Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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Gemini 2.5 Pro TTS
Gemini 2.5 Pro TTS represents Google's cutting-edge text-to-speech technology within the Gemini 2.5 series, designed to deliver high-quality and expressive speech synthesis tailored for structured audio generation needs. This model produces lifelike voice output that boasts improved expressiveness, tone modulation, pacing, and accurate pronunciation, allowing developers to specify style, accent, rhythm, and emotional subtleties through text prompts. Consequently, it is ideal for a variety of uses, including podcasts, audiobooks, customer support, educational tutorials, and multimedia storytelling that demand superior audio quality. Additionally, it accommodates both single and multiple speakers, facilitating varied voices and interactive dialogues within a single audio output, and supports speech synthesis in various languages while maintaining a consistent style. In contrast to faster alternatives like Flash TTS, the Pro TTS model focuses on delivering exceptional sound quality, rich expressiveness, and detailed control over voice characteristics. This emphasis on nuance and depth makes it a preferred choice for professionals seeking to enhance their audio content.
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Boson AI
Boson AI delivers voice agents that utilize foundational audio models tailored for integration into business processes, continuously learning from each interaction. Higgs Realtime facilitates the use of live voice agents for various applications, including customer support, sales interactions, and product assistance, allowing them to listen and respond with low latency and natural dialogue. Enhancing these features, Higgs Audio and Avatar offer capabilities such as text-to-speech, speech-to-text conversion, voice cloning, sentiment analysis, and avatar creation, which contribute to producing human-like speech while recognizing tone, emotion, and intent. These advanced models also provide high-precision multilingual speech recognition, instantaneous translation, and versatile voice generation, while insights from sentiment analysis can enhance routing, analytics, and adaptive agent responses. Built with a focus on practical deployment, the platform prioritizes quality, minimal delay, and reliability, offering adaptable solutions for both managed and self-service environments. Its robust framework ensures that businesses can effectively leverage voice technology to improve customer engagement and operational efficiency.
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