Top Pick

SlickText Description

SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.

Pricing

Pricing Starts At:
$29.00/month
Pricing Information:
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Trial:
Yes

Integrations

API:
Yes, SlickText has an API

Reviews - 27 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
SlickText
Year Founded:
2012
Headquarters:
United States
Website:
www.slicktext.com
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
Online

SlickText Features and Options

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey Software

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
  • Name: Carolina C.
    Job Title: Co-Founder
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast Assistance

    Date: Jul 14 2022

    Summary: With being so busy, I am very content at how fast I was able to get assistance & resolve my issue. The rep was professional and kind.

    Positive: I very much appreciated how smooth and fast my representative was able to assist me with the question I had.

    Negative: I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.

    Read More...
  • Name: Ashley A.
    Job Title: Business owner
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use and great for growth

    Date: Jul 01 2022

    Summary: SlickText is a game changer! I took a class saying that text messaging marketing was the way of the future and they were right. I incorporated the SlickText platform into my business marketing and saw an increase in conversions almost immediately.

    Growing your audience is easer than ever. What I really like is that more people open text messages so it reaches more people and it also filters your audience. Only people truly interested in your product or service signs up. So it’s easier to offer products.

    When I was able to connect SlickText to my Shopify store things really start picking up. I got so many people signed up with one click. It organized my contacts and helped me market more effectively.

    It’s very easy to use. Easy to understand and your metrics are being recorded so you know how successful your campaigns are. This helps you decide what type of content your audience likes.

    The text don’t have to be boring. You can include a short link and even media in your messages.

    If you want to be more consistent reaching your audience with little effort this is the way to go about it!

    Positive: - User Friendly
    - Increases conversion
    - Easy sign up for members
    - Affordable
    - Customizable messages
    - Syncs to your Shopify store

    Negative: - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters

    - Pay attention to your audience because that will determine what plan works best for you.

    Read More...
    SlickText Company Response
    Date: Jul 05 2022
    Hi Ashley, Thank you so much for this great review! So glad you're getting use out of the Shopify integration. I'm sure this is going to help grow your E-commerce store. We're grateful that you took the time to leave this review!
  • Name: Allie B.
    Job Title: Entrepreneur
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great customer service!

    Date: Jun 30 2022

    Summary: This was a great experience! I am very pleased with the service that SlickText provides. I’m thankful that I will be taken care of if any problems should arise.

    Positive: I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well.

    Negative: I truly don’t have any cons. The service was exceptional!

    Read More...
    SlickText Company Response
    Date: Jul 05 2022
    Hi Allie, We're glad you got the help you need to get running with SlickText! Reach out anytime for future questions. Thanks for the 5 stars!!!
  • Name: Anonymous (Verified)
    Job Title: Attendance/Administrative Assistant II
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Really great platform and the staff is awesome!

    Date: Jun 29 2022

    Summary: So far SlickText has been a great choice! There were many bulk texting services to choose from, but SlickText offers many marketing tools and their platform is quite adaptable to meet the needs of each company. They also seem to come out with updates and new tools very frequently!

    Positive: Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account.

    Negative: I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far.

    Read More...
    SlickText Company Response
    Date: Jul 05 2022
    Hello, Gabriella and Branden are the best! So glad our team was able to help you find a solution. There are many SMS services to choose from and we're so glad you've chosen us! Thanks!
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing product!

    Date: Jun 28 2022

    Summary: I am really liking the convenience this has been for me for the past few months. Getting more dependent on it everyday.

    Positive: Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time.

    Negative: Nothing much to note here. Still pretty new to this and have yet to find a fault.

    Read More...
    SlickText Company Response
    Date: Jun 29 2022
    Hello! Thank you so much for taking the time to leave us a review. Sounds like you're getting great use out of SlickText!
  • Name: Sarah W.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Our best business tool! Excellent customer service!

    Date: Jun 25 2022

    Summary: We’ve been with SlickText since launching our business, and it has been the single best decision for customer growth and engagement. Customer service is fast and always top notch. We’ll be with SlickText indefinitely!

    Positive: SlickText is easy to use, and customer service is impeccable. Gabs was super helpful in resolving our recent questions, as always!

    Negative: No complaints whatsoever. We love SlickText for all our text marketing needs!

    Read More...
    SlickText Company Response
    Date: Jun 29 2022
    Hey Sarah, Thank you so much for your glowing review! We pride ourselves on top-notch customer service and we're glad to see you've taken advantage of that. Here's to more growth and engagement for your business!
  • Name: Cara H.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic Customer Service

    Date: Jun 25 2022

    Summary: SlickText is a one stop shop for all of my texting wants and needs for my business. I use it weekly, sometime bi-weekly and my return rate is amazing! Customer service is outstanding. They always reply to emails and their online chat support is always available and well versed in everything.

