Best Customer Service Apps for iPhone of 2024

Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.

We are on a mission to provide salons, spas, and beauty professionals with an efficient appointment booking system that allows YOU to focus on your clients. We help you to stay organized, do more and grow your business quicker. Our modern and easy to use online booking platform allows your clients to book appointments. Text reminders can help you manage your staff and your business calendar while on the move. They can also reduce no-shows. Text marketing and client engagement tools will help you grow your business on autopilot. Streamline your appointment scheduling, text marketing, nurturing of clients, staff calendars and more. Manage your appointments with ease and confidence. Try it for free to attract more clients. Use our two-way SMS system to keep your clients connected, collect more reviews and communicate with them. Equip your team using simple and intuitive tools.

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

PHP Live! PHP Live! is a PHP- and MySQL-powered live chat software for websites. PHP Live! PHP Live! allows your website visitors to instantly contact you via live chat right from their webpages. It is easy to set up and use, with a variety of live chat features. Two types of Live Chat Solutions are available: On Demand or Download. The Download solution is a self-hosted PHP program that can be installed on your server or domain. The On Demand solution is easy to use. Sign up, set up, and you're ONLINE in a matter of minutes.

Book Like a Boss is the best software to book appointments and sell services. Our custom booking pages were optimized with one goal: to increase bookings. More bookings = more money Integrates with your existing calendars, connects with Stripe/Square/Paypal. Integration with Zoom, Zapier and Mailchimp. We offer SMS and Email Reminders to reduce missed appointments. To fill up your slow days, you can offer your customers coupons. Book Like A Boss has over 100 features and is the easiest booking platform. Join over 20,000 Bosses from 100+ countries in 6 Languages and 23 Currencys. Get a 14-day free trial!

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

GeoOp is job management software that small businesses use to streamline their day-today tasks. It's a complete toolkit that helps businesses save 14 hours a week on admin, win more jobs, and get paid faster. GeoOP can assign jobs, create invoices and quotes, fill out timesheets, and integrate with accounting software. GeoOp can replace tedious and time-consuming paper processes that hold back your business. GeoOp is the next-generation app for Trade and Home/Field Service businesses. It allows them to manage quotes, schedule jobs, track job completion, send in invoices, and get paid quicker. GeoOP job management software makes it easier to manage your manual processes online. You can enter client/job information once and manage your jobs from quote through payment, thereby reducing admin/paperwork by up to 14 hours per week

TalentLMS is an LMS that is designed to help you succeed in training. It's designed to get a "yes!" from everyone. This is where great companies and teams go to grow. Teams will feel at home while training with an experience that is fully customizable and easy-to-manage. TalentLMS makes it easy for you to provide the right training for any team, and every use. You can also get expert guidance and support every step of your way. TalentLMS, which is backed by Epignosis, an international leader in learning technologies worldwide, is on a mission democratizing training. It currently serves over 70, 000 people around the world.

SMS Marketing Services made simple. Send 10 to 100,000 SMS or MMS pictures text messages instantly to any mobile number. Easy creation of an opt-in subscriber base. You can schedule text messages to go out at any time. Track text message delivery. Our plans start at $24 per month. You can also try our Annual Plans. Pay up-front for one calendar year and receive 20% more messages immediately. The Annual Plan also includes bonus messages for free

You can respond to comments on posts on both social networks. Chatbots on Facebook Messenger, Instagram Direct and Stories automate customer service. All members of your team can chat via WhatsApp to answer questions without sharing their phones. Chatbots can also be used to automate service and transactional tasks. Chatbots are available 24/7 on your website, social media networks, and WhatsApp. They ask the initial questions and then transfer the call to the right team.

Combine multiple growth tools into one powerful platform. All your growth tools in one place. You can use hundreds of features to increase trial signups, engage users, delight customers, and more. GoSquared is priced fairly so that you can focus more on growing and less on tooling. Our dedicated team provides hands-on support. We can help you with everything, from initial setup to scaling your growth processes. Fully GDPR compliant. GoSquared was designed to protect the privacy of your contacts. Our Product Roadmap is centered around our users. Based on user feedback, we send multiple updates each week.

Remote support, online meetings and demonstration tools that offer website integration, screen sharing and audio as well as desktop recording. Browser-based HTML5 viewer that doesn't require a download, provides Windows RDP support at lightning speed. It allows you to access and manage unattended computers.

RepairDesk, a cloud-based point-of sale software, is designed for small and medium-sized repair shops. It allows technicians to track and monitor repair jobs, keep track of inventory, and manage multiple locations. The software tracks inventory levels and alerts businesses when a part of their inventory is low so they can order replacements.

