Best Customer Engagement Software for Startups

Khoros allows you to connect with your customers right from the moment that you make your first offer, through the moment of sale and beyond. We are here to help you stay connected with your customers via any channel. We have built an AI-powered digital engagement platform that you can trust, regardless of your greatest success or worst crisis. Khoros offers enterprise workflows that can handle high volumes, complex deployments, brand protection, and security needs for the top brands. All this is backed up by an award-winning service team that is committed to your success. We are more than just a technology vendor. Khoros' award winning services, coaching, and industry knowledge make us the perfect partner for your long-term success.

Personalize your content to create real-life engagement Your audience will remember your content. Zoniz can help you create interaction through proximity technology. Our creative solution will help you deliver your content to the right people and places. Zoniz proximity technology allows public institutions and organizations to build relationships with tourists and citizens. Our mobile engagement app makes it easier for municipalities to reach people and keep them connected for a long time.

Innovator, connector, and leader in the insurance industry. We offer the UK's most comprehensive straight-through processing platform. Find out how our digital platform can help you meet your business needs. A digital experience that is seamless and agile will drive business transformation. Improved productivity is possible through the use of adviser and consumer self-service tools. Continual engagement with customers will result in a higher customer lifetime value. Customers and Adviser Portals allow customers to access policy documentation and make changes digitally in real-time. The components cover every aspect of the user experience, including full reinsurance reporting and integration with external portals and automated and clerical Underwriting. Flexible deployment - from complete deployment of the SSG Digital platform to individual components that can be integrated (e.g. Only underwriting, New Business only

FoxMetrics can help you overcome the problems of siloed products and systems. It captures, stores and unlocks data from the web, mobile, or other sources. This empowers businesses to enrich, transform, visualize, and explore web visitor activity. You can easily report on sessions, users and page views as well as custom events and other related metrics. You can improve your ROI by identifying and measuring the most effective marketing strategies and campaigns to maximize conversions across all channels. The biggest problem isn't lack of data, it's inability to quickly extract meaningful and actionable insights. FoxMetrics allows restaurants to collect and analyze data online and offline from their customers, including orders, loyalty platforms, delivery platforms and location/map platforms.

ChurnZero, a real-time Customer Success Platform, helps subscription businesses combat customer churn. Its software solutions enable businesses to understand how customers use their product and assess their health. This allows them to improve product adoption and increase renewal rates. Businesses can also personalize their customer experience by providing timely and relevant touchpoints.

As proof of transaction, a digital bill or receipt or invoice is generated. It is mandatory that the digital document be sent via flexible delivery channel to all recipients and is available for life. Have you ever received a PDF of a bill or an image of it? You may have wondered what to do with a digital bill. These digital bills can be edited easily. When web technologies are used to display an e-receipt, a lot of static elements can be dynamically personalized. Parallels can be drawn with the most personalized web interface and mobile app as a reference, such as Amazon. Group enterprises can send customers from one brand to shop at others brands under the umbrella of another brand. They can also customize offers based on brand, customer persona, and store level.

Your systems, reimagined. We create products that enhance the functionality of existing policy systems, so you can interact with your customers. We don't require you to modify your payment processor or policy management system. In just days, we can connect to a small portion of your data and you will be ready to go. Our products work regardless of whether you have written 500 million or 5,000,000 in written premium. We are always online, available in the cloud, and we auto-scale to meet your needs. Our products are hosted in PCI-compliant datacenters that are georeplicated throughout the USA. We do not store sensitive information and our data is fully encrypted. We are insurance professionals. We are experts in insurance. We love all things insurance technology. No matter what line of business you are in, our products will help you succeed.

Dropcountr is a simple, yet powerful, water analytics and customer engagement tool that works with all meters regardless of manufacturer or read interval. Dropcountr CLEAR is used by utilities to better understand customer behavior and address indoor/outdoor water efficiency costs, respond to service inquiries, and engage customers using modern communication channels. Dropcountr HOME is a customer portal that allows homeowners to better understand their water usage, compare it to others, achieve goals, and receive utility announcements and rebates. Cloud-based data analytics and customer engagement. Dropcountr converts data from water meters into actionable information that utilities staff can use to help customers and their customers. Connect with your customers using the technology they prefer. Reduce the number of customer service calls. Automate alerts, and move to digital communications. Satisfy customers and meet their expectations.

