Thankful Description

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

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Company Details

Company:
Thankful
Year Founded:
2018
Headquarters:
United States
Website:
www.thankful.ai/product
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Product Details

Platforms
SaaS
Type of Training
Live Online
Customer Support
Online

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