Find and compare the best Artificial Intelligence software for Zendesk in 2026
Sort:
Use the comparison tool below to compare the top Artificial Intelligence software for Zendesk on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
-
1
WebApi.ai
WebApi.ai
Select one of our pre-designed templates to create your chatbot in under 10 minutes. A few examples of these templates include Lead Qualifier integrated with Zendesk or Zoho, FAQ handling, Order Management, Application Forms, Password Reset, generating Stripe payment links, ticketing through Zendesk, and scheduling with Calendly. By modeling realistic dialogue scenarios between the chatbot and users, you can enhance the precision of the AI's responses. Additionally, our curated domain knowledge is designed to train and support the AI effectively. You can write informal instructions and upload FAQ documents, much like you would for onboarding a new team member. Utilizing the capabilities of AILabs AI and OpenAI GPT-3, you can connect your systems via APIs, allowing the chatbot to handle tasks such as bookings, account management, modifying order details, and canceling tickets, among other functionalities. You are also welcome to take advantage of our seamless integrations with widely-used platforms like Zendesk, Shopify, Calendly, and Stripe, ensuring a comprehensive solution for your needs. This streamlined process not only saves time but also enhances user satisfaction. -
2
Sense
Sense
$4 per monthHaving quick access to customer-related information from a centralized location is crucial for teams. With Sense, all you have to do is link your customer support platforms, and it will seamlessly organize, categorize, tag, and interconnect all customer support data across your various applications. Documents and help articles are no longer isolated; Sense will search through all of your team's services to uncover relevant resources and discussions related to any support material you have. This ensures that you won’t overlook vital information regarding your customers and projects. Plus, Sense provides you with a personalized dashboard that highlights essential sources, important mentions and emails, upcoming meetings, tasks, and much more, making it easier than ever to stay informed and proactive in your customer support efforts. Embracing this tool can significantly enhance your team's efficiency and responsiveness. -
3
Tymely
Tymely
$1.50 /resolution Introducing a revolutionary AI solution that enhances customer service ticket handling far beyond the capabilities of traditional agents. Transform your retail experience with Tymely, which seamlessly integrates with your existing systems and employs Generative AI to autonomously manage intricate customer service requests via email and chat, including processing refunds and exchanges or applying discounts, just as human agents would. Every AI-generated response is thoroughly verified in real-time by Tymely’s team of experts, ensuring an accuracy that surpasses human performance, all while maintaining the cost-effectiveness and speed of AI available around the clock. Our team of native English-speaking customer service professionals not only validate each response but also infuse a personal touch, delivering the compassionate and high-quality support that your customers desire. Delight your customers with prompt, 24/7 service, and benefit from an impressive average First Resolution Time of just 20 minutes. This innovative approach represents a significant leap forward in customer service efficiency and satisfaction. -
4
Viable
Viable
$600 per monthPreviously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable. -
5
ClientZen
ClientZen
€100 per monthYour customer feedback is seamlessly aggregated and converted into practical insights through the power of AI. By bringing together diverse feedback from various channels and departments such as sales, support, and customer success, you can ensure no important insight slips through the cracks. Save countless hours by eliminating the cumbersome feedback analysis process with automated tagging that you have full control over. You can easily assess whether your most recent release leads to satisfaction or grievances. Gain clarity on how issues evolve over time with each update, allowing you to identify emerging trends and potential customer frustrations. Validate which topics resonate most with your different customer segments. All feature requests are systematically logged and tagged, enhanced through sophisticated sentiment analysis. With this tool, you can see how your product enhancements have addressed issues or alleviated pain points based on customer feedback. ClientZen accelerates your ability to find answers, empowering you to concentrate on your overarching goals and aspirations while staying attuned to the voice of your customers. This way, you can make informed decisions that drive your business forward. -
6
Caffeinated CX
Caffeinated CX
