Loop Email Description

It's difficult to be productive when you spend half of your time reading emails and half flipping between platforms to inform your team. A single app is what you need to move faster and keep everyone on the same page. Loop Email is a collaboration hub that connects your team. You can chat, share files, and manage shared mailboxes easily. It brings together messages, emails, and files all in one app.

Loop Email allows teams to connect, collaborate, and communicate in one place. Available for Mac, Windows and iOS.

Pricing

Pricing Starts At:
$8 per user per month
Free Trial:
Yes

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Loop Email
Year Founded:
2015
Headquarters:
United Kingdom
Website:
www.intheloop.io
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Media

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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support

Loop Email Features and Options

Email Management Software

Email Archiving
Email Monitoring
Response Management
Shared Inboxes
Spam Blocker

Customer Service Software

Alerts / Escalation
Email Management
Live Chat
Performance Metrics

Loop Email Lists

Loop Email User Reviews

Write a Review
  • Name: Rok G.
    Job Title: Head of advertising
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A must have for support teams!

    Date: Jul 09 2020

    Summary: We mostly use it for shared inbox. I love the overall speed of how our team is dealing with support requests. I have all my conversations sorted in customer channels. All files, chats or emails with them are accessible through a CMD+K search on my laptop. It also helps that we can chat about specific emails before replying back to the customers.

    Positive: When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way.

    The team loves the simplicity it brought to our daily work with support accounts.

    Negative: Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

    Read More...
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