Pipedrive Reviews

Summary: A great CRM app for managing your users. I would recommend if you're a small to medium size business.

Positive: Makes lead management easy and I like the "won" graphics on a deal. We've been using Pipedrive for years and it has been reliable. Also the tracking of emails us very useful.

Negative: A few bugs, but seems to be resolved quickly by their team.

Summary: Pipedrive is far superior to its competitors. Salesforce, HubSpot, Less Annoying CRM, etc. It's easier to use, it looks better, and it costs less or the same.

Positive: This software hits exactly where it needs to. You can do all the features that you want with open source integration, without any of the obscene technical skills needed for other platforms.

Negative: I don't have anything that I don't like about this product. For a CRM, it functions perfectly.

Summary: I loved how Pipedrive helps to create sales funnel from scratch. It also effectively helps to reduce our sales cycle. Overall, I highly suggest Pipedrive if you want a CRM tool that helps you is increasing sales and can be easily managed then you should try this.

Positive: It enables transparent sales pipeline view board. It has an appealing user interface. It offers pre-defined sales triggers and lead management. Extracts lead from multi-channels ( Email, SMS )marketing. Its scheduled email marketing works great. Easy to get connect with clients.

Negative: Never faced any major problems while using Pipedrive.

Summary: It was very nice to use the tool to manage and track my sales team performance. The forecasting feature is great which helps us to prepare in advance.

Positive: It's a comprehensive package to manager your leads to opportunities. You can customise the stages of opportunities as per your requirement. The sales forecasting is great.

Negative: More marketing automation tools should be integrated.

Summary: Pipedrive is a robust customer relationship management product to drive every potential lead into the sales funnel. The best thing I liked, is its User interface. It's so simple that lets, you board in without having much experience.

Positive: Pipedrive has a very simple and clean user interface, which eliminates the complexity of learning. Its sales pipeline supports everything, from detecting leads to converting them into customers. It allows you to connect with potential leads directly without changing the screen.

Negative: So far I haven't found any downside about this platform.

Summary: Pipedrive is an effective software when it comes to having a correct administration of negotiations in real time for your company, that platform has really provided a significantly good experience, it has arrived at the company more than a year ago and has carried a fairly good system. reliable, in which we can carry out all the negotiations and retain the potential client for much longer, the negotiations within this platform are quite versatile, it has to be this communication system and it also allows sending emails to all clients simultaneously. I loved the way this platform was able to optimize short and long-term sales for my real estate company, the experience we had was really perfect.

Positive: Pipedrive is an excellent mechanism to have a correct CRM system for your entire company, one of the main things that I like about this platform is that it has a free trial of two weeks, this free trial is available for all new users, and will provide you with full access to all the functionalities to manage your company's CRM. Another of the things that I like about this platform is that it has a funnel view in which you can have a preview of the active and completed negotiations of your company, this view helps a lot to be able to visualize in a much broader way all the negotiations that have been carried out at a specific time. In addition, this platform records all previous negotiations in a database, which helps keep track of total negotiations.

Negative: One of the main problems that you do not have about this platform is that it does not have any type of integration with the LinkedIn social network, in this way all the clients that are obtained through this social network cannot be transferred or transferred to the CRM system. From Pipedrive, there is a real need for this integration to be implemented as soon as possible in order to get the most out of the deal utility and sales management. Another of the negative things about this platform is that it is not possible to see if the client has already seen an email that has been sent by one of the sales agents that is attending the negotiation, in this way it is a bit complicated to have a correct order of customer service.

Summary: When we started using this platform I must admit I didn't think I would get as many results and take my company in a different direction, during the first month of use we didn't really notice the difference, if we noticed that the sales process was doing a bit like automated, and that manual work was being left aside, however the results began to be noticed from the middle of the year, we began to notice that sales were growing, since all our clients obtained a fairly good reference from us thanks to the fact that we provide them with a totally streamlined sales system. Our software team has been in charge of speeding up and optimizing the sales process thanks to the creation of an automated system that works with artificial intelligence, detects actions within the negotiation and also detects the progress that the negotiation has had, it is important that you detect all actions so that the negotiation advances progressively. This platform has really been very useful since it came to our company, all our clients have been much more satisfied because the negotiations are carried out in a much more automated way, previously we had to book an appointment for each of the clients to be able to serve them manually, but this is now in the past, this software allows us to count and streamline the negotiation process and also allows us to detect the growth that has been taking place thanks to past sales.

