Aivo Description

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time.

Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Pricing

Pricing Information:
Contact our representatives to get a quote: https://www.aivo.co/en/get-a-quote-quick-onboarding/

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Company Details

Company:
Aivo
Year Founded:
2012
Headquarters:
Argentina
Website:
aivo.co/en/
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Product Details

Platforms
SaaS
Windows
Mac
Linux
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

Aivo Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Artificial Intelligence Software

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking