Loop Email Description

It's difficult to be productive when you spend half of your time reading emails and half flipping between platforms to inform your team. A single app is what you need to move faster and keep everyone on the same page. Loop Email is a collaboration hub that connects your team. You can chat, share files, and manage shared mailboxes easily. It brings together messages, emails, and files all in one app.

Loop Email allows teams to connect, collaborate, and communicate in one place. Available for Mac, Windows and iOS.

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Pricing

Pricing Starts At:
$8 per user per month
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Loop Email
Year Founded:
2015
Headquarters:
United Kingdom
Website:
www.intheloop.io
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Media

Play Video The team inbox where everyone works together Manage a busy email account with more people Chat internally and send emails from Loop Email Discuss things internally before replying back to the client Find your conversations neatly organized
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
24/7 Live Support
Online

Loop Email Features and Options

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Loop Email Lists

Loop Email User Reviews

Write a Review
  • Name: Rok G.
    Job Title: Head of advertising
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A must have for support teams!

    Date: Jul 09 2020

    Summary: We mostly use it for shared inbox. I love the overall speed of how our team is dealing with support requests. I have all my conversations sorted in customer channels. All files, chats or emails with them are accessible through a CMD+K search on my laptop. It also helps that we can chat about specific emails before replying back to the customers.

    Positive: When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way.

    The team loves the simplicity it brought to our daily work with support accounts.

    Negative: Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

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