Positive: The sales funnel that makes me create this system called Pipedrive It allows me to speed up the sales process and helps our entire audience and our clients feel satisfied with the negotiation process with us. One of the main factors that I liked the most about this platform is that I can create a sales system with artificial intelligence which is capable of developing a negotiation without the need to do any manual work. Every day in our company we receive all kinds of negotiations. , we are a real estate company and negotiations are carried out constantly for the acquisition of properties, so we have created an automated system which is capable of collecting data with just one click, and streamlining the sales process depending on what you want each client. Another of the main things that I liked about this platform is that it allows me to have constant monitoring, in order to speed up and directly visualize the progress that the negotiations are having, we are aware that this system speeds up sales and does it through a automated process, so we can see in real time the progress that each sale has had, the progress and report are obtained instantly, we can recognize winning patterns, forecast profits and optimize the workflow thanks to this great platform. I must also mention that I love the integration that this system has, our analytical system, this integration helps to collect data from all sales and store it in a system where we can visualize the sales and the progress that our company has had thanks to those sales, In addition, we can know the forecast of the economy of our company thanks to this integration, our analytics software is responsible for collecting this information and joining it with other information obtained around the company, to give us a corresponding result.

Negative: After the arrival of this software, I must admit that I have not witnessed any type of failure within its general functions, this software works wonderfully, its bot system and the creation of automated processes Help our company to speed up the process of sales and you can have greater satisfaction among all customers with the negotiations carried out. It should also be noted that this software allows us to address special cases by mail, it provides us with a direct chat and an email tray in which we can interact with the client during the negotiation, we must admit that during the negotiation we can intervene and contact the client manually thanks to this direct mail and chat system. I have not had any problems with this software, I am grateful for the general functionality that it has provided all this time since it has made sales in this company grow exponentially, and that we create many more satisfied customers over time.

Summary: In our real estate company day by day we carry out various negotiations in order to offer a quality sales service to all customers. We fight at all times so that our clients can have a satisfactory negotiation with us, Pipedrive has played an important role in our negotiations. Previously, our clients took longer to receive responses from us, since there were quite a few business requests that we received, however, Pipedrive has helped us control that flow of negotiations, it has allowed us to divide the work in the field of In sales, each of my colleagues can take on a particular lead and take it through the process of completion. In our company, since Pipedrive arrived, sales have improved, we have obtained more sales, clients have been more satisfied with our attention when purchasing a property, since they receive faster responses. We are grateful with how Pipedrive works, it has allowed us to give more attention to potential clients.

Positive: Pipedrive is the perfect software to be able to keep track of clients who want to carry out a sales process, in addition, Pipedrive has unmatched features that help create work mechanisms so that clients have a more accurate negotiation process. During our long-term use, we have noticed the following positive factors:

- I love the way that Pipedrive can be integrated with the Gmail and Office 365 service, as this has helped us to connect it with the mail service and thus be able to follow up on business via email. We have created several automated sending templates, so that our clients receive automatic responses. When they access any of our campaigns, Pipedrive detects it and automatically sends these templates to potential clients.

- I love the way I can have an order in my contacts section, I can organize the dates of the appointments that each client will have, I can assign a meeting with the client or a deadline. This section helps me to maintain a much more precise order in the relationships with potential clients, my colleagues can consult this section of contacts and they can know which client will have a meeting with us in the next hours or days.

- I love the way Pipedrive designs automated reports on the behavior, and the satisfaction period that the clients have had. Pipedrive has an AI system, which collects all the information of the negotiations, offers won and the result of the sales, all this information is collected and shown in the reports in detail.

Negative: During our experience with Pipedrive, we have never had any kind of problem, all the functions of automation of responses, management of leads, everything has worked wonderfully, without problems. Next, I will mention some things that need to be optimized to make Pipedrive a more complete software, there are some things that are missing:

- Pipedrive does not have a free trial. When we were planning to use this platform, we tried to access a free trial but we were not successful, we opted to immediately buy some paid plan to be able to test it and in case it did not meet our objectives, we would refund it. The free trial is very necessary, it would make the users able to try the product before buying it.

- Pipedrive does not show the progress of a deal in real time. This is not something that has affected us in a shocking way, this is a feature that should be integrated as soon as possible. In our company, we are happy to do planning and negotiations with clients, and that we can update deal status manually, however, it would be great if the status is updated automatically and shown in real time, so my colleagues can See what progress each lead has.

Summary: Honestly, Pipedrive has given multiple opportunities to achieve a great sales, advertising, and general marketing management partnership. It is essential to the organization because we meet the demands. It is necessary and has given incredible strength for new customer acquisition.

Positive: I like that Pipedrive has many great marketing process guidelines; it is highly robust and helpful for organizing social media and managing any advertising benefits. Pipedrive is very good for many positive results. Pipedrive will be able to help you improve your custom fit and strategically increase revenue. Highly recommended, it is an excellent software of excellent quality and very useful.

