Business Software for ServiceNow

HaloCSM is an integrated customer management platform built to support sales, marketing, service, and customer relationship management from a single application. Rather than requiring organizations to purchase separate modules for different departments, HaloCSM combines pipelines, campaigns, ticketing, reporting, knowledge, portals, and automation in one environment. Sales teams can capture and score new leads, automatically route prospects, manage multiple pipelines, and generate weighted forecasts. Workflow automation can trigger tasks, approvals, and follow-ups as opportunities move through different stages of the sales process. Marketing and service teams can use the same customer record to view emails, campaign activity, deals, support tickets, and other interactions throughout the relationship. AI functionality is incorporated into the platform to assist with automation, productivity, and customer-facing workflows. Administrators can configure fields, pipelines, dashboards, and automations without depending heavily on outside consultants or custom development. HaloCSM also supports integrations with email, telephony, ERP, accounting, collaboration, and other business systems through APIs, webhooks, and native connections. Security, governance, multiple deployment options, audit capabilities, and compliance features make the platform suitable for organizations that need a scalable customer management system with broad operational coverage.

Montra’s platform is directly integrated with the software you already use for seamless, efficient, automated workflows mitigating downtime and security risks. This software can be managed from anywhere: Remote Workforce, Remote Devices, Nationwide Logistics, Application Access, and Security /Compliance. Montra’s software platform automates many of the most critical technology processes in your business including: Employee Onboarding & Off-boarding, Identity Management, and Communication Device Monitoring and Management, Device Procurement, Warehousing, Field Installations and Returns, and Security Monitoring and Cyber Compliance Management

Instead of sifting through countless Gong recordings, browsing through numerous tickets, or spending excessive time navigating your CRM, Sturdy delivers the essential facts in mere seconds. While summaries are beneficial, Sturdy's AI elevates them by providing immediate insights into trends and crucial points to monitor. You can easily determine your next steps without the uncertainty of an impromptu Zoom meeting. The long-awaited summaries are finally available, enabling you to instantly identify which accounts might be at risk of cancellation and understand the reasons behind it. With this newfound knowledge, you can confidently engage in conversations that save accounts and initiate renewal discussions, making you the hero of the situation. Sturdy allows you to delve into every customer interaction, uncovering in-depth information about various processes, products, services, and much more, ensuring you are always well-informed and ready to act. This innovative approach transforms how you manage customer relationships, turning data into actionable strategies that drive success.

Phoenix Security bridges the communication gap between security teams, developers, and businesses, ensuring they all share a common understanding. We assist security experts in concentrating on the most critical vulnerabilities that impact cloud, infrastructure, and application security. By honing in on the top 10% of vulnerabilities that require immediate attention, we expedite risk reduction through prioritized and contextualized insights. Our automated threat intelligence enhances efficiency, facilitating quicker responses to potential threats. Furthermore, we aggregate, correlate, and contextualize data from various security tools, granting organizations unparalleled visibility into their security landscape. This approach dismantles the barriers that typically exist between application security, operational security, and business operations, fostering a more cohesive security strategy. Ultimately, our goal is to empower organizations to respond to risks more effectively and collaboratively.

In the ever-evolving landscape of today’s world, security transcends the mere reinforcement of static barriers; it has become essential to vigilantly monitor and embrace change. It is crucial to conduct an ongoing assessment of your attack surface by employing the strategies and tactics utilized by actual attackers. Maintaining vigilance over your fluid attack surface is vital to ensure uninterrupted protection. Achieving comprehensive coverage necessitates the use of multiple scanning tools. Let's sift through the vast amount of data to identify key insights from the results. Our innovative technology empowers you to tailor and implement your own actions sourced from various inputs, allowing you to automate the import of results into your repository seamlessly. With over 85 plugins, a user-friendly Faraday-Cli, a RESTful API, and a versatile framework for developing custom agents, our platform provides a distinct avenue for establishing your own automated and collaborative security ecosystem. This approach not only enhances efficiency but also fosters collaboration among teams, elevating the overall security posture.

