Tremendous Reviews

Summary: I use Tremendous every day. It's incredibly easy as well as being a time saver. The customizable fields and campaigns are really useful for us. I would recommend it to anyone.

Positive: -Cost effective
-Customizable
-Time saver
-great customer service
-many reward options
-well received by respondents

Negative: -Wish we found it sooner
-Wish there wasn't a fee for bank/PayPal/Venmo services, but I know that is likely a fee from the original merchant
-limited options for China, but I know they are working on this

Summary: Overall, as I previously said - I'm a daily (if not hourly) Tremendous user who is generally VERY satisfied with their offerings, support, timely performance, and website.
I know I already mentioned this but I do really like that options to redeem include a completely different variety of offerings like online and physical card rewards, gift cards, bank transfers, giving the money to multiple different charities, PayPal, etc. It's great and there is an option for everyone, whether we're speaking about out internal employees or external participants in market research consultancies.

It's always a pleasure and satisfaction to use Tremendous services and offer them to our customers as we know satisfaction will be met.
The website is easy to navigate and finding information is not an issue if anyone asks me anything, I can probably find the information myself by looking at their website. I also like the admin part of it, how I can check if someone has received their reward and if not, resend it, etc. It's great to have so much information before having to ask for help. But then again - if we do ask for help, it's always received in a very fast, efficient and kind way.

Positive: It has a lot of pros, and I'd say 0 cons. The things I like the most are their support (emailing them is a satisfaction and not a stressful situation which is extremely rare these days), and the variety of options that we can offer to our participants (market research consultancies); I like that options include completely different offerings like card rewards, gift cards, bank transfers, giving the money to multiple different charities, PayPal, etc.
It's always a pleasure using their services and offering them to our customers as we know satisfaction will be met.
In addition, the website is very easy to navigate to find information if anyone asks me anything, I can probably find the information myself by looking at their website. I also like the admin part of it, how I can check if someone has received their reward and if not, resend it, etc. It's great to have so much information before having to ask for help. But then again - if we do ask for help, it's always received in a very fast, efficient and kind way.
Keep up the good work Tremendous :)

Negative: There really are not any cons. Maybe I'd say it would be better if some countries had more options to redeem rewards but I know this is not entirely up to Tremendous so it doesn't really count as a con.

Summary: We love using Tremendous and they are our main solution for sending rewards. The API in general is great and fit our needs very well - we send rewards in batches through API integration. Their support team is always responsive and fast in resolving any problem.

Positive: It was really quick and easy to set up and the pricing model is great. Their API documentation is very well written and the integration with their API is seamless. Not a single issue after 4+ usage in terms of successfully sending rewards through API. Great choice of gift card options. New feature for fraud prevention seems promising!

Negative: Offering more options outside of USA would be truly awesome, we are hoping that one day Bank Transfer option will be available for all countries. Customization of reward page and email is quite limited, having more design freedom would be a plus. The insight into unredeemed rewards is not very transparent. API does not support sending this information to integrated platforms via webhooks.

Summary: Tremendous is a valuable tool for businesses that are looking for ways to implement reward programs for their clients.

Positive: Tremendous has a user-friendly and intuitive interface and I like that it supports international gift card delivery, making it a suitable choice for a business with a global presence.

Negative: There are a few limited options of rewards which can be sent to certain countries. I would suggest widening the spectrum. Other than that, I think Tremendous is an amazing platform.

Summary: We've had a great experience using Tremendous to manage our rewards and incentives programs. The platform is intuitive and easy to navigate, making it simple to send rewards to recipients around the world. The wide range of reward options, from gift cards to cash transfers, allows us to tailor rewards based on individual preferences, which adds a personal touch to our programs.

Positive: Tremendous offers a wide range of reward options, including gift cards, prepaid cards, and direct payments, making it easy to cater to diverse preferences. Its global reach and simple interface streamline the process of sending rewards to recipients anywhere in the world.

Negative: Certain reward options may not be available in all countries, which can be restrictive for global campaigns.

Summary: Overall very good experience. I'm seeing more user retention and engagements ever since started offering Tremendous Gift Cards

Positive: Been using Tremendous for several months, it's quite easy to use with lots of features. It's good that Tremendous constantly expand their Gift Card Catalog. It also has quite a good Fraud Prevention measures.

Negative: I can't think of any cons at this time, but what I think can improve, is if Tremendous finds a way to offer and deliver crypto rewards to users, in a form of Gift Cards. I've already proposed this several times and unfortunately Tremendous have no plans to offer Crypto Rewards at this time, but I can say based on 5-Years of experience, there is a very huge demand for Crypto Rewards by users, within my industry, and Tremendous can also heavily benefit, if such a way is provided.

