Find and compare the best Artificial Intelligence software for Zendesk in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Zendesk on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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1
Thankful
Thankful
Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts. -
2
Commerce.AI
Commerce.AI
Our advanced systems intelligently collect diverse, high-quality unstructured data from numerous sources, encompassing text, audio, images, and video formats. This data is meticulously cleaned and utilized to extract valuable insights related to various products, services, attributes, brands, customer sentiments, market dynamics, and emerging trends. Leveraging our proprietary Deep Product Learning ® technology, this information is effectively synthesized and contextualized. You can utilize our enterprise-grade integrations to seamlessly incorporate your private data. Furthermore, evaluate and compare your perspective on your products and services against the competitive landscape. The platform enables powerful, AI-driven actions where you need them—through dashboards, APIs, and integrations—transforming insights into actionable strategies across PIMs, CRMs, voice assistants, chatbots, and beyond, ultimately enhancing your business decision-making processes. In doing so, your organization can stay ahead of the competition and adapt to the ever-changing market demands. -
3
Jigso
Jigso
Jigso consolidates and analyzes data from all applications within your organization, delivering crucial information and necessary actions directly to you. In this era of constant notifications bombarding us through texts, emails, and various apps, it's easy to feel overwhelmed, as most alerts are unimportant and merely create distractions. Recognizing this issue, we chose to take action. Jigso is designed to ensure that you receive only the information that truly matters, filtering out the noise effectively. Beyond just a simple notification, the "cue" signifies that the alert is genuinely significant and warrants your focus. This approach transforms your experience by enhancing productivity and clarity in your daily tasks. -
4
Zefi
Zefi
Listen closely to your users and minimize the time needed to synchronize with stakeholders. Prioritize what truly counts: your product. Zefi is crafted to tackle a transformative software approach spurred by the AI revolution. Looking ahead, our vision is to establish the future AI-driven Company Operating System, yet we begin with areas where we possess expertise and can effectively solve existing challenges. Currently, Zefi streamlines stakeholder alignment by personalizing communications for various recipients through diverse channels, while also addressing information overload by offering recommendations derived from company data dispersed across multiple applications. This innovative solution not only enhances efficiency but also fosters clearer communication among teams. -
5
Merlin
Merlin
Merlin facilitates customer interviews on your behalf, transforming responses into meaningful and actionable reports. By asking tailored questions and providing personalized follow-ups based on prior answers, Merlin gathers more profound insights. Each session's key highlights are distilled to save you valuable hours weekly. To give you a comprehensive overview, Merlin tags recurring themes and categorizes data types. Furthermore, Merlin analyzes interviews in real time, identifying and ranking trends to support your decision-making process. Users have the flexibility to toggle between text and Merlin's advanced AI voice mode whenever needed. Seamlessly integrating with your existing tools, Merlin streamlines the workflow for your team. It also automatically organizes your users into essential personas, allowing you to manipulate and analyze the data according to those segments. This adaptability ensures that you can effectively address the unique needs of each user group. -
6
Collectif
Collectif
€399/month Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days. The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn. So, how does it function? Users can either connect their existing tools or upload interview recordings to the platform. From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4. This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization. -
7
Gnani Bot Builder Platform
gnani.ai
The "for All" platform was designed to accommodate a new breed of "citizen campaigns managers" who do not require any technical knowledge. Training for 50+ use-cases can be done on the move (10 minutes) to ensure seamless conversations throughout the customer journey. Train bots to be deployed seamlessly across 15+ channels, including telephony and web, social media, WhatsApp, and more. Our templates are ready to use for industries like banking, insurance and automotive. Teams can save time and energy. Web SDK and channel-specific integrations make it easy to deploy bots designed for multiple channels in minutes. Add images, docs, short links, carousels, etc. Make text conversations visually engaging for your customers. This unique feature allows the conversion of text between languages without the need to type manually in each language. -
8
Skail
Skail
Introducing Skail, your innovative digital twin designed for AI-driven email automation. This groundbreaking communications platform harnesses AI context embedding to help you develop a virtual counterpart that effortlessly integrates into your daily routine, automating your email correspondence while maintaining your distinctive style and voice. With Skail at your side, you can eliminate the tedious hours spent on researching and composing tailored emails. Our sophisticated AI technology effortlessly links with your CRM and external data sources, generating personalized and impactful messages in mere seconds. Skail creates emails by drawing from both the personal and professional information you provide, as well as analyzing real writing samples. This strategy allows Skail’s AI to accurately replicate your unique writing style, tone, and mannerisms. Consequently, you can significantly boost your productivity while ensuring that the quality and human element of your communication remain intact, providing a seamless blend of efficiency and authenticity. In a world where effective communication is key, Skail empowers you to stay connected without sacrificing your individuality. -
9
Conifers CognitiveSOC
Conifers
Conifers.ai's CognitiveSOC platform is designed to enhance existing security operations centers by seamlessly integrating with current teams, tools, and portals, thereby addressing intricate challenges with high precision and situational awareness, effectively acting as a force multiplier. By leveraging adaptive learning and a thorough comprehension of organizational knowledge, along with a robust telemetry pipeline, the platform empowers SOC teams to tackle difficult issues on a large scale. It works harmoniously with the ticketing systems and interfaces already employed by your SOC, eliminating the need for any workflow adjustments. The platform persistently absorbs your organization’s knowledge and closely observes analysts to refine its use cases. Through its multi-tiered coverage approach, it meticulously analyzes, triages, investigates, and resolves complex incidents, delivering verdicts and contextual insights that align with your organization's policies and protocols, all while ensuring that human oversight remains integral to the process. This comprehensive system not only boosts efficiency but also fosters a collaborative environment where technology and human expertise work hand in hand. -
10
Spring.new
Spring.new
Spring is an intuitive platform that enables businesses to build custom applications with ease, using AI to automate much of the development process. With Spring, you can describe your app in natural language, and the platform will handle the creation, ensuring that your app meets the unique needs of your business. The platform integrates seamlessly with over 200 popular tools such as Slack, GitHub, Google Workspace, and Salesforce, giving you the flexibility to build on top of the systems you already use. Spring makes it simple to deploy apps securely in private, organization, or public environments, ensuring that your solutions are scalable and adaptable to various business needs. With Spring, you can create and launch business applications in minutes, streamlining your operations and empowering your team to work smarter, not harder.