Our software revolutionizes the hybrid workspace by simplifying everything from desk allocations to meeting room arrangements, thereby improving employee satisfaction and boosting productivity. By delivering data-driven insights, Inspace provides leaders with essential tools to enhance space efficiency and foster a harmonious work environment. Businesses, both large and small, utilize this platform to enrich their hybrid work experience while gathering valuable data regarding office usage patterns. This solution bridges the gap between individuals, technology, and the workspace, ensuring seamless connectivity regardless of location. You can choose from a wide array of pre-built integrations or utilize our custom API to create the ideal solution tailored to your specific requirements. Additionally, with Inspace's flexible integration options, you can transform your workplace into a more efficient and collaborative space. Dive into various categories of productivity-enhancing integrations that will not only streamline workflows but also elevate the overall workplace experience for everyone involved.

A comprehensive machine translation and multilingual generative AI solution designed for businesses operating on a global scale. Our platform provides an instant, customized, and user-friendly language experience seamlessly integrated into the software systems already utilized by your customers and team members, accommodating more than 650 languages. By utilizing optimal machine translation coupled with source quality enhancement and automated post-editing powered by generative AI, you can reduce translation expenses by as much as 95%. Let us manage your bespoke machine translation engines to ensure efficiency. Enhance the capabilities of your customer support teams with real-time translation for chat interactions and support tickets, enabling assistance for customers around the clock in their preferred language. Expand your self-service options by enabling instant translation of knowledge bases and community forums, specifically designed to meet your unique data requirements. Our language hub efficiently translates documents, support inquiries, and enterprise applications, ensuring that everyone remains informed and included throughout the process. It functions as both a dedicated translation portal and offers seamless integration with platforms such as Atlassian, Microsoft, ServiceNow, Zendesk, among others, to enhance overall productivity and collaboration. With our solution, businesses can truly operate without language barriers, fostering better communication and engagement.

Utilize both voice and text commands to effortlessly gather all the information you require about your clients. Every piece of customer data, sourced from your internal systems as well as public web resources, can be accessed from a single location whenever needed. This innovative approach can save your prospecting and customer experience teams countless hours that would otherwise be spent on research. In just seconds each day, stay informed about all developments within your region or product line. You’ll receive reminders to express gratitude to loyal customers, follow up on overdue invoices, prepare for upcoming meetings, document notes from previous discussions, and much more. Many CRM implementations fall short due to poor or incomplete data; however, with Sales Assistant, you can gather extensive customer data in one centralized location, maximizing your CRM investment. Seamlessly manage intricate integration processes across various systems, incorporating SaaS data into your applications, portals, and intranets with ease. You'll have access to a single API that serves all your corporate software needs. Furthermore, this streamlined approach not only enhances data accessibility but also fosters improved collaboration among your teams.

Effortlessly capture your website or application in just a few clicks using your browser. Simply follow the process as if you were completing the task for yourself, tap the finish button, and voila! An interactive guide or demo is instantly created for you. You can then enhance your demo with our easy-to-use plug-and-play builder. This allows you to add notes, adjust branding colors, and customize images, logos, text, and even graphs. Tailor every aspect of your interactive demo to suit individual leads, ensuring a personalized experience. With our sophisticated no-code editor, you can modify any text, image, or graph, and even hide or blur specific elements as needed. Once your guide is ready, share it using public links or embed it within your website, emails, Notion, and more. You can also promote it across social media channels like LinkedIn and Twitter, or even utilize it in advertising campaigns. This versatility allows you to reach your audience effectively and engage them in a meaningful way.

Leverage the capabilities of your toolchain to build efficient engineering and quality teams. Neuro offers comprehensive visibility into the performance of both engineering and quality sectors. By bridging the gap between understanding and execution, you can enhance operational speed. Establish goals defined by users to monitor advancement, uncover obstacles, and ensure alignment between engineering and quality teams with overarching business objectives. Ensure consistency across your entire portfolio while tackling the complexities of managing interdependencies among various teams, particularly those outside your organization. Gain quick access to reports across your suite of tools. Intelligent dashboards enhance visibility and minimize administrative burdens through automated reporting. Neuro excels in enterprise, digital, and agile environments, driving transformation in engineering, product, and quality management. Our solutions empower leaders to reduce inefficiencies, maximize value, and ensure that decisions resonate with business priorities and objectives, ultimately leading to successful outcomes. With swift integration capabilities, you can fine-tune your existing tool stack for optimal performance and efficiency.

