Average Ratings 13 Ratings

Total
ease
features
design
support

Average Ratings 24 Ratings

Total
ease
features
design
support

Description

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

Description

Online forms simplify data collection. Our integrated apps make it easy to create forms, share them online and receive instant alerts. You can also manage your data efficiently with our integrated apps. Zoho Forms will take care of everything while you focus on your business. You can create beautiful forms without knowing how to code. The form builder software is feature-rich and includes 40+ field types, customizable themes and situation-specific templates. It also has a simple interface that allows you to create functional forms that meet all your needs. Engage with your website visitors by embedding forms on their web pages. You can share links via social media and to a targeted audience through email campaigns. Your forms can be shared with a wider audience, or kept private within an organization. Send conditional emails to alert you when a new record is submitted. Attach attachments to keep everyone in the loop. Chat platforms that allow teams to work together instantly provide instant updates.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Salesforce Yes 
Stackreaction Yes 
Automate.io No 
Customer.io No 
DoorLoop No 
Emailable No 
Formstack No 
FreshMail Yes 
LiveChat Yes 
MOCEAN No 
Make No 
WordPress No 
Zapier No 
Zoho Campaigns No 
Zoho Flow No 
Zoho Marketing Automation No 
Zoho Projects No 
Zoho RPA No 

Integrations

Mailchimp Yes 
Salesforce Yes 
Stackreaction Yes 
Automate.io Yes 
Customer.io Yes 
DoorLoop Yes 
Emailable Yes 
Formstack Yes 
FreshMail No 
LiveChat No 
MOCEAN Yes 
Make Yes 
WordPress Yes 
Zapier Yes 
Zoho Campaigns Yes 
Zoho Flow Yes 
Zoho Marketing Automation Yes 
Zoho Projects Yes 
Zoho RPA Yes 

Pricing Details

$49.00/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$10.00 per month
Or $8 per month if paid annually
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SurveyLab

Founded

2009

Country

Poland

Website

www.surveylab.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/forms/

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing Yes 
Version Control No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face Yes 
Panel Management Yes 
Paper-Based Yes 
Phone-Based No 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Polling

Data Analysis Tools Yes 
Email Distribution Yes 
Feedback Collection Yes 
Live Results Tracking Yes 
Multiple Question Types Yes 
Online Polling Yes 
Phone Polling No 
Presentation Tools Yes 
Q & A Yes 
SMS Polling Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Pre-employment Testing

Aptitude Testing No 
Candidate Comparison No 
Candidate Management No 
Customizable Tests Yes 
Online Testing Yes 
Personality Testing Yes 
Pre-made Test Library No 
Real Time Reporting Yes 
Skill Testing Yes 
Test Authoring No 
Workflow Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Forms Automation

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing Yes 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control Yes 

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions Yes 
Collaboration Tools Yes 
Conversational Forms Yes 
Data Tables Yes 
Drag & Drop / No Code Yes 
Export to PDF Yes 
HIPAA Compliant No 
Import Existing Forms Yes 
Mobile Forms Yes 
Offline Forms Yes 
Pre-made Templates Yes 
Quizzes / Questionnaires Yes 
Reporting / Data Visualization Yes 
Signup Forms Yes 
Surveys Yes 

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