Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Gmelius is the first collaboration platform to integrate with your tools and bring your team together. Gmelius turns email into a collaborative, flexible channel that allows all your team members to stay in touch while working from their favorite tools (e.g., Gmail, Slack or Zoom). Gmelius unites internal and external communication, while giving your team the tools they need to collaborate, such as shared inboxes and shared labels, internal emails notes, shareable project boards and email sequences, email templates and shareable email sequences.

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Stackreaction Yes 
Trello Yes 
Dialpad Connect No 
Dialpad Support No 
Dropbox No 
Google Meet Yes 
HubSpot Marketing Hub No 
Integrately No 
JustCall No 
Pipedrive No 
Salesflare No 
Salesforce Yes 
WhatsApp No 
Zendesk Sell No 
Zoho CRM No 
Zoom Yes 

Integrations

Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Stackreaction Yes 
Trello Yes 
Dialpad Connect Yes 
Dialpad Support Yes 
Dropbox Yes 
Google Meet No 
HubSpot Marketing Hub Yes 
Integrately Yes 
JustCall Yes 
Pipedrive Yes 
Salesflare Yes 
Salesforce No 
WhatsApp Yes 
Zendesk Sell Yes 
Zoho CRM Yes 
Zoom No 

Pricing Details

Free
Freemium plan available, and upper tiers for teams with automation advanced collaboration.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gmelius

Founded

2016

Country

Switzerland

Website

gmelius.com

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management Yes 
Real Time Editing No 
Task Management Yes 
Version Control No 
Video Conferencing No 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management Yes 
Event-Based Notifications No 
Location Tracking Yes 
Team Management Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing No 
Mobile Access Yes 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing Yes 

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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