$299 per monthWe utilize your knowledge center, website, and additional resources to train our AI effectively. Caffeinated adeptly tailors its responses to customer inquiries, drawing from the insights gained through your team's past interactions. Our AI continuously evolves and adapts, utilizing your knowledge center, support protocols, ticket histories, and various other inputs. It can automatically categorize tickets according to customer issues and sentiments, thereby reducing the need for manual customer experience data adjustments. You will gain insights into complete resolution times, average initial response times, and numerous other metrics. Furthermore, our AI recommends the most pertinent macros based on the inquiries posed by customers. It is designed to operate seamlessly across multiple communication channels, including email, chat, or SMS. Data forms the core of our operations, and we are committed to delivering results, or you receive a full refund. With Caffeinated, your customer support process becomes not only more efficient but also significantly more insightful. -
7
Octocom
Octocom
$50 per monthOffer round-the-clock, human-like interactions in multiple languages across various platforms, ensuring that customer support and sales operations are automated without compromising on satisfaction. Reduce expenses and enhance productivity by delivering immediate human-level assistance at all hours. Most customer inquiries can be resolved without human involvement, with only the more complex issues being escalated to human representatives. This leads to improved conversion rates, as customers can more easily navigate and select the right products, reminiscent of the personalized service found in traditional retail environments. Capture customer engagement with tailored messages triggered by specific behaviors, such as adding items to their cart, visiting product pages, abandoning carts, or completing orders. Additionally, our bots are versatile and can be utilized on a wide range of platforms, including popular messaging apps like WhatsApp and Instagram, ensuring comprehensive communication coverage. By integrating these capabilities, businesses can create a seamless and efficient customer experience that bridges the gap between digital and personal interaction. -
8
AutoRFP.ai
AutoRFP.ai
$199 per monthAutoRFP.ai stands out as the pioneering RFP software that leverages Generative AI to fully automate the RFP process and address Security Questions. By collaborating with partners around the globe, we aim to enhance win rates, reduce response times significantly, and boost revenue. Highlighted Features: AI Response Engine: This feature swiftly generates a comprehensive draft response in mere seconds, tailored to your previous projects and allowing for personalized tone and structure. AI Reviewer: It evaluates your responses on a scale of 0-100, providing constructive feedback to help you refine and enhance your submissions. Streamlined Content Manager: Say goodbye to tedious review cycles; this tool instantly identifies outdated sources and enables subject matter experts to update them in real-time. Hyper Editor: Designed for efficiency, this response editor reduces the number of clicks by 50% compared to other options and allows for keyboard navigation that is up to five times faster, ensuring a seamless user experience. With these innovative features, AutoRFP.ai not only simplifies the RFP process but also empowers teams to focus on what really matters—winning more business. -
9
Emma
Emma
$9 per monthRapidly create a tailored AI assistant utilizing the capabilities of OpenAI's GPT-3.5 technology. By integrating it with your organization's resources or uploading necessary documents, you can enable the assistant to handle any questions that may arise for you or your team. Develop a chatbot that links directly to your business data and various integrations, thereby streamlining the process of retrieving information and eliminating the need for manual searches or team queries. Establish a help-desk chatbot swiftly by connecting your data sources and integrating with spreadsheets or document uploads for immediate interaction. Emma facilitates the training of your assistant by prompting it with inquiries about the information you wish to impart. As your assistant absorbs this knowledge, it evolves and becomes an invaluable "know-it-all" resource. You can interact with your assistant seamlessly through a chat webpage, a desktop application, various integrations, or by utilizing the Emma API, ensuring convenient access whenever you need assistance. As the assistant grows in intelligence, it will not only respond accurately but also anticipate your future requests, making it an indispensable tool for your organization. -
10
InSync.ai
InSync.ai
Numerous clients have transitioned to our services from other platforms after realizing the extensive effort required from their teams to maintain AI Chat effectively and without issues. You won’t need to recruit and maintain a staff of data scientists and software developers for its creation, as we handle all the demanding tasks, meaning your contribution will only involve providing information and system access. We excel at deciphering customer inquiries, and our AI, combined with our skilled team of Data Scientists, outperforms our clients by 30-50% in grasping their customers' intents. As these customer intents emerge, it will be beneficial to broaden the applications of automation, such as programming the bot with business rules that enable it to authenticate users, modify account settings, manage returns and exchanges, or issue refunds. This streamlined approach not only enhances customer satisfaction but also optimizes operational efficiency for your business. -
11
User Evaluation
User Evaluation
$39 per monthUser Evaluation is a platform powered by AI that provides a new way to understand customers. It is designed to help businesses discover valuable user insights using various AI tools. Data analysis can be automated to extract key information from conversations with customers and convert them into AI reports that include visual graphics. It also has an intelligent AI chat to help with data understanding and brainstorming. AI tags and notes will help you keep track of all your findings. -
12
Signals
Signals
$749 per monthSignals changes how businesses approach sales and marketing effectiveness. By recognizing vital buying cues, Signals guarantees precise account targeting and timely engagement. This tool streamlines the sales process, helping teams focus on accounts aligning with the ideal customer profile (ICP) and adapting engagement based on the buyer's journey stage. Signals eliminates uncertainties and inefficiencies in sales and marketing, enabling teams to enhance pipeline quality, accelerate sales cycles, boost conversion rates, and consistently drive revenue growth. Discover more at Getsignals.ai. -
13
Noah
Tavrn
$20 per monthNoah serves as your virtual work assistant, capable of responding to inquiries, condensing information, composing emails, and much more. We adhere to top industry standards to safeguard your information and maintain a secure platform. Your data is encrypted both at rest and during transmission, and we do not use any of your information to train AI models, all while operating within SOC 2-compliant data centers located in the United States. By prioritizing your privacy and security, we strive to create a trustworthy environment for all users. -
14
CopilotKit
CopilotKit
$39/developer/ month CopilotKit is a powerful development platform focused on enabling teams to create intelligent, AI-driven applications with advanced frontend capabilities. It introduces an agentic frontend architecture that connects applications to backend AI agents using the AG-UI protocol for real-time, two-way interaction. The platform offers a range of SDKs and tools that simplify integration with popular frameworks like React, Angular, and Vue. Its generative UI functionality allows AI agents to directly control and render user interface elements, creating dynamic and responsive experiences. CopilotKit also provides built-in chat components, conversation threading, and persistence features to maintain context and improve usability. Developers can bring their own AI models, frameworks, and agents, giving them flexibility in building customized solutions. The platform supports integration with leading AI ecosystems and tools, making it suitable for enterprise-scale deployments. Many Fortune 500 companies use CopilotKit to enhance their applications with AI-powered features. It reduces development complexity while enabling faster implementation of intelligent interfaces. The system also supports real-time updates, interactive workflows, and improved user engagement. By combining frontend flexibility with backend AI connectivity, CopilotKit helps organizations build next-generation digital experiences. -
15
Superseek
Superseek
$19/month Superseek helps companies create AI assistants powered by ChatGPT that can be added directly to their websites to instantly answer customer questions. Turn your website or support content into an AI agent who knows your product and service, gives human-like responses, and is always accessible. Use routing buttons to direct customers to the right message or link. Adjust the instructions, AI model and bot role to match your business. Automatic content syncs and answer guardrails ensure that answers are accurate and current. Superseek allows businesses to enhance customer service using AI without disrupting existing tools and workflows. -
16
Sune
Sune AI
$9.95 per monthLeverage integrated AI to uncover hidden aspects of your projects, delegate responsibilities to specialized agents, and create tailor-made tools capable of performing a variety of functions. Connect the dots between subtle details found in images, documents, spreadsheets, and various files, facilitating a seamless flow of information. Agents can operate in the background to handle tasks such as research, content generation, and data analysis efficiently. Sune's robust tool builder allows you to transform intricate multi-step processes into swift actions, enhancing your productivity. You can design intricate automations to accelerate any workflow, even those requiring contextual awareness. Sune simplifies the automation of tasks, making it as straightforward as performing them manually for the first time. These automations integrate with your workspace, enabling the automation of even complex knowledge work. Utilize natural language to craft sophisticated automations and easily refine them using a node editor when needed. Eliminate the fragility of traditional automation methods by directly modifying columns in spreadsheets and adjusting file names without disrupting ongoing operations, ensuring a smooth and continuous workflow. By utilizing Sune, you can achieve greater efficiency and consistency in your daily tasks. -
