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Description
TrueDialog is a high-quality SMS messaging platform for businesses and higher education institutions. TrueDialog is a simple business texting platform that can be used immediately. It comes with a variety of pre-built tools and a robust SMS messaging API. Its applications include SMS customer service, SMS marketing, SMS marketing, emergency alerts, two-way messaging, and SMS marketing.
Description
Enhance your revenue by engaging with customers through a versatile multi-channel conversational relationship platform.
Interact with visitors on your site through various methods including voice calls, live chat, two-way texting, video communications, and social media messaging, all from a single tool. This solution is compatible with any website and can boost your conversion rates by as much as 75%.
Incorporate a dedicated business line and a virtual phone system into your personal device through our easy-to-use web portal or mobile app. You can set up an IVR system, design your call flow, and activate call forwarding to ensure that no customer inquiries go unanswered.
Engage with your clients effortlessly via SMS text messaging; with just a simple click on the Voizee widget on your website, clients can initiate a text conversation, and you can respond promptly.
Unify all your customer interactions into a single, cohesive dashboard, regardless of the communication channel being used, ensuring streamlined management of conversations and improved customer service. By consolidating your communication efforts, you can foster stronger relationships and drive higher customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
Yes
Axis LMS
No
ChatGPT
No
ClickFunnels
No
Contact Form 7
No
Eloqua
Yes
Google Analytics
No
Gravity Forms
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
Adobe Marketo Engage
No
Axis LMS
Yes
ChatGPT
Yes
ClickFunnels
Yes
Contact Form 7
Yes
Eloqua
No
Google Analytics
Yes
Gravity Forms
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$16 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TrueDialog
Founded
2011
Country
United States
Website
truedialog.com
Vendor Details
Company Name
Voizee
Founded
2021
Website
voizee.com
Product Features
Alumni Management
Event Management
Yes
Fundraising Management
Yes
Jobs Board
Yes
Mailing List Management
Yes
Member Accounts
Yes
Member Communities
Yes
Member Directory
Yes
Member Portal
No
Membership Management
Yes
Website Management
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Higher Education
Admissions Management
Yes
Alumni Management
Yes
Assessment Management
No
Curriculum Management
No
Faculty / Staff Management
No
Financial Aid Management
Yes
Fundraising Management
Yes
Housing Management
No
Scheduling
Yes
Student Information / Records
No
Student Portal
No
Mobile Marketing
Channel Attribution
Yes
Contextual Targeting
Yes
Coupons
No
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
No
Registration
Activity Registration
Yes
Attendance Management
No
Badge Management
No
Calendar Management
No
Class Registration
Yes
Contact Management
No
Event Registration
Yes
Form Builder
No
Group Registration
Yes
Marketing Management
Yes
Online Registration
Yes
Onsite Registration
No
Payment Processing
No
Refund Automation
No
Self Check-In
No
Surveys & Feedback
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