Effective security is essential, but it shouldn't be a cumbersome process; quicker access can lead to increased revenue. Provide an on-demand access system that is both swift and user-friendly, thereby avoiding frustrations for your team. Users can request access to applications, while managers can easily approve or reject these requests directly through Slack, all while maintaining a comprehensive audit trail. Eliminate the tedious process of manually coordinating approvals. Every access granted poses a potential security threat. Indent enables teams to enhance security measures and maintain least privilege by transitioning users to temporary access, ensuring efficiency is not compromised. Streamline the manual workflows required for SOC 2, SOX, ISO, and HITRUST compliance by integrating controls and policies directly into the access request processes. Grant access only when necessary, rather than issuing permanent access, which helps minimize your license overhead. Indent allows for significant cost savings while ensuring a frictionless experience for end users. In the pursuit of success in a rapidly expanding company, it is crucial for your team to embrace bold risks that can yield substantial rewards. This approach not only safeguards your operations but also empowers your workforce to act decisively and effectively.

Membrane is the next evolution of Integration App, built specifically to let teams create product integrations through natural language instead of manual engineering. The platform uses AI to read API docs, configure infrastructure, and generate complete integration packages that developers can plug directly into their applications. Its architecture includes the Membrane Agent for instant use case generation, the Membrane Engine for reliable execution, and Membrane Packages for code-level ownership. Because it understands APIs across thousands of apps, it can build integrations for CRMs, accounting systems, HR tools, collaboration platforms, and virtually any external service. Membrane also provides real-time sync capabilities, embedded workflow builders, and on-demand integration delivery for customer-specific needs. With built-in observability, error handling, and robust guardrails, teams can trust the system to run at scale without constant babysitting. Global brands use Membrane to accelerate development cycles, reduce engineering overhead, and deliver integrations that used to take months in just minutes. It gives developers and product teams a reliable, AI-native foundation for deep, flexible, and future-proof integrations.

Monitorpack Discovery is a network discovery engine designed for IT pros who need complete visibility into their infrastructure. It scans all devices with an IP address on your local network with no limits on device count. Detects routers, Windows PCs, servers, cameras, smart plugs, printers, and any IP-enabled device. Identifies manufacturers for most devices automatically. Refreshes the device list every five minutes via a Windows service running in the background. Detects shared services, web services, FTP directories, SSH, and Active Directory. Export discovery results to Excel directly from the console. Save all data to your preferred SQL Server or our Azure cloud portal subscription. View your inventory using Power BI dashboards. Integration with Monitorpack Guard and SNMP modules allows unified monitoring across your entire environment. One single license gives you access to all modules. Quick installation on Windows 10, 11, or Windows Server. Lightweight, agentless, and no complex deployment project. Use cases. Discover all assets during IT audits. Map your complete network topology. Identify unknown devices and unauthorized hardware. Keep inventory updated automatically without manual entry. Feed your monitoring tools with accurate device lists. For IT administrators who want automated network discovery without the bloat.

Zenduty offers a comprehensive platform for incident alerting, on-call management, and response orchestration that integrates reliability into your production operations seamlessly. It provides a unified view of the health status across all production activities, allowing teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With the ability to implement customized, data-driven on-call schedules, you can maintain round-the-clock coverage for significant incidents. The platform facilitates the application of industry-leading incident response protocols, enabling quicker resolution through effective task delegation and collaborative triaging efforts. Furthermore, it automatically integrates your playbooks into each incident, ensuring a structured approach to each situation. You can also log incident-related tasks and action items to enhance the quality of postmortems and prepare for future occurrences effectively. By suppressing unnecessary alerts, your engineering and support teams can concentrate on the notifications that truly matter. Additionally, Zenduty boasts over 100 integrations with various tools such as application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, thereby enhancing the overall operational efficiency. This extensive connectivity ensures that teams can utilize their existing tools while streamlining their incident management processes.

Curiosity is a context graph for industrial AI: a platform that connects an organisation's files, messages, wikis, ticketing systems and databases into one graph you can search, explore and query with AI. Rather than indexing documents in isolation, Curiosity preserves the relationships between records, so parts, suppliers, tickets and reports stay linked. Queries return results with that context, and every AI answer traces back to its sources. It holds data in memory for fast retrieval across structured and unstructured sources, ships with connectors for network drives, databases, cloud storage and common enterprise systems, and exposes APIs to build custom applications on the graph. You choose the AI models. Everything runs on your own infrastructure, under your existing permissions, so data stays in your control. Built for industrial and engineering teams that need reliable, traceable answers over large, connected datasets.

