Business Software for ServiceNow

This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXone and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.

Stay vigilant with Check Point's WatchTower Security Management app, allowing you to address security threats swiftly from your mobile device. This user-friendly application offers real-time insights into network activities, providing alerts when vulnerabilities arise, and facilitating immediate action to block potential threats while managing security policies across several gateways. You can monitor all devices connected to your network and identify any emerging risks, receiving timely notifications about malicious activities or unauthorized access. Rapidly responding to malware incidents is made easier as you can isolate infected devices and gather detailed information for in-depth analysis. Tailor your alerts to focus on the most critical security events that matter to you. Additionally, you can categorize all security incidents and delve deeper for further insights. Safeguard your network by configuring advanced security settings for multiple gateways through a secure web user interface, ensuring comprehensive protection. This proactive approach to network management empowers users to maintain a secure environment efficiently.

Multi-Domain Security Management enhances security and oversight by dividing security management into various virtual domains. Organizations, regardless of their size, can effortlessly establish virtual domains tailored to geographic locations, business units, or specific security functions, thereby bolstering security and streamlining management processes. This approach facilitates detailed and distinct role-based administration within a multi-tenant security management framework. A unified security management setup governs VPNs, firewalls, intrusion prevention systems, and other protective measures. Administrators can create, monitor, and regulate all network security management domains through a single interface. Additionally, it allows for the centralized management of numerous administrators within the multi-domain security management framework. Administrators can be granted permissions to oversee particular domains or various facets of the multi-domain system, enabling multiple administrators to collaborate across different security management domains simultaneously. This collaborative environment ensures that security measures are effectively maintained and adapted to the evolving needs of the organization.

Add an experience layer to your digital workplace with Workgrid. Pull notifications, communications, and tasks from core systems into one unified experience accessible via mobile or desktop apps, or through a toolbar layered onto your intranet. Make it easier for employees to access timely, contextual information, and help them focus their attention on what really matters. Automate tasks and workflows, integrate with enterprise systems, and improve the digital employee experience with features like chatbot, microapps, and integrations. Create a digital workplace that is accessible wherever your team works, whether it is in an office, remotely, or a little bit of both. Learn more about how Workgrid can enhance your digital employee experience, request a demo today!

Engage proactively with your audience, tailor interactions to individual preferences, automate dialogues, and design user experiences across business messaging platforms. Demonstrate your commitment to customer satisfaction, enable your staff to communicate effortlessly through various channels, and leave both a memorable first impression and a long-lasting impact. Quickly and effortlessly create and implement conversational AI bots using our intuitive no-code builder, and incorporate custom functions and datasets for more sophisticated tasks. Enjoy a user-friendly WhatsApp campaign interface that lets you send notifications with professionalism and ease. Effortlessly visualize your data through our dashboards, ensuring you have access to all the information you need while staying aligned with the latest industry trends at the click of a button. We prioritize data security, utilizing data centers located in the EU, US, and SEA, all protected by AES 256-bit encryption and in-transit security measures, guaranteeing that your information remains safe and secure. Additionally, our platform continuously evolves to meet the changing demands of your business, ensuring that you can adapt and thrive in a dynamic environment.

sclera, a robust Network Monitoring software, caters to Property Owners, Property Managers, Vendors, System Integrators, etc., by providing cost-effective solutions to remotely monitor an unlimited number of devices. sclera adapts its system and develops a network map based on the property's infrastructure. Users are provided an activity dashboard that enables them to monitor their devices across several networks. This helps users locate and identify network issues by receiving instant notifications for device failures, sensor alarms, advanced reports and statistics, and many more. A graphically descriptive network topology aids in the easy identification of faulty devices in real-time, allowing for quick resolution of issues. sclera helps devices connected to it run smoothly by integrating multiple sensors from myDevices, Disruptive Technologies, Datahoist, and others. The remote access option in sclera allows vendors to securely diagnose devices while troubleshooting networks using a variety of network tools from anywhere in the world. Various network protocols such as SNMP, BACnet, LoRaWAN are supported by sclera.

Our cutting-edge software is designed to implement an authentic conversational strategy seamlessly. Clients are engaged and convinced, as there is no requirement for programming expertise to utilize our platform. User-friendly and accessible, we empower individuals to easily create and oversee their bots. After a decade of rigorous artificial intelligence research, our software features a design that simplifies the process of bot development through a highly intuitive interface. The natural language processing algorithm ensures that conversations with users are smooth and lifelike. All of our bots adhere to GDPR regulations, ensuring compliance and privacy. Additionally, our chatbot creation platform operates in a self-service mode, enabling users to independently build their chatbots from inception to completion without needing to write any code! Once your bot is set up, it can be easily integrated into your website or application, allowing for straightforward management through our user-friendly bot management system. Furthermore, this innovative approach not only enhances user experience but also streamlines operations for businesses.

