Find and compare the best Artificial Intelligence software for Zendesk in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Zendesk on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Senttr
Senttr
Senttr is a digital workforce solution designed to streamline and automate tedious manual operational tasks, encompassing everything from initial lead generation to the management of cash collection invoices, particularly for operational teams in sectors such as construction, manufacturing, and services. Users in business roles can quickly implement these automations in just minutes and without needing assistance from IT or any specialized technical knowledge, all while maintaining human supervision throughout the workflow. This flexibility allows organizations to enhance efficiency and free-up valuable team members to focus on what really matters for the business. -
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Dokai
Bolt.new
Dokai is an innovative AI platform that streamlines prospect prioritization for go-to-market teams, enabling them to boost the productivity of sales representatives by spotlighting the most promising opportunities. By automatically ranking accounts, it allows reps to minimize the time spent on prospecting across various platforms and instead focus on engaging with the most relevant leads. The platform effectively captures, monitors, and facilitates actions on Marketing Qualified Leads, ensuring that sales and marketing efforts remain synchronized to prevent valuable opportunities from slipping away. Additionally, Dokai can filter out accounts that are not a good fit, which not only conserves research time but also empowers reps to broaden their outreach without resorting to guesswork. Teams can also design personalized engagement sequences based on interactions with marketing initiatives, thereby enhancing both meeting rates and pipeline development. Furthermore, Dokai adapts to existing go-to-market workflows by learning from user actions within the browser, which significantly lessens the onboarding process and aligns with the established working methods of teams. Overall, Dokai serves as a vital tool that empowers sales teams to maximize their efficiency and effectiveness in identifying and pursuing high-quality leads. -
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Rymiq AI
Savatarr Technologies Pvt Ltd
$29/mo Rymiq AI serves as a comprehensive platform designed for the creation and management of AI agents tailored for various applications such as customer support, voice communications, sales, and operational workflows. The system offers voice agents capable of managing both incoming and outgoing calls, chat agents for engaging with website visitors, and automation agents that seamlessly connect to existing business systems. Teams are empowered to customize their agents, establish guidelines defining the types of inquiries they can resolve or the scenarios that necessitate human intervention, and analyze interactions via robust monitoring and analytics tools. The platform effectively addresses a range of scenarios, including responding to common customer inquiries, assessing potential leads, managing appointment scheduling, and directing calls or chats to the appropriate channels. Furthermore, it provides numerous integrations with CRM, helpdesk, messaging platforms, and enterprise applications, complemented by a REST API and options for bespoke integrations. Rymiq AI is ideally suited for organizations aiming to enhance their customer engagement and streamline repetitive operational processes while ensuring that human oversight and escalation routes are maintained. This dual approach allows businesses to balance automation efficiency with the personal touch of human representatives. -
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Kapiche
Kapiche
Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey. -
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Conversocial
Conversocial
Messaging platforms are the only means that enable ongoing, accessible, and enduring dialogues with customers. Conversocial uniquely empowers your brand with proactive, individualized, and scalable conversational customer experience solutions. Align with top global brands that recognize the significance of messaging in customer engagement. Leverage Conversocial to enhance customer care and foster deeper brand loyalty, all while effortlessly addressing service inquiries. Maximize your customer acquisition efforts with Conversocial by creating exceptional and memorable experiences that are enhanced by intelligent automation. Elevate your customer engagement strategies with Conversocial, ensuring you retain clients through tailored messaging and personalized interactions across various messaging platforms. For instance, one of Conversocial's partners utilized Notify to spark over 2.5 million two-way conversations, achieving an impressive average open rate of 78% alongside an 8% engagement rate, demonstrating the effectiveness of this approach. This highlights the potential of Conversocial to transform customer interactions into meaningful relationships. -
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InteliWISE
Matrix42
We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands. -
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Clarabridge
Clarabridge