Negative: They should improve the integration of multiple customer social media accounts and manage them to a great level; it would be ideal to realize many social and business marketing goals; we have a large distribution of campaigns that help diversify the business.

Summary: It helps our customer success, sales and marketing teams to better manage customer relationships and keep all customer information within a reliable and easily accessible platform for those involved in the processes involved. It's a CRM unlike any other that has benefited us every step of the way since its implementation. It is a CRM different from many others in the market that efficiently complements the sales processes and guarantees a good management of customer and sales information.

Positive: It is an incredible performing software that has helped us improve our CRM and sales processes in my organization. It provides us with everything we need to retain useful information from our customers and relate to our sales process to ensure improvements across the board. Everything within your environment is well organized and it is simple to store and access our customer information when the need arises.

Negative: Your interface could be more modern and your environment could be more customizable, nothing else to point out.

Summary: I would recommend Pipedrive to other people. For sales teams, it would be especially helpful, I am sure!

Positive: Pipedrive has been great for organizing workflows and visualize several of our processes. Definitely recommend!

Negative: No cons to Pipedrive that we have seen so far. It's worked well.

Summary: We use Pipedrive as a customer relationship management tool. This software is used exclusively by some members of our management team. Tracking communication between our team and other suppliers, key figures, entities and even other people in the organization can be very difficult. Pipedrive allows its users to quickly check communication history, contact information and future meetings/calls/planned activities. I can call Pipedrive instead of calling my teammates to check project status. It is worth noting that although the tool is only used by a few team members, the product can still be easily used throughout the organization. Pipedrive is well suited for small and medium-sized businesses that need cost-effective customer relationship management tools. If an entity's users are struggling to maintain communications between their organization and external (or internal) entities, the tool will provide a lot of easily accessible visibility. Someone told me that some more powerful platforms would be better suited for large companies. For example, a large commodity company may be better off compared to one of Pipedrive's stronger competitors. In other words, my team and I are very satisfied with Pipedrive.

Positive: The software is very intuitive and you can "master" it without wasting too much time. The customer relationship management tools are relatively inexpensive. Pipedrive syncs very well with Google's G-Suite products. The dashboard allows you to "see at a glance" project progress. The software allows users to blind copy a project-specific email address, which will automatically populate the details/attachments related to that specific email into Pipedrive.

Negative: By providing similar features to Dropbox, the software can benefit greatly. It would be great to be able to grant external parties access to the file sharing portal hosted on Pipedrive. To my knowledge, Pipedrive does not provide this feature. However, it is worth noting that users can upload items that have been sent to them. In fact, if you attach a file to an email that has copied the specific email address of the "special" item, Pipedrive will upload the attachment to the repository.

Summary: Pipedrive is mostly oriented to the use by small clients, as sites where sales are made only at retail, which is demonstrated by not being as capable of handling large amounts of sales. Pipedrive is a service from which it is very convenient to communicate with customers and analyze current trends.

Positive: With Pipedrive there are many situations that can be covered, from processes that need to manage a sale, to showing sales enablement. By having multi-channel data collectors it is possible to review and separate sales information depending on its sources, to create reports as specific as possible.

Negative: In terms of customer support sessions, it is better to use another crm service that does better support analysis, in which follow-up strategies can be applied, or at least has a live chat with greater customization possibilities.

Summary: As a marketing department, we know that email applications in the current decade are less and less necessary as we have so many tools to interact, but Pipedrive makes the emails we launch using it have an acceptable reach, and the market research and customer search operations we do are positive.

Positive: The drip system offered by Pipedrive causes emails to be sent in different ways, which throughout the workday is great for not oversaturating our server. We can schedule emails to be launched in an automated way when we receive requests for interactions from the public.

Negative: We cannot integrate surveys within the emails we send, or at least not the classic surveys whose structure is based on the annotation of checkboxes, since Pipedrive does not have integrations with services based on this dynamic. We cannot connect Pipedrive to our forms within the company's landing page.

Summary: Pipedrive is a high-end CRM, making it easier to contact customers and conduct sales transactions than it would be using a conventional crm. In addition, it has several applications in the sales area as well as in the technical support and training area, which is positive for providing information to other salespeople.

Positive: Segmenting customers in Pipedrive is one of the most notorious advantages of the platform, since you can add the information stored within the sales funnels to them and vice versa. In general, Pipedrive works with an advanced sales enablement engine, with which you get a high level of customer management and oriented towards market trends.

Negative: Pipedrive does not manage documents, which conditions our overview of online documents, and forces us to opt for other services when we need to report on commissions and data collected within social networks. Pipedrive also lacks a tool for reviewing sales presentations.