SlickText Description
SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.
Pricing
Company Details
Product Details
SlickText Features and Options
SMS Marketing Software
SMS Survey Software
Customer Experience Software
Customer Engagement Software
-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fast Assistance Date: Jul 14 2022
Summary: With being so busy, I am very content at how fast I was able to get assistance & resolve my issue. The rep was professional and kind.
Positive: I very much appreciated how smooth and fast my representative was able to assist me with the question I had.
Negative: I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Easy to use and great for growth Date: Jul 01 2022
Summary: SlickText is a game changer! I took a class saying that text messaging marketing was the way of the future and they were right. I incorporated the SlickText platform into my business marketing and saw an increase in conversions almost immediately.
Growing your audience is easer than ever. What I really like is that more people open text messages so it reaches more people and it also filters your audience. Only people truly interested in your product or service signs up. So it’s easier to offer products.
When I was able to connect SlickText to my Shopify store things really start picking up. I got so many people signed up with one click. It organized my contacts and helped me market more effectively.
It’s very easy to use. Easy to understand and your metrics are being recorded so you know how successful your campaigns are. This helps you decide what type of content your audience likes.
The text don’t have to be boring. You can include a short link and even media in your messages.
If you want to be more consistent reaching your audience with little effort this is the way to go about it!Positive: - User Friendly
- Increases conversion
- Easy sign up for members
- Affordable
- Customizable messages
- Syncs to your Shopify storeNegative: - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters
Read More...
- Pay attention to your audience because that will determine what plan works best for you.SlickText Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great customer service! Date: Jun 30 2022
Summary: This was a great experience! I am very pleased with the service that SlickText provides. I’m thankful that I will be taken care of if any problems should arise.
Positive: I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well.
Negative: I truly don’t have any cons. The service was exceptional!
Read More...SlickText Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Really great platform and the staff is awesome! Date: Jun 29 2022
Summary: So far SlickText has been a great choice! There were many bulk texting services to choose from, but SlickText offers many marketing tools and their platform is quite adaptable to meet the needs of each company. They also seem to come out with updates and new tools very frequently!
Positive: Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account.
Negative: I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far.
Read More...SlickText Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Amazing product! Date: Jun 28 2022
Summary: I am really liking the convenience this has been for me for the past few months. Getting more dependent on it everyday.
Positive: Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time.
Negative: Nothing much to note here. Still pretty new to this and have yet to find a fault.
Read More...SlickText Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Our best business tool! Excellent customer service! Date: Jun 25 2022
Summary: We’ve been with SlickText since launching our business, and it has been the single best decision for customer growth and engagement. Customer service is fast and always top notch. We’ll be with SlickText indefinitely!
Positive: SlickText is easy to use, and customer service is impeccable. Gabs was super helpful in resolving our recent questions, as always!
Negative: No complaints whatsoever. We love SlickText for all our text marketing needs!
Read More...SlickText Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fantastic Customer Service Date: Jun 25 2022
Summary: SlickText is a one stop shop for all of my texting wants and needs for my business. I use it weekly, sometime bi-weekly and my return rate is amazing! Customer service is outstanding. They always reply to emails and their online chat support is always available and well versed in everything.
Positive: I have a dedicated team member for my account, however, the website chat is there for me when I need them! The website is very user friendly and easy to use. I love how easy it is to add numbers. I can have several text words and run contests. Rollover texts are a huge selling point and I use them often!
Negative: I can honestly think of no cons at this time. It is a little pricy, but totally worth it.
Read More...SlickText Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Amazing Customer Service Date: Jun 24 2022
Summary: SlickText is an easy, professional platform to send mass texts. The best part is the customer service is amazing! Every time I have a question, I am able to immediately chat with someone and all of the SlickText reps are extremely efficient and kind. I highly recommend this service!
Positive: SlickText is an easy, professional platform to send mass texts. The best part is the customer service is amazing! Every time I have a question, I am able to immediately chat with someone and all of the SlickText reps are extremely efficient and kind. I highly recommend this service!
Negative: I do not have any negative feedback about this product or service!
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great Service Date: Jun 21 2022
Summary: A great app to use to reach out to all of our clients active or potential. Will continue to use this service.
Positive: SlickText is a wonderful service to use and are always helpful with any questions we may have. Will continue to use this service.
Negative: Not too many cons that we've experienced using this app. So far, everything has been good.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
SlickText Date: Jun 17 2022
Summary: Great company for your text marketing needs! If you are a church or non profit- check out SlickText!
Positive: SlickText is a great text marketing provider. My texts are on time and reliable and they provide amazing customer service-I even got a quick response on a Saturday afternoon!
Negative: I have nothing negative to say about them! They do a great job!
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
SlickText Customer Service is Amazing Date: Jun 17 2022
Summary: Overall, my experience with SlickText has been great thus far, and I'm excited to upgrade my plan and see what else this powerful software can accomplish for my business.
Positive: Customer service is pretty amazing with SlickText. I signed up for the trial, and reached out to customer service several times as I tried to get everything set up and understand it. Customer Service, especially Gabs, would respond immediately, and was very thorough in helping me understand the process and what I needed to do. If they take care of a customer on a free trial as well as they did for me, I can't imagine how great the customer service is for paying customers.
Negative: The only complaint I have is that it seems like it can get pretty expensive to send texts to customer base. 1 text to 500 customers once a month is all you can do with The Basic plan. To be fair there are several other plans to choose from and the pricing doesn't seem unreasonable for what you get.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
SlickText - Great Product and outstanding support Date: Jun 15 2022
Summary: Great Product and Company. I tried over a dozen solutions in the past and I ‘m glad this solution in on the market.
Positive: The product has a simple and elegant design that simply gets the job done.
Gabriel on the support team Provides outstanding support along with everyone else on the team.
They use humans in front of the AI responses and support Systems. That’s what you call Engagement Intelligence.!
Thank you.
Chris Colston
TechmediaNegative: No cons at this time.
Read More...
Made recommendations and they listened. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
AWESOME CUSTOMER SERVICE Edited: Jun 14 2022
Summary: We use SlickText to keep the plant informed of schedule changes, events, etc. Love that I can send a blanket text or have a single conversation with one individual. Overall, very satisfied and highly recommend!
Positive: Quick response when needed from Customer Service - Great way of keeping all employees informed and up-to-date on things.
Negative: I really can't think of any - have been very satisfied!
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great value + customer service! Date: Jun 10 2022
Summary: Have been a long time customer and we are very happy with this service. Would highly recommend to our industry colleagues.
Positive: User friendly, fantastic customer service. The system allows us to efficiently communicate with our entire network of talent.
Negative: There isn't any noteworthy issue with this service.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fair prices, Solid Functionality, and best-in-class Support Date: Jun 10 2022
Summary: I've used many different sms platforms, but none of them can match the quality and support offered by SlickText. If you get Kate to help you out with support, count yourself lucky! She is the best.
Positive: Friendly competent staff solves any issues I've ever had quickly and efficiently. No hidden charges and excellent deliverability.
Negative: Not much. good stuff. Some included short codes with each keyword would be awesome
Read More...