The Clarabridge Platform consolidates various Voice of the Customer (VoC) data, as well as customer feedback and interactions, into one cohesive system. Utilizing advanced AI-driven speech and text analytics alongside top-tier Natural Language Understanding (NLU), it assesses the dialogues occurring between your customers and employees daily across phone calls, live chats, private messages, and social media channels. With Clarabridge, you receive prompt insights into how easy it is for customers to engage with your business (Effort), their loyalty and emotional responses, the underlying reasons for changes in Net Promoter Score (NPS), as well as issues related to customer churn or increased contact volumes. The insights provided by Clarabridge enable swift decision-making, prompt actions, and effective tracking of outcomes. By collaborating with Clarabridge, you gain access to solutions specifically designed for enhancing customer experiences, supported by a state-of-the-art AI-powered text analytics engine, facilitating a transition from confusion to clarity to fully comprehend each customer engagement. As the only platform that effectively captures customer sentiments, Clarabridge empowers businesses to enhance their customer relationships. -
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Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place. -
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Hornbill
Hornbill
Hornbill Platform provides a means to streamline and digitize your organization's processes through a suite of seamlessly integrated and user-friendly applications tailored for enterprises. The adoption of digital technology greatly enhances the financial performance of businesses, propelling the trend of Digital Transformation—an essential focus for organizations today. With Hornbill's platform and solutions, you can effectively pursue this transformative goal. Each application is crafted to meet the specific needs of your business operations while operating on a cohesive technology framework that features a unified data model and complete integration. Business users can effortlessly automate workflows across various departments in a no-code setting, eliminating the need for costly consulting services or technical projects to begin unlocking value. Central to any digital transformation initiative is a versatile workflow automation feature, allowing complex business processes to be represented visually without requiring coding skills or specialized technical knowledge. This innovative approach empowers organizations to adapt quickly to changing market demands while optimizing their operational efficiency. -
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Haptik
Haptik
Haptik is the largest Conversational AI company in the world, having reached more than 100 million devices and processed more than 2 billion conversations. The company's intelligent virtual assistant solutions allow Fortune 500 brands to improve customer experience, reduce costs, and increase sales. Haptik has received numerous industry awards, including the Frost & Sullivan Award as Conversational AI Company Of The Year 2018 and recognition by AI Time Journal as one of the Top 25 AI Companies In the World 2018. Oyo Rooms and Samsung are among Haptik's top clients and partners. Haptik is part of the Reliance Group of Companies, which acquired a majority share in the company in an April 2019 deal worth $100 million. -
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Cirrus Contact Center
Cirrus
Regardless of the size of your contact center, Cirrus Contact Center offers a comprehensive cloud-based solution designed to elevate your customer service experience to new heights. With a pay-as-you-go model, you can start reaping the benefits of Cirrus Contact Center without delay. We collaborate with you to tailor your customer experience, ensuring that it aligns with your specific needs. Our solution is customized to fit precisely what you require, allowing you to select the necessary features and seamlessly integrate them into your current setup. Your customers will instantly notice the enhancement in their interactions with you. Additionally, our cloud-based recording eliminates the need for costly call and contact recording systems, as we securely store your interactions in the cloud, making them accessible from any location and on any device. This means you can manage your customer interactions with greater efficiency and convenience than ever before. -
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Conectys
Conectys
Conectys stands out as a premier global business process outsourcing (BPO) firm that offers specialized and award-winning solutions designed to cut costs and accelerate market entry for its clientele. The organization merges skilled multilingual teams with established methodologies and advanced technologies to provide unparalleled User Generated Content (UGC) moderation and Customer Experience (CX) services, including call center support, technical assistance, and virtual assistant offerings in more than 35 languages, available around the clock. At the heart of its operations is ConectysOS, the company's proprietary Contact Center Software as a Service (SaaS) platform, which has been recognized as a finalist for the Automation Project of the Year. This platform includes essential features such as quality monitoring, workforce management, and real-time analytics, all provided at no extra charge to clients. For businesses worldwide confronting issues like rapid growth and market upheaval, Conectys proves to be a reliable BPO partner that not only minimizes costs but also enhances the speed of service deployment, ensuring that clients can navigate challenges effectively and efficiently. Furthermore, the company’s commitment to innovation and excellence positions it as a leader in the industry, consistently adapting to the evolving needs of its clients. -
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Ocelot
Ocelot
