Diabolocom Description

Flexible and scalable customer and call management solution. High quality calls, lightning fast deployment, intuitive use, and secure cloud hosted. Diabolocom has created a 100% cloud solution that is constantly evolving to meet your needs and anticipate the future. Our technical teams are available 24/7 to help you secure your sensitive data as well as those of your customers. Our telecom operator infrastructure guarantees premium call quality, giving your customers the best possible experience.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
Diabolocom
Year Founded:
2005
Headquarters:
France
Website:
www.diabolocom.com

Media

Diabolocom Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

Diabolocom Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Workforce Optimization (WFO) Software

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning