Haptik Description
Haptik is the largest Conversational AI company in the world, having reached more than 100 million devices and processed more than 2 billion conversations. The company's intelligent virtual assistant solutions allow Fortune 500 brands to improve customer experience, reduce costs, and increase sales. Haptik has received numerous industry awards, including the Frost & Sullivan Award as Conversational AI Company Of The Year 2018 and recognition by AI Time Journal as one of the Top 25 AI Companies In the World 2018. Oyo Rooms and Samsung are among Haptik's top clients and partners.
Haptik is part of the Reliance Group of Companies, which acquired a majority share in the company in an April 2019 deal worth $100 million.
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Integrations
Company Details
Company:
Haptik
Year Founded:
2013
Headquarters:
India
Website:
www.haptik.ai/
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Live Rep (24/7)
Haptik Features and Options
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Platform
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
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