As cybercriminals operate without constraints and continually innovate their techniques, it is essential to stay ahead in the ongoing fight against cyber threats. Concentrating solely on immediate concerns makes it difficult to keep up with the evolving landscape of cybercrime. Since its inception in 2012, PRODAFT has established itself as a vital service provider across numerous essential industries such as banking, finance, fintech, aviation, insurance, IoT, defense, and telecommunications. The tailored nature of our solutions has resulted in an almost nonexistent client turnover, as we understand and cater to the distinct needs and priorities of each sector. PRODAFT has earned the trust of countless financial institutions, eCommerce platforms, payment processors, aviation firms, insurance companies, energy producers, and various critical infrastructure sectors. Our commitment to excellence is evident in our ability to consistently surpass customer expectations, offering services ranging from penetration testing and security education to cyber-attack simulations and bespoke consulting. This dedication to quality has solidified our reputation as a reliable partner in the fight against cyber threats.

The Streaming service is a real-time, serverless platform for event streaming that is compatible with Apache Kafka, designed specifically for developers and data scientists. It is seamlessly integrated with Oracle Cloud Infrastructure (OCI), Database, GoldenGate, and Integration Cloud. Furthermore, the service offers ready-made integrations with numerous third-party products spanning various categories, including DevOps, databases, big data, and SaaS applications. Data engineers can effortlessly establish and manage extensive big data pipelines. Oracle takes care of all aspects of infrastructure and platform management for event streaming, which encompasses provisioning, scaling, and applying security updates. Additionally, by utilizing consumer groups, Streaming effectively manages state for thousands of consumers, making it easier for developers to create applications that can scale efficiently. This comprehensive approach not only streamlines the development process but also enhances overall operational efficiency.

Zilla empowers security teams with the necessary visibility and automation to maintain the security and compliance of cloud applications effectively. By utilizing Zilla, you can confidently verify that your application security configurations are accurate, permissions are suitable, and that API-based integrations are safeguarded against potential data leaks. As the cloud footprint continues to grow, the complexity of data interactions also increases. Therefore, implementing automated access reviews becomes essential to ensure that both users and API integrations are granted appropriate access. The reliance on cumbersome spreadsheets or intricate identity governance solutions requiring costly professional service engagements is becoming outdated. With automated collectors, it’s effortless to gather permission data from all your cloud services and on-premises systems as needed, streamlining the compliance process. This approach not only enhances security but also saves valuable time and resources for security teams.

Introducing a comprehensive native release management and version control solution tailored for Salesforce that operates effortlessly. This system unites personnel, workflows, and technology to enhance, visualize, and manage the flow of business value throughout your entire Salesforce ecosystem. It serves as an all-encompassing platform for managing requirements, controlling versions, executing deployments, and performing regression tests. Crafted with a "clicks not code" philosophy, it empowers Salesforce developers to meet their needs by facilitating changes to components that traditional Git-based solutions restrict, ensuring organizational synchronization, and accelerating deployment processes like never before. Designed to thrive in advanced DevOps settings, it seamlessly integrates with essential tools such as Git, Jira, Azure DevOps, Selenium, and more, which our clients rely on. Complete your deployments in mere minutes rather than the usual hours or days. Our click-not-code capabilities streamline all DevOps operations, empowering developers with the robust tools they desire and allowing them to work in their preferred manner while fostering a more efficient workflow. Ultimately, this solution elevates the development process, driving productivity and enhancing collaboration across teams.

Harness is a comprehensive AI-native software delivery platform designed to modernize DevOps practices by automating continuous integration, continuous delivery, and GitOps workflows across multi-cloud and multi-service environments. It empowers engineering teams to build faster, deploy confidently, and manage infrastructure as code with automated error reduction and cost control. The platform integrates new capabilities like database DevOps, artifact registries, and on-demand cloud development environments to simplify complex operations. Harness also enhances software quality through AI-driven test automation, chaos engineering, and predictive incident response that minimize downtime. Feature management and experimentation tools allow controlled releases and data-driven decision-making. Security and compliance are strengthened with automated vulnerability scanning, runtime protection, and supply chain security. Harness offers deep insights into engineering productivity and cloud spend, helping teams optimize resources. With over 100 integrations and trusted by top companies, Harness unifies AI and DevOps to accelerate innovation and developer productivity.

