatic ticket creation and routing, and the ability to execute tasks across various systems through natural language commands. The platform also offers AI-powered search capabilities for tailored query responses, automated ticketing to streamline request management, and agent assist features that provide real-time support to human agents. Additionally, it includes AI actions for executing tasks such as database queries or updating records, along with AI Insights that offer valuable visibility into trends, potential bottlenecks, and overall performance metrics. With seamless integration into popular tools like Slack, Teams, Jira, and ServiceNow, it allows for quick implementation, often providing immediate value from day one through a no-code setup process. This innovative approach not only enhances productivity but also revolutionizes how organizations interact with their support systems.

Clarity is an advanced project and portfolio management solution designed for enterprises, enabling organizations to oversee the entire process from idea generation to execution with both flexibility and accuracy. It facilitates quick project launches through the use of adaptable templates, features user-friendly task management options with dynamic Gantt charts, and offers various viewing formats such as list, grid, timeline, and Kanban. Additionally, it incorporates automated scheduling that takes into account dependencies, resource availability, and critical deadlines. By providing a consolidated portfolio overview, real-time analytics, dashboards, and customizable reporting, users are equipped with strategic insights to identify risks or bottlenecks before they affect project delivery. The platform also excels in resource management, enabling assignments at both role and individual levels, along with approvals, forecasting, and optimization capabilities. Designed for scalability, Clarity accommodates workflows in ideation, demand management, strategic planning, scenario analysis, and much more, making it a versatile tool for any organization. With its comprehensive feature set, Clarity stands out as a pivotal asset for organizations aiming to enhance their project management efficacy.

Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.

Updog.ai, developed by Datadog, is a complimentary service that monitors the health and outages of over 30 major SaaS platforms, including well-known names like OpenAI, GitHub, Zoom, and Slack, in addition to 13 AWS services. By utilizing anonymized telemetry data from a multitude of customer environments rather than depending on vendor status pages, Updog.ai employs an AI-driven Bayesian model to identify performance issues, providing alerts when it detects patterns that suggest systemic problems, often ahead of official notifications from the vendors. Users benefit from a dashboard that displays up to 90 days of degradation history, aiding them in pinpointing recurring reliability challenges with third-party services and allowing them to implement proactive measures in their architecture or operations. Acting as an independent source of signals, Updog.ai empowers engineering and SRE teams to discern whether an issue originates internally or externally, which in turn facilitates quicker response times, enhances transparency for stakeholders, and minimizes the overall impact of incidents throughout the system. This capability ensures that teams are better equipped to maintain operational integrity and respond effectively to emerging challenges.

KLX ESM est une plateforme cloud et on-premise de gestion des services informatiques (ITSM) et de gestion des ressources humaines (HRMS) conçue pour les petites et moyennes entreprises ainsi que les entreprises de taille intermédiaire. Développée et hébergée en France, elle offre une alternative souveraine et conforme au RGPD, permettant aux organisations de garder un contrôle total sur leurs données tout en bénéficiant d’une solution moderne et évolutive. Basée sur une architecture modulaire low-code / no-code, KLX ESM permet de digitaliser et automatiser l’ensemble des processus IT et RH au sein d’un environnement unifié. Les équipes peuvent créer leurs propres workflows sans compétence technique, connecter leurs outils existants et simplifier la collaboration entre services. Côté ITSM, la plateforme couvre la gestion des incidents, des demandes, des changements, des actifs, des connaissances, des SLA et du catalogue de services. Côté RHMS, elle intègre des modules dédiés à la gestion du cycle de vie des collaborateurs, aux absences, à la rémunération, aux campagnes d’évaluation et à l’onboarding. KLX ESM inclut également un moteur de flux visuel pour l’automatisation des processus, un proxy GraphQL pour la gestion dynamique des données, ainsi que des tableaux de bord personnalisables permettant de piloter la performance des services IT et RH en temps réel. Grâce à son architecture multi-tenant, la solution s’adapte aussi bien à une PME unique qu’à un groupe multi-entités ou à un prestataire de services managés (MSP). En mode SaaS hébergé en France ou déployé on-premise, KLX ESM combine agilité, sécurité et souveraineté pour offrir aux organisations une plateforme unifiée de gestion des services et des talents.

