Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Retool is a modern AI-native application development platform designed to help teams build internal software quickly and efficiently. It enables users to create agents, workflows, dashboards, and full-stack apps using natural language prompts and visual tools. Retool connects directly to databases, APIs, vector stores, and AI models to ensure applications work seamlessly with existing systems. The platform allows teams to transform raw data into actionable tools such as dashboards, admin panels, and monitoring systems. With drag-and-drop UI building, code-level customization, and AI-assisted generation, Retool supports multiple development styles. Built-in workflows automate complex processes while maintaining auditability and security. Retool fits naturally into standard engineering stacks with support for CI/CD and version control. Enterprise-grade permissions and hosting options ensure sensitive data stays protected. Used by thousands of companies worldwide, Retool helps teams ship AI-powered software faster. It bridges the gap between idea and production with speed and control.
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Libra
Libra is an innovative AI platform developed from your company's expertise, designed to replicate your approach and processes by integrating your past experiences, key priorities, and tools with self-sufficient execution. By linking the existing tools your team utilizes, Libra can seamlessly operate within your company's environment without the need for any migration. You can articulate a task in simple terms, and it activates a specialized agent that manages the entire workflow, ensuring tasks are assigned to the appropriate functions, deadlines are met, and results are delivered efficiently. It has the capability to evaluate job candidates and arrange interviews, compose responses to incoming inquiries, document product feedback in relation to the development roadmap, and submit bug reports, complete with reproduction steps. When it comes to meetings, Libra not only prepares summaries in advance but also captures key decisions, action items, and responsible parties in real time as discussions unfold. Its inbox management system organizes incoming emails into actionable items and generates replies in the user's tone for review, ensuring effective communication. Additionally, Libra continually learns from interactions, enhancing its ability to assist and adapt to your team's evolving needs.
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Cognigy.AI
Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.
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