Enhance your application security and shield your APIs with AppSec that utilizes contextual AI. Defend against threats targeting your web applications through a fully automated, cloud-native security framework. Say goodbye to the cumbersome process of manually adjusting rules and drafting exceptions every time you modify your web applications or APIs. Today's applications require advanced security measures. Safeguard your web applications and APIs, reduce false positives, and thwart automated assaults on your enterprise. CloudGuard employs contextual AI to accurately neutralize threats without the need for human oversight, adapting seamlessly as the application evolves. Ensure the defense of your web applications and guard against the OWASP Top 10 vulnerabilities. From the initial setup to ongoing operations, CloudGuard AppSec comprehensively evaluates every user, transaction, and URL to generate a risk score that effectively halts attacks while avoiding false alarms. Remarkably, 100% of CloudGuard clients have fewer than five rule exceptions for each deployment, showcasing the efficiency of the system. With CloudGuard, you can trust that your security measures evolve alongside your applications, providing not just protection but peace of mind.

Polaris self-driving professional services automation (PSA) employs cutting-edge technology to assess real-time data and provide insights to maintain project timelines, resource allocation, and financial health. With the inclusion of MissionControl in Polaris PSA, users gain immediate access to all essential metrics required for efficient task management. This consolidation ensures that project details, financials, and resource information are housed in a singular, easily accessible location. By utilizing an updated and live overview of the operations, you can exercise control and implement timely adjustments as necessary. Harness both historical and current data to swiftly respond to fluctuations and make informed decisions on the spot. Establish a clear framework and methodology to effectively oversee projects, resources, and finances, while seamlessly applying standardized processes and workflows throughout your organization. Achieving alignment among all team members is crucial for consistent execution and fostering growth, and this is made possible through the customizable PSA software. Additionally, this innovative approach not only enhances operational efficiency but also positions organizations to better navigate the complexities of project management in an ever-evolving landscape.

The Polaris project and portfolio management (PPM) solution provides a comprehensive overview of your projects, encompassing timelines, resources, costs, and more. With Polaris MissionControl, you can visualize your organization's strategic goals through an overarching perspective of your project portfolio. Tailored to suit your specific role, it functions on a unified data platform, eliminating data silos and fostering collaboration among teams. Establish your framework and methodologies for overseeing projects, resources, and portfolios effectively. You can also define risk and strategy scores to assist in prioritizing your portfolio. Standardize processes, formats, data, and workflows across the organization with ease, ensuring that everyone is aligned for consistent execution and growth. Organize your projects into portfolios as your business tracks them using our PPM tool, while also being able to set any needed attributes and metrics. Manage delivery, costs, resources, and priorities transparently, ultimately enhancing the performance of your portfolio. This holistic approach not only streamlines project management but also drives organizational success forward.

Fabrix has developed an innovative approach to visualizing IT operations by converting vast quantities of operational data into practical insights with visual notifications. These visual representations offer a comprehensive overview of IT activities, empowering your team to quickly address and rectify issues. By monitoring events as they unfold, you can tackle problems before they affect your business. The centralized nature of Fabrix’s visualization solution ensures that all stakeholders have access to a common understanding of the information, which enhances communication and collaboration. This streamlined process significantly cuts down the time required to resolve issues. Proactively identify potential problems before they disrupt business operations, resolve them in a fraction of the time you currently need, and improve teamwork. Additionally, uphold service standards to achieve Key Performance Indicators (KPI) while decreasing operational expenses. With this solution, you will enhance operational visibility and improve overall manageability, paving the way for long-term success.

