Top Pick

WhatsApp Description

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

Pricing

Free Version:
Yes

Integrations

Reviews - 23 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Meta
Year Founded:
2004
Headquarters:
United States
Website:
www.whatsapp.com

Media

WhatsApp Screenshot 1
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Product Details

Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Type of Training
Not Offered
Customer Support
Online

WhatsApp Features and Options

Messaging Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
  • Name: Sackitey F.
    Job Title: Farmer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A good website

    Edited: Oct 26 2021

    Summary: My experience with WhatsApp has been very great. I have been WhatsApp for so many years ago and it has been a great honour to have the contact of everyone I know.

    Positive: I am very interested in this project so far . it has been very useful for communication and also granting high quality videos.

    Negative: Sometimes during conversation or video calls the connection get interrupted but I think the is from the internet provider not the application.

    Read More...
  • Name: Shreyas P.
    Job Title: Intern
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for messaging

    Date: Nov 22 2020

    Summary: It is one of the most used messaging apps professionally and personally.
    It has a business account option too for using it with api.
    Has end to end encryption so it's as secure as it gets.
    Free to use and has no ads in app.

    Positive: Instant messaging.
    Can send attachment of up to 200mb.
    Has end to end encryption.
    Can use voice and video calls over the internet.

    Negative: Can use the web version only when your phone is connected to internet.
    You need to install additional apps in phone for stickers.

    Read More...
  • Name: Muqthar K.
    Job Title: Student
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's too feasible for my business.

    Date: Aug 15 2020

    Summary: WhatsApp is my favourite application to text and call my friends and family. It is a very efficient, reliable, and feasible application.

    Positive: User friendly software
    Fast and secure application
    Easily accessible all over the world
    Voice and video calls.

    Negative: Addicting application
    It is a good application. Not many cons for this application.

    Read More...
  • Name: Farhan H.
    Job Title: Computer engineering
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Best Thing This review was provided in exchange for a $5 Amazon gift card by the provider of this product.”

    Edited: Aug 07 2020

    Summary: This app is the best and most useful app a mobile user can download.

    During this pandemic everything including work and classes are conducted via WhatsApp.

    Positive: -Its the best social networking app used by anyone who uses a smartphone.
    -Its pretty simple to use.
    -It can be used to text call and video call.
    -We can send different kinds of files

    Negative: There are not much cons about it but theres one thing which changed the way WhatsApp was.

    Status option wasn't a necessary option on WhatsApp.

    Read More...
  • Name: Akilesh R.
    Job Title: Dr
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One app that changed the face of communication

    Date: Jun 09 2020

    Summary: It's a must have app as it includes video/VoIP and instant messaging under one roof. Above all it's a free app and has no ads, which is great.

    Positive: The app registers you using your phone number so you don't have to remember PIN or tags. It shows all your WhatsApp contacts at one place.

    The new status option lets you share moments and it turned the app into a mini social media hub.

    It also has a desktop client so you can use it without your phone.

    No ads

    Free for life

    Negative: Doesn't have a report button to report fake news and texts. It's needed in countries like India where fake news is rampantly spread.

    Read More...
  • Name: Umesh R.
    Job Title: Business Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Whatsapp - The new way of communication

    Date: Jun 05 2020

    Summary: I am using WhatsApp almost since its inception in India, I have also signed up for the beta testing program and they like to test a lot of new features and constantly upgrade. Whatsapp always gives great competition to its competitors and tries to launch and add all the features possible.

    Sometimes Whatsapp can be a mess as the messages are encoded on a 128-bit level which can be used for negative purposes and these calls and messages cannot be tracked or traced because of its level on encryption

    Positive: (+) Easy to understand and use.
    (+) Great UI and UX
    (+) Varied themes and background settings.
    (+) Ability to share different file formats
    (+) 128 bit secured encryption communication.

    Negative: (-) Not able to send multiple pictures and photos or files at once.
    (-) Backup can be background thing.
    (-) Sometimes the app crashes and takes time to restore.

