Textellent Reviews

Summary: Best decision! The year before I forgot to enroll into the software and seen a major decline in my clients and returning clients. Now I am back in the game with Textellent and the messages are rolling.

Positive: My business was able to scale at a different level using this service. The service also saves me time and 2 hours by sending messages for me that I would forget to send. The best text marketing for Tax Pros!

Negative: I like everything about the software. The software allows me to be hands off when I do not know what to say to a client to influence them to file with my company.

Summary: The truth is that I began to learn more about the program and I like it more and more, it makes my business easier and I get better communication with my clients.

Positive: I like it because it is not complicated and if something i not understood the technical support team is always available to assist you.

Negative: So far I haven't found anything I don't like, its pretty good!

Summary: I will recommend this product to any any business wanting to grow their clientele. It is a stress-free product that will put a smile on your face.

Positive: It makes my life and my business so simple and easy. I also grew my business with Textellent communicating with current and prospective clients.

Negative: There's nothing negative about this product. This product is simply amazing.

Summary: I love everything about this product I’ve been using since the start! My team loves it we are all on one accord.

Positive: I love everything about this product I’ve been using since the start! They are constantly upgrading and making it better and better.

Negative: No cons this product is one of a kind! There is no competition.

Summary: The super practical and efficient application. Super attentive staff and always available to help. Super recommended.

Positive: The super practical and efficient application. Super attentive staff and always available to help. Super recommended.

Negative: I have nothing bad to say about the app. Just positive things. Very practical.

Summary: Great session and support at all times. We have no problem reaching out the team and receive excellent support.
Thanks.

Positive: Superb knowledge and patient with us in understanding the program. The tech was very knowledgeable in our issue.

Negative: We have nothing negative to say at this time. We been supported well.

Summary: This product helps build a lasting goodwill between my clients and I. It provides a very vital communication link.

Positive: Bridges the communication gap between the company and clients. We are thus able to stay in touch with our clients all year round.

Negative: Nothing. I am not aware of any cons. I hope the product will continue to improve and be current with the latest technology.

Summary: Easy--completed the task that I was seeking in minimal time. Was uncomplicated and thorough. I'm sure I will contact again.

Positive: My tech skills are limited so, they were very helpful in helping me to send clients desired greeting.

Negative: There was no con a pleasant, easy experience with request accomplished.

Summary: I would recommend this for professional and beginners alike this is a very useful tool that will save you a lot of time and money in contacting your clients and staying in touch with them.

Positive: It’s a great tool to stay connected with my clients during tax season, it’s a great tool to remind my client of the upcoming tax season, great was to communicate through text messaging, the automated messaging saves a lot of time and effort in staying connected.

Negative: So far so good. I have not encountered that many difficulties in using the software but when I am not sure about how something works or how to get around on how to use a specific item, I call customer support and they are able to help me on the matter I am calling about.

Summary: Our clients love when we send the birthday texts and this also keeps us in contact as well. It's great for your Google reviews and referrals.👏 This platform won't blow up your clients phone as you have campaigns and text blasts that you can schedule to send. You are in control of your communication with your clients using Textellent. 💯

Positive: Google reviews and referrals - it gets our important tax updates our clients need quickly! 📢💯 Provides one on one communication with our clients- verses emails that most people don't open. More personal approach to customer service. We love it! 👏

Negative: Need more trainings or webinars on their new products and how to use and implement them for our business.

Summary: Awesome program! easy to use. Great investment! Saving time in processing and typing messages on the phone.

Positive: Awesome program to use for scheduling, reminders and messages. Clients likes to receive birthday messages.

Negative: User friendly. Easy to use. Saving time on scheduling with clients.

Summary: I am happy so far - will have to see how it helps interact with my clients during this tax season 2021.

Positive: The Customer Support handholding me to understand and set up a campaign with patience. I was helped end to end.

Negative: Pro active calling would have helped or a training done once again though there was an initial training done last year.

Summary: Great customer service, very attentive and helpful when you call for instructions, I will recommend this service in the future.

Positive: I've been a Textellent client for more than seven years now, its been a great help on communicating with my clients and in getting new referrals every tax season, great customer service, very attentive and helpful when you call for instructions, I will recommend this service in the future.

Negative: Everything is perfect for me, no complaints at all.

Summary: Textellent has enabled my business communications to run more efficiently and effectively which positively impacts client satisfaction.

Positive: Textellent is very easy to use and makes management of daily appointments a breeze; clients are also able to book appointments on their own freeing up time to get other work done.

Negative: So far the experience has been good so no complaints; any early user hiccups are quickly resolved with excellent customer and timely technical support.

Summary: The overall conversation with Evelyn was great she was very informative and knew what she need to do to help me.

Positive: I like the fact all my contact are sent out all at once the ease of the program. She was able to keep the things moving even after I had needed more assistances

Negative: Will try it out Friday when I have more time to out line the text need to get new clients in my office.