Zoho Forms Reviews

Summary: This tool made it easier for me to collect the data I needed within the company, since doing it manually took time and other platforms were very simple and did not generate complete reports to be able to carry out the respective analysis according to the results obtained.

I was surprised how organized everything was when I tried this platform for the first time since I was able to easily find all the tools, so it was not very confusing to understand how Zoho Forms works, I only had small confusions when using its form builder but with the templates I was able to understand the whole structure to be able to create forms which in turn allowed me to create forms quickly, simply by adding the questions within Zoho that I had already proposed for data collection.

Positive: + The main feature that I like about this platform is the different ways in which I can export the results of the forms. This gives me the freedom and ease of being able to decide which format to use to export, in order to take advantage of the results in different ways, such as the .CSV format which allows me to import into a database. I can also graph the exported results in this format to have a better perspective in relation to the answers I am looking for and apply the required strategies according to what was being sought with the forms.

+ I like that you can work offline for the creation of forms, this was very comfortable for me and it was a great solution for those forms that are made at the moment to keep certain key questions and in case you do not have a connection at least you can have a template or base already created that once the creation of forms is finished and there is an internet connection, the form is published without problem. Another thing is that it helps to create forms without distractions since I can disconnect the connection of my device and thus not receive annoying notifications that distract from my goals when creating forms in Zoho.

+ The UX is very fluid, I have not had any platform crash or slowdown. This is what I love about a platform and it is that it can be used with any OS with any feature, I have used Zoho Forms even on not very powerful computers and it has worked wonderfully. Likewise, on any device it never fails, nor does the application freeze and there are bugs, so I can trust that this platform is very stable in that aspect and that I will not have problems creating my forms and monitoring them.

+ I can add any type of question, including conditional questions that lead to other questions based on the respondent's selection. This has been very useful when collecting more specific data, at least for me it has worked for the qualification or not in jobs that my company has done to know if a person had certain aspects to enter my company . So it's been very useful to be able to have this conditional questions feature and not only this but all the types of questions that can be asked with this platform within its editor.

+ Zoho Forms gives me the possibility to choose from a large number of templates to start creating forms in case you don't have where to start. This was a help for me because I didn't really know how to create my forms when implementing Zoho Forms within my company, however, the templates were great for me. Also, I was able to share my own templates with my work colleagues in order to facilitate the creation of forms based on the same format.

Negative: - I don't understand why I can't import custom fonts into Zoho Forms themes and it's disappointing as this makes it not fully customizable. So I only have the possibility to use the fonts that this platform provides me, limiting the possibility of giving it a personal touch with the fonts that we use frequently within my company. Many sites currently allow the upload of any type of font, giving the user the possibility to be more free in the design of their forms.

- The creation of forms within mobile devices lacks certain features to make it completely the same as the browser version. This means that you do not frequently use the creation of forms within any smartphone, but rather you always have to be on the PC. I would like the Zoho Forms application for mobile devices to be complete so that I can create quick forms from the comfort of any device without having any limitations.

- Email notifications are usually slow to arrive, as are SMS notifications. This is a bit annoying because I'm not always glued to my computer to see the forms being filled out. So if I want to know what happens with my forms I have to watch or take a moment to read the notifications and thus keep track of the posted forms.

- You can only create forms offline through smartphones since it is not available for download for Windows or Mac. In addition, it is logically impossible to work with Zoho Forms through its website, which is the only way to access Zoho on desktop . This is a limitation since it would be nice to also have the ability to create forms offline, either through a browser extension or a Windows or Mac application.

Summary: Zoho Forms is a great form builder that works with a wide selection of uses. I feel without Zoho Forms, communication would be a bit more challenging for employees to get things done productively.

Positive: I like that I can create forms for any use. I can create them for other Zoho applications or even for non-Zoho use.

Negative: There are some limitations when creating new fields and they can be a bit complex.

Summary: Creating online forms to collect data has never been this easy. Zoho Forms is not only reliable but also customizable making it a must have. It has been very helpful.