Summary: Tremendous has made the tedious process of sending research participants a gift card for compensation of their time so beyond easy. I am in love with this product. Our internal teams are heavy users of the product, and we continually get asked to add more people. We actually use it internally for paying out team members for points they earned for doing a great job. Customers have a great experience, too. I've actually had customers write back and ask for more feedback on our experience with the tool and share that they plan to suggest it to their company. The team did a great job with making a cumbersome process so much easier with technology.

Positive: Tremendous makes it super easy to send out gift cards to research participants. The user interface is so user-friendly that I never had to even read a how-to guide, though Tremendous does have those if you need them. And the once and only time I needed to engage with Tremendous Support they were very responsive, and immediately solved the issue.

Negative: It would be valuable if there was a way to automate sending invoices to internal teams that need to review this information. I have to manually download this information today. That said, there is value in manually downloading it because I am able to take a look and ensure everything is correct. And for all the things Tremendous does amazing well, this is not that critical of a feature request.

Summary: Overall, I use this tool almost every day and it's a great tool to send rewards to customers. It's also easy to report on how much spending was made.

Positive: This tool is super easy to use and intuitive to create templates and campaigns. It's also easy to reach support.

Negative: It would be great to have different currencies for rewards globally.

Summary: Using Tremendous makes managing our internal and external incentive program very easy. The templates are helpful, as we have international customers and employees, for which we need to use different templates. I also really appreciate the ease of use, it's very self-explanatory. And I just love the UX design. Definitely recommending the tool.

Positive: - It is very easy and intuitive to use
- Great templates, which are a time-saver when sending out emails to customers and employees worldwide
- I really like the UX design

Negative: - Past campaign names are not displayed when creating a campaign, so one has to search for the previous name to avoid duplication.

Summary: The overall experience has been nothing short of amazing, starting with the incredibly fast setup process that takes only about 10 minutes. Additionally, the absence of any subscription fees adds to the value, making it very appealing. I strongly encourage anyone who is in search of an effective incentive tool to consider Tremendous, as it has proven to be a fantastic option for these needs.

Positive: Getting started with Tremendous was an exceptionally quick and straightforward process. In less than 10 minutes, we found ourselves successfully sending incentives directly to our customers. The platform's appeal was further enhanced by the lack of any subscription fees or additional costs, which meant we only incurred expenses when we actually sent an incentive. Given these advantageous features, it became an obvious and ideal choice for our needs.

Negative: I can't think of anything of the top of my mind that I don't like about Tremendous. It has been a game changer for us and has helped us get better engagement from potential research participants.

Summary: Have been using Tremendous for a few years now and very happy with it as a way to incentivize research. Whether we talk to one person in a week or need to send out 200 survey incentives, the system works well at either size. Appreciate that PayPal is an option but you can turn it off to save money.

Positive: Super fast to do one incentive or one hundred.
Great tracking.
You can use a purchase order to reduce fees.
Friendly and straightforward interface.
Easy to learn.
Lots of countries and they actively work on this.

Negative: The expiration dates on some of the international gifts aren't great.
Takes a lot of back and forth when something goes wrong.

Summary: Best reward tool I have used, and I have not gone back to any of the previous options I tested ever since my first usage.

Positive: I love that it works for multiple countries and is easy to use, also the amount of options on cards and other benefits you can send

Negative: Not really a con, but something I believe they could improve in the future is setting up some automations. I use it to reward participants on Product Interviews and it would be nice to set it up so that somehow it creates a "pre-reward" every time a certain type of meeting is scheduled.

Summary: Overall, it's really one of the best/easiest ways to incentivize survey respondents, which is what we use it for. I can't imaging switching to some other platform for this.

Positive: Ease of setting up reward campaigns. Ease of reporting features. Ease of embedding in using the API. Just a general ease of doing things.

Negative: Nothing really. I mean the search functionality could be a little more robust and easy to do than it is. But, that is okay, once you learn it, it's fairly self-explanatory.

Summary: Overall, it's a fantastic tool that is free to use and makes online gifting 100X easier. You can sign up, add funds, customize a campaign, and send it out in less than an hour.

Positive: It can be set up in a few minutes, you can customize it to be gift cards only, donations only, or gift cards and donations, and you can customize the branding for a better user experience.

Negative: Nothing I don't like but I wish you could submit charities that they can add to the charity list.

Summary: Overall we have been using Tremendous for 3 years now and it has been life changing. We used to use Venmo and Cash App but they would shut our accounts down after sending too much money. Tremendous we have sent almost a half a million dollars in referrals and we are still going!

Positive: I really like that I am able to send referrals to our dealer partners so easily and have a customer support team to help me when I run into trouble. It is important for us to get our dealer referral partner's phone numbers and then in turn we can send them $100 via tremendous by just sending a text message. There is a way to send multiple referrals at once too which is helpful and saves time!

Negative: The only con I can think of is that Tremendous doesn't have a customer service support phone number... you have to do it all through email but they are usually pretty quick!