LOGIQ.AI's LogFlow offers a unified management system for your observability data pipelines. As data streams are received, they are efficiently categorized and optimized to serve the needs of your business teams and knowledge workers. XOps teams can streamline their data flow management, enhancing data EPS control while also improving the quality and relevance of the data. LogFlow’s InstaStore, built on any object storage solution, provides limitless data retention and allows for on-demand data playback to any observability platform you prefer. This enables the analysis of operational metrics across various applications and infrastructure, yielding actionable insights that empower you to scale confidently while ensuring consistent high availability. By collecting, transforming, and analyzing behavioral data and usage trends from business systems, you can enhance business decisions and improve user experiences. Furthermore, in an ever-evolving threat landscape, it's essential to stay ahead; with LogFlow, you can identify and analyze threat patterns coming from diverse sources, automating both threat prevention and remediation processes effectively. This proactive approach not only strengthens security but also fosters a resilient operational environment.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Visualize your Infrastructure as Code (IaC) architecture and address any security design vulnerabilities prior to deployment. Oak9 effectively uncovers security flaws by analyzing Infrastructure as Code configurations such as Terraform, which allows it to comprehend the intended setup, and continuously monitors for any discrepancies while providing actionable recommendations for swift remediation. Integrate security into your application development process to prevent costly design oversights. Automatically identify and rectify design vulnerabilities before release, maintaining ongoing and adaptive oversight of your infrastructure as code. Oak9 enables you to customize security standards to fit your specific requirements and intelligently adapts as you develop, minimizing distractions from numerous false alerts or irrelevant exceptions. This allows you to concentrate on enhancing the functional aspects of your application while oak9 evaluates each modification made to your application architecture against your personalized security framework, alerting you in real-time to any emerging risks. You can effortlessly incorporate it into your CI/CD pipeline, benefiting from real-time alerts and integrations with the tools you currently utilize, ultimately ensuring a more secure deployment process. By proactively managing security considerations, you can streamline development without sacrificing safety.

An entirely automated DevOps platform designed for the seamless distribution of reliable software releases from development to production. Expedite the onboarding of DevOps initiatives by managing users, resources, and permissions to enhance deployment velocity. Confidently implement updates by proactively detecting open-source vulnerabilities and ensuring compliance with licensing regulations. Maintain uninterrupted operations throughout your DevOps process with High Availability and active/active clustering tailored for enterprises. Seamlessly manage your DevOps ecosystem using pre-built native integrations and those from third-party providers. Fully equipped for enterprise use, it offers flexibility in deployment options, including on-premises, cloud, multi-cloud, or hybrid solutions that can scale alongside your organization. Enhance the speed, dependability, and security of software updates and device management for IoT applications on a large scale. Initiate new DevOps projects within minutes while easily integrating team members, managing resources, and establishing storage limits, enabling quicker coding and collaboration. This comprehensive platform empowers your team to focus on innovation without the constraints of traditional deployment challenges.

Upgrade your workplace with contemporary access control solutions tailored to your needs. You can select from a variety of options, including facial recognition, Bluetooth, or QR codes. The retrofit process is straightforward and can easily integrate with your current badge readers and access control systems. Enhance the security of your assets through contactless biometrics and effective tailgating detection. Transform iPhones, iPads, Android devices, or tablets into intelligent access readers. Oloid effectively blocks unauthorized access while minimizing reliance on manual entry methods. We ensure compatibility with your current IT infrastructure for a seamless transition. Employees have the freedom to use either contactless biometrics or mobile credentials for physical access. This modernization aims to create a frictionless and secure environment for both smartphone and non-smartphone users. By employing computer vision technology, Oloid accurately tracks the number of individuals entering and exiting, enforcing occupancy limits at entry points through rule-based access control. You can utilize existing security cameras or opt for readily available IP cameras to enhance your system further. This innovative approach not only boosts security but also improves the overall efficiency of workplace access management.

Krista is an intelligent automation platform that does not require any programming knowledge. It orchestrates your people and apps to optimize business results. Krista integrates machine learning and other apps faster than you could imagine. Krista was designed to automate business outcomes and not back-office tasks. Optimizing outcomes requires that you span departments and apps, deploy AI/ML for autonomous decision making, leverage your existing task automation, and enable constant change. Krista digitizes entire processes to deliver organization-wide, bottom line impact. Automating your business faster and reducing the IT backlog is a good idea. Krista significantly reduces TCO when compared to your existing automation platform.

CyberArk Secure Cloud Access offers a comprehensive solution to safeguard identities and access within multi-cloud environments such as AWS, Azure, and Google Cloud. It enables security teams to enforce granular, just-in-time access controls that eliminate standing privileges and reduce the risk of unauthorized access. The platform features automated approval workflows integrated with existing service desk and ChatOps tools to streamline access management. With a native user experience and centralized policy control, CyberArk Secure Cloud Access empowers cloud users to work efficiently while ensuring robust security and compliance.

SupportLogic is an AI-powered platform designed to improve enterprise support and customer success operations. Its Cognitive AI Cloud processes unstructured data across support channels—like email, chat, and voice—to surface real-time insights around sentiment, urgency, churn risk, and product feedback. These insights drive a suite of AI agents that help with smart case routing, summarization, escalation prevention, coaching, and account health monitoring. The platform integrates directly with CRMs like Salesforce and Zendesk and tools like Slack and Snowflake—amplifying existing systems without disruption. With enterprise-grade security and compliance, SupportLogic helps global teams cut escalations, streamline operations, and improve customer experience.