Positive: Collecting customer data is easy with Zoho Forms
The tool offers form templates making form creation easy and fast
Customizing forms is easy and managing online surveys is easy as well.

Negative: This is a simple tool yet very effective and no flaws.

Summary: Collecting customers/web visitors data has never been this easy thanks to Zoho Forms . We can quickly create surveys using templates and manage the survey seamlessly and fast.

Positive: Before implementing Zoho forms, we had always had issues collecting customer data securely but today, creating online forms is not only easy, but also fast and secure.
Integration as well as management of the tool is straightforward.

Negative: Zoho Forms works well and no dislikes so far. It is all that we needed.

Summary: Carrying out and managing online surveys has been very easy thanks to the features and capabilities of Zoho Forms.

Positive: With this tool, creating online surveys and follow up is easy
Managing surveys is easy as well as using the tool.
With provision of templates, launching a survey becomes effortless.

Negative: I have not encountered serious functionality issues that are worth mentioning.

Summary: My experience has been quite good while using Zoho Forms. I really appreciate this platform for allowing me to create really optimized forms for all my clients. With Zoho Forms I have had the opportunity to add very attractive templates to my forms, in addition, I have enjoyed a fairly easy to use and very fast web editor. I find my overall experience to be very good compared to the experience I have had with other form building platforms. Zoho Forms also allows me to collect responses in real time. All responses sent by customers are received by us instantly, which helps us to read the responses in less time.

Positive: The creation of the forms is something quite interesting and important for us, because these forms are what generate sales for us and make it possible for customers to send us information more simply and quickly. The things I liked the most about my experience with Zoho Forms were:

1.- Zoho Forms works as a web version, which helps me create forms without having to download any application to my computer.
2.- The web editor that Zoho Forms offers me is completely optimized, it works very fluidly and allows me to drag and drop texts, images and shapes, inside the form, in order to have an easier edition.
3.- Zoho Forms collects all form responses instantly. Clients send the information through the previously submitted form, and we receive the information without having to wait even 1 second.

Negative: My negative criticism of Zoho Forms is that this platform does not allow me to make forms in a group, my co-workers cannot participate in the creation of the forms that I am doing. I would like to be able to make forms online with the help of my colleagues as this would increase productivity and save more time completing forms.

Summary: Despite the little optimization that I got while using the Zoho Forms mobile app, I find that this platform has very good potential to be able to collect form responses and to be able to send all kinds of questionnaires to clients. Zoho Forms is a complete platform, offers a data analysis system and also has very good integration with the Analytics system to be able to analyze the collected data faster and to be able to link it with other data sources. This platform offers ease when it comes to creating forms, and also offers some very appropriate template designs for any topic that the forms that are being made have. I am satisfied with the use of Zoho Forms.

Positive: Zoho Forms is a great platform to quickly get answers and to be able to ask all kinds of questions on any topic, to specific clients. What I like the most about Zoho Forms is that this platform has allowed me to add a wide variety of templates for all the forms I am making, this allowed me to obtain a more exclusive design for my forms and also allowed me to add templates adapted to the information that you are going to place in the entire form. Another of the most notable posiitve features that Zoho Forms has is that this platform collects customer responses in real time, and allows these responses to be automatically analyzed by the same Zoho Forms service or through integration with the service of Analytics. I am very happy to be using Zoho Forms to be able to make specific questionnaires to all the clients that access the services of our company. This platform is very fast collecting information and also allows you to create very attractive forms.

Negative: One of the improvements that have to be made in the Zoho Forms platform is with respect to its application for mobile phones. The application for computers offered by Zoho Forms is completely optimized, and makes data collection work in real time, however, the mobile application is totally different, because it takes much longer to receive the information that customers put in the forms. And it also takes more than 10 minutes for the forms that have been created earlier to appear on the mobile App dashboard. I would like to be able to obtain the same optimization of the computer version, on the mobile device.