Students are at risk of not receiving the support and advising they need due to tight budgets and overworked staff. AI-driven technology allows staff to engage all students so schools can stand out from the rest and improve student outcomes. Administrators must be creative in order to remain competitive in today's market. Scalable AI technology can help you free up your staff to do what they love best. Personalized text campaigns can be used to increase admissions. Leaders and advocates for student success will benefit from these best practices and insights. In one click, you can transform your bot into a real person. Staff can be empowered to be present even in these difficult times. Advisors can use AI to provide immediate, effective guidance. -
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Thankful
Thankful
Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts. -
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Level AI
Level AI
Level AI delivers an AI platform for modern contact center operations, enabling organizations to analyze customer conversations, automate quality monitoring, and improve service performance across voice and chat. The platform processes every interaction to reveal customer issues, operational trends, and agent performance insights that traditional QA sampling often misses. Level AI combines conversation intelligence, automated quality assurance, real-time agent assistance, and AI virtual agents within a single system trained on real customer interactions. By turning conversations into structured data and operational insights, organizations gain the visibility needed to improve resolution rates, increase automation, and scale support operations more efficiently. -
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Commerce.AI
Commerce.AI
Our advanced systems intelligently collect diverse, high-quality unstructured data from numerous sources, encompassing text, audio, images, and video formats. This data is meticulously cleaned and utilized to extract valuable insights related to various products, services, attributes, brands, customer sentiments, market dynamics, and emerging trends. Leveraging our proprietary Deep Product Learning ® technology, this information is effectively synthesized and contextualized. You can utilize our enterprise-grade integrations to seamlessly incorporate your private data. Furthermore, evaluate and compare your perspective on your products and services against the competitive landscape. The platform enables powerful, AI-driven actions where you need them—through dashboards, APIs, and integrations—transforming insights into actionable strategies across PIMs, CRMs, voice assistants, chatbots, and beyond, ultimately enhancing your business decision-making processes. In doing so, your organization can stay ahead of the competition and adapt to the ever-changing market demands. -
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ConverSense
Sensiple
Transforming customer interactions into seamless conversations is essential for success. Integrating AI into your customer engagement strategy while retaining the essential human element requires a unique set of skills, which we, at Sensiple, have honed over twenty years in the field of customer experience. Our ConverSense solution leverages our extensive contact center knowledge along with the robust AI features provided by leading cloud platforms such as Google Cloud Platform and Amazon Web Services. This powerful combination equips your agents with a comprehensive framework designed to cultivate enriching customer experiences. ConverSense consolidates all necessary tools into a single, intuitive platform, enabling you to meet and exceed your customer experience objectives with significantly less strain on agents, supervisors, and, crucially, your customers. In an era where tech-savvy consumers demand tailored and hassle-free interactions, maintaining their satisfaction is paramount, and being accessible across multiple channels is vital to keeping them engaged. Providing such an experience not only enhances customer loyalty but also drives long-term business success. -
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Jigso
Jigso
Jigso consolidates and analyzes data from all applications within your organization, delivering crucial information and necessary actions directly to you. In this era of constant notifications bombarding us through texts, emails, and various apps, it's easy to feel overwhelmed, as most alerts are unimportant and merely create distractions. Recognizing this issue, we chose to take action. Jigso is designed to ensure that you receive only the information that truly matters, filtering out the noise effectively. Beyond just a simple notification, the "cue" signifies that the alert is genuinely significant and warrants your focus. This approach transforms your experience by enhancing productivity and clarity in your daily tasks. -
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Zefi
Zefi
Listen closely to your users and minimize the time needed to synchronize with stakeholders. Prioritize what truly counts: your product. Zefi is crafted to tackle a transformative software approach spurred by the AI revolution. Looking ahead, our vision is to establish the future AI-driven Company Operating System, yet we begin with areas where we possess expertise and can effectively solve existing challenges. Currently, Zefi streamlines stakeholder alignment by personalizing communications for various recipients through diverse channels, while also addressing information overload by offering recommendations derived from company data dispersed across multiple applications. This innovative solution not only enhances efficiency but also fosters clearer communication among teams. -
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Merlin
Merlin