17
Conduit
Conduit
$21 per user per monthConduit transforms the way agencies and businesses manage their marketing data with its AI-powered data analyst platform. It eliminates the need for messy, error-prone spreadsheets by centralizing multi-account data from CRMs, ad platforms, and campaign plans into a single source of truth. The platform empowers teams to generate real-time insights, create custom dashboards, and streamline reporting without technical expertise. Agencies using Conduit report saving 30% of team time while achieving more accurate results and cutting wasted ad spend by 10%. With features like automated ETL, seamless Google Sheets integration, and ready-to-use templates, Conduit adapts to any workflow. Real client success stories highlight results such as $1.2M in new revenue, $1M in cost savings, and ROI as high as 370x. Conduit isn’t just about efficiency—it’s about freeing teams to focus on creativity, strategy, and client growth. Trusted by brands like Hulu, Coca-Cola, and 200,000+ professionals worldwide, Conduit powers the future of data-driven marketing. -
18
Dialect
Dialect
$50 per monthDialect's auto-drafting feature enables you to complete questionnaires in a matter of minutes rather than taking days. The inclusion of in-line citations simplifies the process of verifying your responses. You can say goodbye to the tedious task of manually entering information into webforms, filling out questionnaires, or managing response databases. By analyzing your previous answers and top-quality content, Dialect crafts optimal responses tailored to your needs. Utilizing the forefront of generative AI, auto-drafting generates candidate answers that reflect your knowledge base and past submissions to maintain a high level of accuracy. Moreover, the co-pilot functionality provides in-line citations, allowing you to confirm the reliability of your submissions with ease. There's no cumbersome import or export process required; Dialect intuitively grasps the layout of your questionnaire, regardless of whether it's presented as a spreadsheet, document, or online form. Additionally, our extension seamlessly integrates with Google Chrome, ensuring that the entire questionnaire is completed automatically. This efficiency not only saves time but also enhances the overall accuracy of your responses, making the process more streamlined than ever before. -
19
Cassidy
Cassidy AI
$149 per monthCassidy seamlessly integrates with your existing tools, utilizing your organization's knowledge to streamline various tasks such as customer support, lead qualification, and RFP processing, among others. By effortlessly connecting your company's data and insights to AI, it can efficiently address employee inquiries, provide project updates, and accelerate customer responses, all while maintaining brand consistency. With Cassidy, you can eliminate concerns about AI inaccuracies, as its knowledge base offers dependable, verified, and sourced information directly from your company's resources. This ensures that all employees have immediate access to the latest information they require, with your organization's knowledge being centralized and synchronized in real-time. Furthermore, Cassidy empowers your AI to handle even the most complex workflows by fully harnessing the context of your distinct business operations, ultimately enhancing productivity and collaboration across the board. -
20
Torvalds
Torvalds
$249 per monthAddress support inquiries from wherever your users and your team are located, allowing your staff to operate in their preferred environments. Torvalds efficiently aggregates communication through In-App, Email, Slack, Discord, and forums, enabling your team to engage with customers seamlessly without the need to switch platforms. The Torvalds AI Assist feature offers customizable AI-generated responses that empower your support staff to maintain control over customer interactions. Your team has the option to review and modify these responses before they reach customers, or they can choose to let Torvalds handle replies automatically. Enhance collaboration among your technical support, customer success, and engineering teams by ensuring that ticket-based and chat-based support remain aligned. Torvalds streamlines issue management with its shared omni-channel inbox, preventing any potential oversights. A bi-directional sync guarantees that no important conversations are lost across in-app communications, Discord, Slack, GitHub, and your team's preferred ticket management systems like Zendesk. This comprehensive approach not only improves response efficiency but also elevates overall customer satisfaction. -