Summary: Zoho Forms is an amazing online form builder. It offers exceptional customisation ability making it very suitable to blend with the brand. It offers inbuilt data and analytics section which is quite smart enough to analyse the responses and data sets. It is a full-fledged online form builder with all the important functionalities available in it. The created form can be easily shared through links or can be embedded on web pages. The themes and css are completely editable making it very suitable for custom branding.

Positive: Zoho Forms offers a wide array of features to cover all your online form related requirement. It offers a drag and drop interface work pane. it can be used to create multi page complex forms with logics and branching abilities. It creates responsive forms making it suitable for cross platform devices.

Negative: It is a great online form builder offering plethora of features. No Cons.

Summary: Zoho Forms is a polished online form builder with very clean UI. All the forms created on Zoho Forms are responsive design by default so you need not to bother about the designing aspect for different sized devices. It works on Drag and Drop interface. It supports all the basic features required to build any online forms like putting logic, putting elements like check boxes, multiple choice questions, one line answers, paragraph entries etc. It has feature to collect payments through form, which is quite unique. The created forms can be easily share with your Target group through links over different channel or even embedding it to your website.

Positive: Zoho forms is an online form builder which is very simple to use. It works on Drag and Drop interface which gives ability to non coding personnel to design. The basic features it offer -
- Drag and Drop Interface
- Supports Field Validations
- Supports multi-page forms
- Supports simple logic and sub forms
- Supports receiving Payments

Negative: Zoho Forms offer a very functional online form builder with data storage on secure cloud storage. Have good blend of functionality and security. No cons.

Summary: Zoho Forms is a very Intuitive forms builder. I use Zoho Forms in my marketing business to collect data about how the user likes my strategy, what they want new and other useful questions that help my business future development.

Positive: Zoho Forms is very easy to build forms tool. You can also create forms with a unique identification number to target a specific user. File upload and payment collection are also possible in Zoho forms. The app is available in the multi-platforms. It supports many themes for forms UI.

Negative: Zoho Forms delivers what I need. It has lots of Pros and no cons.

Summary: Zoho Forms is a good online form builder that offers many features and integrations at a reasonable price. It is easy to use and has a responsive design that works well on any device. It is also part of the Zoho ecosystem, which gives you access to other useful products and services. However, Zoho Forms may not be suitable for more advanced or complex forms or surveys that require more customization or functionality. You may need to look at other alternatives if you need more design options or features like payment integration or survey logic. Overall, Zoho Forms is an excellent tool for creating simple and mobile-friendly online forms with approval workflows.

Positive: Zoho Forms is very useful because it is easy to use and has a variety of features to customize your forms. You can add different types of fields such as text, number, date, file upload, signature, etc. You can also use form and field rules to set conditional logic, validation, and calculations for your forms. It has a responsive layout that adapts to any device and screen size. You can also preview your forms on different devices before publishing. Mobile apps let you create and access your forms on the go, even when you're offline. You can also capture data using QR codes, barcodes, or NFC tags.

It can be very well integrated with other Zoho products, such as CRM, Campaigns, Analytics, Desk, etc. You can also connect your forms with third-party services like Google Apps, MailChimp, Zapier, etc. You can also export your data to CSV or PDF formats or use webhooks to send data to other applications.

Supports task assignment and approval workflows for your forms. You can assign tasks to your team members, set deadlines, and track the progress of your workflows. You can also send email or SMS notifications to your respondents or approvers when a form is submitted or approved.

Zoho Forms has a free plan that allows you to create forms and submissions per month, they are not a huge number, but it can be useful to try out this platform. Paid plans are affordable and offer more features and storage. You can also get Zoho Forms as part of Zoho One, which provides access to all Zoho products for one price.

Negative: Zoho Forms has some limitations in terms of design and customization. You can't change the font size or color of your form fields, or add custom CSS or HTML code to your forms. The themes and templates are also limited and not very attractive.

Zoho Forms does not have some advanced features that other form builders offer, such as payment integration, file upload limit, survey logic, etc. You may need to use other tools like Zoho Survey or Zoho Creator for more complex forms or surveys.