MoveXM is the all in one software platform for Experience Management (XM). It's'made & hosted here'! MoveXM allows: > Increase the Net Promoter Score® Maximize customer satisfaction > Lower churn rates > Reduce costs MoveXM meets the most stringent data protection requirements > Data storage only in Germany > Guaranteed GDPR compliance > ISO-certified data security management and quality management

It combines analytics, artificial intelligence, automation, and a single, intuitive, integrated marketing cloud platform. This platform seamlessly integrates with the client's CRM environment. It can learn, predict and recommend in real-time. This allows enterprises' marketing teams the ability to plan and execute upsell and cross-sell campaigns to increase revenue. Trusted, understandable AI that can drive marketing or act as a trusted companion to help with marketing decisions and actions. AI to triangulate customers and campaigns, and to guide marketers to achieve better marketing results. Robo-X, an AI companion that is unique in its kind, can automatically identify new opportunities for campaigns, continuously rate campaigns' performance, and recommend ways to improve the performance of existing campaigns.

Real-time alerts allow you to respond to customer feedback and close that loop efficiently. You can see what customers say with data analysis, visualizations and taxonomies that are tailored to your company. To create champion employees who thrive on customer satisfaction, collect, analyze, and respond to internal feedback. With proactive communications, you can create a seamless delivery system. Reduce call center volume and foster a culture that cares about customers. Digital-first approaches can reduce operational costs. Easy capture multi-channel feedback at any stage of the customer journey. With listening posts, you can reduce cart abandonment and hear from the'silent shoppers'. Real-time feedback can help you prevent churn and improve your service. Tenant needs can be addressed faster and complaints volume and complexity reduced. Reduce inbound calls while keeping customers informed through proactive communications.

You will be able to effectively manage sales and coach employees towards better results. To ensure that these key goals are met, we uncover patterns within your sales team. Automated feedback allows you to engage your customers throughout the sales process. To improve your sales strategy, uncover the true perceptions of your customers and exceed their expectations. Discover more about your sales reps, and how they engage customers. This knowledge can be used to generate better quality offers and increase your overall hit rate. Identify the best practices and question sets in sales. Find out the most important tasks your sales team must complete in a sales meeting. Use Salespulse to train your team and management.

It is expensive to fight cart abandonment, but it can be a huge advantage for your online business. You don't have to do all the work and instead, let us guide you directly to success. So you can concentrate on your core business. Shopping cart abandonment can affect all customer segments throughout the customer journey. Our software handles it all. Dynamic exit-intent popups prevent cart abandonment on all devices and increase your conversion rate. So that your existing customers can be closely connected to you, our abandoned cart emails will bring your customers back into the shop seamlessly. We convert more visitors to our website into loyal newsletter subscribers and existing customers with our unobtrusive newsletter popups. Our software offers a secure, attractively priced and effective solution to increase sales and reduce worries about your online shop.

OtherLevels' sports engagement platform uses game state, live betting and player behavior to provide real-time customer engagement. Intelligent messaging from OtherLevels is a multi-channel real-time messaging platform that uses data and real-time events. OtherLevels seamlessly creates customized customer experiences that combine multiple data sources, content libraries, and player behavior to maximize customer connection, no matter what the occasion. You can replace generic CRM lifecycle marketing by directly relevant high-impact lottery, iGaming, and sports experiences. Data is the heart of all decisions, personalization, and real-time messaging. High-end event processing and external data feeds, combined with player behavior data, can power and enhance content creation and delivery. This results in content rich engagement experiences that are highly contextually relevant.

MobileBridge helps you identify the right time and location to interact with your customers. This allows you to optimize their engagement. We know that everyone has a different "right time", so we optimize customer engagements using a variety of data, both online and offline. This allows you to build lasting relationships with customers and enrich their customer experience. This will result in a better integration between the offline and online worlds for you, as a marketer. Targeting in realtime is easier when you know where your customers are. With our proximity marketing, you can communicate with customers based on their current location at any time. MobileBridge facilitates genuine two-way communication between you and customers. This is possible through compelling content, delivered with the right message, and interaction that rewards customers.