21
Paillor
Paillor
Paillor is an employee support and automation platform powered by Gen-AI that consolidates knowledge base, SaaS automated, and help desk functionality into a single platform. It integrates all business applications in one place. Employees can easily find information, automate tasks and increase productivity through Slack. Paillor is able to handle a wide range employee requests including software requests and troubleshooting. It also handles password resets, knowledge searches, employee onboarding and offboarding. Paillor uses advanced large language models and sophisticated machine-learning algorithms to efficiently execute actions across the company, ensuring tasks get completed quickly and effectively. Sign up now for a free account - no credit card required, and no trial period. -
22
Discovery Outcomes
Discovery Outcomes
An AI-driven product management system revolutionizes the way teams approach their projects, turning the process into a pathway to success. By streamlining workflows, it enables quicker delivery of winning features to the market. With data-backed insights, the platform facilitates scalable growth through informed decision-making. Discovery Outcomes enhances operational efficiency by automating repetitive tasks such as product requirement documents and user journey mapping, allowing teams to redirect their efforts toward strategic planning and innovative solutions. By consolidating feedback, the AI identifies emerging trends and transforms them into practical insights that shape product features and overall strategies. Say goodbye to endless meetings and confusing emails; Discovery Outcomes eliminates communication barriers with straightforward documents that connect different teams seamlessly. This ensures that everyone receives targeted information automatically, promoting alignment and a unified focus across the board. Additionally, your privacy remains paramount, as our proprietary models are meticulously designed with privacy considerations at their foundation. This commitment to security not only protects user data but also fosters trust among users and stakeholders alike. -
23
ChatLLM
Abacus.AI
$10 per user per monthAn all-in-one AI assistant designed for you or your team that harnesses the latest advancements in LLMs, web search capabilities, and image generation is now available. Experience the convenience of having cutting-edge technology integrated into a single AI assistant! You can seamlessly connect this assistant with platforms like Slack or Teams, and even develop personalized chatbots and AI agents tailored to your needs. It offers enhanced power and accessibility, surpassing what ChatGPT provides. This innovative solution is set to transform the way you interact with AI. -
24
Brainybear
Brainybear
Create AI chatbots effortlessly in just three steps and train them with only three clicks. Brainybear effortlessly analyzes your website or any uploaded documents, providing swift and precise responses to customer inquiries. You can begin the process in under three steps, eliminating the need for intricate training or complicated setups. It mimics human conversation, ensuring interactions feel smooth and natural. No matter the surprises you present, it's equipped to handle them all. With every interaction, it improves its understanding and becomes increasingly beneficial. After the initial setup, it manages itself, requiring fewer updates or interventions from your side. This ensures a pleasant chatting experience, leading to longer engagement and greater customer satisfaction. It excels in diverse environments, ranging from support desks to casual conversations on social media platforms. Supporting over 80 languages, it is ideal for reaching a global audience. Ultimately, our chatbot serves as a versatile addition to your existing tools, enhancing your operational capabilities. -
25
Inkeep
Inkeep
$150 per monthInkeep is a robust AI agent platform designed to help customer operations teams deploy reliable AI assistants at scale. It supports both customer-facing agents and internal copilots that improve efficiency across support, product, and go-to-market teams. Businesses use Inkeep to deflect common Tier 1 tickets while guiding users through more complex support requests. Internal agents help teams close advanced tickets faster and automate repetitive workflows. The platform is trusted by leading technology companies and is built with enterprise reliability in mind. Inkeep provides a no-code visual builder for rapid setup alongside a TypeScript SDK for deeper customization. This two-way sync allows engineering and non-technical teams to work together seamlessly. Inkeep’s unified AI search and RAG capabilities ensure agents have comprehensive product and company knowledge. Multi-agent architecture allows teams of agents to collaborate on complex tasks. With built-in security controls, reporting, and monitoring, Inkeep delivers AI agents that are transparent, scalable, and dependable.