Customer support and documentation becomes a bit inefficient and problematic to get solutions. The support team isn't very responsive or helpful and the documentation isn't very clear or up to date either. You may need to rely on online forums or community resources for help.

Summary: Zoho Forms has allowed us to access a list of up to more than 100 templates, there are templates with many different designs and with custom checkboxes for each question, in addition, Zoho Forms has focused on offering perfect comfort for each of the people who complete the forms, each client can save the form and the progress of the form to continue it later. This platform has worked wonderfully for me within my company, I have been able to manage and validate customer responses in real time, I have been able to manage and view statistics for each form separately, in addition, I have been able to export all these forms in CSV format, easily and in a few seconds. I have been able to insert my company logo on each form, customize the form link, and add videos and images to each form. In conclusion, I consider that I have had a very good experience with Zoho Forms, capable of allowing me to create forms whenever I want.

Positive: Zoho Forms does allow you to collect opinions quickly and safely from any type of client, it is a very complete platform that allows you to create forms from scratch and allows you to give them an optimized design. What I liked the most about Zoho Forms are the options to protect the questions of each form, this option allows you to add mandatory fields to the forms and it is automated to detect when those questions have not been completed yet, this function is very important to keep the quality in the forms that we send to our clients and make sure that we receive the corresponding answers. I also like the way I can collect responses from these forms in real time, Zoho Forms has a built-in system to detect when a customer has completed the form, and sends an immediate alert to our email and user panel, This allows us to maintain a correct display of the answers, we can see the answers immediately and check if there are no forms with incomplete information or information with little precision regarding the question. I also love the builder that Zoho Forms has built in, this builder or editor allows me to create a form with drag and drop, this is great because I don't have to have programming or Backend or Low-code experience, just using this creator, i can make a complete form.

Negative: One of the main problems with Zoho Forms, is that it does not have the ability to integrate with many Campaigns platforms, which can make it a bit difficult to submit forms or distribute forms to a mailing list registered in the Campaigns software and Marketing, currently it is only possible to integrate it with MailChimp and Zoho Campaigns to make use of this form submission method. Another of the deficient things within Zoho Forms is that personalized or more direct attention is not offered to people who pay for more expensive plans, currently the support system is quite deficient, they take a long time to answer a request and this can be quite discouraging to any user.

Summary: Zoho Forms has become our main service to be able to create forms for our clients, this platform allows us to create forms that help us collect client information when necessary, these forms are used in this company to be able to question our clients about the service that we have provided you in the search for and obtaining real estate properties, for which reason, each time we conclude a negotiation with a client, we will proceed to send you a form through this platform, in order to know your opinion and experience during the negotiation. Essential acid when it comes to obtaining quick opinions from all our clients, I have loved the fact of being able to receive all the responses of each form immediately when the client has completed it correctly, in addition, I have loved the fact of being able to send all my forms through social networks in full, it has been a very important function for me and it has allowed me to have opinions much more quickly. I was also fascinated with the statistics system that this platform provided me, since it has an artificial intelligence that is capable of detecting the response of all clients, and offers me a generalized result of the percentage of satisfaction that clients have had when completing each form and it also allows me to know the negativity rate of each client during the negotiation process with us, this platform that analyzes all the client's responses and gives me a general result in the statistics.

Positive: The main feature that I liked closest to Zoho Forms is the great facility they have when creating and editing all kinds of forms, this platform has a quite innovative form creator, which allows you to enjoy all kinds of objects, insert all types of text or images of the entire form, also with this platform it is integrated with the Canvas service; which allows me to modify the General interface of the entire platform, this customization helps me a lot, since I can customize the entire interface, customize the location of each section, customize the location of each tool and many more things, I really love the fact to be able to modify the entire platform as I wish. Another of the features that I love about cabeza forma is that it has an integrated email response automation service, which means that every time a customer has completed a form, and has placed their email address within this form, you will receive a confirmation automatically within your Kay email form has been submitted successfully, this feature is very important to me as it allows me to send a form confirmation immediately to the email of the customer who completed the form. I also like that this platform allows me to send automated reminders when the system detects that a customer has not completed the form correctly, this is a very important function since on some occasions customers put their contact information in the form but do not complete it, these function allows you to send them a reminder to finish the form.