Clutch is a platform that helps B2C brands market to customers. Marketers today struggle with the fact that customer data is stored in multiple places. It is difficult to know when and how to reach customers and what message to send. Clutch allows you to centralize all this information, make sense it, and then act on it with personalized messages. This will lead to increased brand loyalty and more sales. Clutch offers a variety solutions, including data management, marketing automation and loyalty, stored value, CRM, mobile, email and direct mail campaign capabilities. Data-driven marketing doesn’t have to be complicated. A platform designed for B2C marketers will help you work smarter, do more, and optimize your spend. Know your customers across all channels and marketing touchpoints. Use complete data to create targeted campaigns that provide deeper insights. Drive customers to the best outcome and accelerate behavior change

AI-driven creative optimization helps you to understand what works before spending. Facebook revenue increased by 22% in the past year. With click-through rates decreasing and cost-per-clicks rising, it's becoming more difficult for advertisers to 'cut through'. Marketers have relied on intuition or guesswork to get insights into their creative until now. Particularly, what elements work and what don’t. Creative optimization can increase CTR by three times, which can reduce cost per lead by up to 40%. Datasine uses Computer Vision, Natural Language Processing and Computer Vision to decompose image assets and ad copy into quantifiable information to help you identify the most effective variables in your ads. To create an AI-powered database of why and how your ads work, we combine creative data with contextual campaign information such as audience, audience, and placement settings. Our platform allows you to create more effective ads and manage more campaigns.

CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.

Juris Access, a marketplace and P2P platform outside of the box, serves as a flexible customer on-boarding platform. Juris Access facilitates digital transformation for banks. Customers can apply for loans anywhere, anytime. Although some financial institutions have digital channels such as online loan applications, they are still semi-automated because they require people to follow up and so, the process is still manual. Because of the changing market and customer demands, there are no solutions that can continue the digital journey. This results in a high cost of operations because financial institutions still use inefficient, traditional methods.

Your installed base will increase visibility, connectivity, and revenue. EntytleInsyghts is the first AI-powered Customer Installation Base Recurring Revenue Platform for B2B Manufacturers. Entytle Insyghts was specifically designed to help you manage your installed base, recover wallet-share, reduce the churn, and drive upsell.

SmartConsultations was designed to meet the needs of public sector consultations. It allows you to easily create consultations, manage participants and analyse results. It is a cost-effective solution for your public engagement needs. We have placed you, the user, at the center of our design. Working with clients, we created a management system that is feature-rich and easy to use with minimal or no training. Your consultations will be responsive, accessible by default, so that participants can respond quickly and easily. This will allow you to draw feedback from as wide a range of people as possible. Access to all your consultations and their documentation is done through one portal. It is easy to use using a web browser. Designed for teams, intuitive and easy to learn without any training.

Encompass CX offers a flexible B2B customer experience management solution that measures, analyzes and collects all touchpoints throughout a client's lifecycle to determine their customer health. These touchpoints are used to provide insight into your accounts, products and services, enabling you to deliver a superior client experience and go beyond customer satisfaction. Our cloud-based dashboard gives you visibility to customer data and allows you to gain clarity. Increase revenue, identify cross-sell possibilities, reduce churn, and turn at-risk customers into your best clients. Your customers' perceptions of your product or service should be higher than theirs. Encompass-CX collects post-sale data, service metrics, onboarding assessments, support tickets, and email exchanges to give clarity into a company’s account. The ability to measure the client experience is a powerful tool for any company's growth.

Augeo is a leader for loyalty, engagement and incentive platforms. We are constantly developing new technology and solutions. Augeo helps companies engage and retain customers, employees, channel partners, and members. Our benefits and insurances, employee recognition and sales incentives, virtual and real-life meetings and events solutions increase engagement and strengthen relationships. Augeo is passionate to create innovative experiences that inspire and foster deeper connections with customers, employees, members, and channel partners. Our products mobilize engagement. From complex global programs to simple human connection, they connect people, enrich experiences, and impact results. Find new ways to bring together employees and members to share experiences, connect and align people. We listen to industry perspectives and give you insight for your journey.

casePRO is a proven platform that clients use in many industries. It provides flexibility and offers exceptional ROI. casePRO is a toolkit. The end solution is designed to fit the needs of your business and allow you to adapt and grow. Reduce the complexity of your processes and improve your compliance and control. You can receive your new inquiries directly from your website. You can also manage large files or cases across your business. Your standard documentation can be generated and sent automatically. casePRO can manage all data, including phone calls, emails and texts. Each casePRO case includes a 100% audit trail that includes all case viewing activities.

A consumer will reach for their mobile device on average 80 times per day. To increase customer lifetime value and profits, connect with your customers when it is important. Ubiquity's engagement platform puts your customers at your business' heart. You can choose only the services that you need, or talk to our digital strategists about the best way to use them. You can build apps on top of the platform or use our configurable rich mobile applications, customized for your brand. You can easily add identity management to your programs. This will allow you to gain a deeper understanding about your customers likes and preferences, as well as rich first party data such location, DOB, and emails.