Aiden by OpsVerse is an AI-driven DevOps assistant designed to help teams optimize their workflows and improve operational efficiency. It uses agentic AI to learn from team behaviors, tailor responses to specific environments, and take proactive actions such as scaling infrastructure or resolving deployment failures. Aiden integrates seamlessly with existing DevOps processes, offering real-time insights and automating repetitive tasks. With a privacy-first approach, Aiden complies with data security policies and offers flexible deployment options, ensuring security and compliance at all stages of DevOps management.

Easily identify the weaknesses in your organization's security framework with Ostorlab, which offers more than just subdomain enumeration. By accessing mobile app stores, public registries, crawling various targets, and performing in-depth analytics, it provides a thorough understanding of your external security posture. With just a few clicks, you can obtain critical insights that assist in fortifying your defenses and safeguarding against potential cyber threats. Ostorlab automates the identification of a range of issues, from insecure injections and obsolete dependencies to hardcoded secrets and vulnerabilities in cryptographic systems. This powerful tool enables security and development teams to effectively analyze and address vulnerabilities. Enjoy the benefits of effortless security management thanks to Ostorlab's continuous scanning capabilities, which automatically initiate scans with each new release, thus conserving your time and ensuring ongoing protection. Furthermore, Ostorlab simplifies access to intercepted traffic, file system details, function invocations, and decompiled source code, allowing you to view your system from an attacker's perspective and significantly reduce the hours spent on manual tooling and output organization. This comprehensive approach transforms the way organizations address security challenges, making it an invaluable asset in today’s digital landscape.

The Threatrix autonomous platform ensures the security of your open source supply chain and compliance with licensing, enabling your team to concentrate on producing exceptional software. Step into a new era of open source management with Threatrix's innovative solutions. This platform effectively mitigates security threats while helping teams manage license compliance swiftly within a unified and streamlined interface. With scans that finish in mere seconds, there is no delay in your build process. Instant proof of origin guarantees actionable insights, while the system can handle billions of source files daily, offering remarkable scalability for even the most extensive organizations. Enhance your vulnerability detection capabilities with superior control and visibility into risks, made possible by our cutting-edge TrueMatch technology. Additionally, a robust knowledge base consolidates all known open source vulnerabilities along with pre-zero-day intelligence sourced from the dark web. By integrating these advanced features, Threatrix empowers teams to navigate the complexities of open source technology with confidence and efficiency.

Dropzone AI emulates the methods used by top-tier analysts to conduct thorough investigations for every alert without human intervention. This dedicated AI agent handles complete investigations autonomously, ensuring that all alerts are addressed comprehensively. Designed to mirror the investigative strategies employed by leading SOC analysts, its output is not only quick but also detailed and precise. Users have the added benefit of engaging with its chatbot for more in-depth discussions. The cybersecurity reasoning framework of Dropzone, uniquely developed using cutting-edge technology, executes a meticulous investigation for each alert. Its foundational training, contextual awareness of organizational specifics, and built-in safeguards contribute to its impressive accuracy. Ultimately, Dropzone produces a comprehensive report that includes a conclusion, an executive summary, and detailed insights presented in clear language. Moreover, the chatbot feature enhances user engagement by allowing for on-the-fly questions and clarifications.

Automated management of licenses across any data source is essential for minimizing audit risks and enhancing software cost efficiency through fast and accurate analysis tailored to your data. Begin streamlining your IT expenditures while significantly lowering potential risks. This includes the automation of license requirement assessments for Microsoft deployment data, enabling data-driven financial optimization within hybrid organizations. By converting MLS and entitlement information into straightforward license inventories and compliance documentation, you can enhance visibility and effectively mitigate risks. Additionally, automating the assessment of Oracle DB usage and its licensing needs allows for quick recognition of potential cost-saving opportunities. Gain clarity into Java license requirements, including versions, editions, and components installed, through automated analysis. The same applies to middleware usage, where you can evaluate bundling and license necessities seamlessly. Enhanced insights lead to improved control and reduced compliance exposure. Furthermore, evaluating and optimizing RHEL subscriptions provides valuable visibility into subscription utilization while aiding in the identification of financial efficiencies. This comprehensive approach ensures that organizations can navigate the complexities of software licensing with confidence and clarity.