Negative: I never really had any kind of problem with this platform for creating forms, the process of adapting to this platform for the first time was very easy, also understanding how the platform works in general to create and submit forms. In addition, this platform has never presented any type of problem when sending forms through social networks, it has a perfect integration with all social networks, and allows collecting all kinds of opinions through those social networks, in addition, the statistics of this platform allow me to obtain individual statistics for the forms sent via social networks and via email. For now, I don't have any kind of problem with this platform, I am very happy with all the results provided so far and with the functions that this platform has performed.

Summary: Despite the limitations that I had within this platform with the system for converting forms to PDF files and also the problem I had with the integration of this system with our advertising campaign system, I consider that I have had an extremely complex experience, which It has helped me to correctly understand the progress in this form, the main panel has a board view, which allows me to understand how many answers are left for a form to be completed, in addition, it is now a board view, it allows me to organize all the forms using shipping date. I really liked the experience I had with this platform, it helped me a lot to obtain a quick response from our clients, in addition, it allowed me to offer our clients a much more optimal design when completing the forms, we were also able to fully customize our brand and place our logo inside the form, in addition, we managed to permanently edit the link of each form, placing the link of our company website, so that our customers feel more confident to fill out that form, I really loved the great customization features that this platform had, I loved it, it allowed me to create very complete forms and send them to clients through various ways.

Positive: Zoho Forms is a platform that has been around at this company for about three years, one of the main reasons why we started using this software and have been using it for the last three years because it helped us create very different forms, forms with a better design, with a better design in the text fields, with a better organization in each of the questions on the form and also with a better general design, since it offers us a large number of dishes that we could use for the creation of each form. In addition, I also liked that this platform has a payment system integrated into each form, this was very helpful since we could use it when we needed to collect money from a subscription or a service offered in the forms. This platform allowed us to associate a payment mechanism payment to receive credit or debit card payments from all customers who will complete our forms, the payment system charges a very low commission, therefore, it is very convenient to use it in any company. Another thing that I liked about this platform is that the editor is very interactive, since they work with the drag and drop mechanism, which allows you to deal with any type of text or any type of question or questions within the form that is displayed. you are doing, in addition, you can modify up to more than 30 designs each text field that is inside the form, that helps a lot to be able to vary the design when necessary.

Negative: Within my experience with this platform, I have only had two problems. The main negative thing about this platform is how it works with our advertising campaigns service. When we started using this platform, we thought that we could send these forms through our registered Mailchimp list, without However, this function sometimes works correctly and sometimes not. On several occasions we have tried to send some forms through a mailing list and contacts that we have registered within our advertising campaign platform, but in the vast majority of cases we have not been successful. , this function does not work correctly. Another of the negative things about this platform regarding the function that allows you to convert a form into a PDF file, since this process takes a long time, I have tried on several occasions to convert one of our forms into a PDF file to transfer it to my client by email email or removable drive, and I really had to wait up to 10+ minutes for the conversion of that form to be processed, I do not recommend the function of converting forms to PDF files at all.

Summary: Zoho Forms is a platform that has proven to have the ability to manage several forms simultaneously, currently our company uses this platform to generate forms for our clients, within these forms we ask various questions about our services and about the services they want Seeing the clients in our company, this platform has been key to correctly interrogating each of those clients, and to correctly understanding what they want for our company. I am quite satisfied with the results obtained with this platform, the experience that I have obtained with the computer version has been quite good, but I consider that the experience within my mobile device should improve a lot, since using this application made me uncomfortable and I do not know You can correctly view the progress of each form. Previously, we created forms with Google Forms, however, now we prefer this platform as it has offered us a wide variety of fully customizable templates that give our forms a much more optimized touch.