Merlin facilitates customer interviews on your behalf, transforming responses into meaningful and actionable reports. By asking tailored questions and providing personalized follow-ups based on prior answers, Merlin gathers more profound insights. Each session's key highlights are distilled to save you valuable hours weekly. To give you a comprehensive overview, Merlin tags recurring themes and categorizes data types. Furthermore, Merlin analyzes interviews in real time, identifying and ranking trends to support your decision-making process. Users have the flexibility to toggle between text and Merlin's advanced AI voice mode whenever needed. Seamlessly integrating with your existing tools, Merlin streamlines the workflow for your team. It also automatically organizes your users into essential personas, allowing you to manipulate and analyze the data according to those segments. This adaptability ensures that you can effectively address the unique needs of each user group. -
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Collectif
Collectif
€399/month Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days. The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn. So, how does it function? Users can either connect their existing tools or upload interview recordings to the platform. From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4. This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization. -
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SiftHub
SiftHub
Rethink how your sales and pre-sales teams find up-to date information and provide accurate responses based on company knowledge. Our AI assistant will help you respond to Infosec questionnaires and vendor assessments, as well as RFPs and other forms of communication, 10x faster. You can customize your responses to the industry, region and more of your client. Modify the length and tone of your answers to ensure brand compliance. Customize existing content using our 'AI Rewrite" feature. You'll never need to send a pre-written response again. Stop switching between apps to find information and answers. SiftHub is easy to use and familiar because you can access it from your tooling ecosystem. Our platform adheres strictly to the permissions set by the source application. Our results are updated instantly when permissions are changed. -
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Gnani Bot Builder Platform
gnani.ai
The "for All" platform was designed to accommodate a new breed of "citizen campaigns managers" who do not require any technical knowledge. Training for 50+ use-cases can be done on the move (10 minutes) to ensure seamless conversations throughout the customer journey. Train bots to be deployed seamlessly across 15+ channels, including telephony and web, social media, WhatsApp, and more. Our templates are ready to use for industries like banking, insurance and automotive. Teams can save time and energy. Web SDK and channel-specific integrations make it easy to deploy bots designed for multiple channels in minutes. Add images, docs, short links, carousels, etc. Make text conversations visually engaging for your customers. This unique feature allows the conversion of text between languages without the need to type manually in each language. -
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Skail
Skail
Introducing Skail, your innovative digital twin designed for AI-driven email automation. This groundbreaking communications platform harnesses AI context embedding to help you develop a virtual counterpart that effortlessly integrates into your daily routine, automating your email correspondence while maintaining your distinctive style and voice. With Skail at your side, you can eliminate the tedious hours spent on researching and composing tailored emails. Our sophisticated AI technology effortlessly links with your CRM and external data sources, generating personalized and impactful messages in mere seconds. Skail creates emails by drawing from both the personal and professional information you provide, as well as analyzing real writing samples. This strategy allows Skail’s AI to accurately replicate your unique writing style, tone, and mannerisms. Consequently, you can significantly boost your productivity while ensuring that the quality and human element of your communication remain intact, providing a seamless blend of efficiency and authenticity. In a world where effective communication is key, Skail empowers you to stay connected without sacrificing your individuality. -
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Conifers CognitiveSOC
Conifers
Conifers.ai's CognitiveSOC platform is designed to enhance existing security operations centers by seamlessly integrating with current teams, tools, and portals, thereby addressing intricate challenges with high precision and situational awareness, effectively acting as a force multiplier. By leveraging adaptive learning and a thorough comprehension of organizational knowledge, along with a robust telemetry pipeline, the platform empowers SOC teams to tackle difficult issues on a large scale. It works harmoniously with the ticketing systems and interfaces already employed by your SOC, eliminating the need for any workflow adjustments. The platform persistently absorbs your organization’s knowledge and closely observes analysts to refine its use cases. Through its multi-tiered coverage approach, it meticulously analyzes, triages, investigates, and resolves complex incidents, delivering verdicts and contextual insights that align with your organization's policies and protocols, all while ensuring that human oversight remains integral to the process. This comprehensive system not only boosts efficiency but also fosters a collaborative environment where technology and human expertise work hand in hand.