Maintain your organization's esteemed reputation by comprehensively understanding the risks that can influence your external security stance, and rest assured that your assets are perpetually monitored and safeguarded. Stay ahead of any risks that could affect your external security posture by identifying vulnerabilities, detecting alterations, and revealing potential threats at any hour of the day. Consistent surveillance and management of exposures related to your organization, such as domains, IP addresses, and employee credentials, are essential. Actively seek out and prioritize vulnerabilities for remediation, enabling better decision-making based on precise, real-time information. This ensures that your external assets receive unwavering monitoring and protection. By being proactive in your cybersecurity strategy, you should continuously observe, track, and report on your external attack surface. Additionally, safeguard your digital assets through thorough data leak detection, allowing for complete visibility into both your known and unknown external assets. This diligent approach enhances your overall security posture and fortifies your organization's defense against evolving threats.

Transform your auditing procedures through comprehensive digital automation, allowing you to minimize paperwork while concentrating on ongoing enhancements. Our audit solutions cater to inspectors and field teams across diverse locations, streamlining inspection workflows and elevating the quality of audits and inspections. Utilize our workflow engine and audit automation tools to effectively monitor performance and track progress. Get started rapidly with tailored checklists and workflows that suit your specific needs. By automating all aspects of assignments, reporting, and audit management, audit.io serves as an all-encompassing digital platform that enhances physical audit automation, boosts productivity, and prepares you for future growth throughout your compliance journey. Conduct audits entirely from your mobile device, whether it be a smartphone or tablet, eliminating the need for cumbersome spreadsheets, emails, and paperwork. Design and personalize checklists that reflect your operational excellence standards in just minutes, and establish audit schedules while automatically assigning tasks to various team members in the field. This new approach not only streamlines your processes but also equips your team to respond swiftly to changing compliance demands.

Hooper offers robust data orchestration to effectively manage distributed information throughout an organization. Its hyper-automation and low-code application platform ensures that information reaches the appropriate individuals at the optimal time. By utilizing Rapid App Development (RAD), Hooper empowers you to implement strategies and processes while designing workflows for your business using an intuitive drag-and-drop visual interface. Teams can be effectively managed and legacy systems seamlessly integrated to foster improved agility and smooth operations. With Hooper, crafting solutions tailored specifically to your requirements becomes effortless. Whether you're developing an intricate sales management system or a straightforward registration portal, you can achieve it all without any coding knowledge. This visual development platform allows anyone to create applications and solutions without the need to write code. Quick onboarding is facilitated through e-invites, and a highly customizable privilege control system ensures that visibility and interactions can be managed on a very granular level. By leveraging these capabilities, organizations can enhance collaboration and streamline their processes further.

Gain a comprehensive understanding of your attack surface with Halo Security. Our user-friendly, all-inclusive platform for external cybersecurity assessment and surveillance assists numerous enterprises in safeguarding their customer information. In today’s fast-paced business environment, developers frequently introduce new websites, services, and software while older assets may be neglected, and new acquisitions are integrated. Every website, server, certificate, or third-party JavaScript introduces another potential vulnerability for attackers aiming to access customer data. Our innovative agentless and recursive discovery engine identifies hidden assets, enabling you to focus your security efforts effectively from a unified interface. With capabilities ranging from firewall oversight to penetration testing, you can seamlessly allocate the appropriate resources to each asset through our centralized dashboard. Furthermore, with prompt access to the details of each asset, you can ensure that all elements under your management are being thoroughly monitored for potential threats, thereby enhancing your overall security posture. In an era where data breaches are increasingly frequent, having a robust monitoring system is essential for maintaining customer trust and compliance.

Unify all your data sources, encompassing both relational and NoSQL databases, SaaS applications, and APIs, allowing you to query them as if they were a single data entity instantly. Process data at its source without delay, enabling you to query, cache, and merge information from various origins seamlessly. Utilize webhooks to bring in real-time streaming data from platforms like Kafka and Segment into the Peaka BI Table, moving away from the traditional nightly batch ingestion in favor of immediate data accessibility. Approach every data source as though it were a relational database, transforming any API into a table that can be integrated and joined with your other datasets. Employ familiar SQL syntax to execute queries in NoSQL environments, allowing you to access data from both SQL and NoSQL databases using the same skill set. Consolidate your data to query and refine it into new sets, which you can then expose through APIs to support other applications and systems. Streamline your data stack setup without becoming overwhelmed by scripts and logs, and remove the complexities associated with building, managing, and maintaining ETL pipelines. This approach not only enhances efficiency but also empowers teams to focus on deriving insights rather than being bogged down by technical hurdles.