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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.

Description

Enhance team collaboration effortlessly through the use of shared inboxes. By establishing common inboxes for your teams, you create a transparent workspace that fosters comfort and clarity in communication. Always stay updated on your team's activities, ensuring no detail slips through the cracks. Link your team's email addresses to these shared inboxes, allowing all members added to the inbox to view each conversation. TeamInbox provides the essential tools for effective collaboration, consolidating everything in one convenient location. Engage in simultaneous discussions regarding intricate conversations, enabling your team to deliver accurate responses consistently. There’s nothing quite like the satisfaction of an empty inbox. You can assign threads to specific individuals, archive them once responses are finalized, or snooze less urgent threads, maintaining an organized workspace. With clearly designated owners for each thread, team members can easily see who is accountable for what tasks, minimizing the risk of duplicate efforts. Eliminate the hassle of toggling between various applications by directing all communications to TeamInbox to enhance efficiency and coherence. Embrace a more streamlined approach to teamwork and watch productivity soar.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Workspace
Mail360
Microsoft 365
Microsoft Outlook
Slack
X (Twitter)
Zoho Directory
Zoho Mail

Integrations

Gmail
Google Workspace
Mail360
Microsoft 365
Microsoft Outlook
Slack
X (Twitter)
Zoho Directory
Zoho Mail

Pricing Details

$19.00/month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Everygood

Founded

2018

Country

Nigeria

Website

sharedbox.app

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/teaminbox/

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Alternatives

Alternatives

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