    Positive: I have a dedicated team member for my account, however, the website chat is there for me when I need them! The website is very user friendly and easy to use. I love how easy it is to add numbers. I can have several text words and run contests. Rollover texts are a huge selling point and I use them often!

    Negative: I can honestly think of no cons at this time. It is a little pricy, but totally worth it.

    Read More...
    SlickText Company Response
    Date: Jun 29 2022
    Hey Cara, So glad you're taking advantage of those rollover texts! Thank you so much for taking the time to leave us a review!
  • Name: Anonymous (Verified)
    Job Title: Business Owner
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing Customer Service

    Date: Jun 24 2022

    Summary: SlickText is an easy, professional platform to send mass texts. The best part is the customer service is amazing! Every time I have a question, I am able to immediately chat with someone and all of the SlickText reps are extremely efficient and kind. I highly recommend this service!

    Positive: SlickText is an easy, professional platform to send mass texts. The best part is the customer service is amazing! Every time I have a question, I am able to immediately chat with someone and all of the SlickText reps are extremely efficient and kind. I highly recommend this service!

    Negative: I do not have any negative feedback about this product or service!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Business owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Service

    Date: Jun 21 2022

    Summary: A great app to use to reach out to all of our clients active or potential. Will continue to use this service.

    Positive: SlickText is a wonderful service to use and are always helpful with any questions we may have. Will continue to use this service.

    Negative: Not too many cons that we've experienced using this app. So far, everything has been good.

    Read More...
  • Name: Treavor P.
    Job Title: Pastor
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SlickText

    Date: Jun 17 2022

    Summary: Great company for your text marketing needs! If you are a church or non profit- check out SlickText!

    Positive: SlickText is a great text marketing provider. My texts are on time and reliable and they provide amazing customer service-I even got a quick response on a Saturday afternoon!

    Negative: I have nothing negative to say about them! They do a great job!

    Read More...
  • Name: George G.
    Job Title: Chief Operating Officer
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SlickText Customer Service is Amazing

    Date: Jun 17 2022

    Summary: Overall, my experience with SlickText has been great thus far, and I'm excited to upgrade my plan and see what else this powerful software can accomplish for my business.

    Positive: Customer service is pretty amazing with SlickText. I signed up for the trial, and reached out to customer service several times as I tried to get everything set up and understand it. Customer Service, especially Gabs, would respond immediately, and was very thorough in helping me understand the process and what I needed to do. If they take care of a customer on a free trial as well as they did for me, I can't imagine how great the customer service is for paying customers.

    Negative: The only complaint I have is that it seems like it can get pretty expensive to send texts to customer base. 1 text to 500 customers once a month is all you can do with The Basic plan. To be fair there are several other plans to choose from and the pricing doesn't seem unreasonable for what you get.

    Read More...
  • Name: Chris C.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SlickText - Great Product and outstanding support

    Date: Jun 15 2022

    Summary: Great Product and Company. I tried over a dozen solutions in the past and I ‘m glad this solution in on the market.

    Positive: The product has a simple and elegant design that simply gets the job done.

    Gabriel on the support team Provides outstanding support along with everyone else on the team.

    They use humans in front of the AI responses and support Systems. That’s what you call Engagement Intelligence.!

    Thank you.
    Chris Colston
    Techmedia

    Negative: No cons at this time.

    Made recommendations and they listened.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Purchaser/Human Resources
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    AWESOME CUSTOMER SERVICE

    Edited: Jun 14 2022

    Summary: We use SlickText to keep the plant informed of schedule changes, events, etc. Love that I can send a blanket text or have a single conversation with one individual. Overall, very satisfied and highly recommend!

    Positive: Quick response when needed from Customer Service - Great way of keeping all employees informed and up-to-date on things.

    Negative: I really can't think of any - have been very satisfied!

    Read More...
  • Name: Omar G.
    Job Title: COO
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great value + customer service!

    Date: Jun 10 2022

    Summary: Have been a long time customer and we are very happy with this service. Would highly recommend to our industry colleagues.

    Positive: User friendly, fantastic customer service. The system allows us to efficiently communicate with our entire network of talent.

    Negative: There isn't any noteworthy issue with this service.

    Read More...
  • Name: JARED V.
    Job Title: MANAGING DIRECTOR
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fair prices, Solid Functionality, and best-in-class Support

    Date: Jun 10 2022

    Summary: I've used many different sms platforms, but none of them can match the quality and support offered by SlickText. If you get Kate to help you out with support, count yourself lucky! She is the best.

    Positive: Friendly competent staff solves any issues I've ever had quickly and efficiently. No hidden charges and excellent deliverability.

    Negative: Not much. good stuff. Some included short codes with each keyword would be awesome

    Read More...
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