    Read More...
  • Name: Girish K.
    Job Title: Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best there is in the business

    Date: Jun 02 2020

    Summary: This app revolutionized the chatting era right from free online chats to video calls to status updates. No complaints on this.

    Positive: 1) Not required to login. Initial registration of Mobile number and name and that's it! You are online.
    2) Good encryption set between chats.
    3) Update frequency is usually 1 month.

    Negative: 1) Updates do not indicate the exact feature. It is usually "Bugs and improvement fixes"

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the best messaging apps

    Date: May 28 2020

    Summary: I use this almost all day to chat with my friends, sharing funny stuff and stickers. I also use it to interact with formal groups to work out some serious stuff as well.

    Positive: - It allows us to delete a wrongly sent message which is a life saver.
    - Auto download can be tweaked in the settings so as to save data.
    - One can backup their chats and media automatically in an interval defined by the user.

    Negative: - A forwarded media occupies double the space on the device. It is saved in both the sent and received folder.
    - Dark mode is not available.
    - WhatsApp stickers does not have a lot of variety. Third party apps are the only hope there.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Business Development
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Alternative

    Date: May 26 2020

    Summary: I think it's a great way to keep in touch with people you otherwise may not be able to text or call.

    Positive: I love that you can use this app to contact anyone who has it, for free, regardless of where they live in the world.

    Negative: This is trivial, but I didn't like how it was automatically downloading pictures texted to my phone - I was running out of storage and didn't realize why.

    Read More...
  • Name: Rohan J.
    Job Title: Software Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The communication app for everyone

    Date: May 25 2020

    Summary: Due to its ease of use and features Whatsapp has become synonymous with Messaging in general. Whatsapp Business makes connecting with client easier and faster.

    Positive: Easy to use.
    Web app for desktop use.
    Two way encryption for security.
    Video and voice calling over internet.

    Negative: No feature to block unknown numbers from messaging or adding you to groups.
    No option to opt out of Status feature.

    Read More...
  • Name: Maria G.
    Job Title: Sales Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quick conversation starter

    Date: May 24 2020

    Summary: Hands down the best chat application I have ever used. Just download it If you haven't already. More features from the slack application can be added to make it more powerful.

    Positive: I have tried many other applications but no one came close to WhatsApp in terms of simple user interface and ability to get the conversation going. The video call feature works great and helps to talk with remote people. Groups can be easily created for discussions.

    Negative: The application can have option to have more group members similar to the telegram. The WhatsApp web does not work If the Internet connection is not strong.

    Read More...
  • Name: Nitin C.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Addictive messenger app

    Date: Apr 20 2020

    Summary: Overall it is very, very easy to use it for daily chatting purpose, It's now added as daily routine in people's life.

    Positive: One of the best thing of WhatsApp is its simple and easy design that anyone can use it with no extra knowledge of it.

    Negative: I always have a fear that someday Facebook put ads on it.

    Read More...
  • Name: Chet N.
    Job Title: Ceo
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cool way to communicate globally

    Date: Apr 18 2020

    Summary: Great way to use your existing number to connect with anyone around the world without having an additional cost.

    Positive: Love the ease it provides to communicate with anyone around the world. Love how we can call and text over it with no cost.

    Negative: Not much I dislike about it to be honest. Love what it does.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very useful

    Date: Apr 13 2020

    Summary: I've been using this software from a long time. I find this a very good platform to interact with friends and family. We can create groups with office people too.

    Positive: Connect to our friends and family using contact via WhatsApp.
    Free to use voice and video calls. There is no limit for number of texts.
    We can share videos, documents etc with our contacts.

    Negative: Everything is good with WhatsApp. No disadvantages.

    Read More...
  • Name: Pradeep Sunny C.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    WhatsApp - Review

    Date: Apr 12 2020

    Summary: WhatsApp is so good that I don't even check my time once I start using it. It really helps us in connecting to friends and family online. Mostly no spam as far as we are in contact with our friends and family.

    Positive: We can connect to our contacts easily.
    Make voice and video calls.
    We can send voice messages, stickers, normal texts, emojis.

    Negative: Whatsapp Web has very fewer features.
    We can't post a new status, we can't place calls.

    Read More...