We work with you to make sure your inbox providers don't send spam emails to your email. In just a matter of weeks, our clients have seen their open rates increase by more than DOUBLE! High-engagement recipients open emails and scroll down as they read. This should be done for almost all emails that are opened, as long as the content is not longer than the page. If a recipient takes an email from spam and goes out of their way, it is telling the inbox provider that they made a mistake. Inbox providers will be able to tell if you move an email from the promotions folder into the primary inbox that you don't agree with their sorting criteria. It and other similar emails should go directly to the primary mailbox. It shows that the recipient is interested in your email content. The inbox provider can interpret this as "This email is extremely important, please do not send it to spam."
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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SEDNA
Reduce email volume by up 95% and have one source of truth for all communications, data, and documentation via shared team inboxes. SEDNA provides team members with full transparency of all correspondence, attachments and actions within a project or message thread. It also allows for quick composition and sharing, which makes communication easier and facilitates collaboration. Each email in a team's inbox has an activity panel that allows for internal conversations, contextual data, time-stamped activity, and other information. This allows team members to work with one message instead of multiple messages that bloat their inboxes. The Activity Panel allows you to see information about the message, including job references, category tags and people involved. It also shows who viewed the message and who responded. Collaboration is easy thanks to the ability of tagging others and adding comments for real-time discussions.
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Extra Thursday
Extra Thursday serves as an intelligent assistant for your inbox, seamlessly integrating with Gmail and Google Calendar through OAuth to create a fast and efficient email management system. It approaches your inbox like a comprehensive database, capable of scanning thousands of emails in mere seconds to extract vital insights, identify open tasks, bring important conversations to the forefront, and emphasize actionable items, thereby eliminating the need for you to sift through, search, or manually prioritize messages. Additionally, Extra Thursday can compose professional responses, ranging from courteous follow-up notes to detailed technical replies, and allows for your review and modifications before sending, significantly cutting down the time you spend on email communication. By utilizing advanced AI that comprehends entire conversations, the platform effectively alleviates email overload, transforming your inbox into a manageable tool rather than a source of stress. Importantly, for privacy, it only retrieves emails and calendar information as needed during a session, ensuring that your entire inbox is not stored nor used to enhance its models. Furthermore, this thoughtful design prioritizes your security and confidentiality, allowing you to focus on what truly matters in your communications.
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