Positive: Zoho Forms has become a very important platform for all companies mainly because it is the main mechanism to obtain opinions from our clients, as well as it has allowed us to obtain various responses to a questionnaire prepared for all our clients. This platform is capable of collecting all kinds of response information, you can make a form with all the pages you want, all the answers will be saved. Next, I will mention the positive things that this form platform has.

1.- The main feature that I liked about this platform is regarding the wide variety of templates available for all forms. When creating a form, when the user views the left part of the panel, they will find access to a large number of templates, all these templates are usable in the free version of the platform and in the paid version, it is important to highlight that there are some templates that are only available in the paid version but that have a much more optimized design. The templates offered within this platform have an incredible quality, in addition, they are fully customizable and you can enter all the information questions that you want within this form.

2.- The second thing that I have loved about the platform is the answer auto-saving system, for example, if you are making a form as a client, all the answers that you place inside that form will be automatically saved along with the address of your computer, therefore, when you re-enter that form to finish completing the commas, all the answers previously placed will be displayed by the client. I love this auto-save system very much, as it protects customers from any type of error that makes them leave the form they are completing. This allows customers to complete the form whenever they want.

3.- The third thing that I liked about this form creation platform in the response obtaining system, this system is capable of offering us a visualization of all the responses that the clients are placing in real time, for example, If at this moment a client is completing a form that we have sent, all the answers can be viewed by my work team in real time, this helps us to ensure that the clients are completing the form correctly. It is important to highlight this advantage since there are some other platforms where you have to wait additional time for the answers to be processed, not on this platform, all the answers are automatically visible in our main panel.

4.- The fourth thing that I have been told about this platform is the artificial intelligence system for statistics, this system is capable of offering us complete statistics and graphs that determine the effectiveness of our forms, it is capable of offering a visualization wide range of the reception rate of each of the forms, it is also capable of studying the response rate of our clients. Depending on each form, artificial intelligence performs a study which determines the growth or decline of our forms and the traffic generated. This statistical system allows us to understand the growth that the traffic in the forms has been having.

5.- The last thing that I liked about this platform is that it has offered me a system of compatibility and immediate connection with all our social networks, therefore, generate a form within this platform and transfer it to our social network to publish it in the afternoon simple, when publishing a form or sending it to a client, the platform offers us the possibility of sending it to our linked social networks with a simple button, in addition, we can also send this form by email using the same platform, without the need for a separate input tray.

Negative: Zoho Forms is a very complete platform when it comes to offering functionalities for the creation of forms, this platform helps a lot to manage all kinds of forms and to manage those of tomorrow easily, it offers a very complete set which will help you to statistically understand the growth of traffic from your forms, however, I will also mention some negative things about this platform.

1.- One of the main negative things that I have noticed about this platform is how limited the free version is. This platform offers a free version for a limited time, however, access to the vast majority of functionalities is very short, offering only a small access to some of the functions of this platform, in addition, it is not possible to create the table of five forms at the same time, you also can't connect your social networks to send some forms through a direct connection. I consider that this free version is quite limited with respect to the functions that it offers, I consider that it should be much more complete to offer the correct expectations to the users.

2.- The cheapest plan within this platform has a really high price compared to other platforms that are much simpler but also offer a system of forms, I believe that it is the platform that should offer much more accessible plans depending on the amount of contacts they have for the forms. Make various comparisons between this platform and another form creation platform, and it is important to highlight that this platform has many more expensive plans than other platforms, it offers really complete plans with valuable functions for editing, administration and statistics, but its prices are very high .

3.- The third negative thing about this platform is regarding its application for mobile phones. This application is used on several occasions, and at no time have I liked the experience I have had within it, I consider that it is a rather uncomfortable application to use, which is not capable of offering exact statistical details of the progress of each created form . I believe that to view much more complete statistics and graphs that help you understand the progress of your form, you should use the desktop version, as it offers a more comfortable experience.