Yocale is the best online scheduling software and calendar management tool for appointment-based businesses. Yocale is a business management tool that allows businesses to manage their day smoothly and efficiently. It offers a complete marketing and business management solution, including online scheduling, client relationship tools and promotion of available appointments. Yocale's flexible scheduling allows businesses to take complete control of their business with its easy-to-use tools, which can be accessed 24/7 from any device. Yocale makes it easy for people to find open appointments near them. They can also book, review, refer, and manage their appointments online.

Omnify is a one-stop solution for selling and scheduling your services. Omnify helps businesses grow faster by providing a Service Store instead of just another booking page. Omnify customers increase their bookings by 30% in the first month itself. With features such as Easy Booking, Family Sharing, Check-ins Client Portal, automated emails, and Advanced Reporting, Omnify is designed to take the work out of management so you can focus on delivering high-quality services.

Giva helps customers build happy relationships and increase loyalty and revenue. Giva makes any organization more reliable, flexible, scalable, and adaptable. Our dashboards and reports help you take steps to improve customer satisfaction and retention. Giva helps customers build lasting relationships and reduce costs while increasing productivity. All our modules are available in a single product bundle, which is perfect for 3-25 agents.

Sococo is a virtual office where distributed teams can work side-by-side every day, regardless of where they might be located. Working in an organization's online office can be more productive than working on the same floor or in a single room.

GlossGenius is a top-rated platform that helps salon and wellness businesses save time, make more money and build a better reputation through powerful booking, payments, and marketing. GlossGenius is a powerful, modern and affordable platform that can manage your entire salon, spa, or barbershop. GlossGenius is affordable for all levels of staff, offers unlimited appointment bookings, the industry's lowest processing fee (2.6%), stunning readers, text messaging, email marketing, social networking marketing, beautiful website creation, reporting, and many more. A free trial is available. It takes just minutes to get started. You can also transfer your business information (clients, appointments and notes) with the free trial. This platform is a favorite among business owners and teams.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Canfigure is an IT Service Management Solution with amazing flexibility. Canfigure is built for scalability. We believe in simplicity. Canfigure is cost-effective and easy to deploy. This allows you to grow your assets and user base at your own pace. Canfigure comes with support for all IT assets and can be customized to store information for any type asset, including IoT, facilities and transportation. Access to the admin functions allows for easy expansion of the database schema. No technical knowledge is required. Asset information can contain financial data. It can be used to track important dates, such as warranty expiry. It can also be linked to supporting contract documents. Canfigure's core function is the Configuration Management Database (CMDB). This database underpins all other functions. The CMDB stores your data in the form Configuration Items (CIs), and the relationships between them.

Sinch Engage (previously known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.​

Ondato offers identity verification, business onboarding, customer data platform, due diligence, and authentication solutions tailored to fit in your everyday workflow. Our tools fit the entire customer lifecycle management, starting from onboarding and ending with continuous user monitoring. It's a one-stop solution whether you're worried about compliance or are looking for a more user-friendly data management platform.

Botup by 500apps, the best chatbot software, helps you build chatbots for your company on Facebook, Slack and WhatsApp. Seamless engagement allows you to build lasting relationships with users all over the world through meaningful interactions. Botup provides a personal conversational experience for your users, which increases the likelihood of them being converted. To generate qualified leads, you can also create intelligent chatbots that respond to visitor queries instantly. Access to over 30 apps for just $14.99 per user

SimplyMeet.me admin app allows you to keep a quick overview of all your past and upcoming bookings in your phone at all times. Notifications will be sent to your mobile phone whenever new meetings are booked, cancelled, changed or changed. The app allows you to quickly create new meeting types and receive links to share with clients or coworkers. You can let invitees choose from the available meeting times. There is nothing you need to do. Send your booking link to the person and they will choose a time that suits them. Automatically detects time zones when clients schedule meetings. Allow more people to book and attend meetings simultaneously. Connect an inverse calendar to create your availability.

Verify 365 provides advanced client onboarding for law firms, estate agencies, accountants, and IFAs. Verify 365 allows you to be confident that your clients have been thoroughly vetted. This will save you time and reduce the risk of fraud. Verify 365 provides biometric verification to ensure that your clients are indeed who they claim to be. Verify 365 performs thorough ID checks including government-issued IDs and address verification. Our AML checks ensure your clients aren't on any financial crime watchlists. We also check the source of funds to make sure that your clients' money is legitimate. Verify 365 includes epayment and esignature capabilities to make the onboarding process quick and easy. Verify 365 supports more than 10,000 government-issued identification cards from over 200 different countries. Verify 365's global reach allows you verify clients from around the globe.