Brainboard is an innovative AI-powered platform tailored for cloud architects, DevOps professionals, and platform engineers, allowing them to visually design, deploy, and manage multi-cloud infrastructures while effortlessly generating Infrastructure as Code. It provides compatibility with leading cloud providers and features robust integration with Terraform/OpenTofu, permitting users to drag-and-drop architectural diagrams that are immediately converted into functional Terraform code, promoting the approach of "design first, code when necessary." Additionally, the platform encompasses essential features like CI/CD pipelines specifically for infrastructure, drift detection, versioning, and role-based access controls, all aimed at ensuring governance, consistency, and enhanced collaboration among teams. Furthermore, Brainboard facilitates the development of reusable service-catalog templates, empowering internal teams to independently provision validated and compliant infrastructure, thereby reducing their dependency on central DevOps resources. This not only streamlines workflows but also fosters innovation and agility within organizations.

Hubley is an innovative intranet and digital workplace solution that leverages Microsoft SharePoint and is seamlessly integrated with Microsoft 365, aiming to enhance communication, collaboration, and knowledge sharing within organizations. This platform offers a personalized and branded employee portal accessible on both desktop and mobile devices, allowing organizations to unify company news, updates, events, alerts, documents, media, and resources in a single location. Hubley features a comprehensive array of social intranet tools, including a news feed, announcements, events calendar, alerts, content aggregation, tailored dashboards, a staff directory complete with dynamic organizational charts, curated “MyLinks,” file and document management, and a powerful search function that utilizes SharePoint’s capabilities. Additionally, it provides FAQs, polls and surveys, internal classified ads, peer recognition through “Praise,” and photo and video feeds, all meticulously designed to keep employees well-informed, connected, and actively engaged with their workplace. With such a wide variety of features, Hubley fosters a vibrant digital community within organizations.

Signovus Insights presents LLaforM, an innovative platform that leverages AI to enhance productivity and streamline application development, empowering teams to swiftly design, automate, deploy, and scale custom internal tools and workflows with minimal coding efforts, thereby decreasing manual tasks and expediting the delivery of functional applications; users can craft solutions for various business processes, including IT ticketing, support systems, project management, leave requests, inventory tracking, and asset management, in addition to data and analytics workflows that encompass automated reporting, dashboards, financial forecasting, application usage monitoring, and database management, alongside AI-driven automation for tasks like document analysis, transcription, code generation, and communication. LLaforM is designed to integrate seamlessly with various databases such as Postgres, MySQL, MongoDB, Snowflake, and BigQuery, while also linking to an array of SaaS and API services including Slack, Notion, HubSpot, Salesforce, Jira, and ServiceNow, and collaborating with AI providers such as OpenAI, Anthropic, and Gemini, thus providing a comprehensive toolkit for modern business needs. With its robust capabilities, LLaforM not only simplifies the development process but also enables organizations to leverage advanced technologies for better decision-making and operational efficiency.

ComputeAnalyzer™ tracks CPU, memory, and I/O consumption in GRID computing settings, including LSF, PBS Professional, Open PBS, Sun Grid Engine, and TORQUE. Key Advantages of the Product: ✅ Delivers a comprehensive view of resource utilization trends ✅ Facilitates precise and adaptable financial planning and chargeback processes ✅ Supports the optimization of system resource performance Applications of ComputeAnalyzer include: ✅ Return on Investment Assessment ✅ Organization-wide Resource Monitoring ✅ Negotiations with Vendors

StorageAnalyzer™ serves as an advanced IT asset management solution that tracks files, file systems, disks, and backups, facilitating precise IT asset planning and optimizing storage resource utilization. This tool offers numerous advantages, including a comprehensive view of storage resources, enhanced performance via storage optimization, and support for precise and adaptable IT budgeting and chargeback processes. Furthermore, it enables various solutions such as enterprise-wide monitoring, effective IT chargeback systems, and detailed ROI analysis to maximize the value of your storage investments. With its robust features, StorageAnalyzer™ empowers organizations to make informed decisions about their IT assets and streamline their storage management strategies.

Journeys - A Smart Sales Presentation Tool. Elevate your static PowerPoint slides into lively, measurable sales experiences that captivate prospects. With Journeys, sales teams can effortlessly craft tailored presentations in mere minutes rather than laboring for hours, all while offering immediate engagement insights and AI-driven content creation. Notable Features: • Swift Presentation Development - Create individualized sales decks in less than two minutes with the aid of AI and a library of templates. • Interactive Online Experiences - Transform conventional slides into engaging, web-based presentations that allow prospects to navigate at their leisure. • Engagement Metrics - Monitor slide views, duration of engagement, and interaction trends to pinpoint buying signals and enhance follow-up strategies. • Seamless CRM Integration - Built-in Salesforce connectivity ensures that presentation activities align seamlessly with your sales pipeline. • Template Oversight - Streamline and manage approved content, granting representatives the flexibility to tailor presentations for their potential clients. • Mobile-Friendly Design - Ensure an optimal viewing experience across all devices, making it easier for prospects to engage on the go.